I-Firefox Community Forum

Can you find my original question? I need help urgently to recover my bookmarks, history, and my windows and tabs, as Firefox is crashing - even in troubleshooting mode.

Here is the troubleshooting data:

{

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   "updateChannel": "release-cck-mozilla-EMEfree",
   "supportURL": "https://support.mozilla.org/1/firefox/56.0/WINNT/en-US/",
   "numTotalWindows": 1,
   "numRemoteWindows": 0,
   "remoteAutoStart": false,
   "currentContentProcesses": 0,
   "maxContentProcesses": 1,
   "autoStartStatus": 4,
   "styloBuild": true,
   "styloDefault": false,
   "styloResult": false,
   "keyGoogleFound": true,
   "keyMozillaFound": true
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   "accessibility.lastLoadDate": 1653612462,
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   "browser.cache.disk.capacity": 358400,
   "browser.download.manager.alertOnEXEOpen": true,
   "browser.places.smartBookmarksVersion": 8,
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   "browser.urlbar.placeholderName": "Wikipedia (en)",
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   "gfx.crash-guard.wmfvpxvideo.deviceID": "0x0a65",
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   "media.webrtc.debug.aec_log_dir": "C:\\Users\\Dell\\AppData\\Local\\Temp",
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   "plugin.flash.lastmod_lo": -1634576736,
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   "plugin.flash.path": "C:\\Windows\\system32\\Macromed\\Flash\\NPSWF64_32_0_0_445.dll",
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   "print.printer_Brother_HL-2130_series.print_paper_name": "",
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 "userJS": {
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   "pending": 7
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 "sandbox": {
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   "effectiveContentSandboxLevel": 3
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 "graphics": {
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     "AzureFallbackCanvasBackend": "skia",
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     "fallbacks": []
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     "name": "AVG Online Security",
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   }
 ]

}

And here is the text.

Troubleshooting Information

Application Basics

Name: Firefox Version: 56.0 Build ID: 20170926190823 Update Channel: release-cck-mozilla-EMEfree User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:56.0) Gecko/20100101 Firefox/56.0 OS: Windows_NT 10.0 Multiprocess Windows: 0/1 (Disabled by accessibility tools) Web Content Processes: Stylo: false (disabled by default) Google Key: Found Mozilla Location Service Key: Found Safe Mode: false

Crash Reports for the Last 3 Days

All Crash Reports (including 7 pending crashes in the given time range)

Firefox Features

Name: Activity Stream Version: 0.0.0 ID: activity-stream@mozilla.org

Name: Application Update Service Helper Version: 2.0 ID: aushelper@mozilla.org

Name: Click-to-Play staged rollout Version: 1.4 ID: clicktoplay-rollout@mozilla.org

Name: Firefox Screenshots Version: 10.12.0 ID: screenshots@mozilla.org

Name: Follow-on Search Telemetry Version: 0.9.3 ID: followonsearch@mozilla.com

Name: Form Autofill Version: 1.0 ID: formautofill@mozilla.org

Name: Multi-process staged rollout Version: 3.00 ID: e10srollout@mozilla.org

Name: Photon onboarding Version: 0.1 ID: onboarding@mozilla.org

Name: Pocket Version: 1.0.5 ID: firefox@getpocket.com

Name: Shield Recipe Client Version: 65 ID: shield-recipe-client@mozilla.org

Name: Web Compat Version: 1.1 ID: webcompat@mozilla.org

Extensions

Name: AVG Online Security Version: 20.3.10 Enabled: true ID: aos@avg.com

Name: Pinterest Save Button Version: 4.1.103 Enabled: true ID: jid1-YcMV6ngYmQRA2w@jetpack

Name: RoboForm Password Manager Version: 9.3.1.1 Enabled: true ID: rf-firefox@siber.com

Name: About sessionstore Version: 0.34 Enabled: false ID: aboutsessionstore@dt

Name: Classic Theme Restorer Version: 1.7.7.2 Enabled: false ID: ClassicThemeRestorer@ArisT2Noia4dev

Name: Color That Site! Version: 0.17 Enabled: false ID: ColourThatSite@einspeiser.de

Name: Hotfix for Firefox bug 1548973 (armagaddon 2.0) mitigation Version: 1.1.4 Enabled: false ID: hotfix-bug-1548973@mozilla.org

Name: NoUn Buttons Version: 1.1.4.1.1-signed.1-signed Enabled: false ID: {99f30549-35d4-11d9-8a2a-396c6e707e82}

Name: ReminderFox Version: 2.1.6.3 Enabled: false ID: {ada4b710-8346-4b82-8199-5de2b400a6ae}

Name: ScrapBook Version: 1.5.14 Enabled: false ID: {53A03D43-5363-4669-8190-99061B2DEBA5}

Name: Session Manager Version: 0.8.1.13 Enabled: false ID: {1280606b-2510-4fe0-97ef-9b5a22eafe30}

Name: SQLite Manager Version: 0.8.3.1-signed.1-signed Enabled: false ID: SQLiteManager@mrinalkant.blogspot.com

Name: Tab Groups Version: 2.1.4 Enabled: false ID: tabgroups@quicksaver

Name: Tab Session Manager Version: 6.11.1 Enabled: false ID: Tab-Session-Manager@sienori

Graphics

Features Compositing: Direct3D 11 Asynchronous Pan/Zoom: none WebGL 1 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 000000000000a070) EGL_VERSION: 1.4 (ANGLE 2.1.0.dec065540d5f) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture_nv12 EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses WebGL 1 Driver Renderer: Google Inc. -- ANGLE (NVIDIA GeForce 210 Direct3D11 vs_4_1 ps_4_1) WebGL 1 Driver Version: OpenGL ES 2.0 (ANGLE 2.1.0.dec065540d5f) WebGL 1 Driver Extensions: GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_pack_reverse_row_order GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_frag_depth EXT_shader_texture_lod EXT_texture_filter_anisotropic EXT_disjoint_timer_query MOZ_debug OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context MOZ_WEBGL_lose_context MOZ_WEBGL_compressed_texture_s3tc MOZ_WEBGL_depth_texture WebGL 2 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 000000000000a070) EGL_VERSION: 1.4 (ANGLE 2.1.0.dec065540d5f) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture_nv12 EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses WebGL 2 Driver Renderer: Google Inc. -- ANGLE (NVIDIA GeForce 210 Direct3D11 vs_4_1 ps_4_1) WebGL 2 Driver Version: OpenGL ES 3.0 (ANGLE 2.1.0.dec065540d5f) WebGL 2 Driver Extensions: GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_pack_reverse_row_order GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object WebGL 2 Extensions: EXT_color_buffer_float EXT_texture_filter_anisotropic EXT_disjoint_timer_query MOZ_debug OES_texture_float_linear WEBGL_compressed_texture_s3tc WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context MOZ_WEBGL_lose_context MOZ_WEBGL_compressed_texture_s3tc Direct2D: true DirectWrite: true (10.0.19041.1566) GPU #1 Active: Yes Description: NVIDIA GeForce 210 Vendor ID: 0x10de Device ID: 0x0a65 Driver Version: 21.21.13.4201 Driver Date: 11-14-2016 Drivers: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um Subsys ID: 36291458 RAM: 1024

Diagnostics AzureCanvasAccelerated: 0 AzureCanvasBackend: direct2d 1.1 AzureContentBackend: direct2d 1.1 AzureFallbackCanvasBackend: skia failures: [GFX1-]: Unrecognized feature WEBRENDER Decision Log GPU_PROCESS: unavailable by default: Multi-process mode is not enabled WEBRENDER: opt-in by default: WebRender is an opt-in feature unavailable by runtime: Build doesn't include WebRender ADVANCED_LAYERS: disabled by default: Disabled by default

Failure Log (#0) Error: Unrecognized feature WEBRENDER

Media

Audio Backend: wasapi Max Channels: 2 Preferred Channel Layout: stereo Preferred Sample Rate: 48000 Output Devices Name: Group Speakers (High Definition Audio Device): HDAUDIO\FUNC_01&VEN_10EC&DEV_0662&SUBSYS_103C1495&REV_1001\4&148a919f&0&0001 Digital Audio (HDMI) (High Definition Audio Device): Speakers (High Definition Audio Device): HDAUDIO\FUNC_01&VEN_10EC&DEV_0662&SUBSYS_103C1495&REV_1001\4&148a919f&0&0001 Digital Audio (HDMI) (3- High Definition Audio Device): HDAUDIO\FUNC_01&VEN_8086&DEV_0054&SUBSYS_80860101&REV_1000\4&148a919f&0&0301 Digital Audio (HDMI) (High Definition Audio Device): Digital Audio (HDMI) (High Definition Audio Device): Digital Audio (HDMI) (High Definition Audio Device): Digital Audio (HDMI) (2- High Definition Audio Device): HDAUDIO\FUNC_01&VEN_8086&DEV_2805&SUBSYS_80861495&REV_1000\4&148a919f&0&0301 Internal AUX Jack (High Definition Audio Device): HDAUDIO\FUNC_01&VEN_10EC&DEV_0662&SUBSYS_103C1495&REV_1001\4&148a919f&0&0001 Input Devices Name: Group Internal AUX Jack (High Definition Audio Device): Microphone (High Definition Audio Device): HDAUDIO\FUNC_01&VEN_10EC&DEV_0662&SUBSYS_103C1495&REV_1001\4&148a919f&0&0001 Internal AUX Jack (2- High Definition Audio Device): HDAUDIO\FUNC_01&VEN_8086&DEV_2805&SUBSYS_80861495&REV_1000\4&148a919f&0&0301 Line In (High Definition Audio Device): HDAUDIO\FUNC_01&VEN_10EC&DEV_0662&SUBSYS_103C1495&REV_1001\4&148a919f&0&0001 Internal AUX Jack (High Definition Audio Device): Internal AUX Jack (3- High Definition Audio Device): HDAUDIO\FUNC_01&VEN_8086&DEV_0054&SUBSYS_80860101&REV_1000\4&148a919f&0&0301

Important Modified Preferences

accessibility.lastLoadDate: 1653612462 accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.amount_written: 6868 browser.cache.disk.capacity: 358400 browser.cache.disk.filesystem_reported: 1 browser.cache.disk.hashstats_reported: 1 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.frecency_experiment: 3 browser.download.manager.alertOnEXEOpen: true browser.places.smartBookmarksVersion: 8 browser.sessionstore.upgradeBackup.latestBuildID: 20170926190823 browser.startup.homepage_override.buildID: 20170926190823 browser.startup.homepage_override.mstone: 56.0 browser.tabs.loadInBackground: false browser.tabs.remote.autostart.2: true browser.urlbar.placeholderName: Wikipedia (en) browser.urlbar.quicksuggest.migrationVersion: 2 browser.urlbar.quicksuggest.scenario: history browser.urlbar.resultGroups: {"children":[{"maxResultCount":1,"children":[{"group":"heuristicTest"},{"group":"heuristicExtension"},{"group":"heuristi browser.urlbar.searchSuggestionsChoice: false browser.urlbar.suggest.searches: false browser.urlbar.tipShownCount.searchTip_onboard: 2 browser.urlbar.userMadeSearchSuggestionsChoice: true dom.apps.lastUpdate.buildID: 20161019084923 dom.apps.lastUpdate.mstone: 49.0.2 dom.apps.reset-permissions: true dom.max_script_run_time: 0 dom.mozApps.used: true dom.push.userAgentID: d58e7425b9c84831ab381e28fd814976 extensions.lastAppVersion: 56.0 font.internaluseonly.changed: true gfx.crash-guard.d3d11layers.appVersion: 56.0 gfx.crash-guard.d3d11layers.deviceID: 0x0a65 gfx.crash-guard.d3d11layers.driverVersion: 21.21.13.4201 gfx.crash-guard.d3d11layers.feature-d2d: true gfx.crash-guard.d3d11layers.feature-d3d11: true gfx.crash-guard.status.d3d11layers: 2 gfx.crash-guard.status.d3d11video: 2 gfx.crash-guard.status.d3d9video: 2 gfx.crash-guard.status.wmfvpxvideo: 2 gfx.crash-guard.wmfvpxvideo.appVersion: 72.0.2 gfx.crash-guard.wmfvpxvideo.deviceID: 0x0a65 gfx.crash-guard.wmfvpxvideo.driverVersion: 21.21.13.4201 gfx.direct3d.last_used_feature_level_idx: 0 layers.mlgpu.sanity-test-failed: false media.benchmark.vp9.fps: 21 media.benchmark.vp9.versioncheck: 2 media.gmp-eme-adobe.abi: x86-msvc-x64 media.gmp-eme-adobe.lastUpdate: 1461742091 media.gmp-eme-adobe.version: 17 media.gmp-gmpopenh264.abi: x86-msvc-x64 media.gmp-gmpopenh264.lastUpdate: 1653637671 media.gmp-gmpopenh264.version: 1.7.1 media.gmp-manager.buildID: 20170926190823 media.gmp-manager.lastCheck: 1653726189 media.gmp.storage.version.observed: 1 media.hardware-video-decoding.failed: false media.webrtc.debug.aec_log_dir: C:\Users\Dell\AppData\Local\Temp media.webrtc.debug.log_file: C:\Users\Dell\AppData\Local\Temp\WebRTC.log network.cookie.prefsMigrated: true network.http.max-persistent-connections-per-server: 4 network.predictor.cleaned-up: true places.database.lastMaintenance: 1653352055 places.history.expiration.transient_current_max_pages: 85135 plugin.disable_full_page_plugin_for_types: application/pdf plugin.flash.arch: x86_64-msvc plugin.flash.blockliststate: 0 plugin.flash.desc: Shockwave Flash 32.0 r0 plugin.flash.lastmod_hi: 373 plugin.flash.lastmod_lo: -1634576736 plugin.flash.path: C:\Windows\system32\Macromed\Flash\NPSWF64_32_0_0_445.dll plugin.flash.version: 32.0.0.445 plugin.importedState: true plugins.ctprollout.cohort: test plugins.ctprollout.cohortSample: 0.008588 print.printer_Brother_HL-2130_series.print_bgcolor: false print.printer_Brother_HL-2130_series.print_bgimages: false print.printer_Brother_HL-2130_series.print_duplex: 0 print.printer_Brother_HL-2130_series.print_edge_bottom: 0 print.printer_Brother_HL-2130_series.print_edge_left: 0 print.printer_Brother_HL-2130_series.print_edge_right: 0 print.printer_Brother_HL-2130_series.print_edge_top: 0 print.printer_Brother_HL-2130_series.print_evenpages: true print.printer_Brother_HL-2130_series.print_footercenter: print.printer_Brother_HL-2130_series.print_footerleft: &PT 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print.printer_Generic_/_Text_Only.print_evenpages: true print.printer_Generic_/_Text_Only.print_footercenter: print.printer_Generic_/_Text_Only.print_footerleft: &PT print.printer_Generic_/_Text_Only.print_footerright: &D print.printer_Generic_/_Text_Only.print_headercenter: print.printer_Generic_/_Text_Only.print_headerleft: print.printer_Generic_/_Text_Only.print_headerright: print.printer_Generic_/_Text_Only.print_in_color: true print.printer_Generic_/_Text_Only.print_margin_bottom: 0.300000011920929 print.printer_Generic_/_Text_Only.print_margin_left: 0.5 print.printer_Generic_/_Text_Only.print_margin_right: 0.5 print.printer_Generic_/_Text_Only.print_margin_top: 0.300000011920929 print.printer_Generic_/_Text_Only.print_oddpages: true print.printer_Generic_/_Text_Only.print_orientation: 0 print.printer_Generic_/_Text_Only.print_page_delay: 50 print.printer_Generic_/_Text_Only.print_paper_data: -1 print.printer_Generic_/_Text_Only.print_paper_height: 11.00 print.printer_Generic_/_Text_Only.print_paper_name: print.printer_Generic_/_Text_Only.print_paper_size_unit: 0 print.printer_Generic_/_Text_Only.print_paper_width: 8.50 print.printer_Generic_/_Text_Only.print_resolution: 600 print.printer_Generic_/_Text_Only.print_reversed: false print.printer_Generic_/_Text_Only.print_scaling: 0.90 print.printer_Generic_/_Text_Only.print_shrink_to_fit: false print.printer_Generic_/_Text_Only.print_to_file: true print.printer_Generic_/_Text_Only.print_unwriteable_margin_bottom: 0 print.printer_Generic_/_Text_Only.print_unwriteable_margin_left: 0 print.printer_Generic_/_Text_Only.print_unwriteable_margin_right: 0 print.printer_Generic_/_Text_Only.print_unwriteable_margin_top: 0 print.printer_Microsoft_Print_to_PDF.print_bgcolor: false print.printer_Microsoft_Print_to_PDF.print_bgimages: false print.printer_Microsoft_Print_to_PDF.print_duplex: 0 print.printer_Microsoft_Print_to_PDF.print_edge_bottom: 0 print.printer_Microsoft_Print_to_PDF.print_edge_left: 0 print.printer_Microsoft_Print_to_PDF.print_edge_right: 0 print.printer_Microsoft_Print_to_PDF.print_edge_top: 0 print.printer_Microsoft_Print_to_PDF.print_evenpages: true print.printer_Microsoft_Print_to_PDF.print_footercenter: print.printer_Microsoft_Print_to_PDF.print_footerleft: &PT print.printer_Microsoft_Print_to_PDF.print_footerright: &D print.printer_Microsoft_Print_to_PDF.print_headercenter: print.printer_Microsoft_Print_to_PDF.print_headerleft: &T print.printer_Microsoft_Print_to_PDF.print_headerright: &U print.printer_Microsoft_Print_to_PDF.print_in_color: true print.printer_Microsoft_Print_to_PDF.print_margin_bottom: 0.5 print.printer_Microsoft_Print_to_PDF.print_margin_left: 0.5 print.printer_Microsoft_Print_to_PDF.print_margin_right: 0.5 print.printer_Microsoft_Print_to_PDF.print_margin_top: 0.5 print.printer_Microsoft_Print_to_PDF.print_oddpages: true print.printer_Microsoft_Print_to_PDF.print_orientation: 0 print.printer_Microsoft_Print_to_PDF.print_page_delay: 50 print.printer_Microsoft_Print_to_PDF.print_paper_data: 1 print.printer_Microsoft_Print_to_PDF.print_paper_height: -1.00 print.printer_Microsoft_Print_to_PDF.print_paper_id: 1 print.printer_Microsoft_Print_to_PDF.print_paper_name: print.printer_Microsoft_Print_to_PDF.print_paper_size_unit: 0 print.printer_Microsoft_Print_to_PDF.print_paper_width: -1.00 print.printer_Microsoft_Print_to_PDF.print_resolution: 600 print.printer_Microsoft_Print_to_PDF.print_reversed: false print.printer_Microsoft_Print_to_PDF.print_scaling: 1.00 print.printer_Microsoft_Print_to_PDF.print_shrink_to_fit: true print.printer_Microsoft_Print_to_PDF.print_to_file: false print.printer_Microsoft_Print_to_PDF.print_unwriteable_margin_bottom: 0 print.printer_Microsoft_Print_to_PDF.print_unwriteable_margin_bottom_twips: 0 print.printer_Microsoft_Print_to_PDF.print_unwriteable_margin_left: 0 print.printer_Microsoft_Print_to_PDF.print_unwriteable_margin_left_twips: 0 print.printer_Microsoft_Print_to_PDF.print_unwriteable_margin_right: 0 print.printer_Microsoft_Print_to_PDF.print_unwriteable_margin_right_twips: 0 print.printer_Microsoft_Print_to_PDF.print_unwriteable_margin_top: 0 print.printer_Microsoft_Print_to_PDF.print_unwriteable_margin_top_twips: 0 print.printer_Microsoft_XPS_Document_Writer.print_bgcolor: false print.printer_Microsoft_XPS_Document_Writer.print_bgimages: false print.printer_Microsoft_XPS_Document_Writer.print_duplex: -437918235 print.printer_Microsoft_XPS_Document_Writer.print_edge_bottom: 0 print.printer_Microsoft_XPS_Document_Writer.print_edge_left: 0 print.printer_Microsoft_XPS_Document_Writer.print_edge_right: 0 print.printer_Microsoft_XPS_Document_Writer.print_edge_top: 0 print.printer_Microsoft_XPS_Document_Writer.print_evenpages: true print.printer_Microsoft_XPS_Document_Writer.print_footercenter: print.printer_Microsoft_XPS_Document_Writer.print_footerleft: &PT print.printer_Microsoft_XPS_Document_Writer.print_footerright: &D print.printer_Microsoft_XPS_Document_Writer.print_headercenter: print.printer_Microsoft_XPS_Document_Writer.print_headerleft: &T print.printer_Microsoft_XPS_Document_Writer.print_headerright: &U print.printer_Microsoft_XPS_Document_Writer.print_in_color: true print.printer_Microsoft_XPS_Document_Writer.print_margin_bottom: 0.5 print.printer_Microsoft_XPS_Document_Writer.print_margin_left: 0.5 print.printer_Microsoft_XPS_Document_Writer.print_margin_right: 0.5 print.printer_Microsoft_XPS_Document_Writer.print_margin_top: 0.5 print.printer_Microsoft_XPS_Document_Writer.print_oddpages: true print.printer_Microsoft_XPS_Document_Writer.print_orientation: 0 print.printer_Microsoft_XPS_Document_Writer.print_page_delay: 50 print.printer_Microsoft_XPS_Document_Writer.print_paper_data: -1 print.printer_Microsoft_XPS_Document_Writer.print_paper_height: 279.00 print.printer_Microsoft_XPS_Document_Writer.print_paper_name: print.printer_Microsoft_XPS_Document_Writer.print_paper_size_unit: 1 print.printer_Microsoft_XPS_Document_Writer.print_paper_width: 215.00 print.printer_Microsoft_XPS_Document_Writer.print_resolution: 600 print.printer_Microsoft_XPS_Document_Writer.print_reversed: false print.printer_Microsoft_XPS_Document_Writer.print_scaling: 1.00 print.printer_Microsoft_XPS_Document_Writer.print_shrink_to_fit: true print.printer_Microsoft_XPS_Document_Writer.print_to_file: true print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_bottom: 0 print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_left: 0 print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_right: 0 print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_top: 0 privacy.cpd.extensions-sessionmanager: false privacy.purge_trackers.date_in_cookie_database: 0 privacy.purge_trackers.last_purge: 1645663486619 privacy.sanitize.migrateClearSavedPwdsOnExit: true privacy.sanitize.pending: [] security.remote_settings.crlite_filters.checked: 1653611033 security.remote_settings.intermediates.checked: 1653611033 security.sandbox.content.tempDirSuffix: {36309bb1-1b9e-4cea-ab8f-8bd87f501e54} security.sandbox.plugin.tempDirSuffix: {26e4f45a-9602-4f0a-a23f-85bf8beca05c} services.sync.declinedEngines: storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1651733069 ui.osk.debug.keyboardDisplayReason: IKPOS: Touch screen not found.

user.js Preferences

Your profile folder contains a user.js file, which includes preferences that were not created by Firefox.

Important Locked Preferences

Places Database

JavaScript

Incremental GC: true

Accessibility

Activated: false Prevent Accessibility: 0 Accessible Handler Used: true

Library Versions

NSPR Expected minimum version: 4.16 Version in use: 4.16

NSS Expected minimum version: 3.32.1 Version in use: 3.32.1

NSSSMIME Expected minimum version: 3.32.1 Version in use: 3.32.1

NSSSSL Expected minimum version: 3.32.1 Version in use: 3.32.1

NSSUTIL Expected minimum version: 3.32.1 Version in use: 3.32.1

Experimental Features

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Content Process Sandbox Level: 3 Effective Content Process Sandbox Level: 3

Hello. Recently I've noticed video quality has been reduced on amazon prime video. I get a message saying my hardware doesn't meet HDCP requirements.

I've already tried playing the same video on edge, and the quality selector was fine there, full HD video.

Thank you in advance

I had a Firefox update I believe last Friday 16th August. This resulted in a disastrous event whereby an error message displayed: error message 129. I finally managed to open a version of Firefox but I had lost all my bookmarks and open tabs. I also had to sign in to all existing websites which I had previously automatically had access to. The strange thing was that the version of Firefox that I had opened was from 2022 sometime because of the data that appeared. I am totally devastated by the loss of my bookmarks. :( What can you do to help?

I am currently on version 110 of firefox. It is driving me crazy how there is no physical object or deliminator between tabs. they all just blend in. Is there any way to add the "|" (pipe command) between the tabs so they have some sort of separation?

thanks

Hi all,

Apple has revised/updated their iCloud web portal. The backspace key no longer registers in the iCloud Calendar app on the web. This is specific to Firefox on Windows - I've tried other web browsers to access iCloud web portal and Chrome's backspace key registers so its not an Apple iCloud problem, just Firefox. Is there a setting or do I have to wait for an update?

Thanks in advance.

I have been a Firefox user for most of my time on a computer and that's a lot of years. A regular site I visit is Townhall.com. A few months ago I could no longer play videos because the link (video screen) would not appear. The text below where the screen should have been appears. I worked with Townhall on this and we could not solve it. Interesting was that periodically the link would appear but now doesn't appear at all. So I am forced to use MS Edge for Townhall videos.

Then it happened on another site I frequent - RacerX.com. When I try to play a video I get a blank screen with the message: "Unfortunately your Targeted Advertising privacy settings prevent us from showing you this YouTube Video. Please update your consent to see this content." I cannot find anything in settings which should cause this. I changed nothing. Settings are the same as they've been for years. So now for RacerX videos I have to use MS Edge.

I would prefer to continue to use Firefox as my browser but switching back and forth is not productive. As much as I do not want to make MS Edge my default browser it looks like I will have no choice unless you can help me solve this issue.

Whenever I type something in the URL bar that starts with the word "amazon," instead of getting a Google search for what I typed, I get redirected to Amazon.com with whatever I typed as a product search. For example, if I type "amazon sucks" in Firefox's URL bar, instead of getting a Google search for the phrase "amazon sucks," I get an Amazon page with the word "sucks" pre-filled in Amazon's product search (and a screen full of socks).

I don't have a search keyword for "amazon" in my Firefox settings. As far as I can tell, no other magic word does the same thing. (For example, if I type "yahoo sucks" or "walmart sucks," I get the desired Google searches. I don't get redirected to a Yahoo or Walmart page.

How do I turn this behavior off?

What Happened To The PASTE Option, When You Are Composing A New Email In Outlook  ?

If You Copy Something, Then Right Click In The Message Section Of The Email, You Do Not Get The Drop Down Menu With PASTE As An Option.

You Only Get The PASTE Option When You Right Click Into The SUBJECT Line.

On my laptop (121.0 on doze 10) I have no problems but on my desktop Firefox (121.0 on doze 10) started to struggle with Google a few months ago. Sometimes the Google site doesn't load, sometimes it loads but doesn't connect (no auto-complete, no search) and if it does work the result links often don't load when clicked. It's like Google falls asleep and then, when it wakes up, all is fine, until it nods off again. I have followed advice provided, cleared cache, cleared cookies, removed plugins and extensions, reinitiated and reinstalled. Running in safe mode seems to help, as in pages seem to load faster, but sadly does not eliminate the problems. Other browsers on this machine are not affected. No time sync issues.

Any suggestions?

TIA

After switching to Firefox version 123, I encountered an error on our website: '1,000,000.00 is not a valid number.' It seems to be a form validation error, but it worked fine with previous versions of Firefox. The application is built using GWT (Google Web Toolkit). Any help would be appreciated. Thanks.

Two issues using latest version of Firefox with Windows 10.

These 2 issues have occurred in the last few days

First I cannot attach my files to my emails using Gmail. I'm able to do this using Edge or Chrome

Second, normally when I used to start typing the name of my correspondent it would automatically complete. This is no longer working. I'm able to do this using Edge or Chrome

the attached printscreen shows both issues

On chrome I have several profiles and different ones use different LastPass (and other) extension services. EVERY PROFILE maintains it's OWN login information.

Firefox, however, does NOT ISOLATE PROFILES. On ANY Firefox profile, if I log into LastPass EVERY PROFILE is forced to use THAT information- even going as far as logging out and logging into the OTHER profile's information/account. This is 1990's level idiotic.

WHY are profiles SHARING LOGIN INFORMATION!? This is entirely stupid and defeats the entire purpose of multiple profiles.

I had this happen with Facebook logins, too... WHY does ONE profile FORCE OTHER profiles to change their login information?! WHY ARE THEY NOT SEPARATED?!

How do I solve this?!

it is the SINGLE biggest reason why I can NOT switch to Firefox again. Chrome does this. Chromium does it. EVERY Chromium browser does this. 10 years ago Firefox did this... and I left it when it QUIT doing this... when it BROKE profile separation.

Why is this STILL a problem?!

Good Morning. I have been using Firefox for 20+ years. Last night it did an update overnight, and this morning I am getting "The Page Isn't Redirecting Properly" error message on my business CRM site. This appears to be the only site having an issue. I have never had this error previously.

I tried all suggestions already including clearing cache/cookies, checking settings, delete history, troubleshoot mode and nothing. The site opens fine on Chrome and MS Edge.

Any additional help is appreciated, this is very frustrating.

Thank you.

This command doesn't work, and I've seen others with the same issue and no one ever gave a response on how to fix it.

I'm assuming the same thing will happen here, but I just started using Fire Fox and really hope someone can give some resolve.

I tried running with no extensions too, it still didn't work.

Microsoft Edge Control + Shift + N works

Chrome Shift + N works

I tried this solution "Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is is causing the problem. " It didn't work.

Please could someone help me. Firefox has been my favorite go to browser, but now I am forced to look for alternatives.

every time i clear cache and history this is what i see in words with frind not it has not always done that seems ince the nest Firefox update it does it I hav eanother problem when shut dw nte computer and restart Mozlla hangs and will not load could it be my home page I use xfinity

 whay doe it   hang and take forever to  load  at start up

Concurrent with the most recent automatic windows update (may or may not be the problem), Firefox with duck-duck-go will not go to almost any site. All I get is a spinning icon or a blank page, not even any error messages. This was even true trying to go to this page until I restarted in trouble shooting mode. Until I can get Firefox working again I have been using Chrome with duck-duck-go. Note any search, i.e. 'hotels in Italy' or even 'MSN' do the same: spinning icon or blank page!! Any help would be appreciated. Also I noticed that my bookmarks were missing and there was no bookmarks drop-down on my tools line. I have run malware bytes and it showed clean, same with CCleaner. I have re-installed Firefox; no difference. Please help. and also, any way to find and replace my extensive bookmarks list? I have reduced my privacy to near zero and turned off firewalls and all limits I could find while testing for that. That did not change anything.

I recently upgraded FF on this computer and can no longer sign in to my att.net email account, although I was able to sign in on another computer on FF earlier today. I just get an error message and Att can't help...is there a setting that has me locked out? I can also access email on other browsers just not the FF version on this computer.

When I try to go to my webmail I sometimes am presented with a Deceptive Site Ahead warning.

I am quite happy that although the SSL might not be current that the website is safe for me to go there. How do I stop this annoying feature from activating?

Automatically hide taskbar in desktop mode => Enabled Firefox => Maximised When cursor is moved to outer edge of screen, taskbar should unhide (Expected behaviour) but in this case it remain hidden (Reality). Firefox along with all other spinoffs give same result. Chromium based browser works perfect, and taskbar automatically unhide itself.

As OLED screen have became common as monitor, Taskbar auto-hide is must. If this issue cann't be fixed I may have to change my primary browser which I used for almost 15 years.

Kindly, look into it. If Chromium can do it, why not Firefox.

I have been using FF for many years but recently have started having issues on eBay.co.uk

At the moment it specifically relates to leaving feedback on my sold items.

I'm currently logging in on MS Edge or Chrome to leave feedback as FF just will not work.

I've tried FF on a clean install on a 2nd PC (no add-ons) and still get the issue.

Please help as I am now having to use Edge & Chrome so much I may as well move over to them which I would rather not do.