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No option to Uncheck Underline Links

Just updated to the latest firefox version 119, and noticed that the url links are now all underlined again. Checked the support page that says it can be undone in settin… (funda kabanzi)

Just updated to the latest firefox version 119, and noticed that the url links are now all underlined again. Checked the support page that says it can be undone in settings, but when I opened up to the said setting page, there's no option to uncheck underline links. Where else can underline links be disabled?

Asked by kkhoon77 1 inyanga edlule

Answered by cor-el 1 inyanga edlule

  • Okugcinwe kunqolobane

Firefox Requiring Refresh

Firefox now requires a refresh to use every time it's opened. If I don't it keeps displaying that every page I attempt to go to has an expired https. It requests that I c… (funda kabanzi)

Firefox now requires a refresh to use every time it's opened. If I don't it keeps displaying that every page I attempt to go to has an expired https. It requests that I contact the owner to notify them of the problem and to try again. It does not connect to any webpage without a refresh. I've attempted troubleshooting mode and without a refresh, it still does not work. The refresh only lasts for about 10-15 minutes before another is required. All extensions are removed and even just attempting to go to google.com results in the same problem.

Asked by LupisLupine 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

"The WidevineCdm plugin has crashed" - unable to use any streaming service.

Whenever I attempt to watch something on any streaming service, I get an error message from the streaming service and a note from Firefox saying "The WidevineCdm plugin h… (funda kabanzi)

Whenever I attempt to watch something on any streaming service, I get an error message from the streaming service and a note from Firefox saying "The WidevineCdm plugin has crashed." I have tried to solve this problem a number of ways, but have unable to find a solution.

My best guess is the problem is due to the most recent WidevineCdm update, as in the plugins settings the most recent update for the plugin was on 10/21/23, which is shortly before I first noticed the problem. I did test out various streaming platforms on other computer browsers (Chrome and Microsoft Edge) — they gave the same website errors as I got on Firefox, but those browsers did not indicate the cause or suggest which plugin failed. I additionally tested out desktop apps for some of the streaming platforms; they work fine without any issues, but unfortunately the main streaming platform I use doesn't have a desktop app and only works in browser.

My computer is a Lenovo Yoga 9i, it's running Windows 11, and everything is up-to-date.

The methods I have tried to fix this issue with, to no avail: - submitted crash reports - toggling the "play DRM restricted content" options in Firefox, and toggling whether or not the WidevineCdm was activated, closing the browser between each toggle of options - clearing Firefox's cache - running Firefox in troubleshooting mode to make sure it wasn't a different extension interfering with it - tried running Firefox in compatibility mode - tried to find support from the people who made WidevineCdm, but apparently they don't do end-user support - deleting the WidevineCdm manually from the program files for Firefox and Chrome (since Firefox says the plugin is from Google), and then reinstalling it via the chrome components page. This briefly lead to the message on the plugin page that WidevinceCdm would "begin installing shortly." It seemed frozen like that for a good while, but then I tried clicking the "check for updates" and that message disappeared, and it went back to crashing when I tried using a streaming service. - uninstalling both Chrome and Firefox, restarting the computer, then reinstalling both browsers

As far as I can tell, the plugin comes automatically installed in the browser, and there isn't an alternate plugin for decrypting DRM-restricted content. If there's a way to set the WidevineCdm to a previous version before the update that's crashing it, I haven't found it, but I am no expert in computers or coding, and my guess about it being caused by the recent update could be wrong too.

I'm at my wit's end here, any help fixing this problem is greatly appreciated.

Asked by samanthalseely 4 emasontweni adlule

Last reply by samanthalseely 1 isonto elidlule

  • Kusonjululiwe
  • Ikhiyiwe
  • Okugcinwe kunqolobane

Add Files to "Files and Applications" to be asked wether to save or to open with...

Hello. I noticed that Firefox (98.0.2) doesn't even ask if the file should be saved or opened with a program when downloading some file types. Unfortunately, these file t… (funda kabanzi)

Hello. I noticed that Firefox (98.0.2) doesn't even ask if the file should be saved or opened with a program when downloading some file types. Unfortunately, these file types (e.g. GPX) are not listed under Settings --> General --> Files and Applications, so that I could assign them to a program or specify that they should always be asked. And I can't add these files somehow... I have also deleted the file "handler.json" in the profile folder, hoping to be asked then. But that doesn't happen. GPX files, for example, are assigned to the GSAK program in the system - but Firefox just wants to save them and doesn't offer the option to open them directly in GSAK. Does anyone know advice how I can get Firefox to give me the choice? Thanks a lot.

Asked by Oliver 1 unyaka odlule

Answered by AliceWyman 1 unyaka odlule

Firefox crashing repeatedly

Firefox seems to crash repeatedly and generates no crash reports, just freezes up my pc. It works in troubleshooting mode but even after refreshing, the problem persists.… (funda kabanzi)

Firefox seems to crash repeatedly and generates no crash reports, just freezes up my pc. It works in troubleshooting mode but even after refreshing, the problem persists. Surprisingly, it will consistently crash if I go to `about:support` (except in troubleshooting mode). Any help would be appreciated!

Asked by Bilal Musani 2 izinyanga ezidlule

Last reply by zeroknight 2 izinyanga ezidlule

Firefox (Latest Version - 119.0.1, 64 bit) Mac - ONLY works in Troubleshoot Mode

I've tried deleting all history, cache settings. Deleting and reinstalling Firefox. Backing up existing profiles and restarting. NOTHING except starting in Troubleshoo… (funda kabanzi)

I've tried deleting all history, cache settings. Deleting and reinstalling Firefox. Backing up existing profiles and restarting. NOTHING except starting in Troubleshoot (Safe) mode makes a difference:

Asked by fewerjunk junk 2 emasontweni adlule

Last reply by zeroknight 2 emasontweni adlule

  • Okugcinwe kunqolobane

How to set/Over ride TimeZone in Firefox ?

Would be nice if someone from Mozilla could build this into the browser, so users can easily change their Time Zone. ( Timezone Difference: The time zone of your browser… (funda kabanzi)

Would be nice if someone from Mozilla could build this into the browser, so users can easily change their Time Zone.

( Timezone Difference: The time zone of your browser is UTC while your request IP location timezone is different. )

Currently have privacy.resistFingerprinting on which is giving website the UTC time zone. How do I change this without disabling the setting.

Can I go into About:Config and add a new timezone?? that the Javascript request will find.

Asked by RedFoX 10 izinyanga ezidlule

Last reply by James 9 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

AA.com login is broken with Firefox

I cannot log into aa.com (American Airlines) with Firefox but Chrome works fine. Error message that their site is down for maintenance but it is up and working just fine … (funda kabanzi)

I cannot log into aa.com (American Airlines) with Firefox but Chrome works fine. Error message that their site is down for maintenance but it is up and working just fine with other browsers.

I have cleared cache, cookies, history, etc. HTTPS always is not enabled. Firefox is at the latest version. I have restarted the browser.

Any thoughts?

Asked by josephdgreen 1 unyaka odlule

Answered by josephdgreen 1 unyaka odlule

  • Okugcinwe kunqolobane

New tabs open in foreign languages instead of English

Quite often when I go to a site (using Firefox) my page defaults to French or Dutch (Nextdoor, Pixlr for example). Tonight I tried to login to Zoom... and... guess what? … (funda kabanzi)

Quite often when I go to a site (using Firefox) my page defaults to French or Dutch (Nextdoor, Pixlr for example). Tonight I tried to login to Zoom... and... guess what? RUSSIAN!

Any ideas tech friends on what causes this, and more importantly, *how to fix it*?

Asked by Jeff Cooper 1 unyaka odlule

Last reply by Jeff Cooper 1 unyaka odlule

  • Okugcinwe kunqolobane

link to open in new tab instead of new window

I went to settings and set firefox to open links in a NEW TAB instead of a new window, but it still opens links in a new window. I did a search on google and when I click… (funda kabanzi)

I went to settings and set firefox to open links in a NEW TAB instead of a new window, but it still opens links in a new window. I did a search on google and when I click on the link for the website to see the information it is still opening in a new window. How can I fix this so I don't have a lot of new windows. It's irritating to have to close all those stinking windows just to get back to my original window. I just want the links I click on to open in a new tab.

Asked by beachcomber.paradise 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

  • Okugcinwe kunqolobane

Can't play DRM protected content.

Hi there! I can't get DRM content to play. YouTube? Totally fine. No problems. Anything else? Problems. From Netflix: F7701-1003 From Hulu: RUNUNK13 HBO won't even let … (funda kabanzi)

Hi there! I can't get DRM content to play. YouTube? Totally fine. No problems. Anything else?

Problems.

From Netflix: F7701-1003 From Hulu: RUNUNK13 HBO won't even let me past the login screen.

I have now done the following: (x3) Turned off accelerated hardware (x5) Cleared cache/cookies (I even went so far as to use my anti-spyware to do it once!) (x3) Turned off my addons/extensions (?) Rebooted. So many times that I don't know how many times I've tried it (2) Restarted my entire computer (1) Reloaded Firefox from scratch (1) Completely reinstalled Firefox - Updated graphics drivers and all other drivers that were out of date (?) Tried/checked the update side of Firefox, again, way too many times to count. Edit: My Firefox is up to date. I just have been checking to see if I'm missing something~ - Tried to update the CND, Widevine, which it will not. - Disabled and let Widevine reinstall

And now... I am left with 0 spoons and nothing left to try. I really don't know what to do. I would really prefer to not go with Chrome... Because I hate it. Please help me fix this issue, because it's driving me batty. I have tried googling other solutions, but nothing has worked and I am out of hair to pull out.

Asked by riker915picard 1 unyaka odlule

Last reply by riker915picard 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Lockwise: Passwords do not appear on new PC after Sync

I have reinstalled my home computer and reinstalled Firefox, logged in and synced. My passwords from my work browser's Lockwise have not appeared or synced. Please advise… (funda kabanzi)

I have reinstalled my home computer and reinstalled Firefox, logged in and synced. My passwords from my work browser's Lockwise have not appeared or synced. Please advise. Thank you.

I know patience is thin. Feel free to cut to the chase. I did try to self serve and only found export then import options. Are my expectations for sync incorrect?

Happy New Year.

Asked by pcendeavorsny 1 unyaka odlule

Answered by pcendeavorsny 1 unyaka odlule

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Shopify page doesn't load anymore

Hi I have a Shopify account and since the Firefox 99 update my Shopify shop page doesn't load any more, showing an error message. I have had to download Chrome in order t… (funda kabanzi)

Hi I have a Shopify account and since the Firefox 99 update my Shopify shop page doesn't load any more, showing an error message. I have had to download Chrome in order to access my shop - really annoying. Have anyone been able to troubleshoot the problem? I find it really affects my ability to do business and I am feeling let down by Firefox. I am adding a screenshot of the error message. I can access my shop without any trouble on Edge or Opera browsers. Firefox is the only one having issue...

Asked by Cat 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

  • Okugcinwe kunqolobane

Don't want Amazon in my Search bar

I customised my Search so that the default is DuckDuckGo and I've removed all the other search engines in Search Shortcuts. Yet, every time I type into the Firefox addres… (funda kabanzi)

I customised my Search so that the default is DuckDuckGo and I've removed all the other search engines in Search Shortcuts. Yet, every time I type into the Firefox address bar, both Amazon and Wikipedia still show up, despite the fact that neither should be an option.

Asked by BuddyL 10 izinyanga ezidlule

Last reply by BuddyL 10 izinyanga ezidlule

  • Okugcinwe kunqolobane

Unable to clear cache - gmail and youtube GB monsters

Hi, I'm trying to clear my cache and site data (in order to update my gmail signature), and each time I clear selected sites - namely gmail which had hundreds of thousand… (funda kabanzi)

Hi, I'm trying to clear my cache and site data (in order to update my gmail signature), and each time I clear selected sites - namely gmail which had hundreds of thousands of GB cached - it just comes back. After tyring this 4-5 times, Youtube started having hundred of thousands of GB cached too!! So now, despite managing data an clearing these repeatedly, there's more than when I started. I think I'm stuck in a loop somewhere, please help! thanks in advance

I'm using Firefox 99.0.1 on a Macbook Air Mac OS x 10.15

Sally

Asked by smile12 1 unyaka odlule

Last reply by James 1 unyaka odlule

  • Okugcinwe kunqolobane

getting back to Light background on "New Tab" page

For over a year (just over a year on this computer and a few more years on a different computer) I have had a custom theme at the top appearing from the file menu through… (funda kabanzi)

For over a year (just over a year on this computer and a few more years on a different computer) I have had a custom theme at the top appearing from the file menu through the address bar. The computers have also always had the New Tab menu being a light colored screen. I turn on the computer today, to find I guess Firefox updated last night? and completely got rid of the lightness of that page to make it dark, leaving me on the verge of a migraine every time I have to look at that thing.

How do I get rid of that dark page, back to the lighter version WITHOUT getting rid of my custom banner at the top? (yes I tried to use the light extension in theme and that gets rid of the banner and leaves me with a horrible white at the top which is just as big of an issue for me as all the black. I really need that like muted Tan back.)

Asked by emprusso 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule