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Youtube Videos Infinitely Loading (Attempting to Load but Never Do)

Hello, A few months ago, Firefox has not been loading Youtube videos properly. The video just never loads. Debugging steps I have done. 1) Disabled Hardware Acceleration… (funda kabanzi)

Hello, A few months ago, Firefox has not been loading Youtube videos properly. The video just never loads. Debugging steps I have done.

1) Disabled Hardware Acceleration 2) Deleted all cookies & cache 3) Ran Firefox in Troubleshoot Mode 4) Uninstalled Firefox & Reinstalled 5) Not a part of my debug but I recently did a fresh install of windows on my computer and installed Firefox with the same issue. I do get videos to work on both Edge and Chrome

I am at a loss at this point and any helping hints would be useful. I have an inkling that it might be put to my playback device but it wouldn't explain why it plays just fine on other browsers.

Any ideas?

Asked by Aidoneus 1 unyaka odlule

Last reply by Aidoneus 1 unyaka odlule

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Chinese symbols on US websites

Since downloading 94, several websites contain symbols which look like they might be Chinese(?). Is anyone else experiencing this and how do you get rid of them? It happe… (funda kabanzi)

Since downloading 94, several websites contain symbols which look like they might be Chinese(?). Is anyone else experiencing this and how do you get rid of them? It happens whether or not I assign a font or let the website use its own.

Asked by newk 2 iminyaka edlule

Last reply by cor-el 1 unyaka odlule

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Accessible Profile Manager

Hi, Is it possible for Firefox to implement an easy and accessible profile manager just like Chrome rather than going through about:profiles? I am using containers but … (funda kabanzi)

Hi,

Is it possible for Firefox to implement an easy and accessible profile manager just like Chrome rather than going through about:profiles?

I am using containers but need to separate work and personal workspace. Some of domains are overlapped like Google and Microsoft services. so separating by domains cannot work.

Asked by Tien Huynh 2 iminyaka edlule

Last reply by Chris Ilias 1 unyaka odlule

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Magnification rendering issue on certain specific websites, mainly MLB’s

Does anyone know why there is an apparent magnification issue on certain websites? I apologize for not remembering what previous version the issue had commenced. The ML… (funda kabanzi)

Does anyone know why there is an apparent magnification issue on certain websites?

I apologize for not remembering what previous version the issue had commenced.

The MLB website, and occasionally, CNN’s, renders excessive magnification. The issue is very frequent on the MLB website. Disabled uBlock Origin on those websites and did not resolve it. Yes, my magnification is set at 100%. It should be of no surprise that the issue has NEVER once transpired in Chrome. The view from Chrome is how the website should be displaying.

I am going to provide two screenshots. One from Firefox and the other from Chrome. These views pertain to a Windows 7 platform via a desktop computer. I only have 8GB of RAM. I use a GTX 960 Vid card. Not the worst model in the world.

What else have I noticed about the MLB website that does not pertain to Firefox? It is a major CPU sucker when videos are playing from it. The CPU usage shoots up to Palookaville. It would seem to me that there are two issues materializing. Changed the CPU with an identical spare. No change.

One or two possibilities may be occurring:

1. There may be an issue in Firefox pertaining to the magnification issue and how it renders specific websites

2. The MLB website requires super-powered hardware to use it. A 3.0 GHz processor should be sufficient. Apparently not for the MLB site.

I reiterate that the magnification rendering issue has never occurred in Chrome.

Asked by lee.turkstra 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

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linux firefox not saving logins

Firefox on my Win 10 desktop seems to be saving logins just fine, but Firefox on my linux laptop isn't. Instead of saving the logins I've actually used (manually) to log… (funda kabanzi)

Firefox on my Win 10 desktop seems to be saving logins just fine, but Firefox on my linux laptop isn't. Instead of saving the logins I've actually used (manually) to log into a website, it offers me instead the next time I attempt to log into the website a list of some user IDs I've never used on that website. Why is that?! Anybody have any idea why, where saving logins is concerned, my Windows Firefox is working fine, but my linux Firefox is not? Thanks for any insight you can provide.

Asked by rearlclay1 1 unyaka odlule

Last reply by rearlclay1 1 unyaka odlule

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Getting tabs across full width of window

When I have a handful of tabs open, they start scrolling off-screen, despite the fact that there is plenty of room on the tab bar. In fact, tabs never seem to populate t… (funda kabanzi)

When I have a handful of tabs open, they start scrolling off-screen, despite the fact that there is plenty of room on the tab bar. In fact, tabs never seem to populate the right 50% of the tab bar. I have found plenty of advice about how to set minimum and maximum sizes for the tabs themselves, but that is not my problem. I want to be able to see all of my tabs when there is plenty of room to show them. Any way to solve this?

Asked by wendiwoman2 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

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Gracefully handle memory exhaustion

I really want to use firefox. I really do. But firefox's memory management is making that very difficult. I have 8GB of RAM, which really ought to be enough, but inevita… (funda kabanzi)

I really want to use firefox. I really do. But firefox's memory management is making that very difficult.

I have 8GB of RAM, which really ought to be enough, but inevitably, over time, firefox will munch and munch and munch until it has consumed all of it.

And then... my system crashes. I lose work. I get angry.

Well, okay, I use linux, so after this happened a few times I stuck firefox in a systemd scope and limit it to 90% of the memory of my system. At first, that didn't work because firefox would simply eat into the pagefile, until it had consumed all of it (or as much as I entitled it to), at which point firefox would desperately try to do.... something, very frantically, which would lock the CPU usage to 100%, again bringing down the system. So I limit its RAM and prohibit it from using the pagefile, and now, it's just firefox that dies.

....

But, really, that's still a problem. I still have emails partially written, forms filled out, work is still lost. Is it really so abhorrent to take out the trash that you'd rather just commit suicide instead? I say take out the trash, because firefox will restart, reload those very same tabs, and carry on with a fraction of the memory usage. Something's been dropped, and it wasn't important (well, other than the content of that email I've been composing for the last half hour).

So. If I'm going to continue using firefox, which I would very much like to do, there needs to be some way for it to gracefully say to the user: "I've run out of available memory. I'm going to have to..." (for example) 1. perform garbage collection (do whatever 'minimize memory use' seems to do... which is not much, but something that really ought to be the default action in this situation) 2. clear the buffer of some videos being played, or some cached results or something, i dunno. 3. gracefully stop loading the current tab, or process, or whatever, and say to the user "I've run out of resources to continue. Please choose one or more tabs to close in order to continue"

Then, at least, I can sacrifice my background music tab, or something else unimportant, to buy enough time to copy that email into notepad, submit that form, or just run 'minimize memory usage', and be able to carry on.

Asked by ymousa85+firefox 7 izinyanga ezidlule

Last reply by ymousa85+firefox 2 izinyanga ezidlule

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How to disable ctrl+k keyboard shortcut?

For my work, I need to paste a lot of links into text (on a website which is probably somewhat poorly programmed), and when I select some text and hit ctrl+k to create a … (funda kabanzi)

For my work, I need to paste a lot of links into text (on a website which is probably somewhat poorly programmed), and when I select some text and hit ctrl+k to create a hyperlink, Firefox doesn't recognize that it's a text box and "takes over" the ctrl+k function, focusing on the search/address bar instead of allowing me to insert the link. (The reason I blame the website is that other websites, like Jira, work fine for this)

Is there a way to disable the ctrl+k functionality in firefox? I've seen a couple old threads on disabling various shortcut keys but I don't know what the "Focus Search bar" key would be called in either the Browser Console or configs.


Thank you!!

Asked by seagull949 2 iminyaka edlule

Last reply by cor-el 1 unyaka odlule

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Cannot play CNN live in browser

When I try to play CNN live video in Firefox, I am prompted to choose my provider in a pop-up. When I click Spectrum I get a screen with this in the upper right hand corn… (funda kabanzi)

When I try to play CNN live video in Firefox, I am prompted to choose my provider in a pop-up. When I click Spectrum I get a screen with this in the upper right hand corner - adobe-pass-2.60.0.4-8a55665.

What do I need to change or set to get the live stream to play?

FWIW - This works on Edge and Chrome.

Asked by cjahn50 2 iminyaka edlule

Last reply by cjahn50 1 unyaka odlule

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false crash report

While running Firefox browser in Windows10, every once in a while a 'sorry your Firefox has crashed' box pops up. Yet the browser is still running just fine. Any ideas? … (funda kabanzi)

While running Firefox browser in Windows10, every once in a while a 'sorry your Firefox has crashed' box pops up. Yet the browser is still running just fine. Any ideas?

Asked by cech3 1 unyaka odlule

Last reply by cech3 1 unyaka odlule

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Reopen Closed Tab button unreachable behind unclickable drop-down arrow

Title basically says it all. This newest update of Firefox has had multiple problems, starting with losing ALL my previous bookmarks and making me create them all over ag… (funda kabanzi)

Title basically says it all. This newest update of Firefox has had multiple problems, starting with losing ALL my previous bookmarks and making me create them all over again. The latest issue is something I can't patch up myself. When I right-click the tabs bar to select "Reopen Closed Tab," it's now buried beneath some non-functioning drop-down arrow. Why? The drop arrow takes up the same amount of space the Reopen Closed Tab does. There's no room saved. As an added insult, arrow doesn't actually work. I can't click it. I can't scroll down through the options. I can't do anything. Reopen Closed Tab is now buried and completely unusable. If this continues, I'll be forced to downgrade to the previous Firefox to get rid of this problem. How do I solve this?

Asked by Amahowl 2 iminyaka edlule

Last reply by cor-el 1 unyaka odlule

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browser oversized wont stay at resized position after restarting browser, cpu was shut down last night cpu was fine, off for ten hrs restarted, everything on cpu oversized, reset icons n windows, started firefox it to was oversiz

how to keep browser from resizing after shutdown? oversized by 20% on restart , happened last night after a uneventful cpu shutdown, upon restart this morning cpu windows… (funda kabanzi)

how to keep browser from resizing after shutdown? oversized by 20% on restart , happened last night after a uneventful cpu shutdown, upon restart this morning cpu windows enlarged to "large icons" those were reset, open firefox it to was enlarged, reset to 80% zoom , but it will not stay 100% size is NOT 100% size i want or had, how to set so it will stay...and why did it change in first place "on its own" thanx for your help...vic

Asked by oetkbtytr 1 unyaka odlule

Answered by FredMcD 1 unyaka odlule

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startup crash firefox 94.0 on ubuntu 20.04

Firefox 94.0 crashes on startup, see for ex bp-3c45baeb-9cc8-4b9b-aedc-0a5030211105. It starts with -safe-mode but not if I disable all extensions. Ubuntu 20.04 on 10 yea… (funda kabanzi)

Firefox 94.0 crashes on startup, see for ex bp-3c45baeb-9cc8-4b9b-aedc-0a5030211105. It starts with -safe-mode but not if I disable all extensions. Ubuntu 20.04 on 10 year old Dell T3400.

Asked by nw010101 2 iminyaka edlule

Last reply by jonzn4SUSE 1 unyaka odlule

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Password seems stuck between old and new value

I changed my account password last week and it worked properly for several days. Today, however, I had to use my previous password. When I went to the Change Password dia… (funda kabanzi)

I changed my account password last week and it worked properly for several days. Today, however, I had to use my previous password. When I went to the Change Password dialog, however the new password is showing up as "current".

Asked by martinrobb 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

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Sorry. We’ve locked your account.

Hey I was just trying to login to my account after I created a new windows and I got this issue The confirmation email we sent to *********@gmail.com was returned and we… (funda kabanzi)

Hey I was just trying to login to my account after I created a new windows and I got this issue The confirmation email we sent to *********@gmail.com was returned and we’ve locked your account to protect your Firefox data.

If this is a valid email address, let us know and we can help unlock your account. No longer own that email? Create a new account

Well can you just unlock my account as I know the password and have big data needed there. Also this email is closed by google and I mean closed not forgotten so it won't receive any emails.

Asked by lreed5033 2 iminyaka edlule

Last reply by Bithiah 1 unyaka odlule

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Firefox Private browsing default installation out of the box blocks certain websites

I have been attempting to use Firefox Private browsing default installation out of the box on netflix, and messages.google.com/web and in netflix's case videos do not pla… (funda kabanzi)

I have been attempting to use Firefox Private browsing default installation out of the box on netflix, and messages.google.com/web and in netflix's case videos do not play, and google messages page is a blank white page, and also any website that uses facebook comments, that section is not loaded. What is this setting that is causing these behaviors in the private browsing mode, is there a article somewhere that explains in detail how firefox's private browsing mode works?

Asked by limava9478 2 iminyaka edlule

Last reply by cor-el 1 unyaka odlule

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Cam some fix > Walmart Grocery pickup checkout error

This issue has went unresolved for more than 3 months. Walmart Grocery pickup checkout error... I use the Walmart grocery Website on my laptop. Please see attached pic fo… (funda kabanzi)

This issue has went unresolved for more than 3 months. Walmart Grocery pickup checkout error... I use the Walmart grocery Website on my laptop. Please see attached pic for error/crash received.

Asked by Don Mashak 2 iminyaka edlule

Last reply by jonzn4SUSE 1 unyaka odlule

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Lost logins/passwords, corrupt logins.json file

Recently lost all login/password data in firefox. After browsing the support I discovered that I have a corrupt logins.json file, around 270kb in size, and a logins.json … (funda kabanzi)

Recently lost all login/password data in firefox. After browsing the support I discovered that I have a corrupt logins.json file, around 270kb in size, and a logins.json file around 10kb in size.

Renaming the corrupt file to logins.json doesn't seem to recover the passwords/logins (even temporarily). Tried rolling firefox back to an older version and that didn't work either.

Does anyone have any ideas on how to fix the corrupt file?

Thanks.

Asked by AK478 2 iminyaka edlule

Last reply by cor-el 1 unyaka odlule

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Someone else's name is showing up as a saved login user name on Twitter.com - Firefox only

I use Firefox (94.0.2) on a Macbook Pro (using MacOS 11.6.1) and went to log in to Twitter this evening and had a strange result. I only occasionally view Twitter using m… (funda kabanzi)

I use Firefox (94.0.2) on a Macbook Pro (using MacOS 11.6.1) and went to log in to Twitter this evening and had a strange result. I only occasionally view Twitter using my laptop and I use my email address and a password to log in. When I clicked in the field that reads "Phone, user name or email" I expected to see the Firefox autofill to show my email address, but instead it shows the name "Farha Hussain" (see screenshot image).

I checked my Firefox preferences for Saved Logins and I have my email address and password for Twitter saved there, but no mention of Farha Hussain (my name is Keith). I tried other websites to see if I could recreate the issue and couldn't. I visited the Twitter login form using Chrome and Safari and neither suggested Farha Hussain as a user name, so I think that this is something specific to Firefox on the Twitter website.

To make this an even more unusual situation, the only "Farha Hussain" that I know is a doctor in my city who I have been meaning to contact to see if she is accepting patients, but haven't yet done so. Her name is in my Mac Calendar and that's the only place I can think of on my computer (not in contacts or anywhere else). How this would be connected to a Twitter login is beyond my understanding.

Let me know if you would like additional information or screenshots.

Asked by keith83 2 iminyaka edlule

Answered by keith83 1 unyaka odlule

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Firefox shuts down with no prompting from me - and no crash report generated.

Ok, as it says above, Firefox is randomly shutting itself off, as if you were 'Exit'-ing. I have followed all the aspects of the troubleshooting webpage - so far, when in… (funda kabanzi)

Ok, as it says above, Firefox is randomly shutting itself off, as if you were 'Exit'-ing. I have followed all the aspects of the troubleshooting webpage - so far, when in Troubleshooting Mode, it stays up. I have turned all add-ons, extensions, hardware acceleration...before I went to Troubleshooting Mode...to try and isolate what might be causing it - no luck. I can have as few as 4 tabs open or as much as 10-it still turns off. Now, this does not happen each and every day, but it's close. The last crash report sent in was dated November 11, 4 in total. I have the crash report ID numbers if needed. I can't create the scenario; it's acting as if I am closing the browser, which I am not. This has me lost and frustrated.

Asked by ibert_n 2 iminyaka edlule

Last reply by jscher2000 - Support Volunteer 2 iminyaka edlule