Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

Camera Connectivity Issues

I have a problem using a website called TherapyNotes with the Firefox browser, even though this was not an issue until recently. It seems even though camera permissions a… (funda kabanzi)

I have a problem using a website called TherapyNotes with the Firefox browser, even though this was not an issue until recently. It seems even though camera permissions are enabled, Firefox is unable to connect to my camera for my telehealth sessions. The light indicating my camera is in use comes on for a second, then immediately turns off. I am also unable to even start a session and coast with voice only. The window to start my session never pops up. I have put in a ticket and been in contact with TherapyNotes going back and forth for the past couple of weeks. Their tech support insists it is an issue with Firefox since I can utilize their site completely on other browsers. I much prefer to use Firefox for the security, so I'm hoping there's something you can tell me to do to make it work.

Asked by Dr. Ivy Kensinger 1 unyaka odlule

Last reply by Dr. Ivy Kensinger 1 unyaka odlule

  • Okugcinwe kunqolobane

Bluetooth Connection for Virtual Cycling Web Site

Hi! Firefox has been my default broser for many years. I recently started using Biketerra https://biketerra.com/ Whwn I try to start a ride I get the error message shown … (funda kabanzi)

Hi! Firefox has been my default broser for many years. I recently started using Biketerra https://biketerra.com/ Whwn I try to start a ride I get the error message shown in the screen shot. 'Your Browser Does Not Support Bluetooth'

Version 133.0.3 (64-bit) Windows 10 Desktop PC Bluetooth Dongle

The browsers reccomended in the screenshot work without any issue.

Is this a known limitation of Firefox, or am I missing a setting somewhere? :-)

THANKS

Asked by v1sionmaster 1 unyaka odlule

Last reply by v1sionmaster 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

webcam, microphone not accessible

I have read all your tutorials. I was unable to have an important televisit with my doctor yesterday because nothing I tried worked. I am unable to use webcam for other… (funda kabanzi)

I have read all your tutorials. I was unable to have an important televisit with my doctor yesterday because nothing I tried worked. I am unable to use webcam for other sites until I resolve this problem. Previously I had no problem with my webcam but recently had to get new pc with windows 11 & needs to configure my pc to address this issue. I have another appt scheduled with another doctor & need to fix this problem asap Thanks

Asked by mxereas 6 izinyanga ezidlule

Answered by jonzn4SUSE 6 izinyanga ezidlule

  • Kusonjululiwe

Camera and Micrphone causing crashes

Firefox crashes whenever it would need access to my camera or microphone. So far it has only happened whn trying to access a Roll20 game with camera and microphone connec… (funda kabanzi)

Firefox crashes whenever it would need access to my camera or microphone. So far it has only happened whn trying to access a Roll20 game with camera and microphone connectivity, and when trying to access a video appointment for Universal Credit. It never happened on Windows 10, but since updating to Windows 11 it happens every time without fail, and the crash is immediate.

Asked by pivotgage01 4 izinyanga ezidlule

Answered by pivotgage01 4 izinyanga ezidlule

  • Kusonjululiwe

I can't seem to allow the camera when using sites like meet.google.com

I recently tried to connect to two different meeting sites. Both times I got a pop-up noting (correctly) that camera and microphone are blocked. I'm able to click to enab… (funda kabanzi)

I recently tried to connect to two different meeting sites. Both times I got a pop-up noting (correctly) that camera and microphone are blocked. I'm able to click to enable the microphone but I never get the option to enable the camera.

I tried going to Settings>Security&Privacy>Camera but that only allows me to remove previously-enabled websites.

Clicking on the settings button in the address bar shows audio and recording settings but no camera.

What am I doing wrong?

Fedora 42 Firefox 145.0

Asked by p_s_kennedy 1 inyanga edlule

Answered by p_s_kennedy 1 inyanga edlule

  • Okugcinwe kunqolobane

How can I eliminate the Firefox prevented this page from opening when I specifically want to open that page?

I get this warning every time I click on a link. It wants me to "allow" which, by clicking the link, indicates that in fact I want to allow the page. It's annoying, and h… (funda kabanzi)

I get this warning every time I click on a link. It wants me to "allow" which, by clicking the link, indicates that in fact I want to allow the page. It's annoying, and has only started showing up since the last update. Using Firefox136.0.4. on a Mac running Sonoma 14.

Asked by Eahostudio 9 izinyanga ezidlule

Last reply by Eahostudio 9 izinyanga ezidlule

  • Okugcinwe kunqolobane

Screen sharing permissions in Google Meet

When using Google Meet in Firefox browser, I am only able to share my window, not my screen. When I choose "share screen", it says I must change my permissions - but my p… (funda kabanzi)

When using Google Meet in Firefox browser, I am only able to share my window, not my screen. When I choose "share screen", it says I must change my permissions - but my permissions settings have not changed and this is a problem I have started having only in the last few days.

I do not know where I am supposed to change these permissions settings.

I have checked my permissions in settings > privacy & security > permissions - there is nothing there about screen sharing.

I have checked my permissions in padlock > connection > more information > permissions and the only options I have for screen sharing are "always ask" (default), which is set. The only other option I have is "block" which is not set.

My Firefox browser is up-to-date.

Can anyone help? Thanks!

Asked by mel37 10 izinyanga ezidlule

Last reply by jonzn4SUSE 10 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Mysterious apps/images on home screen

Don't know how to describe the issue. I leave the computer on all night. In the morning, when I move the mouse to activate the screen, there is a large, 3-panel image wit… (funda kabanzi)

Don't know how to describe the issue. I leave the computer on all night. In the morning, when I move the mouse to activate the screen, there is a large, 3-panel image with links to various websites. Today's panels are titled "Daily Wonder," "Hats Off to the Class of '25," and "Markets." A click on any of these panels takes me to a website. No idea how these panels are produced or by whom. If I try to take a screenshot, the images disappear and my normal home screen is shown. I do not recognize anything in the Task Manager that might explain this. Not sure if this is a Windows issue or a Firefox issue. Perhaps another user can ask me questions that will lead to more information.

Windows 10 version 22H2, OS Build 19045.5854.

Thanks, Cloverdavid

Asked by David K 8 izinyanga ezidlule

Answered by Paul 8 izinyanga ezidlule

  • Okugcinwe kunqolobane

Firefox cannot find location, even with Location enabled

I cannot for the life of me figure this out. Whenever I load a website that needs location (for example, Google Maps or my province's lottery) and enable location permiss… (funda kabanzi)

I cannot for the life of me figure this out. Whenever I load a website that needs location (for example, Google Maps or my province's lottery) and enable location permissions, the websites come back saying they cannot find my location.

I have refreshed Firefox, disabled all Enhanced Tracking Protection, disabled all extensions, and have even ran Firefox in Troubleshoot mode - all to no avail. Is there any way this can be fixed? These websites all work on Chrome and Edge and work on my Firefox for iPhone.

On Windows 10 22H2.

Asked by Falom 7 izinyanga ezidlule

Last reply by pieterdekker 2 izinyanga ezidlule

  • Okugcinwe kunqolobane

My location in Firefox is incorrect

Any time I allow a website to use my location on my home computer, it places me in a suburb in Las Vegas. However, I live near Seattle. This happens on multiple websites … (funda kabanzi)

Any time I allow a website to use my location on my home computer, it places me in a suburb in Las Vegas. However, I live near Seattle. This happens on multiple websites including Google Maps and Uber Eats, and on other browsers my location is correct. I'm not running any VPNs or proxy servers, I've verified that my IP address is linked to my correct location, and I've deleted all cache and cookies ("Everything" for time frame) from my history. Is there a way I can have an accurate location again?

Asked by bclaudio 6 izinyanga ezidlule

Last reply by bclaudio 6 izinyanga ezidlule

  • Okugcinwe kunqolobane

Webcam not being detected, specifically only on Google Meet on Firefox

As per the subject, I can't seem to get my webcam to start specifically on Google Meet on Firefox. The microphone works fine and the red webcam symbol beside the URL appe… (funda kabanzi)

As per the subject, I can't seem to get my webcam to start specifically on Google Meet on Firefox. The microphone works fine and the red webcam symbol beside the URL appears, but I do not get any video feed, only microphone audio. The webcam and microphone both function on https://webcammictest.com/ and I have allowed the camera and microphone privacy permissions for Google Meet on Firefox. I have also refreshed Firefox and they work just fine on Chrome, but I would still prefer using Firefox for my meetings. I am using Windows 10 22H2 and Firefox is at Version 136.0.1, which supposedly are up to date. Am I missing something?

Asked by Lim Hang Sheng 10 izinyanga ezidlule

Last reply by jonzn4SUSE 10 izinyanga ezidlule

  • Okugcinwe kunqolobane

zoom meeting settings

I can sign on to zoom but I get a message to say that my Browser is not allowing my microphone or video to be displayed. I have used zoom for a number of years and never… (funda kabanzi)

I can sign on to zoom but I get a message to say that my Browser is not allowing my microphone or video to be displayed. I have used zoom for a number of years and never had this issue before

Asked by marysavage4u 10 izinyanga ezidlule

Last reply by jonzn4SUSE 10 izinyanga ezidlule

Microfono no funciona

Hola, por favor, necesito ayuda con el micrófono. Como pueden ver en la imagen adjunta, cuando intento dictar por voz, aparece que el micrófono está deshabilitado. He in… (funda kabanzi)

Hola, por favor, necesito ayuda con el micrófono. Como pueden ver en la imagen adjunta, cuando intento dictar por voz, aparece que el micrófono está deshabilitado.

He intentado acceder a los ajustes, pero no sé cómo agregar la página de Google Translate (u otra) a los permisos, ya que no encuentro ninguna opción que me permita incluir manualmente una nueva URL para habilitar el micrófono. Tampoco aparece la opción para permitir el uso automático del micrófono.

Además, he notado que ahora hay una nueva ventanita a la izquierda del chat de ChatGPT (¡me gusta mucho esta función!), pero el micrófono tampoco funciona en esa sección.

Agradezco mucho si me pueden orientar para solucionar esto.

Asked by Stanly 4 izinyanga ezidlule

Last reply by Stanly 4 izinyanga ezidlule

Enable Mic access for Chat GPT

suddenly today the mic has stopped working in Chat GPT. I have changed nothing... checked all settings, everything is ok... why does it suddenly say "Enable Mic Access t… (funda kabanzi)

suddenly today the mic has stopped working in Chat GPT. I have changed nothing... checked all settings, everything is ok... why does it suddenly say "Enable Mic Access to Dictate"?

Asked by Robyn McLennan 5 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 5 izinyanga ezidlule