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Error message on site login (solved)

Running Linux Mint Mate 19.2 on two computers. Starting about 2 weeks ago, when trying to sign into providencejournal.com (with a paid subscription) using Firefox 97.0.1… (funda kabanzi)

Running Linux Mint Mate 19.2 on two computers. Starting about 2 weeks ago, when trying to sign into providencejournal.com (with a paid subscription) using Firefox 97.0.1, just one of the computers displays an error message, see attached. We have used that site for years without issues, and the other computer still signs in correctly. On the problem computer I have just installed the Opera browser, for test purposes, and with Opera the sign-in succeeds. In F/F, I have tried disabling extensions, allowing all trackers and cookies, and reinstalling Javascript, all to no avail. preference is to use F/F, can anyone offer a solution?

Asked by stevenartigas 1 unyaka odlule

Answered by James 1 unyaka odlule

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PDF Text Clipping

I have two PDFs that I designed and uploaded to our website, but the headline in both displays with clipped characters in Firefox. Different fonts were used in both and t… (funda kabanzi)

I have two PDFs that I designed and uploaded to our website, but the headline in both displays with clipped characters in Firefox. Different fonts were used in both and the issue is the same. I even tried adding more tracking then re-uploading, the issue persists.

I checked in other browsers and the text displays as intended. The attached screenshots show the issue in Firefox, compared to how it should look (viewed in Chrome).

It's only this one line of text that is affected and I don't know why.

Asked by bg-design 2 iminyaka edlule

Answered by bg-design 2 iminyaka edlule

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Firefox icon reappears on desktop after being deleted

I'm using Windows 10 Pro and Firefox 97.0.1 I do not want the Firefox icon on my desktop (I already have it pinned to my taskbar). I delete the shortcut, but it reappears… (funda kabanzi)

I'm using Windows 10 Pro and Firefox 97.0.1 I do not want the Firefox icon on my desktop (I already have it pinned to my taskbar). I delete the shortcut, but it reappears each time I log in. Removing it requires me to have a coworker with admin privileges come supply a password - it's not tenable for me to keep bugging her every day. I cannot find the setting to suppress the re-creation of the desktop icon; where is it located? I prefer Firefox, but if there's no solution to this I will have to uninstall it and switch to a different browser.

Asked by mjmlefty 2 iminyaka edlule

Last reply by Bob R 1 unyaka odlule

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How can I disable animations in tab titles?

Some websites add some annoying animation effects into their website's title (that shows in the tab title). Example: This website: https://colourpop.com/ If you switch … (funda kabanzi)

Some websites add some annoying animation effects into their website's title (that shows in the tab title).

Example: This website: https://colourpop.com/ If you switch to another tab for several seconds, it starts flashing a message, "Hey, where'd you go?". I'd like to be able to disable this and any similar animations that can potentially be added to a website's title. Is this only possible by disabling some scripts and/or using UBlock, etc, or can I do this within Firefox?

Thank you,

Asked by kattie.white 1 unyaka odlule

Last reply by Terry 1 unyaka odlule

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Working in QuickBooks Online and Firefox crashes - 2-5 times per day since last update. Why?

I am a bookkeeper and work in QuickBooks Online ALL DAY. I also have many Google email and drive accounts open as they contain the data I need for QuickBooks. Ever since… (funda kabanzi)

I am a bookkeeper and work in QuickBooks Online ALL DAY. I also have many Google email and drive accounts open as they contain the data I need for QuickBooks.

Ever since the last update, Firefox crashes 2-5 times per day. I always report it. I always explain what I was doing.

It is still happening. Please let me know if there is a fix for this (besides not using Firefox).

Asked by raegay 1 unyaka odlule

Last reply by raegay 1 unyaka odlule

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Encounterig Problem hen Trying To Restore My Profile

I use Facebook for many years. Last time used it was 12 hours ago. Then, 1 hour ago, Firefox did not start, all I was able to do was to exit (option inside a small Firef… (funda kabanzi)

I use Facebook for many years. Last time used it was 12 hours ago. Then, 1 hour ago, Firefox did not start, all I was able to do was to exit (option inside a small Firefox Problem Window).

I downloaded the installation files, and re-installed Firefox. It started with the two Firefox Start Pages. But I expected to see all my tabs and browsing history and plugins.

So I copied the files from my previous profile into the folder of the newly created profile after I deleted the new profile files. But now, when starting Firefox, I get again a small window with the option to create again a new empty profile or just to exit. It says I would use an "older" version of Firefox and this could destroy my profile.

What must I do to get back all my tabs and plugins and all that?

Asked by Hirnsausen 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

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Firefox blocking access to sites that I use daily

Started using Chrome because Firefox suddenly decided not to connect me to the sites that I go to daily. The sites that I am trying to reach are the same ones that I go … (funda kabanzi)

Started using Chrome because Firefox suddenly decided not to connect me to the sites that I go to daily. The sites that I am trying to reach are the same ones that I go to several times a day and gone to for the past 3 years.

Asked by LindainMaryville 2 iminyaka edlule

Last reply by Paul 2 iminyaka edlule

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Firefox crashes on minimise

Every time I minimise Firefox it crashes. I have refreshed my profile, but the problem still occurs. I use only 2 addons: Bitwarden & ublock Origin. Crash reports fr… (funda kabanzi)

Every time I minimise Firefox it crashes. I have refreshed my profile, but the problem still occurs. I use only 2 addons: Bitwarden & ublock Origin.

Crash reports from the last 2 days: bp-98d3157e-0d06-4c6d-a528-a72b60220222 bp-5560a650-95fe-4de2-b269-401250220222 bp-ae8b7f88-ca8c-47c5-9aa1-7ab4d0220222 bp-d8b18404-6d79-47bb-b1d9-902820220222 bp-6ee7dea1-790d-458b-ad77-4b22f0220222 bp-810a8cd8-5789-43fc-81cc-a49bf0220222 bp-08d6c151-2be1-4637-b4b9-840dd0220222 bp-ae63c834-c40e-4693-8853-64f3a0220222 bp-36a117e4-1d0a-48cc-94b1-beca10220222 bp-59ce1ed8-2716-4cf8-94af-37c020220222 bp-a3354d24-6248-438a-8281-fa6380220221 bp-0ca9145a-d112-4992-be0c-511ef0220221 bp-3577adb7-9264-430b-9dce-e3a3c0220221 bp-42bc801c-c2e9-4e0c-bc84-3acec0220221 bp-39f6e893-e2eb-4f32-855c-5bffc0220221 bp-a3aafa6a-cf1a-49ca-96d7-2101e0220221 bp-dadd9493-185c-43c9-9036-f82370220221 bp-a9b6308d-5619-4d21-a14b-d2f7b0220221 bp-05ba5308-8183-4d18-ab6e-a7cda0220221 bp-90ae2fa0-3d25-4e0e-a0f0-af1110220221 bp-9abe3f2f-995e-4532-b4f2-c0c8b0220221 bp-64fa6895-3af7-4092-be1b-5cf8b0220221 bp-0a82300a-07e1-4a82-8757-911080220221 bp-3abceff7-e49d-4f1c-8dbc-bdf840220221 bp-d116cc7a-9ab4-487f-a9d4-10ca40220221 bp-07594ef9-d0b8-4fc3-a187-496330220221 bp-d832680f-0e5d-4c74-b887-feb340220221 bp-7908cbaf-8af8-4e9b-9abe-8b4de0220221 bp-c4e3710b-2486-47bb-8260-f162d0220221 bp-1eb5ddfc-e033-4d50-8e5a-bfe0f0220221 bp-0a68d255-f812-4274-97a3-406020220221 bp-871bb105-e9bc-4ec8-b3c5-853580220221 bp-152ce90c-a1db-44ea-abd2-b97a80220221 bp-41c12b6d-b537-476a-a7b6-fb36c0220221 bp-463689e1-1efa-4c0a-9362-5f9760220221

Asked by adam115 2 iminyaka edlule

Last reply by adam115 1 unyaka odlule

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After restarting on 97.0.1, pages and plugins not loading

Rebooted my PC. When it restarted, Firefox had reset all of the settings and disconnected from Sync (though my account was still signed in). Bookmarks, history, etc were… (funda kabanzi)

Rebooted my PC.

When it restarted, Firefox had reset all of the settings and disconnected from Sync (though my account was still signed in). Bookmarks, history, etc were retained. This can happen with updates, and I understand.

No websites outside of Mozilla.org domains are loading. My VPN is not enabled, and other browsers load perfectly fine. I'm not using a proxy.

Plugins seem to not be functioning. On the toolbar, only a couple show up. The rest are blank icons, and can not be interacted with (either nothing happens, or a shadow of an empty menu appears).

Going to fully reinstall, because... why not, at this point, but this is not a good issue.

Asked by Brian Garcia 2 iminyaka edlule

Last reply by Brian Garcia 1 unyaka odlule

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Disable Firefox Print Dialog Box.

In earlier versions your print dialog box could be disabled with "print.tab_modal.enabled + true. In my Firefox version 97.0.1, that is not effective. PLEASE go back to… (funda kabanzi)

In earlier versions your print dialog box could be disabled with "print.tab_modal.enabled + true. In my Firefox version 97.0.1, that is not effective. PLEASE go back to allowing users to disable the Firefox print dialog box. It is clumsy, retains print settings that have to be changed each time a different document has to be printed, and creates a number of steps and wasted time for people who must routinely print from Firefox.

Why would Firefox go the way of other software companies and have no one to contact about this other than community (no offense to the "community") and disable the option to remove the Firefox print dialog box? None of this is the user friendly Firefox I have come to know!

Suzy

Asked by suzyc7138 2 iminyaka edlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

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Accented latin letters incorrectly displaying as cyrillic letters

Hi, Firefox is displaying letters with accents (e.g. letters from Spanish words) incorrectly as Cyrillic letters. This makes a lot of webpages difficult to read. This doe… (funda kabanzi)

Hi, Firefox is displaying letters with accents (e.g. letters from Spanish words) incorrectly as Cyrillic letters. This makes a lot of webpages difficult to read. This does not seem to be happening all the time. Neither does it seem to happen in other apps other than Firefox. I have my preferred languages for displaying webpages in Firefox set as En-GB, en, es-es, in that order. Ditto for my wider system settings. In terms of my wider system keyboards I do have Russian installed, in order of preference this is gb > us > es > ru. I'm wondering if there is anything I can do to ensure Spanish and other Latin letters display correctly?

Asked by crabapplepie 2 iminyaka edlule

Last reply by cor-el 1 unyaka odlule

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High CPU Usage Firefox task opens on it's own

I've recently started having an issue with FireFox, every once in a while, a task for FireFox would open on it's own in the background, and it would be using 40% to some … (funda kabanzi)

I've recently started having an issue with FireFox, every once in a while, a task for FireFox would open on it's own in the background, and it would be using 40% to some times 70% of my CPU (Ryzen 5 2600), the task would open even if firefox was fully closed and I hadn't opened it in a while, all of the sudden I just see a task even tho FireFox is closed, I've tried ending the task many times, it just reopens around 20 mins or so later on it's own, what is this task and why is it using so much of my CPU? I've listed a screenshot below of the task in the "details" tab of task manager, can anyone help me?

Asked by astolfotsu 1 unyaka odlule

Last reply by astolfotsu 1 unyaka odlule

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Letter y missing, number 9 replaced with '-', x replaced with ". on multiple websites

Letter y is missing, x is replaced by " and the number 9 is replaced by -. This happens on numerous sites. One screen grab is from Wikipedia. This has been going on for a… (funda kabanzi)

Letter y is missing, x is replaced by " and the number 9 is replaced by -. This happens on numerous sites. One screen grab is from Wikipedia. This has been going on for at least a year, and makes some websites very hard to read. You already have a page with this problem however it is archived and cannot be added to. The 'solution' on that page involves opening the page inspector and looking at Fonts and then... What??? Is the implication that I temporarily edit the page so it displays correctly? Guess what I'm not a Web Developer - that's your job. This issue ONLY affects Firefox. Safari, Chrome and Brave are all fine, there's clearly a difference in the way fonts are handled between the browsers. Can you tell me if there is a permanent fix for this I have to do, and in the longer term look at the font handling so Firefox works as well as Safari & Chrome. I prefer Firefox to the latter 2 so I'd like to continue using it.

Asked by stevemantz 2 iminyaka edlule

Last reply by stevemantz 1 unyaka odlule

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Cannot access bank account

For well over a year, after one of the updates, I cannot access my bank account; however, Google Chrome give easy access. I'm using Firefox 97.0.1. Bottom line: after ove… (funda kabanzi)

For well over a year, after one of the updates, I cannot access my bank account; however, Google Chrome give easy access. I'm using Firefox 97.0.1. Bottom line: after over 10 years of using Firefox to do my banking, I now have to go to another browser to do it. Is there some kind of solution? Why does Google Chrome work and Firefox does not work?

Asked by mzip1213 2 iminyaka edlule

Last reply by MGMofTulsa 1 unyaka odlule

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This video file cannot be played.(Error Code: 102630)

I am running Firefox Browser 97.01 (64bit) Mozilla Firefox Snap for Ubuntu canonical 002-1.0 on Raspberry Pi Debian GNU/Linux 11 (bullseye) version ID 11. I am trying to… (funda kabanzi)

I am running Firefox Browser 97.01 (64bit) Mozilla Firefox Snap for Ubuntu canonical 002-1.0 on Raspberry Pi Debian GNU/Linux 11 (bullseye) version ID 11.

I am trying to stream various TV services like CTV.ca, CBC.ca, etc. I am getting the following error message: This video file cannot be played.(Error Code: 102630)

I have tried the solutions recommended in the forum with no luck.

What am I missing?

Regards.

Asked by Peter Slinn 1 unyaka odlule

Last reply by jonzn4SUSE 1 unyaka odlule

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Linkedin embed code for blog post does not visualize correctly in firefox

We are trying to embed a linkedin blog post on our website which is hosted on the learnworlds platform. For all other browsers the post visualises correctly but for firef… (funda kabanzi)

We are trying to embed a linkedin blog post on our website which is hosted on the learnworlds platform. For all other browsers the post visualises correctly but for firefox on mac and windows the images are missing, if we use a private browsing window nothing shows up at all. We have contacted support at Learnworlds and they have told us the following:

"Our development team have advised that this is a general issue with LinkedIn embed-Firefox. I'm afraid that this is not something we can fix. Maybe you could contact Firefox on this issue.

I have tried to upload an image to show the problem but the "add images" below doesn't seem to be working.

Thanks!

Asked by alexandratribute 1 unyaka odlule

Last reply by alexandratribute 1 unyaka odlule

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Body of gmail emails doesn't display

In gmail emails, I can see the subject line but not the body. It works fine in my IOS gmail app and in Safari on my macbook, just not in Firefox. Clearing the cache in Fi… (funda kabanzi)

In gmail emails, I can see the subject line but not the body. It works fine in my IOS gmail app and in Safari on my macbook, just not in Firefox. Clearing the cache in Firefox didn't solve the problem.

Asked by Lane Kenworthy 2 iminyaka edlule

Answered by jonzn4SUSE 2 iminyaka edlule

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Unable to logon to bank website

Since the Presidents' Day weekend I have been unable to logon to the Fifth Third Bank website from my computer. Several calls to the bank's customer service confirm that … (funda kabanzi)

Since the Presidents' Day weekend I have been unable to logon to the Fifth Third Bank website from my computer. Several calls to the bank's customer service confirm that many patrons are having the same problem. Today's call elicited that their tech support is still having problems with Firefox, Safari, and other browsers. The website is https://www.53.com and the customer service telephone number is 1-(800) 972-3030. Can the tech people at Firefox/Mozilla find a solution to this problem? Please help. Many customers are in the same boat.

Asked by Radar_Iridium 1 unyaka odlule

Last reply by Radar_Iridium 1 unyaka odlule