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Mozilla fails to load

After a new update two days ago, Mozilla will not load. I get the error message: "ERROR: platform Version 133.0.3 is not compatible with miniVersion>=133.0 maxVers… (funda kabanzi)

After a new update two days ago, Mozilla will not load. I get the error message: "ERROR: platform Version 133.0.3 is not compatible with miniVersion>=133.0 maxVersion<=133.0 Maybe try to install Firefox". When I klick the Mozilla icon nothing loads. I can't load any icon for a website. Prior to the update everything worked. I need Firefox working.

Asked by rjp13 2 izinyanga ezidlule

  • Kusonjululiwe

updates disabled by your system administrator

So I need to update my Firefox Browser to 128 BUT somehow "Updates disabled by your system administrator." and as I am the only user I have never set up an administrator.… (funda kabanzi)

So I need to update my Firefox Browser to 128 BUT somehow "Updates disabled by your system administrator." and as I am the only user I have never set up an administrator.

So I have had a look and I don't understand most of what I am reading.

So about:policies.... DisableAppUpdate true So how do I change that? I have looked at Reg Editor but have no idea what I am looking at.

It took me a long time to update to Firefox 121 because I did not like some of the changes Mozilla did to it like spacing between Bookmarks in the dropdown so to update again is a big thing for me. Attached as much as I think is relevant. Any help will be much appreciated.

Asked by phillstroud 2 izinyanga ezidlule

Answered by jonzn4SUSE 2 izinyanga ezidlule

Updating Firefox current version of software

I received a msg from Mozilla that my Firefox was out of date and to download current version. I downloaded the current version but it does not update. I went to the me… (funda kabanzi)

I received a msg from Mozilla that my Firefox was out of date and to download current version. I downloaded the current version but it does not update. I went to the menue and firefox help and it said automatic downloads disabled by system adminiestrator, I'm running linux mint. How do I get the download to update?

Asked by ron.zzz 2 izinyanga ezidlule

Last reply by ron.zzz 2 izinyanga ezidlule

update deleted exe file on desktop using Windows 7

I accepted an update to my computer and immediately Firefox could not load, the exe file is missing. Again I use windows 7 . May have lost all passwords and bookmarks. Pl… (funda kabanzi)

I accepted an update to my computer and immediately Firefox could not load, the exe file is missing. Again I use windows 7 . May have lost all passwords and bookmarks. Please advise.

Asked by Litl Dragon 5 ezinsukwini ezidlule

Last reply by James 5 ezinsukwini ezidlule

Where can I download version 115 for mac

I have OLD imacs. The one I'm on now says 2017 and according to some homework, the latest version of Firefox I can run on IOS 10.13.6 is version 115. WHERE do I FIND … (funda kabanzi)

I have OLD imacs. The one I'm on now says 2017 and according to some homework, the latest version of Firefox I can run on IOS 10.13.6 is version 115.

WHERE do I FIND that?

I went to mozillas page and there was only one place to update firefox. I went ahead and tried, then got a pop up saying to restart.... did. Then got some helper thing suppose to download, put in my computers password, and NOTHING seems to happen. Nothing at all. Downloads like this usually involve a spinning wheel, or bar showing progress, SOMETHING. I didn't get anything.

Restarted firefox, and every time I go to about firefox to see if it updated, the same pop up shows up. (Will attach a screenshot of it.)

If I look under applications/firefox, it has NOT updated at all.

I'm guessing it's updating to the latest greatest version which MY computer cannot run. SO where do I find VERSION 115?

Asked by Jenny 1 inyanga edlule

Last reply by Jenny 1 inyanga edlule

Can't update to current Firefox

Hi Mozilla friends, I'm running OSX 10.9.5 and I just can't afford to buy another computer right now, all the more that my iMac works beautifully. I tried and cannot in… (funda kabanzi)

Hi Mozilla friends,

I'm running OSX 10.9.5 and I just can't afford to buy another computer right now, all the more that my iMac works beautifully. I tried and cannot install the current Firefox. What am I to do? Many thanks, - Greg

Asked by Gerard Ungerman 1 inyanga edlule

Last reply by Gerard Ungerman 1 inyanga edlule

Firefox update (133->135) fails on Ubuntu 24.04 (snap refresh)

Update fails, apparently in post-refresh hook with the symlinks in /var/snap/firefox/common/snap-hunspell/ pointing to non-existent files in a non-existent directory (e.g… (funda kabanzi)

Update fails, apparently in post-refresh hook with the symlinks in /var/snap/firefox/common/snap-hunspell/ pointing to non-existent files in a non-existent directory (e.g. to /snap/firefox/5701/usr/share/hunspell/en_US.aff where /snap/firefox/5701/ does not exist).

A thunderbird update (128.6.0esr->128.6.1esr) fails very similarly.

I used snap to update manually in order to see error messages:

donald@dhl-pd70sneg24:~$ snap refresh --list Name Version Rev Size Publisher Notes firefox 135.0-2 5701 270MB mozilla✓ - thunderbird 128.6.1esr-3 634 221MB canonical✓ - user@machine:~$ sudo snap refresh error: cannot perform the following tasks: - Run post-refresh hook of "firefox" snap if present (run hook "post-refresh":


rm: missing operand Try 'rm --help' for more information. ln: failed to create symbolic link '/var/snap/firefox/common/snap-hunspell/et_EE.dic' -> : No such file or directory ln: failed to create symbolic link '/var/snap/firefox/common/snap-hunspell/et_EE.aff' -> : No such file or directory


)

Starting and ending state of /snap/firefox/: user@machine:~$ ls -tl /snap/firefox total 0 lrwxrwxrwx 1 root root 4 Feb 6 08:24 current -> 5437 drwxr-xr-x 7 root root 201 Dec 10 10:01 5437 drwxr-xr-x 7 root root 201 Nov 25 19:59 5361

Asked by dhlocker 5 ezinsukwini ezidlule

Last reply by dhlocker 5 ezinsukwini ezidlule

133.0.3 update not working. error window says platform version 133.0.3 is not compatible

Hi there, Im on a windows 10(ish) and yesterday got this problem after the auto update to firefox 133.0.3 - Update is not working. error window says platform version 133.… (funda kabanzi)

Hi there, Im on a windows 10(ish) and yesterday got this problem after the auto update to firefox 133.0.3 - Update is not working. error window says platform version 133.0.3 is not compatible with minVersion >= 133.0... how can I fix this?

I've seen that there was a similar issue back in October with a previous version. Tried to follow instructions and reinstaled firefox from mozilla. But the problem is still there. Restarted after reinstalling and still getting the same error message. ((( Please help )))

Asked by C 2 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 1 inyanga edlule

Not able to update Firefox on my iMac

I have received the 14 Jan Mozilla Update warning a few times now, and I have tried to update Firefox, but it seems my computer sytem is now too old - iMac 0X El Capitan … (funda kabanzi)

I have received the 14 Jan Mozilla Update warning a few times now, and I have tried to update Firefox, but it seems my computer sytem is now too old - iMac 0X El Capitan 10.11.6. PLEASE NOTE, I have an iMac from early 2009 and I am now unable to update my system to any other Mac version.

I lost all my saved pages and bookmarks recently when I tried to update Firefox using the instructions online. Unfortunately it was only after updating removed old Firefox that I was then informed that I would not be able to use the new version with my computer. I was able to resurrect my old Firefox from a backup, and would like to continue to use it as I am very happy with Firefox as a browser.

Are there any work-arounds that would allow me to use Firefox on my iMac - it is working perfectly and has just been cleaned and I've had a new hard drive installed - it seems incredibly wasteful to have to buy a new computer! Yours hopefully!

Asked by lisfaureb 1 inyanga edlule

Last reply by lisfaureb 1 inyanga edlule

Installer does not allow updating Firfox installation on D: drive. Automatically installs new instance on C: drive.

My version of Firefox is 108.0.1 -- I am running Windows 10 on a machine that Windows says is not capable of running Windows 11 My installation of Firefox resides on my … (funda kabanzi)

My version of Firefox is 108.0.1 -- I am running Windows 10 on a machine that Windows says is not capable of running Windows 11

My installation of Firefox resides on my D: drive. It uses quite a bit of space for cache and other things on my C: drive but it starts and runs on my D: drive.Now I am forced to update, but I can't get the installer to recognize an installation on the D: drive and update it. Instead it makes a new installation on my C: drive and I lose my appearance customizations, history and bookmarks.

I have never believed and cannot accept that an application absolutely MUST reside on the C: drive. It's lazy programming (something I used to do for a living). I can't believe Mozilla programmers wrote an installer that insists that Firefox must live there, so what am I missing? How do I tell the installer to find and update my existing application?

Thanks for your help. I feel as if I am missing something that ought to be obvious.

Asked by fmoody_ar 2 izinyanga ezidlule

Last reply by James 2 izinyanga ezidlule

Updated now have MinVerison 134.01 error

Last night the 15th January 2025, the firefox decided to update, buy it self closing the browser, however when it restarted it now comes up an Error, something along the … (funda kabanzi)

Last night the 15th January 2025, the firefox decided to update, buy it self closing the browser, however when it restarted it now comes up an Error, something along the lines of 134.0.1 and 134.0 MinVersion, if you have seen this you will know what I mean, it suggested to reinstall firefox, with that I did and I tried to porting all the setting and data and every thing, however it didnot import.

Where can I find the previous version that generated the error to start the import again... as there are links that I simply can not get any more


Cheers

Asked by mcdougall.grant84 4 emasontweni adlule

Last reply by cor-el 4 emasontweni adlule

Firefox wont update, gives error when trying to

Hello, I'm having some problems with updating firefox. It started a few months ago that I got a Pop-up every time I started Firefox about needing to update it. But when I… (funda kabanzi)

Hello, I'm having some problems with updating firefox. It started a few months ago that I got a Pop-up every time I started Firefox about needing to update it. But when I click on the prompt to update it, it leads me to this website: https://www.mozilla.org/de/firefox/new/?reason=manual-update , and after clicking on the download button I get to this site for about a second: https://www.mozilla.org/de/firefox/download/thanks/ after which it loads this site: https://download.mozilla.org/?product=firefox-stub&os=win&lang=de which my browser can't connect to (aka just gives me the standard error message as if you entered an invalid URL). Today I got this website pop-up when starting Firefox: https://www.mozilla.org/de/firefox/welcome/21/ which leads to the same outcome as above. After that I tried to update Firefox by going to the menu -> help -> about Firefox, which searches for updates but then tells me that I have the newest version installed already??? Even when I try to manually install a new version through this site: https://www.mozilla.org/de/firefox/all/ I still get the same result. Please somebody help me out here!

Asked by Blu 1 inyanga edlule

Last reply by Blu 4 emasontweni adlule

Firefox lässt sich nicht mehr aufrufen

Hallo zusammen, ich kann meinen Firefox nicht mehr aufrufen, weil er wohl nicht kompatibel mit 133 ist. Es wird empfohlen zu deinstallieren und neu zu installieren. Aber… (funda kabanzi)

Hallo zusammen,

ich kann meinen Firefox nicht mehr aufrufen, weil er wohl nicht kompatibel mit 133 ist. Es wird empfohlen zu deinstallieren und neu zu installieren. Aber dann sind meine Favoriten, Lesezeichen und Passwörter weg. Ich kann sie nicht sichern, weil ich keinen Zugriff auf die alte Version habe. Wie löse ich das Problem?

Viele Grüße Annette

Hello everyone,

I can no longer access my Firefox because it is probably not compatible with 133 (see screenshot). It is recommended to uninstall and reinstall. But then my favorites, bookmarks and passwords are gone. I can't save them because I don't have access to the old version. How do I solve the problem?

Best regards Annette

Asked by Anna Ree 1 inyanga edlule

Last reply by jscher2000 - Support Volunteer 1 inyanga edlule

Restart to Keep Using Firefox

Every once in a while, Firefox stops allowing me to navigate to any new websites, instead giving only a page that says: "Restart to Keep Using Firefox An update to Fir… (funda kabanzi)

Every once in a while, Firefox stops allowing me to navigate to any new websites, instead giving only a page that says:

"Restart to Keep Using Firefox

An update to Firefox started in the background. You’ll need to restart to finish the update.

Your windows and tabs will be quickly restored, but private ones will not."

I have automatic updates disabled in Firefox settings, and I have gone into about:config and set app.update.auto.migrated to false, and yet this issue persists. It seems like Firefox is ignoring my preferences. I don't wish to restart Firefox while I'm in the middle of a bunch of work. How can I get past this message and continue using Firefox without restarting? Do I need to delete update files or something?

This random surprise block to my work is ridiculous. We need the flexibility to update/restart Firefox only whenever we're ready to.

Asked by vectorraptor 2 emasontweni adlule

Last reply by jscher2000 - Support Volunteer 2 emasontweni adlule