I-Firefox Community Forum

I have a profil i didn't use since 22 days because computer issues

I need to retrieve ALL my tabs from this device For some issues i could'nt to it all before.

Now, i can see in my firefox profil pge, the profil exist. But if i go to my firefox installed in my new computer, i don't see THIS firefox device with ALL my VERY IMPORTANT tabs.

Is there any way to retrieve them ?

firefox from linux mint 22.3

thx

I had to re-installed from 0 my windows. I was sure my Firefox account had all my passwords and logins because I had problems in the past regarding this. Installed Firefox into my new fresh windows. Hit the Sync bottom. Lastly, remove the old Firefox account login from old windows (for safety).

Now I checked password, 0 passwords saved.....

I am trying to re-sync but nothing happens...

I have profiles on desktop , i had enabled sync in all profiles when the feature was first introduced. the account icon always showed that it is syncing , but in the sync tab , no visited tab list appears of any profile in both the desktop .,, i installed firefox on the android today to check synchronization but its tabs never show in desktop profile and the android tells last synchronization never....neither the desktop tabs appear in android history

Hello, I am transferring to a new device but my device is not syncing and just loading even when I tried to close and open Firefox. I've tried to also log this in via support but to no avail. Appreciate any help on this. Thank you!

My bookmarks on my laptop has lost 90% of my bookmarks. I try to sync with my PC but nothing happens and the laptop remains the same. I've tried closing the browser and logout and login again but nothing changes. I've turn of the laptop and turning on still nothing. How can I be log in and see a different layout, it doesn't make any sense. The only thing I have change on this laptop is down loaded a new version of CClean. Which I have already done the day before on my PC. I've attached a copy of both screens 743 is from my PC and the other 534 is from my laptop.

so i was using my pc (and firefox) normally, when i then turned off the machine as usual.

when i turned my pc on again and opened firefox, everything was gone, i wasn't signed in and all my bookmarks and several home url's were not there, you don't need me to tell you that's not normal.

of course, i followed the most logical course of actions, i signed into my firefox account (from which i am sending this ticket), and expected all my data to magically sync, which it didn't, so i then tried to sync in manually, looking for any backup file on my pc (i couldn't find any, though i can't say i know what one looks like so...)

hopefully this can be fixed because i had auto-sync on and it would be a bummer to lose everything and slowly rebuild my browser ui from the ground up

thanks in advance, GR

I have changed operating systems from windows to linux mint. I made sure to sync my profile before uninstalling, but now the profile looks to be empty. there are no saved passwords or bookmarks. This worked when I changed between different windows devices last year, but this time it seems stuck. I will check on a windows device when able, but in the meantime, are there any other ways to troubleshoot this?

I uninstalled Firefox on my computer and reinstalled it, but when I logged in, the account couldn’t sync, it was as if the sync couldn’t retrieve any data from the server. Nothing happened at all.

On my Android phone, the data is still there, but when I tap “Synchronize now,” nothing happens either. I’ve tried signing out and signing back in multiple times, but still nothing works.

I also tried switching to a different computer and a different internet connection, but it still didn’t work.

What should I do now?

Hi,

I recently noticed an unknown Outlook/Microsoft account (oliveconscious13@outlook.com) saved in my Firefox logins. The email and password appear to be randomly generated, and the account’s preferred language is set to Russian. I have never seen or used this account before.

Here are the key details:

My Firefox account was created on June 8, 2025.

The unknown Microsoft account was created on July 8, 2025.

I only have two devices connected to my Firefox account: my Mac (where the account first appeared) and my Windows PC.

The account is also showing up in Chrome’s saved passwords, which I never intentionally synced with Firefox.

This is a brand-new Mac purchased directly from Apple, so I know it wasn’t a used device.

I’m trying to figure out:

How this account was added to my saved logins.

Whether this was synced from another device.

If there’s any security concern or if my account may be compromised.

Could you check my sync history or logs to see which device added this login, and advise on how to make sure my saved logins are secure?

My passwords are saved to my android phone, and home PC but I am trying to get them into my work PC and they will not show up. I had a master password turned on briefly but it was not functioning how I wanted it (enter the master password before it would put any of the other passwords in instead of once on start up). Now I turned the master password off, sync is turned on for both the android browser and the work pc, the phone has the passwords but the pc does not.

Thank you for your help.

Hello, After performing a clean install of the OS, I logged in to my firefox account. But it is not syncing the passwords. I tried installing firefox to my phone, also not syninc. I think btw, it is syncing but my passwords are not there. Here is the log: https://pastebin.com/DH0wuERM Any help appreciated, because there were more than 200 passwords there. Thank you

i recently had to get a new computer and had set up sync for everything however when i logged in to my new device none of my synced data was saved is there any way to get this data back i have passwords that i need that firefox forced me to use a secure generated and saved ones that i dont know

I wanted to synch my current settings in my browser to import them on my new laptop. When I tried to login to my account, I the message from the attached screenshot appeared. So I created a new profile, got my stuff back to what it should be and then deleted the "new" profile. But now every time I try to get into the correct profile and login into my account, I still get the message from the screenshot. I never ever synched with another profile before and never had an issue in the past. Right now I am rather pissed off, because I lost atleast some of my bookmarks during this whole ordeal.

Hi,

I changed my password in my Mozilla account and now I can no longer sync my firefox for android.

I scan the QR code and on my android screen proceeded normal and asking me to confirm but in my desktop I get an error.

"General application error Something went wrong. Try again later."

I also tried in safe mode with no luck.

What to do now?

Hello,

I synced my data today in mozilla and after that i reinstalled windows on my PC. now i installed fresh mozilla and logged in into my account but my data is not synced... i lost a lot of open tabs,bookmarks etc... what can i do? is synced version still somewhere or what? i did everything as i supposed to do but i cant see my previous open tabs and bookmarks..

I just created an account to sync my passwords and bookmarks from an old Macbook to a new one. I can see both devices on the Mozilla account but the Sync does not work. Nothing appears in my bookmarks.

thank you for your help.

Hello, my old laptop broke. I bought a new one, installed Firefox, and signed into my Firefox account. My add-ons synced, but my passwords and bookmarks are gone. I can't access the old laptop now. Is there a way to fix this without a backup file? Or are add-ons the most I can get? Both devices have been added to the devices in the Firefox account.

Hi! I recently lost my old laptop and I'm trying to setup my new laptop without a backup. I was logged into my mozilla account on my old browser before I lost it, but I'm not seeing any of my old tabs, bookmarks, and extensions from my old browser syncing to my new browser. Is there anything I can do to retrieve this data without having access to my old laptop? Thank to anyone who can help!

I have 3 devices connected to Mozilla account, 2 smartphones and 1 PC and NONE of them are syncing properly, bookmarks sync perfectly and everything else fails miserably. Some part of history does sync but nowhere near the full history. Syncing of open tabs is *completely* broken.