I-Firefox Community Forum

You can help me to skip all this nonsense and help me to once again log in through the fancy toolbar on my Firefox page. It used to work just fine until all the recent "improvements". How can I talk to the substack people directly? They are very remote and I am separated from them by AI which is not helpful at all. Also, all these "extras" are a nuisance. At the moment, I am listening to the organ in Notre Dame which is annoying and distracting. All these new pop-ups are a pain in the neck. Olease don't connect me with more AI.

Hello, Login into my firefox account works on Android but, with the same username and password, fails on Windows 11 with the error message " Something went wrong..." I would appreciate getting your help to fix this issue. Thank you and regards.

I am using Firefox and Mendeley Reference Manager on a Macbook Air. For days I have been unable to use Mendeley Web Importer. I have it installed in Firefox I have used the latest software for Mendeley Web Importer 3.0 (I was made to believe that it is the latest version), I have refreshed Firefox and I have even deleted Firefox and reinstalled on my computer, I have tried customizing Firefox. The symbol for Mendeley Web Importer does not show up ind the collection of similar Add-ons (I hope that this is the correct term).

I would safe me quite a bit of time, if I could use the web importer. Can you help?

My Firefox account password is correct, but I cannot log in. The site says I need to complete the "Get Support" process before my account becomes active again. I don't understand what I need to do next or where to write the required information.

Please guide me step-by-step so I can reactivate my account. I am using a mobile device.

Thank you for your help.

I have tried clearing my cookies and browser data and even tried on a private window but it still doesn't work. I am assuming this is a account error.

Could you help me resolve this issue

Kind regards

I have a Mozilla account. On one laptop, I am logged in automatically when I open Firefox, and can access bookmarks and saved logins. The same is true on my Android phone. But I have a second laptop on which Firefox will not recognize my login credentials. I can log in to Mozilla Support, Monitor, etc., but not the browser itself. When I open Firefox, the login dialog pops up, but when I enter the password, it isn't recognized.

A leak was detected on my account then Mozilla locked it. Every passwords were changed as I still got an "Email just returned" error upon trying to sign in, and now I end up with an "Unexpected error".

And to make sure that this has nothing to do with the plugins I have on my pc installation, I tried signing in on mobile phone as well. Same issue.

Sez Firefox private networking is no longer available. I never used that and don't now. I have Mozilla VPN. I can see my profile, why does this saved site https://accounts.firefox.com/oauth/?client_id=e6eb0d1e856335fc&redirect_uri=https%3A%2F%2Ffpn.firefox.com%2Foauth%2Fsuccess&response_type=code&state=pkce2-73df1a7810d7e59bcc90cdf7dce94dbe81186b2af33facd6a9a49f5ee733ac54b38542da4a6ae482&scope=profile%2Bhttps%3A%2F%2Fidentity.mozilla.com%2Faccount%2Fsubscriptions%2Fiap%2Bhttps%3A%2F%2Fidentity.mozilla.com%2Faccount%2Fsubscriptions&access_type=offline&action=email&referrer=https%3A%2F%2Fwww.mozilla.org%2F&device_id=3751a95733644170af51ae7fe87afce9&flow_begin_time=1670109611613&flow_id=4f67ccaa7d57818e15d7ae6f5560db4e9fffb5b1751ecb0626e834bb2208ecea&user_agent=MozillaVPN%2F2.11.1%2B(sys%3Awindows%2B11) take me to the wrong place.

Please advise. I use Mozilla VPN quite often, mostly from Android phone (Google Pixel 9 Pro XL)