Kukhonjiswa imibuzo ethegiwe:

Is the notification of a data breach genuine?

I have a notification from 'Mozilla Monitor' (breach-alerts@mozilla.com) that "Mozilla Monitor found your email in a data breach'. It then says 'Compromised data: Device… (funda kabanzi)

I have a notification from 'Mozilla Monitor' (breach-alerts@mozilla.com) that "Mozilla Monitor found your email in a data breach'. It then says 'Compromised data: Device information, Email addresses, IP addresses, NAmes, Passwords, Phone numbers, and Purchases'.

Is this genuine or some kind of scam?

Okugcinwe kunqolobane 1 211

Cannot access Ralph's coupons

I cannot access grocery coupons from Ralphs Market. When I try, I receive the message: Secure Connection Failed An error occurred during a connection to www.ralphs.com.… (funda kabanzi)

I cannot access grocery coupons from Ralphs Market. When I try, I receive the message: Secure Connection Failed

An error occurred during a connection to www.ralphs.com. The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem.

Kusonjululiwe Ikhiyiwe Okugcinwe kunqolobane 3 211

Web Privacy Security Crawl Using Selenium Blocking Enhanced Tracking Protection

Hi, I am working on a web crawler that scrapes set of websites analyzing certain privacy strings that are present before and after Global Privacy Signals are sent. We mak… (funda kabanzi)

Hi,

I am working on a web crawler that scrapes set of websites analyzing certain privacy strings that are present before and after Global Privacy Signals are sent. We make use of Selenium Web Driver to perform the crawl. Part of the data we collect is the urlClassification of third party sites that are tracking users on the site, via Firefox's Enhanced Tracking Protection. However when performing the crawl, Enhanced Tracking Protection data is no longer available while Selenium has automatic control over Firefox, even though there is indeed third party sites (fingerprinters, cross-site tracking cookies) active on these sites when they are manually visited not using our crawler. Does anyone have an idea why our software may be interfering with Firefox's Enhanced Tracking Protection? Thanks!

Okugcinwe kunqolobane 1 210

My Firefox account was (very likely) HACKED, do you care Mozilla?

I posted here the other day and no help came my way. I had all my emails accounts at Google, my xbox account, my facebook and my MS account hacked. What do they all have … (funda kabanzi)

I posted here the other day and no help came my way.

I had all my emails accounts at Google, my xbox account, my facebook and my MS account hacked.

What do they all have in common?

Their log in and password were saved in my Firefox.

The other gmail accounts I have that are not saved were NOT hacked.

Is it just a coincidence?

Can anyone at Mozilla care to respond?

Thank you

Okugcinwe kunqolobane 1 210

Terms of service question

I just learnt that the mozilla firefox terms of service have been either updated, or previously included, a clause of sorts that states that any content uploaded to mozzi… (funda kabanzi)

I just learnt that the mozilla firefox terms of service have been either updated, or previously included, a clause of sorts that states that any content uploaded to mozzilla is automatically given a royalty free worldwide license to mozilla itself. Does this apply to content such as add-ons only or does it apply to things uploaded to other websites(such as social media, forums, etc)

Okugcinwe kunqolobane 5 209

about Private browsing data deletion

Hi when i download something from my mozilla private browser and close the browser, the downloaded data automatically disappear from download folder. is it a common fea… (funda kabanzi)

Hi

when i download something from my mozilla private browser and close the browser, the downloaded data automatically disappear from download folder. is it a common feature.

Okugcinwe kunqolobane 1 206

Firefox Review Checker

How do I delete, remove, or otherwise disable that garbage "review checker" from the latest firefox update. It's useless, un-needed thing that I don't trust. option to OP… (funda kabanzi)

How do I delete, remove, or otherwise disable that garbage "review checker" from the latest firefox update. It's useless, un-needed thing that I don't trust.

option to OPT out REMOVE/DELETE or completely DISABLE!

Okugcinwe kunqolobane 3 205

Why is firefox no longer committing to not selling user's data?

Hi, I saw that firefox deleted all of its language about not selling user data and that has me concerned. I chose to use firefox in a large part because I did not want m… (funda kabanzi)

Hi,

I saw that firefox deleted all of its language about not selling user data and that has me concerned. I chose to use firefox in a large part because I did not want my data to be sold and this change has me preparing to change browsers this week. Can you please offer a thorough explanation about why firefox is going back on a policy that it once claimed it "never have and never will"? How is my data being used, sold, and profited off of by firefox with this change? Is there a way for me to opt out of my data being sold?

Okugcinwe kunqolobane 1 205

Autofilled forms not recognized - recent occurrence

I am autofilling an ELSA payment portal. Firefox autofills the payment information correctly. But the program will not recognize the autofilled information and doesn't le… (funda kabanzi)

I am autofilling an ELSA payment portal. Firefox autofills the payment information correctly. But the program will not recognize the autofilled information and doesn't let me process the payment. I then overwrite all my information and then it allows me to proceed with the payment. I have used the same procedure for years but as of this last week, the autofilled information is not recognized as I click the "Continue" button after the autofilled info is complete, and it won't work. The ELSA source (State of Wisconsin) person said it's a browser problem on my end. No. The online form autofills just fine. Can anyone help? Thanks. Jeff

Okugcinwe kunqolobane 3 204

access to our online banking is blocked

when trying to access our online banking with servus credit union it blocks access yet we can access it using firefox on our laptop or our phones this has been going on f… (funda kabanzi)

when trying to access our online banking with servus credit union it blocks access yet we can access it using firefox on our laptop or our phones this has been going on for about a month now and I would like to get it straightened out .

Okugcinwe kunqolobane 1 203

cannot print maps from AAA triptik planner

Cannot print maps from AAA triptik planner. Secure Connection Failed An error occurred during a connection to ttp-map-print.aaa.com. The page you are trying to view … (funda kabanzi)

Cannot print maps from AAA triptik planner.

Secure Connection Failed

An error occurred during a connection to ttp-map-print.aaa.com.

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.
Okugcinwe kunqolobane 4 203

locational services

My bank changed their system and I cannot download my statements. I get a message "No pdf content found." The bank says it is because of Firefox: "If you want to view t… (funda kabanzi)

My bank changed their system and I cannot download my statements. I get a message "No pdf content found." The bank says it is because of Firefox:

"If you want to view them with Firefox with this update you would need to go into your preferences and allow locational services with our website. Firefox is automatically designed to block third party cookies and unless you go in and allow them for our website it will not work with this browsers. Google Chrome and Microsoft edge allows for them which is why for our site they are recommend. We did update our website for security reasons which does mean any time there is an update someone using Firefox would have to go in each time to allow locational services for our site each time. That is a design with Firefox that choose to have in place. "

This is from www.firstinternetbank.com

How can I fix this? I could not find how to change "locational services"

Okugcinwe kunqolobane 2 203

Disable Automatic Updates In Firefox Version 125.0

For System Administrative reasons, I want to disable automatic Firefox updates. Firefox can ask me if I want to install an update, but I get to choose whether or not to … (funda kabanzi)

For System Administrative reasons, I want to disable automatic Firefox updates. Firefox can ask me if I want to install an update, but I get to choose whether or not to update.

Okugcinwe kunqolobane 2 202

https-only exception not working?

using Firefox Developer Edition Version 130.0b5 (64-bit) https-only mode is enabled for all windows enabled, with a couple exceptions. one of those exceptions is www.bom.… (funda kabanzi)

using Firefox Developer Edition Version 130.0b5 (64-bit)

https-only mode is enabled for all windows enabled, with a couple exceptions. one of those exceptions is www.bom.gov.au , which does not support that mode. anytime someone tries to open a page from there in said mode, leads to a page that redirects to it's homepage, highlighting that it is unsupported, and changing from any specific url to the redirect url.

in the past it worked well to have this page listed under the exceptions for https-only, always loaded without a hitch. but now it's treating the page as not an exception. i've removed it from the exception list and tried loading, re-added and tried loading, but the result is always the same. can anyone please help?

Okugcinwe kunqolobane 1 202

Entries in datareporting/archived despite telemetry being disabled

I have telemetry (every checkbox under "Firefox Data Collection and Use") disabled, but noticed that the datareporting/archived directory contains telemetry files. Is thi… (funda kabanzi)

I have telemetry (every checkbox under "Firefox Data Collection and Use") disabled, but noticed that the datareporting/archived directory contains telemetry files. Is this expected, or does this indicate a bug that shows that telemetry is being sent?

The file paths have the format:

<profile dir>/datareporting/archived/2025-09/<unixtimestamp>.<uuid>.main.jsonlz4 <profile dir>/datareporting/archived/2025-09/<unixtimestamp>.<uuid>.events.jsonlz4

Okugcinwe kunqolobane 6 199

Firefox Doesn't Recognize My Webcam

I have a Logitech Streamcam that I have been having some problems with. I noticed that Firefox stopped working with my Webcam some time ago and I can't seem to figure out… (funda kabanzi)

I have a Logitech Streamcam that I have been having some problems with. I noticed that Firefox stopped working with my Webcam some time ago and I can't seem to figure out why.

My webcam works fine on Chrome and using the camera app on my desktop. I hooked the webcam up to my Macbook and was able to connect to it just fine, even using Firefox.

I tested my webcam using this website: https://webcamtests.com/check When I go there I get this error message: "Could not find a web camera, however there are other media devices (like speakers or microphones). Most likely, this means that your webcam is not working properly or your browser cannot access it."

When I try to have it forcibly start the camera it gives me this error message: "NotFoundError: The object can not be found here.; DOMException".

I tried clearing the cache, running Firefox in safe mode, clearing all privacy and security settings, and reinstalling Firefox but none of it help, I also tried clearing the cache and got the same result.

Windows security settings show Firefox last accessed my webcam on 2021-11-08 and there are no access requests from Firefox since then.

Any idea of whats going on or what troubleshooting I can do from here?

Okugcinwe kunqolobane 1 199

How to use Advanced Preferences (about:config) to select 'Manual proxy configuration' setting

I want to use the Advanced Preferences (about:config) to select 'Manual proxy configuration' setting. I have been able to set the HTTP Proxy and associated port but I am… (funda kabanzi)

I want to use the Advanced Preferences (about:config) to select 'Manual proxy configuration' setting. I have been able to set the HTTP Proxy and associated port but I am unable to find the setting in Advanced Preferences that will select Manual proxy configuration. Could someone please help. Thanks

Okugcinwe kunqolobane 3 199

Popups in Firefox

I have periodically popups with Firefox. I tried to block popups with the following procedure : click on "parametres" in the left of the window, click on "vie pri… (funda kabanzi)

I have periodically popups with Firefox.

I tried to block popups with the following procedure :
   click on "parametres"
   in the left of the window, click on  "vie privée et sécurité"
   look for "permissions" 
   ask for blocking  popups

After all this, I still have popups. What should I do ? Thanks in advance Francis Prusker

mail : [edited email from community support forum]

Open 1 198