I-Firefox Community Forum

WHAT CAN I DO IF THIS MESSAGE APPEAR WILL SYNCING MY ACCOUNT AND OPENING IT :Sorry. We’ve locked your account. The confirmation email we sent to ⁨enta3ommry@gmail.com⁩ was returned and we’ve locked your account to protect your ⁨Firefox⁩ data.

If this is a valid email address, and we can help unlock your account.

I am trying to get on an website but it will not let me it keeps saying to verify url or contact support i have updated both laptop and desk top and for some reason this one particular website will not let me have access is this an issue you that you can help me with.

Please don't put AI into firefox. I moved to this browser to get away from the google privacy violations. I don't want to have to move to a different browser again.

I've been using what I gather is an "older" profiles system via about:profiles.

Now if I:

1. go to about:profiles and open my second profile in another window, 2. close second window and about:profiles page, 3. open about:profiles again in first window,

I get "Another copy of Firefox has made changes to profiles. You must restart Firefox before making more changes."

This happens every single time, even though I've made zero changes to profiles, and is extremely annoying.

Can/should I migrate my profiles to the new profile manager? How to do this?

In the Security Measures overview, under Manage Passwords, I see the following: 3 passwords may have been exposed through data breaches.

All 3 websites with data breaches belong to Facebook.

I permanently deleted all Facebook accounts more than 3 years ago.

Without Facebook accounts, I can't and don't need to change my passwords, right?

Thanks and regards

Amazon pages don't load on Firefox 146.0.1 (64 bit). I'm using a Windows 11 Desktop PC. I cleared the cache but still have the problem. Please advise. I've used Firefox as my primary browser for decades but if this issue is not resolved, I may be forced to switch to a new primary browser. Anthony

I have uninstalled Adobe Acrobat from my Mac Mini running Sequoia OS. Acrobat is not listed in my Firefox extensions. Yet, when I open a PDF from a link in an email, it opens in Acrobat (clearly announced as such with its logo) in a Firefox tab. Also, I have my Firefox setting for PDF files set to "Open in Firefox".

Acrobat is a vicious plague on my life, and I want it gone. Please assist me in ridding it from my Firefox use.

Thank you, Tom

O, woe, I feel like Jacob Marley wailing in torment, ha! My correctly-set selection of "Always ask you where to save files" still does not function in 146.0 on Windows 10 after I have gone through every permutation of settings, updates, restarts, etc., I can think of. Why does it always every time only automatically download to the download "Save files to" location (which one MUST set with no option to not set a download location). I have even selected "Ask whether to open or save files" on the "What should Firefox do with other files?" section. I want to be asked each time where to download just like Firefox used to allow and still falsely promises. Am I doing something wrong, or is it a vast Left Wing conspiracy with which Firefox is colluding to oppress people who want choice over their lives like me? :-)

I just installed Mozilla VPN but when it's active my internet connection stops working. Pretty sure whatever protocol it's using is the problem with the WIFI signal, but I can't find how to change the protocol like every other VPN service allows. How do I change the VPN protocol? There is strangely no article already on this site for this common problem.

i asked a few days ago i am on Firefox have been for years and do not wan to have to change. I am trying to video call with my family from messenger and when i try it say it can not on Firefox. Why ? i d love to but why can t firefox do video calling from messenger is it Firefox or is it Facebook?you will force me to go to chrome or edge which i would rather not do please let me kno why this is thank you

I have had Firefox using autofill for credit card payments for years--just replace my iMac with a new Mac Mini, and the credit card info still pops up when I am making a payment, but it will not autofill.

Desktop Computer. Still on Windows 10.

Not sure of category. This began when I launched the computer today. I opened Firefox and got the message "The bookmarks and history system will not be functional because ....."

When I started to shut down the computer (first mentioned step here) I saw there's a Window update. I selected Update and Restart. That went okay, but still don't have my Firefox bookmarks.

So I clicked on Learn more. I found the Firefox > Profiles folder. There are two folders, one from today - qkuxm6ws.default-release - 15...... 0196 with 94 items, and 7ghfiw 15.default, from Jan 5, 2021, with 3 items. I assume I should use the one with today's date.

BUT .... from this point, the information on this website was full of information - NOT step-by-step information telling me what to do with which files in this folder.

Also, I have McAfee as well as Windows Defender. I opened Windows Defender Firewall. State is On. Notification state: Notify me when Windows Defender Firewall blocks a new app. I've gotten no such messages.

Under allowed apps and features:

 "Firefox ... private not checked; public checked.."  
 "Firefox (C:\Program Files\Mozilla Firefox" - private is checked, public not checked.  

Can't make changes.

Under Overview window: Not checked is "Inbound connections that do not match a rule are blocked."

• • • • In the "Monitoring\Firewall folder" - Firefox (with path) is listed twice. Both entries have Private, Allow, NO Override -
      • Differences - the first has UDP; the second has TCP. Nothing under "Group."

My last bookmarks backup was Jan 2025. 😕 😟

I don't know where else to look or what to do. Please help. Kami

Good day,

I'd like to start by thanking the Mozilla Firefox dev team for the newest iteration of the profiles feature. I think it's great.

One area where I think it could use improvement from usability perspective is a way to launch a specific profile via the right-click menu when using the taskbar icon. Currently, using the "Choose a profile when Firefox opens" only gives users the option to select the profile on the initial launch of Firefox. After that if the user opens a new window via the taskbar, the most recently opened profile is automatically chosen.

I managed to find a "hack" to add the requested capability. It seems adding an action to the "firefox.desktop" file in the "/usr/share/applications/" directory works the way I'd like it to.

Modifications to "firefox.desktop" Changed line 12 to: Actions=choose-profile;new-window;new-private-window;open-profile-manager; Added lines 529 - 534 (before Desktop Action new-window): [Desktop Action choose-profile] Exec=firefox --new-instance Name=Choose Profile Name[en_US]=Choose Profile Name[en_CA]=Choose Profile Name[en_GB]=Choose Profile

The end result is a new option available when right clicking the taskbar that opens the new profile selector. Screencaps of options before and after attached. I imagine that users will need to have the "Choose a profile when Firefox opens" enabled for this to work as expected, but would like someone from Mozilla to confirm this.

Would like to request that this option be built into Firefox going forward, so there's no need for users to "tweak" it to get this functionality.