Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo

How to convert bookmarks.html to workable text of folders, titles and urls?

Hello, any best practices for converting Firefox bookmarks once they're exported? The exported_bookmarks.html are an html file which are impossible to edit. Converting so… (funda kabanzi)

Hello, any best practices for converting Firefox bookmarks once they're exported? The exported_bookmarks.html are an html file which are impossible to edit. Converting so the data for folders, titles and urls can be edited is what's needed.

I tried Vi with some Regex code, however the cleaned file is not so clean.

Asked by kFirefoxForum 4 izinyanga ezidlule

Last reply by Paul 4 izinyanga ezidlule

When I open Firefox for the first time it will open three tabs with my homepage on all of them. How to change it so that only one window with no tabs open?

How can I change the settings on Firefox so that only one window opens when I initially open up Firefox? I current get a window with my home page and then two tabs with m… (funda kabanzi)

How can I change the settings on Firefox so that only one window opens when I initially open up Firefox? I current get a window with my home page and then two tabs with my home tab.

Asked by soloboxerboy 5 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 5 izinyanga ezidlule

  • Kusonjululiwe

Mozzila Determining Windows Version

I find it a bit concerning that when receiving an email from Firefox about a new sign-in, Win 10 is given instead of Win 11. They should be able to tell which version I a… (funda kabanzi)

I find it a bit concerning that when receiving an email from Firefox about a new sign-in, Win 10 is given instead of Win 11. They should be able to tell which version I am running. Maybe this is Relay for Windows versions LOL.

Has anybody else found this issue?

Asked by Oldneweng 4 izinyanga ezidlule

Answered by jscher2000 - Support Volunteer 4 izinyanga ezidlule

  • Kusonjululiwe

CAPTCHA Display Issue on my8k.me Specific to Firefox 142.0

Issue: A regression in Firefox version 142.0 (64-bit) breaks the display of the CAPTCHA widget on the login page for https://my8k.me/login Evidence: The two attached ima… (funda kabanzi)

Issue: A regression in Firefox version 142.0 (64-bit) breaks the display of the CAPTCHA widget on the login page for https://my8k.me/login

Evidence: The two attached images provide a clear comparison:

   Image 1 (Firefox 142.0): The CAPTCHA area is completely missing or fails to load, showing only a broken element or empty space.
   Image 2 (Other Browsers / Older Firefox): The CAPTCHA renders correctly and is fully functional, confirming the problem is isolated to the latest Firefox update.

Conclusion: This indicates a specific compatibility bug introduced in Firefox 142.0, rather than a general website or user configuration error.

Asked by adil.eddiouani 5 izinyanga ezidlule

Answered by TyDraniu 5 izinyanga ezidlule

Secondary email will not change

I would like to change my primary email on the account and my profile shows that there is currently no secondary email. I keep inputting a secondary email address that I… (funda kabanzi)

I would like to change my primary email on the account and my profile shows that there is currently no secondary email. I keep inputting a secondary email address that I could then reset to be the primary but Firefox keeps responding that the proposed secondary email is already confirmed by another user.

The proposed secondary email is under my full control and it would not be confirmed as a secondary email for anyone else. While attempting to solve this mystery, I did attempt to sign in under the proposed secondary email. I thought that if I were successful, I could close out that account. Unfortunately, while it appeared to accept the email address and a password saved on my hard drive, I also received an error message that said that I needed to sign in under the primary email.

The purpose for all of this is that I am changing to a new computer, will want to operate it without the old primary email address, and want all of my settings and history from the old computer to transfer over. Please advise. Thanks.

Asked by CME 4 izinyanga ezidlule

Last reply by Paul 4 izinyanga ezidlule

Mouse wheel scrolling not working properly.

By providing a solution to this odd problem if possible. To give a bit more detail: On my Dell Precision 7540 laptop: When using the Bing search engine vertical scroll… (funda kabanzi)

By providing a solution to this odd problem if possible.

To give a bit more detail:

On my Dell Precision 7540 laptop:

When using the Bing search engine vertical scrolling with the mouse wheel does not work in Bings 'search results list' unless the mouse pointer is over the vertical scroll bar when scrolling behaves correctly.

If one of the results in the 'search list' is selected, and the resultant site displayed, then vertical scrolling with the mouse wheel works correctly, exactly as expected.

This failure of vertical scrolling occurs only with Bing. Using other search engines vertical scrolling works correctly without problems. I am 99% sure that this erroneous behaviour is new.

On my Dell Latitude 6540 laptop: No scrolling problems. Everything works as it should.

The above leads me to believe that my scrolling problem is some kind of ‘settings’ issue. I have therefore thoroughly examined all ‘settings’ in both Bing and Firefox, including about:config, but alas without finding any solution.

Does anyone have any ideas as to what might cause this issue and how it may be resolved? Thanking you all for your excellent service.

Asked by Michael Harris 4 izinyanga ezidlule

Last reply by Michael Harris 4 izinyanga ezidlule

  • Kusonjululiwe
  • Ikhiyiwe

Display attempted network requests payload in Developer Tools Network tab during offline mode

Current Behavior When Firefox is set to offline mode (File → Work Offline), the Developer Tools Network tab does not display request body of requests that web application… (funda kabanzi)

Current Behavior When Firefox is set to offline mode (File → Work Offline), the Developer Tools Network tab does not display request body of requests that web applications attempt to make. This creates a significant gap in debugging capabilities, as developers cannot inspect request payloads details that would normally be visible.

Requested Enhancement Enable the Network tab to capture and display attempted network requests payload even when offline mode is enabled

Asked by SuMo Bot 5 izinyanga ezidlule

Answered by Paul 5 izinyanga ezidlule

Version 142.1 query

Latest version of Firefox browser (142.1) recently installed on my laptop and desktop both running Windows 10. The former continues to support Flightradar 24. The latter … (funda kabanzi)

Latest version of Firefox browser (142.1) recently installed on my laptop and desktop both running Windows 10. The former continues to support Flightradar 24. The latter no longer does. Message reads 'Unfortunately, your current browser does not support WebGL2 . . . most major browsers (including Firefox) do'! Is there a reason for this anomaly, please? Plus a solution? Malcolm Stride

Asked by jmstride43 5 izinyanga ezidlule

Last reply by jmstride43 5 izinyanga ezidlule

  • Ikhiyiwe

Hmm. We’re having trouble finding that site. We can’t connect to the server at data.digital.costco.com.

Hmm. We’re having trouble finding that site. We can’t connect to the server at data.digital.costco.com. … (funda kabanzi)

Hmm. We’re having trouble finding that site.

We can’t connect to the server at data.digital.costco.com.

Asked by Crawtsup 5 izinyanga ezidlule

Last reply by Paul 5 izinyanga ezidlule

Moving bookmarks on Firefox for Mac desktop

I'm on Firefox for Mac desktop and I'm finding it difficult to move bookmarks from the Toolbar menu to Other Bookmarks. I see that I can cut and paste, but I assumed I co… (funda kabanzi)

I'm on Firefox for Mac desktop and I'm finding it difficult to move bookmarks from the Toolbar menu to Other Bookmarks. I see that I can cut and paste, but I assumed I could drag and drop as I can in other browsers. Does drag-and-drop just not work for moving bookmarks in Firefox?

Asked by rick707 5 izinyanga ezidlule

Last reply by rick707 5 izinyanga ezidlule

Access AI chatbots in Firefox - Make this actually useful???

I'm a user of the new "Ask AI" feature in Firefox, and while I appreciate the convenience of having an AI assistant in the browser, I've noticed a significant limitation … (funda kabanzi)

I'm a user of the new "Ask AI" feature in Firefox, and while I appreciate the convenience of having an AI assistant in the browser, I've noticed a significant limitation that prevents the feature from being truly useful.

The Problem

Currently, when you right-click and select the "Ask AI" option, the prompt sent to the chatbot only includes the selected text and the page title. It completely omits the page's URL. This is the prompt that is sent:

* * I’m on page “<tabTitle>Get Support | Mozilla Support</tabTitle>” with “<selection></selection>” selected.


  • * Please summarize the selection using precise and concise language. Use headers and bulleted lists in the summary, to make it scannable. Maintain the meaning and factual accuracy.


This is a major issue because without the URL, the AI cannot access the full context of the page. It can't scrape the content, analyze the structure, or understand the full context of the selected text, which is often crucial for generating accurate and comprehensive summaries or answers. The feature, as it is, relies entirely on the user manually selecting a large block of text, which is clunky and often insufficient.

Proposed Improvements

   Include the URL in the Prompt: The most critical improvement would be to automatically include the page's URL in the prompt sent to the AI. This would allow the AI to properly "see" and interact with the full page, making tasks like "Summarize" much more effective.
   Allow Custom Prompt Editing: A second, highly beneficial feature would be the ability for users to customize the prompt before it's sent. This would give users more control over the AI's output and enable more creative and specific uses of the feature beyond the pre-set options. This would also allow users to manually insert the URL if needed, as a workaround for the current limitation.

These changes would transform the "Ask AI" feature from a novelty that only works on selected text to a genuinely powerful tool for research, content analysis, and productivity.

Thank you for considering this request.

Asked by knostikos 5 izinyanga ezidlule

Last reply by Paul 5 izinyanga ezidlule

Create a shortcut to a pinned tab

I know this is probably not possible, but thought I'd ask. My example would be my pinned email tab. Is there some way to create immediate access with a shortcut, rather… (funda kabanzi)

I know this is probably not possible, but thought I'd ask.

My example would be my pinned email tab. Is there some way to create immediate access with a shortcut, rather that a bookmark, or having to navigate to the beginning of the tab session?

Asked by noel_envode 4 izinyanga ezidlule

Last reply by noel_envode 4 izinyanga ezidlule

Tabs constantly crashing.

I've done all the troubleshooting I could find, including: Uninstalling, tried using beta ff, disabled hardware acceleration, disabled/removed all extensions, memtest, up… (funda kabanzi)

I've done all the troubleshooting I could find, including: Uninstalling, tried using beta ff, disabled hardware acceleration, disabled/removed all extensions, memtest, updated various drivers. Still frequent tab crashes Tried two other browsers and neither of those had any issues. No crashing on edge or duckduck.

Crash reason seem to be mostly EXCEPTION_ACCESS_VIOLATION_READ and EXCEPTION_BREAKPOINT

Few crashes from today: https://crash-stats.mozilla.org/repor.../647f9599-8e18-417d-852e-b52300250827 https://crash-stats.mozilla.org/repor.../2001d7f1-4cfc-476b-9a88-4679a0250827 https://crash-stats.mozilla.org/repor.../b2101bae-a1cc-404c-b0d2-7b8230250827 https://crash-stats.mozilla.org/repor.../dede8925-55e3-484e-b2ab-3863d0250827

Asked by lanceacarlisle 5 izinyanga ezidlule

Last reply by lanceacarlisle 5 izinyanga ezidlule