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Lost Tabs

It has always been the case that when I closed Firefox, it asked if I wanted my open files saved and reopened when I opened the browser again. I needed to restart my lapt… (funda kabanzi)

It has always been the case that when I closed Firefox, it asked if I wanted my open files saved and reopened when I opened the browser again. I needed to restart my laptop and I decided to close Firefox first. It asked if tabs should be saved and I said yes. After I restarted the laptop and reopened Firefox, all of my open tabs (I think about 35) were gone. Can I get them back?

Asked by fredklass52 3 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 3 izinyanga ezidlule

Icon for an extension isn't in toolbar

I downloaded an extension and can't do anything with it. There is no way for me to open it, all I can do is open up my extensions to see it then change permissions or del… (funda kabanzi)

I downloaded an extension and can't do anything with it. There is no way for me to open it, all I can do is open up my extensions to see it then change permissions or delete it. It won't appear on my toolbar with other extensions. I've seen others ask this question and the solutions dont apply to me. People are being told to either right click and click pin to toolbar or to click the gear icon next to the extension and then pin to toolbar as well. I have no gear icon next to extensions and right clicking an extension treats it like a link. There is a gear at the top that when I click it I can click "manage extension shortcuts" only for it to then pretend none of my extensions have shortcuts even though 2 of them are right there in my toolbar. The 3rd 1 mozilla seem to not want me to have on my toolbar.

Asked by emmcurran 2 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 2 emasontweni adlule

Facebook Messneger says Firefox browser unsupported for Video and Audio communications

Will Firefox ever be updated to use end to end encryption so that users of Facebook Messenger can do audio and video chats as they did before META's change? If not, Mozi… (funda kabanzi)

Will Firefox ever be updated to use end to end encryption so that users of Facebook Messenger can do audio and video chats as they did before META's change?

If not, Mozilla could lose a lot of Firefox users of Facebook Messenger. That includes me. I have been with FF since v0.93 :-P

Messenger audio and video chats work fine on several other browsers including Brave. There is even a Messenger App on the Microsoft store.

I would really like to see someone at Mozilla answer this.

Asked by Glen Ford 2 izinyanga ezidlule

Last reply by Denys 2 izinyanga ezidlule

Pinning add-ons to Toolbar is broken.

Some recent update has changed the way extensions function in Firefox. I used to be able to pin my extensions on the toolbar between the account icon and the extension ic… (funda kabanzi)

Some recent update has changed the way extensions function in Firefox. I used to be able to pin my extensions on the toolbar between the account icon and the extension icon on the toolbar. This is REQUIRED for certain extensions to function properly. One example is uBlock; when visiting a site it actively updates the icon letting you know its working and blocking unwanted items. Same with Facebook Container. Password managers such as 1Password also have stopped working for me unless they are pinned to the toolbar. You use to be able to click the extension icon and then see the list of extensions in a window. Now when you click the extension icon it opens to the Recommendations tab of Add-on Manager. You then navigate to extensions and see you enabled extensions but there is no option to pin, only manage/remove/report. I was able to fix this behavior once by completely uninstalling Firefox and then removing the left over folders on the C: drive. Once I reinstalled and went through the initial process of adding the extension, it also asked me if I wanted to pin to the toolbar. To which I said yes and got things working again. After clearing my browser history and cookies, then turning that feature off, it also blew away my pinned extensions. Even after removing the extension and re-adding, I do not get the prompt to pin like I mentioned above. So its seems I may have to go back and uninstall/delete folders/reinstall to get this working again. I see several similar posts so this appears to be either a bug or a very poor design choice on the part of Mozilla.

How do I fix this? I'm not able to use any of my extensions now and really don't want to have to randomly uninstall/reinstall every time this issue happens.

Asked by benjaminleo174 3 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 3 izinyanga ezidlule

Tabs keep crashing

Issue started a few month ago, tabs crashing 10+ times each day. All my crash reports says "EXCEPTION_ACCESS_VIOLATION_READ" but i dont know what is causing it, happens … (funda kabanzi)

Asked by Bertram 3 izinyanga ezidlule

Last reply by TyDraniu 3 izinyanga ezidlule

  • Kusonjululiwe
  • Ikhiyiwe

Display attempted network requests payload in Developer Tools Network tab during offline mode

Current Behavior When Firefox is set to offline mode (File → Work Offline), the Developer Tools Network tab does not display request body of requests that web application… (funda kabanzi)

Current Behavior When Firefox is set to offline mode (File → Work Offline), the Developer Tools Network tab does not display request body of requests that web applications attempt to make. This creates a significant gap in debugging capabilities, as developers cannot inspect request payloads details that would normally be visible.

Requested Enhancement Enable the Network tab to capture and display attempted network requests payload even when offline mode is enabled

Asked by SuMo Bot 3 izinyanga ezidlule

Answered by Paul 3 izinyanga ezidlule

Enable Javascript?

Where is the configuration setting that enables javascript. Consumer Reports requires that the application be enabled to participate in a webinar I want to attend … (funda kabanzi)

Where is the configuration setting that enables javascript. Consumer Reports requires that the application be enabled to participate in a webinar I want to attend

Asked by TRQ Enterprise 3 izinyanga ezidlule

Last reply by beccasnewlife2025 1 inyanga edlule

  • Kusonjululiwe

Firefox adds unwanted shortcuts to new tab

On a new tab page, I have unselected "recommended stories" and added four rows of shortcuts. Almost invariably, when I open a new tab, Firefox has added a couple of new s… (funda kabanzi)

On a new tab page, I have unselected "recommended stories" and added four rows of shortcuts. Almost invariably, when I open a new tab, Firefox has added a couple of new shortcuts, bumping two of mine off the page. The shortcuts I've selected are the ones I want. I would like Firefox to stop making suggestions. Does anyone know if that's possible, and, if so, how do you do it?

Asked by Ed LeRoy 3 izinyanga ezidlule

Answered by Paul 3 izinyanga ezidlule

  • Kusonjululiwe

Hi - Snap Version for Ubuntu frequently locks system on closing.

Ubuntu - I use the SNAP version of Firefox - I generally have lots of tabs open but only use 5 or so of them and it's generally fine.... but when I am closing Firefox, it… (funda kabanzi)

Ubuntu - I use the SNAP version of Firefox - I generally have lots of tabs open but only use 5 or so of them and it's generally fine.... but when I am closing Firefox, it USES like 100% of the CPU and ALL of the RAM and ALL of the SWAP memory when closing.

This locks up the computer.

Sometimes it doesn't quite go all the way but I can watch it all happen in real time, using Task Manager - and that shows a solidwall of all resources occouring, when the close Firefox is run.

I am told by research via ChatGPT that this is a very real problem with the SNAP version and it's best to change to the Debian version, copy all the bookmarks etc., across and then uninstall the SNAP version.

It's rather disconcerting to have Linux crash because of this one app locking it up and frequently.

Chat GPT:

Is there a problem with Firefox Snap Version closing and using all the resources while doing so, which results in locking up the computer?

You're definitely not imagining it—there have been reports of Firefox's Snap version consuming excessive system resources (CPU, memory) and even causing lockups or hangs, particularly during closure. Here's what’s going on and how to mitigate it:

What’s Happening with Firefox Snap?

2. Browser Hangs or Locks the System on Close

On Linux (especially Ubuntu), users have reported that closing Firefox can lead to it hanging in memory, sometimes unresponsive and still consuming resources.
Super User
Ask Ubuntu
A stark example from Reddit illustrates the severity:
“About 50% of the time I open Firefox, it'll reach 100% CPU usage in about 30 seconds… PC completely unusable unless I shutdown.”
Reddit

3. Known Wayland Sway Bug

On Wayland/Sway setups, reloading Sway while Firefox is open can trigger intense logging, causing high CPU use and an enormous syslog.
Fix: Set MOZ_DISABLE_WAYLAND_PROXY=1, or upgrade to FF 125 where the issue is addressed.
Reddit+1

Alternative Approach

Many users, particularly on Ubuntu, opt out of Snap completely in favor of the .deb package or PPA builds. These alternatives often avoid these specific issues. Ask Ubuntu Reddit

Thoughts? Solutions?

Thanks in advance.

Asked by wrogerwroger 3 izinyanga ezidlule

Answered by wrogerwroger 2 izinyanga ezidlule

  • Kusonjululiwe

I am unable to sign into the iCloud web page on Firefox

I am unable to sign into the iCloud web page on Firefox. I can sign in on Microsoft Edge, or on the Safari browser on my phone, so this is clearly a Firefox specific pro… (funda kabanzi)

I am unable to sign into the iCloud web page on Firefox. I can sign in on Microsoft Edge, or on the Safari browser on my phone, so this is clearly a Firefox specific problem. When I try to sign in, the page skips the option that verifies my identity and goes straight to a message saying "Failed to verify your identity, Try again" without allowing the verification to occur. The verification would occur if the page would allow it to, as it does in the other browsers I mentioned. This was working fine last time I logged in a few days ago, so this is a new problem. I could switch over to Edge, but would prefer to use Firefox, if I can. Please help me. Thank you.

Asked by mlkaplan 3 izinyanga ezidlule

Answered by jbr 3 izinyanga ezidlule

  • Kusonjululiwe

Firefox's translate selection no longer automatically detecting selected text after I played around in the dialog.

I was previously successfully using the translate selection with the translate dialog automatically detecting the language of the selected text. Then, with that dialog o… (funda kabanzi)

I was previously successfully using the translate selection with the translate dialog automatically detecting the language of the selected text. Then, with that dialog open, I tried changing the from/to language - you know, just messing around - and now it refuses to automatically detect the language. It is now stuck on Tranlate to French. I've checked my settings page and my default language is English. Where is it getting the idea I'm French? Annoying af.

How can I get the automatic language selection to English as it previously was?

NOTE: As I was composing this request, I visited the Amazon store - as that's where I use the feature most - and noticed it's probably the tool itself that's broken recently as it was getting it right all the time before but now it's hit or miss. Again, annoying af especially because I've come to rely on this a lot. Please fix.

Asked by Anthony 2 izinyanga ezidlule

Answered by Agent virtuel 2 izinyanga ezidlule

  • Kusonjululiwe

Bookmark icons

Good afternoon, After an update in recent weeks, all bookmark icons look like a globe. A few change back to the original icon after clicking on an address, but revert to … (funda kabanzi)

Good afternoon, After an update in recent weeks, all bookmark icons look like a globe. A few change back to the original icon after clicking on an address, but revert to the globe after restarting. Previously, I could find the address very quickly based on the icon, but now it's very difficult because I have to read and select each individual address. Kind regards, Johann Kowalski

Asked by Johann Kowalski 3 izinyanga ezidlule

Answered by jscher2000 - Support Volunteer 3 izinyanga ezidlule

  • Kusonjululiwe

Killing Firefox on Linux

On Linux, clicking the X in the upper right hand corner of the Firefox display, or entering CTRL-W kills Firefox with no warning. It would be nice if there was an alert … (funda kabanzi)

On Linux, clicking the X in the upper right hand corner of the Firefox display, or entering CTRL-W kills Firefox with no warning. It would be nice if there was an alert that came up asking "Are you sure if you want to kill Firefox?". Or at least add an option for this in Settings.

Asked by marshallelake 3 izinyanga ezidlule

Answered by Paul 3 izinyanga ezidlule

Somehow, I think a passkey or passcode has been created on my laptop

I have no other devices to "sync" to. This may or may not be why my "passwords" in Firefox have been locked down as I can not now log into my hotmail.com account. Passw… (funda kabanzi)

I have no other devices to "sync" to. This may or may not be why my "passwords" in Firefox have been locked down as I can not now log into my hotmail.com account. Passwords are visible in Firefox except for the passkey which I can't seem to delete. I need to either see it or delete it. Also, it won't do any good to send a response to the e-mail linked to Mozilla. I had to create a new temporary account to try to get MS to restore my hotmail.com account. The storing of Passwords by Firefox is not helpful to me & I do not want it & need to turn it off. Thanks for help in this multilayered mess of software I'm using.

Asked by barb_m_b 3 izinyanga ezidlule

Last reply by co_gringo 2 izinyanga ezidlule

  • Kusonjululiwe

My background on my firefox browser.

I was customizing my background by loading a picture. It's adult in nature. It should be my computer in my in my private home. When something amazing started happening. … (funda kabanzi)

I was customizing my background by loading a picture. It's adult in nature. It should be my computer in my in my private home. When something amazing started happening. If I load ANY image with a naked woman on it After a few minutes Fire fox auto removes it. I have done this 30 times. I use ANY fire fox picture it's fine stays there forever. Load ANY picture with a naked woman on it and poof 2 minutes later it's gone. So please can you explain to me why whats claimed to be the most private and secure browser around is censoring me in my own home about what backgrounds I can have? I find this highly disturbing. And I am quite serious I have had them removed at least 30 times. I'm 56 y/o If I want a naked woman on my background it should be my business not fire foxes. Also no chrome is not doing it. neither is windows. It's Firefox removing them. Any explanation would be nice.

Asked by msp_msp22 2 izinyanga ezidlule

Answered by msp_msp22 2 izinyanga ezidlule

Version 142.1 query

Latest version of Firefox browser (142.1) recently installed on my laptop and desktop both running Windows 10. The former continues to support Flightradar 24. The latter … (funda kabanzi)

Latest version of Firefox browser (142.1) recently installed on my laptop and desktop both running Windows 10. The former continues to support Flightradar 24. The latter no longer does. Message reads 'Unfortunately, your current browser does not support WebGL2 . . . most major browsers (including Firefox) do'! Is there a reason for this anomaly, please? Plus a solution? Malcolm Stride

Asked by jmstride43 3 izinyanga ezidlule

Last reply by jmstride43 3 izinyanga ezidlule