I-Firefox Community Forum

I have read all your tutorials. I was unable to have an important televisit with my doctor yesterday because nothing I tried worked. I am unable to use webcam for other sites until I resolve this problem. Previously I had no problem with my webcam but recently had to get new pc with windows 11 & needs to configure my pc to address this issue. I have another appt scheduled with another doctor & need to fix this problem asap Thanks

So i've lost access to my email on. my old mozilla accounts and upon logging in on a new device im being asked for a code to the email which i don't have access to anymore is there a way that my info can be synced to a new one. Thanks

What follows describes what I think is an annoying bug, and as I'm writing a draft of the bug report, I thought I'd post it here first to make sure it's understandable, and if possible to get others to confirm the bug.

In Tools - Settings - Files and Applications, with the following settings: - Always ask you where to save files is ON - What should Firefox do with other files? is set to Ask whether to open or save files

If a file type is not defined in the Applications list/grid, Firefox 140.4.0esr displays the Open or Save box (only Save for .exe files) If you click Save, FF opens a save window according —logically— to the path defined in Tools - Settings - Files and Applications - Downloads, so - The list of files shown to the right is correct, - But the path shown in the toolbar above it is wrong (> ComputerName > C:\ > in my case), - And the selected folder in the navigation column to the left is also wrong (ComputerName in my case)

and that always throws me off.

The bug appeared before FF v140.4.0

Test downloads - Go to https://openexr.com/en/latest/test_images/TestImages/AllHalfValues.htm and click the link below the AllHalfValues.exr title - Go to https://www.picsellia.com/post/tiff-tag-image-file-format and right-click on one of the pictures at the top, select Save Image as from the context menu.

Please post a brief message below to confirm or invalidate my finding. Thanks!

Hello support-type people,

I have a specific website that I have active in FireFox called myNoise.net. It allows me to generate background noise generators to cover-up the distracting noises from my neighbours when working at home on my desktop computer. The audio on the website worked the last time I opened Firefox ~2 July ... but today, when I opened the browser, the audio no longer works. I cannot get the website audio to load at all - I added the website to additional exception lists & shut down some content blocking extensions, but no joy. The website was already listed in multiple exception lists & I do not know or understand what change(s) occurred with the browser that would prevent this site from properly functioning - since it literally worked a week ago. I would appreciate any assistance and/or guidance with this issue, otherwise I will be eliminating Firefox as one of my browser options. I have provided a screenshot of the site that shows the perpetual "now loading" screen. Thank you.

When I click on a bookmark, FF opens it in the current tab, overwriting the site I had open. I have to add a tab, then click on the bookmark to have it in a new tab. This is an annoying extra step. How to I change it? I already tried the open links in new tabs instead of windows. Makes no difference On or Off

Firefox has taken to sending pop-ups of breaking news, which I then have to clear manually (Win 10) How can I stop this.

I have looked in settings, but can't find an off switch for this "new" toy. At least the Thunderbird notifications disappear after a few seconds! These just pile up till they block the entire right hand side of my screen - and then they keep going, and block other more important notifications in the main notifications bit.

Hello Firefox Support,

I’m encountering a strange issue with Firefox. While playing YouTube videos at very low quality (144p) just to listen to music, my GPU usage spikes to 100%. This happens even when the video is not fullscreen and there’s minimal visual content.

System Info:

   Firefox Version: 140.0.2 (64-bit)

   Operating System: Windows 11 

   CPU: AMD Ryzen 7 8700F (no integrated GPU)

   GPU: AMD Radeon RX 7900 GRE

   GPU Driver Version: AMD Adrenalin 25.6.1 

The issue goes away when I disable hardware acceleration in Firefox settings, but I’d prefer to leave it enabled for better performance elsewhere.

Is this a known issue with AMD GPUs or is there something else I can try to reduce GPU usage during playback?

Thank you for your help.

Latest update changed it so that URLs are not shown in the address bar unless a button is clicked. How to restore URLs being shown by default?

Please note: below question is similar but not the same. https://support.mozilla.org/en-US/questions/1493782

I am using the Raindrop (raindrop.io) bookmark manager. It has been working fine on Firefox for years. However, with my recent update to Firefox 140, it is broken. Specifically, I can no longer use the highlighting function. It works fine on Chrome, but not on Firefox. I've seen several similar reports on Reddit's Firefox forum (r/firefox).

What to do? I don't want to have to switch to Chrome. Suggestions appreciated.

After Windows crashed, I installed a new system and logged into Firefox using my account. But all my history, passwords, bookmarks were erased. I also went to my phone and everything was gone. I didn't erase anything myself. Is there any way to restore the previous state of the account? Are there any backups on the Firefox Sync server?

I have all options enabled to save addresses and credit cards.

When I try to manually add a credit card, hitting the Save button does nothing.

When I use a credit card on a site, Firefox prompts me to save the card, I confirm that I want to save it, yet it isn't saved.

I made the mistake to following Mozilla's advice on why my tabs stopped coming back after I closed out, despite the fact that I had that selected in my settings. Now I'm stuck with an "Old Firefox Data" folder on my desktop and I can't remove it because I need administrator privileges -- but it's my personal PC. WTF

From: cartwrm@talktalk.net <cartwrm@talktalk.net> Sent: Friday, July 18, 2025 2:14 PM To: no-reply@mozilla.org <no-reply@mozilla.org> Subject: Re: Bradforth posted an answer to your question "Ive lost mybookmarks on the left side of the screen"

It's really strange (I'm still trying to understand my relatively new Windows 11 laptop), bookmarks have been where I'd expect them for a few days, then this morning, it's as if Firefox has done some sort of clean/re-arrangement. The bookmarks had disappeared and there wasn't my usual array of sites available along the top. Then by clicking on a few things on the right (Firefox) 'most used' re-appeared, then later the toolbar is there on the right, I'd really like it back on the left And also I'd love to know whether I might have done something unconsciously which caused this.

Mike

Recently I have been unable to go to websites where I have had accounts for years. I can no longer access sites like Chewy, Etsy, and even Pinterst. On the latest failure to sign in to Etsy the message I got is "Please enable JS and disable any ad blocker" I don't want to learn another browser. Please understand I'm a senior so not as savy as you young folks. My Firefox browser is 140.0 so it is up to date