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large areas of wall street journal website front page are blank

The website WSJ has large areas on front page, including the opinion listing, are simply white and not 'there' on the page to click on. I've deleted their cookies without… (funda kabanzi)

The website WSJ has large areas on front page, including the opinion listing, are simply white and not 'there' on the page to click on. I've deleted their cookies without effect, tried turning off all adblockers, shut mac down to reboot, nothing seems to have an effect. This is a recent glitch of only several days, prior performance was great. Thanks!

Asked by tamburlaine63 1 unyaka odlule

Answered by jonzn4SUSE 1 unyaka odlule

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Deleting Search History

I have searches from a year (or more) ago that are still popping up and I don't know why. I have done multiple clears of my entire history and individually removed old se… (funda kabanzi)

I have searches from a year (or more) ago that are still popping up and I don't know why. I have done multiple clears of my entire history and individually removed old searches when they pop up - they still keep coming back.

Asked by SuMo Bot 7 izinyanga ezidlule

Answered by jscher2000 - Support Volunteer 7 izinyanga ezidlule

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Broken Responsive View Mode sensor scroll

I was working with responsive view mode and noticed that sensor scroll with mouse is broken. I checked on another PC and the problem there too. I don't know how to descri… (funda kabanzi)

I was working with responsive view mode and noticed that sensor scroll with mouse is broken. I checked on another PC and the problem there too. I don't know how to describe it, but I made a video and uploaded it to a website so you can watch it.

Video link (there might be ads on the site im sorry)

Asked by priceoffs 1 unyaka odlule

Last reply by markwarner22 1 unyaka odlule

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Memory leak when visiting ssa.gov

I believe there is a memory leak (or memory growth) bug in Firefox 133.0 on Windows 10. It's site-specific. I am trying to login to my account at https://www.ssa.gov/, … (funda kabanzi)

I believe there is a memory leak (or memory growth) bug in Firefox 133.0 on Windows 10. It's site-specific. I am trying to login to my account at https://www.ssa.gov/, and it never actually gets to the login prompt. Using the Windows task manager, I can see the RAM usage keeps increasing, until it nears the 12 GB installed RAM capacity, at which time I kill the firefox process. I'd say this is a bug in ssa.gov, except the problem does not occur with the google chrome browser.

To provide further detail, I go to site https://www.ssa.gov/, and click on the "sign in" button. That takes me to the page where you choose the login method (id.me or login.gov) and I choose "id.me". It takes me to the "you are leaving Social Security's website " message, which is still on the ssa.gov website. At that point, firefox memory usage starts to increase, as shown in task manager. The browser never advances to the next page, but main memory usage keeps going up. This goes on for about 30 seconds before I have to kill the firefox process.

Asked by bwffx 1 unyaka odlule

Last reply by PavelkoT 1 unyaka odlule

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Autofill is always full of links or usernames that have no relation to the site.

For a while now i click on a username box and the drop down menu is full of links relating to the site e.g when i use reddit, the username drop down menu is full of links… (funda kabanzi)

For a while now i click on a username box and the drop down menu is full of links relating to the site e.g when i use reddit, the username drop down menu is full of links i have copied in the past and usernames from other sites.

Asked by lanky 1 unyaka odlule

Last reply by TyDraniu 1 unyaka odlule

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Master password reset required every restart

For the last month or so every time I restart Firefox (macOS 15.1.1) it asks for the master password, which I have saved in a third party password manager. Every time the… (funda kabanzi)

For the last month or so every time I restart Firefox (macOS 15.1.1) it asks for the master password, which I have saved in a third party password manager. Every time the prompt pops up I use my password and it won't accept it so I have to reset my password. This week I deleted the app from my computer, rebooted, redownloaded Firefox, and reinstalled it without any change in the behavior. Anyone have any ideas?

Asked by shane35 1 unyaka odlule

Answered by richardedward4783 1 unyaka odlule

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Google drive not working on new update (133.0)

After yesterday's update, I'm not able to access files in Google Drive using Firefox on Windows. They're greyed out, and when I try to open one, a pop up informs me "This… (funda kabanzi)

After yesterday's update, I'm not able to access files in Google Drive using Firefox on Windows. They're greyed out, and when I try to open one, a pop up informs me "This file can't be opened because you're offline." I'm certainly online, and it works on Chrome (ugh). Anyone else experiencing this?

Asked by andybraddock 1 unyaka odlule

Answered by jscher2000 - Support Volunteer 1 unyaka odlule

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Firefox 133: no scrollbar on some sites

Since the 133 upgrade, some sites don't show scrollbar anymore (and therefore scrollwheel also doesn't work.) Is this a setting? (very annoying...) Windows10/64bit versio… (funda kabanzi)

Since the 133 upgrade, some sites don't show scrollbar anymore (and therefore scrollwheel also doesn't work.) Is this a setting? (very annoying...) Windows10/64bit version.

Peter

Asked by Peter Lameijn 1 unyaka odlule

Answered by Peter Lameijn 1 unyaka odlule

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Screen rotation

When I try to use Publisher's Clearing House games on an ACER Chromebook 315 the screen locks up at "please rotate your device" it is a laptop so of course I am not going… (funda kabanzi)

When I try to use Publisher's Clearing House games on an ACER Chromebook 315 the screen locks up at "please rotate your device" it is a laptop so of course I am not going to rotate it!!

Asked by kevincuz2 1 unyaka odlule

Last reply by James 1 unyaka odlule

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Problem with PDF comments

I get bills in PDF form from my water and gas provider. When I pay the bills I use Adobe to add a "PAID" sticker and a comment indicating when the bill was paid, and the… (funda kabanzi)

I get bills in PDF form from my water and gas provider. When I pay the bills I use Adobe to add a "PAID" sticker and a comment indicating when the bill was paid, and then I save the PDF (from Adobe) with the newly added comment. Previously I was able to open these PDFs in Firefox and the contents of the comment (added via Adobe) was visible; however, recently when I used Adobe to add a comment to a PDF and then opened it in Firefox the contents of the comment were not displayed (NOTE: I opened the PDF in Edge and it displays the contents of the comment, but it doesn't display with the same wrapping as used when the comment was created in Adobe). Interestingly, older PDFs that I added comments to still open correctly in Firefox i.e. they display the contents of the comment. I am assuming there has been some sort of update to Adobe, and was wondering if there needs to be an update to Firefox to continue to allow the contents of comments in the PDF to be displayed.

Asked by wgiles.junk 1 unyaka odlule

Last reply by betterjoy 1 unyaka odlule

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When I use Firefox133.0.3 to connect to my router at http://192.168.0.1 , I get "Unable to connect". Safari has no problem connecting.

When I use Firefox133.0.3 to connect to my router at http://192.168.0.1 , I get "Unable to connect". Safari has no problem connecting. … (funda kabanzi)

When I use Firefox133.0.3 to connect to my router at http://192.168.0.1 , I get "Unable to connect". Safari has no problem connecting.

Asked by Charlie 1 unyaka odlule

Last reply by Charlie 1 unyaka odlule

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Completely inaccessible window

My computer died about three days ago, and firefox had three windows open. When I rebooted the computer again, firefox automatically started up, and the flyout panel thin… (funda kabanzi)

My computer died about three days ago, and firefox had three windows open. When I rebooted the computer again, firefox automatically started up, and the flyout panel thing that shows up when you right click on an app claimed that all three windows returned. However, only two of them were actually accessible, and clicking on the app to move between them and the F3 window confirmed this. Clicking on the third window accomplishes nothing, reveals nothing, and just moves the little checkmark around in that flyout panel. Closing the other two windows before restarting firefox does not open a new window because it thinks one is already there, but I cannot in any way see or access it outside of its label in the flyout panel. Even hitting "Show All Windows" just shows the window I am typing this in. What am I supposed to do here?

Asked by hype11419 1 unyaka odlule

Answered by hype11419 1 unyaka odlule

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There should be a way to disable - or limit the effect of - certain irrevocable shortcut key actions within Firefox.

Note: This is also an accessibility issue as those of us with limited or impaired motor control can be inordinately affected in a way that limits our use of Firefox or ma… (funda kabanzi)

Note: This is also an accessibility issue as those of us with limited or impaired motor control can be inordinately affected in a way that limits our use of Firefox or makes it virtually impossible to use in any use-case more complex than browsing YouTube.

Issue: There are certain, pre-defined, keyboard shortcuts within Firefox whose action is both immediate and irrevocable. Those of us who have limited, or impaired, motor control are particularly susceptible to this, though I have heard anecdotal evidence that other - unimpaired - users suffer from this as well.

Example: There is a particular key combination that I periodically, (accidentally), hit while typing that immediately and irrevocably clears the dialog that I am entering text into - as I am doing here - with no possibility of recovery and no warning that a potentially disastrous action is about to take place.

My specific case, (that is, the most recent instance of my specific case), occurred last night while composing a reply to a topic within the Microsoft Flight Simulator forum addressing a particular, and popular, issue with the sim.

I spent a significant amount of time creating this message - setting paragraph formatting, creating tables, inserting images, carefully crafting the text and such like, that had taken me upwards of an hour to prepare.

While typing - I managed to inadvertently hit a magical "Nuke-and-Destroy" key combination that caused all my lengthy, careful, painstakingly crafted work to immediately vanish with no chance of recovery.

To this very day I still have no idea what combination of keys does this - and if I knew, I would try to suppress it at the keyboard/system level so that Firefox never sees it.

When I searched for a solution to this problem, I found the following article on this site: [https://support.mozilla.org/en-US/que.../1364260]

In essence, (though it was worded much more politely), the answer was that Mozilla knows about the issue of potentially undesirable "magic" key combinations, has no plans to address it, and if you don't like it it just vacuums being you.

Though this particular key combination might be useful in certain cases, (though I cannot imagine what use-case would benefit from accidentally destroying hours of work), the utterly irrevocable nature of the action - and the absolute lack of any warning whatsoever - makes this a classic case in the annals of horrid user interface design; to the point of being a functional bug even though it works as designed.

A more desirable action would be to:

  1. Allow it to be disabled entirely, along with the other potentially annoying/disastrous keyboard shortcuts.
  2. Provide a (default) action that warns the user that this action is both immediate and irrevocable and allowing the (default) option to abort the action. Extra credit: Allow the user to permanently disable the offending feature from the dialog.
  3. In the unlikely event that a particular user might wish to use this regularly and deliberately, allow the user to bypass the warnings and permanently enable the feature - with the caveat that it vacuums being them if they do something wrong - not unlike the disclaimer when accessing about:config.

I would suggest that this action, and the action of other "magic" keys/key-combinations within Firefox represents a significant burden to those of us who may already be struggling to use a keyboard. Perpetuating this class of issue, especially since it's a known issue and there's no desire whatsoever to accommodate those of us negatively affected by it, borders on both arrogance and ableism.

I would like to humbly place this request at the feet of whomever is responsible for this atrocious policy and earnestly request they reverse this unpleasant and destructive behavior.

Respectfully submitted: Jim Harris.

Added image: [a blank page representing the results of the magic "Nuke-and-Destory" key combination. :wink:]

Asked by jharris1993 1 unyaka odlule

Answered by Paul 1 unyaka odlule

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Screenshot not downloading after selecting "save visible"

The screenshot function seems to have a bug. The function works as far as selecting "save full page" or save visible" but the image download never happens. Version is up … (funda kabanzi)

The screenshot function seems to have a bug. The function works as far as selecting "save full page" or save visible" but the image download never happens. Version is up to date and I have restarted but the issue persists.

Asked by cmscharf 1 unyaka odlule

Answered by jscher2000 - Support Volunteer 1 unyaka odlule

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Firefox not loading LastPass vault

When I try to open my LastPass vault: https://lastpass.com/vault/ The "LastPass •••|" logo is displayed, but nothing further happens. This page is being loaded correctly … (funda kabanzi)

When I try to open my LastPass vault: https://lastpass.com/vault/ The "LastPass •••|" logo is displayed, but nothing further happens.

This page is being loaded correctly by Safari and by Google Chrome.

Asked by matfeynisya 1 unyaka odlule

Last reply by markwarner22 1 unyaka odlule

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FF starts up with blank page when using Secure DNS

I am using VPN and have excluded FF using split tunnel, so I enabled Secure DNS in FF with Cloudflare. When I first launch FF, I get a blank page and nothing in the addre… (funda kabanzi)

I am using VPN and have excluded FF using split tunnel, so I enabled Secure DNS in FF with Cloudflare. When I first launch FF, I get a blank page and nothing in the address bar. After that, I can open all webpages just fine. It's only that first page right when launching FF that doesn't work properly.

Asked by tzr916 1 unyaka odlule

Answered by tzr916 1 unyaka odlule

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Sidebar removal

I now have a visible sidebar, after installing the latest update. The 'help' section says to click on the 'settings' icon in the sidebar. I have no buttons, at all, in th… (funda kabanzi)

I now have a visible sidebar, after installing the latest update. The 'help' section says to click on the 'settings' icon in the sidebar. I have no buttons, at all, in the sidebar. It is blank white. How do I remove this thing?

Asked by waciwica 1 unyaka odlule

Last reply by TyDraniu 1 unyaka odlule

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Unable to update at download.mozilla.org due to insecure connection

This has been a problem for me for a very long time, and I'm tired of having to use Chrome every time there's an update to Firefox. The issue I have is that I will get th… (funda kabanzi)

This has been a problem for me for a very long time, and I'm tired of having to use Chrome every time there's an update to Firefox.

The issue I have is that I will get the notification saying there's an update. I click the button to update now, the browser opens the auto download page and I get a not secure connection warning. The only work around I've found is to use Chrome, and sometimes I can use the "Other downloads" option.

I'm not running a VPN, or any other networking software on my pc. This is for the full program, not the Windows Store app.


Secure Connection Failed

An error occurred during a connection to download.mozilla.org. The server uses key pinning (HPKP) but no trusted certificate chain could be constructed that matches the pinset. Key pinning violations cannot be overridden.

Error code: MOZILLA_PKIX_ERROR_KEY_PINNING_FAILURE

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by Dan C 1 unyaka odlule

Last reply by NoahSUMO 1 unyaka odlule