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Installation aborted because the add-on appears to be corrupt.

Installation aborted because the add-on appears to be corrupt. OmegaSwitch Hello, I encountered an error when trying to install the extension. I've never encountered an… (funda kabanzi)

Installation aborted because the add-on appears to be corrupt. OmegaSwitch

Hello, I encountered an error when trying to install the extension. I've never encountered anything like this before

Kusonjululiwe Okugcinwe kunqolobane 10 7751

New tab opens, cursor goes to bottom of page

For a few days now whenever a new tab opens, either by clicking a link in search results or by clicking a link in an email, the cursor jumps to the bottom of the page and… (funda kabanzi)

For a few days now whenever a new tab opens, either by clicking a link in search results or by clicking a link in an email, the cursor jumps to the bottom of the page and I have to scroll to the top of the page. I'm just getting started with Windows 11 on a new computer. What happened to cause this?

Okugcinwe kunqolobane 2 435

"Firefox is installing componants needed..." is blocking media content from playing

I can't get firefox to play amazon music web page or netflix because it claims to be installing an app which it never completes. I've tried to purge cache for the site i… (funda kabanzi)

I can't get firefox to play amazon music web page or netflix because it claims to be installing an app which it never completes. I've tried to purge cache for the site in question, to no avail. What is the solution?

Okugcinwe kunqolobane 9 343

Windows 7, 8.x Support (ESR 115) ends in september - right?

Hello everyone, support for Windows 7, 8 and 8.1 will end in September with the end of the ESR 115 branch. Corresponding support article Is this still the current status… (funda kabanzi)

Hello everyone,

support for Windows 7, 8 and 8.1 will end in September with the end of the ESR 115 branch. Corresponding support article

Is this still the current status or are there any plans to support the old Windows versions for a little longer?

Thanks and regards, Martin

Okugcinwe kunqolobane 5 287

Update to beta prompt

I'm having trouble posting here with that error message, and problems uploading images, so forgive me if you have not seen the latest updated post. error cor-el said Yo… (funda kabanzi)

I'm having trouble posting here with that error message, and problems uploading images, so forgive me if you have not seen the latest updated post.

error

cor-el said

You are still on the beta update channel as you can see in the "Help -> About Firefox" screenshots.
That's why I'm here. How do I get off the beta channel?

cor-el said

You can possibly check about:support for the path of the Firefox binary and profile folder..
Update Channel: beta. The binary path is to my Firefox stable install, E:\My Documents\A_FIREFOX BROWSER\FIREFOX\firefox.exe. How can that be? Why am I'm listed on the beta channel when the system is pointing to using a stable install, listed as 128.03? about:support

cor-el said

Above you mention portable, are you using a portable Firefox version? To update, it's just a matter of extracting the executable and replacing the contents of the portable folder.
Can we define portable? Does this only include only "official" version releases. Would we not be having this problem with an official release.


What differentiates the "portable"method, that I've been using as my method for years without an incident, up until recent recent Firefox releases? The only thing I do when there's an update is replace the contents of the install folder, the same folder that the profile manager is pointing to, with the contents of the extracted executable,

I just realized the existence of this folder in about:support "Update Folder: C:\ProgramData\Mozilla-1de4eec8-1241-4177-a864-e594e8d1fb38\updates\C47CD37E750B0BD0. I tried to delete it. It recreated itself, changed my settins to "Update Autoimatically" and wiped out my entire session.

The contents of it's update-config.json file are the following. Would changing these values to "false" do any good? Or perhaps altering the contents of updates.xml in the same folder

"{"__DEFAULTS__":{"app.update.auto":true,"app.update.background.enabled":true},"app.update.auto":false}"

I do have a "Profile" folder at C:\Users\mr\AppData\Local\Mozilla\Firefox\Profiles. The two entries are from 2019. One is empty, ans these are the contents of the other

profile contents

Okugcinwe kunqolobane 2 204

Last update issues

Since the last update (was executed today in my case 16-07-2024), firefox has been very slow and freezing and crashing. Also, somehow it is the only browser that can't ha… (funda kabanzi)

Since the last update (was executed today in my case 16-07-2024), firefox has been very slow and freezing and crashing. Also, somehow it is the only browser that can't handle yahoo finance new charts and keeps freezing....so many issues in a short span of time, please check. I have tried other browsers and things seem to work fine there, so, it is not my computer or OS.

Okugcinwe kunqolobane 2 201

Up dat of 08/01/2024 wiped out my bookmarks, tabs, history, sign in info!!! And I get a message that 128,0,3 is not compatible,

help me restore my pre update condition. This is very upsetting My tabs, bookmarks, everything is gone, gone, gonegone Can I just delete this version 128.0.3 and go back … (funda kabanzi)

help me restore my pre update condition. This is very upsetting My tabs, bookmarks, everything is gone, gone, gonegone Can I just delete this version 128.0.3 and go back to previous version, which was functional?

Okugcinwe kunqolobane 1 200

Latest update caused messed up fonts on pages and tabs

Updated my Win 11 laptop with latest changes and find the fonts on pages and on tabs is all messed up. I've tried Settings to choose larger size, set defaults to Arial a… (funda kabanzi)

Updated my Win 11 laptop with latest changes and find the fonts on pages and on tabs is all messed up. I've tried Settings to choose larger size, set defaults to Arial and/or Arial Round .... does not help.

How do I either fix this, or undo this update, or is there a fix coming ASAP??

Okugcinwe kunqolobane 5 193

cannot access any service related to cyberfolks.pl since the latest update

Hello, since the last firefox browser updates I cannot access anymore cyberfolks.pl, and it is really a problem because I have my working emails and the hosting of my com… (funda kabanzi)

Hello, since the last firefox browser updates I cannot access anymore cyberfolks.pl, and it is really a problem because I have my working emails and the hosting of my company website of cyberfolks. Can you please fix this?

Okugcinwe kunqolobane 2 174

I cannot verify anything by phone number

Dear Firefox, I want to install any VPN app to access my Bank account, but my phone number is not available because I am outside the Americas. Can you let me know how ca… (funda kabanzi)

Dear Firefox, I want to install any VPN app to access my Bank account, but my phone number is not available because I am outside the Americas. Can you let me know how can I install and use any VPN program you provide? Thank you so much for your help!

best, CAN

Okugcinwe kunqolobane 1 155

Firefox browswer failed to check for update.

I am on a Windows 10 Pro PC 64 Bit OS with 16GB of memory, running Bit Defender Total Security. I have used Firefox for many years and have never had a problem The browse… (funda kabanzi)

I am on a Windows 10 Pro PC 64 Bit OS with 16GB of memory, running Bit Defender Total Security. I have used Firefox for many years and have never had a problem The browser is version 128.0.2 (64-bit). A few days ago in the application menu told me there was an update and said to install it because it couldn't check for updates. I downloaded and installed it three times now, but the problem still persists. My Bit Defender also keeps popping up messages telling me "firefox.exe attempted to establish a connection relying on an unmatching security certificate to aus5.mozilla.org. We blocked the connection to keep your data safe since the used certificate was issued for a different web address than the targeted one." I have had over 2000 of those messages in the past few days.

I have never had an issue like this before. Is there a glitch in the most recent update? What can I do to fix it outside of resetting my browser, which logs me out of my google accounts and causes me to not be able to get back into them.

Okugcinwe kunqolobane 3 135

Lost local folders following Firefox re-install

Downloading emails became grindingly slow and so I re-installed Firefox only to find that years of saved emails across many many folders, as well as contact addresses hav… (funda kabanzi)

Downloading emails became grindingly slow and so I re-installed Firefox only to find that years of saved emails across many many folders, as well as contact addresses have vanished.

Help please

Okugcinwe kunqolobane 1 110