Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
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videos not playing

hi firefox support pls need help , for some reason my firefox wont play videos just youtube but other than that no i tried secure brose restar reintall erasing cookies an… (funda kabanzi)

hi firefox support pls need help , for some reason my firefox wont play videos just youtube but other than that no i tried secure brose restar reintall erasing cookies and extension nothing seems to be the solution

Asked by orro_mzrxe56 8 izinyanga ezidlule

Last reply by cor-el 8 izinyanga ezidlule

  • Okugcinwe kunqolobane

metamask

I previously had a MetaMask extension on FireFox and it would open as usual. Several days ago, I opened Firefox and the MetaMask icon in the upper bar wasn't there. I t… (funda kabanzi)

I previously had a MetaMask extension on FireFox and it would open as usual. Several days ago, I opened Firefox and the MetaMask icon in the upper bar wasn't there. I tried to download it on the browser several times and eventually got the download and entered the seed phrase and, with some outside help, established the extension again and recovered my tokens. So all was good. But today I opened my FireFox and the MetaMask was missing again. Can you please help me find out why it is missing and how to keep that from happening again. Thank you

Asked by geneholl93 8 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 8 izinyanga ezidlule

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Can't Enable Two-Factor-Authentication.

The only thing stopping me from switching to FireFox is this issue, whenever I try to enable 2-factor-auth I keep getting a message saying "Incorrect two-step authenticat… (funda kabanzi)

The only thing stopping me from switching to FireFox is this issue, whenever I try to enable 2-factor-auth I keep getting a message saying "Incorrect two-step authentication code".

I tried restarting my PC, restarting my phone, used 3 different auth apps, restarted my router, used a VPN, cleared cache and cookies, tried enabling it from a different browser, tried using a different phone, tried enabling it on a different account, and nothing fixed the issue, I keep getting the same error message "Incorrect two-step authentication code"

at this point I'm 99% sure it's a server sided issue.

help me, this is taking way too long to just activate 2-factor-authentication :(

Asked by XDark187 8 izinyanga ezidlule

Last reply by Dropa 8 izinyanga ezidlule

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Cannot Accept risk and continue

Hello, Firefox is not showing Accept the risk and continue-button when advance button is clicked. Due to this i am not able to access server. Image is attached for refer… (funda kabanzi)

Hello,

Firefox is not showing Accept the risk and continue-button when advance button is clicked. Due to this i am not able to access server. Image is attached for reference.

Using 104.0.2 (64-bit) on Window 11

No other browser I have used is having this issue with this site, just Firefox.

Asked by Zergling 8 izinyanga ezidlule

Last reply by cor-el 8 izinyanga ezidlule

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Fixed Window Size

Is there a way to make Firefox open with a fixed size? It currently opens with the last size. I frequently resize a window for a specific site, but don't need subsequent … (funda kabanzi)

Is there a way to make Firefox open with a fixed size? It currently opens with the last size. I frequently resize a window for a specific site, but don't need subsequent windows to open to that size.

Asked by krj 8 izinyanga ezidlule

Last reply by krj 8 izinyanga ezidlule

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Need Human Support. Is that possible?

My Firefox has intermittently (but many times a day) been been slow loading, often simply refusing to load at all. Clicking a link to open in a new tab often opens the t… (funda kabanzi)

My Firefox has intermittently (but many times a day) been been slow loading, often simply refusing to load at all. Clicking a link to open in a new tab often opens the tab but the tab says "New Tab" with an oscillating dot on the left. After a few minutes the dot stops and nothing displays. Often clicking something in Google News the new tab says "Opening " and then the Google URL. The page sometimes displays after a couple of minutes but sometimes never does.

I've disabled all my plugins except LastPass, but that doesn't help. My IT Support company hasn't been able to help. I tweeted Firefox and they suggested I DM them. I've done that, even sending a couple of illustrative screen videos. But no oikne has ever responded to my Twitter DM.

Is there any way to talk to a live person and share my screen to get some help?

If not, I'll need to abandon Firefox as my default browser after many, many years. It's become a real productivity-killer.

Asked by BillTreloar 8 izinyanga ezidlule

Last reply by BillTreloar 8 izinyanga ezidlule

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  • Okugcinwe kunqolobane

Sync doesn't work between Windows, Linux, and Android

I recently switched to Firefox from Chrome. I imported all the bookmarks and passwords from Chrome into Firefox on Windows. Next, I installed it on Linux and later on An… (funda kabanzi)

I recently switched to Firefox from Chrome. I imported all the bookmarks and passwords from Chrome into Firefox on Windows.

Next, I installed it on Linux and later on Android. The sync is not working properly that is what I noticed. Basically I have all the data on my Windows PC Firefox. It is not syncing between other devices, that will be my notebook running Linux and my Android Phone.

I read other similar question son the forum and did a Google search as well. I already did re-install a few times to no avail.

Here is the log from "about:sync-log" : https://paste.ee/p/5e57H

How do I fix this?

Asked by sul007 8 izinyanga ezidlule

Answered by jonzn4SUSE 8 izinyanga ezidlule

  • Okugcinwe kunqolobane

firefox browser occasionally downloads unknown htm files

Firefox browser occasionally downloads unknown htm files with 0KB size. If I open the file, what I see is just an empty file opened in firefox browser. I have absolutely … (funda kabanzi)

Firefox browser occasionally downloads unknown htm files with 0KB size. If I open the file, what I see is just an empty file opened in firefox browser. I have absolutely no idea why this is happening or in what situation this happens. Has anyone heard of or solved this kind of situation before?

Asked by allegro6335 8 izinyanga ezidlule

Last reply by Sotorp 8 izinyanga ezidlule

  • Okugcinwe kunqolobane

White Bar Pop's up for split secound in upper right of Firefox Windows

Hello, I was hoping someone could help explain an odd thing I have been seeing for a split secound while using Firefox. Currently using the newest version of Firefox but … (funda kabanzi)

Hello, I was hoping someone could help explain an odd thing I have been seeing for a split secound while using Firefox. Currently using the newest version of Firefox but have been noticing this happen for the last few months. While using Firefox I will see a white box flash in the upper right of the Firefox window for a few milliseconds.

I had to do a screen recording the slow down the recording down wish was a pain but I did capture it and included a screen grab below. I am running add-on's (Three Ad-Blockers) which I do use day to day but have independently removed them and still see the flashing.

Thanks for your time and assistance...

Asked by BATANTX 8 izinyanga ezidlule

Last reply by BATANTX 7 izinyanga ezidlule

  • Okugcinwe kunqolobane

Videos auto-play (video AND audio) despite Block setting being on for both

Going to any page on the ESPN.com site, videos are playing automatically - both video and audio - despite the fact that I have Firefox set to block both. I am running Fi… (funda kabanzi)

Going to any page on the ESPN.com site, videos are playing automatically - both video and audio - despite the fact that I have Firefox set to block both.

I am running Firefox 104.0.2 (latest version) on Windows 10.

Seems like the blocker is missing something, somehow. Anyone else see this?

Asked by cassidy.mt 8 izinyanga ezidlule

Last reply by cassidy.mt 8 izinyanga ezidlule

  • Kusonjululiwe
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The mouse-left click button does not work since last two updates

The mouse-left click button does not work since last two updates! The link is OK, floating menu with right click can open it in new tab, but left-click on buttons, divs,… (funda kabanzi)

The mouse-left click button does not work since last two updates!

The link is OK, floating menu with right click can open it in new tab, but left-click on buttons, divs, links is dead for a while

Something was changed in Firefox in the wrong direction.

Please help

Asked by mesasartworks 8 izinyanga ezidlule

Answered by mesasartworks 8 izinyanga ezidlule

  • Okugcinwe kunqolobane

Lost Audio in firefox

I have suddenly lost all audio in firefox using youtube. My Audio works fine in windows and i can play and hear all windows sounds, mp3 etc...The audio also works fine in… (funda kabanzi)

I have suddenly lost all audio in firefox using youtube. My Audio works fine in windows and i can play and hear all windows sounds, mp3 etc...The audio also works fine in Edge browser and Chrome browser. So it looks like an issue with firefox, The audio is not muted or disabled in any way its just silent when playing back youtube

Any help apreciated

Asked by e.mailme1 8 izinyanga ezidlule

Last reply by raychernandez 8 izinyanga ezidlule

  • Okugcinwe kunqolobane

What are there different profiles? Why is "default" not the default?

Today I stumbled on an issue that seems to have affected a number of users who care about profiles. The issue is articulated well here. It appears that a clean installati… (funda kabanzi)

Today I stumbled on an issue that seems to have affected a number of users who care about profiles. The issue is articulated well here. It appears that a clean installation of Firefox results in the creation of two profiles, one called "default-release" and another "default" where "default-release" is the default. Ugh.

Can any user safely delete the "default" profile and rename the "default-release" profile to "default" to restore a simple, uncomplicated configuration? Why wouldn't Firefox do this by default?

I understand from question 1264072 that Firefox did this intentionally to support multiple installs and release channels, but why shouldn't the "default" profile be used by default? Surely a user who is not performing multiple installs or dealing with multiple release channels shouldn't have their profile names polluted by unaffected concerns.

Asked by Jason R. Coombs 8 izinyanga ezidlule

Last reply by cor-el 8 izinyanga ezidlule

  • Okugcinwe kunqolobane

Export Chrome bookmarks to FireFox

I just installed Firefox. I looked at a few articles here that seem to be relevant to my issue, but they didn't get me anywhere. I just want to export bookmarks from Chr… (funda kabanzi)

I just installed Firefox. I looked at a few articles here that seem to be relevant to my issue, but they didn't get me anywhere. I just want to export bookmarks from Chrome to Firefox.

TIA SweetTasha

Asked by SweetTasha 8 izinyanga ezidlule

Last reply by jonzn4SUSE 8 izinyanga ezidlule

  • Okugcinwe kunqolobane

Printers not being seen in Firefox 104.0.2

Since the upgrade to Firefox 104.0.2, the only option when printing is to select "Save to PDF". All other apps can printer to any of my printers. I have to save as a pdf … (funda kabanzi)

Since the upgrade to Firefox 104.0.2, the only option when printing is to select "Save to PDF". All other apps can printer to any of my printers. I have to save as a pdf then print the document using the PDF viewer. I have HP4100 & HP9025 printers on my network, that all other apps can see and print to. I've refreshed Firefox & re-installed Firefox but the problem still persists. The System's printer dialog shows that both printers are available and changing default, or reinstalling the printers makes no difference. OS is Ubuntu 22.04.1 LTS.

Screenshots show the printer window in Firefox, and the Printer Settings from the OS Settings window.

Asked by steve.marvelley 8 izinyanga ezidlule

Last reply by steve.marvelley 8 izinyanga ezidlule

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Tabbs on Bottom

Woke up this morning, opened up Firefox and the Trolls have been busy rearranging things during the night. My profile manager disappeared, but I was able to fix that. N… (funda kabanzi)

Woke up this morning, opened up Firefox and the Trolls have been busy rearranging things during the night. My profile manager disappeared, but I was able to fix that. Now my tabs are out of place and I cannot find what to do to put the Tabs back on bottom, "The way they Should be". Help, please.

Anne,

Also, I am not real computer literate, so draw pictures if necessary.

Thank you.

Asked by Anne's Place 8 izinyanga ezidlule

Last reply by Anne's Place 8 izinyanga ezidlule

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How to change a keyboard shortcut

I have Firefox installed on Linux (Fedora), Windows, and macOS, and on Windows and Mac, I can use ctrl (cmd on Mac) + shift + Y to open the Bitwarden extension. On Linux,… (funda kabanzi)

I have Firefox installed on Linux (Fedora), Windows, and macOS, and on Windows and Mac, I can use ctrl (cmd on Mac) + shift + Y to open the Bitwarden extension. On Linux, this instead opens the downloads library (which is normally ctrl + shift + j...). Is there any way to change the shortcuts on Linux to be the same as the other two OSes? Judging by the many many open questions on this site about changing shortcuts, I'm not holding my breath...

Asked by spartanhooah 8 izinyanga ezidlule

Last reply by cor-el 8 izinyanga ezidlule

  • Okugcinwe kunqolobane

PWA Apps

Currently I use Firefox and Brave Browser, I want to use only Firefox, but the lack of an option to create shortcuts like in Brave is what prevents me from doing that, th… (funda kabanzi)

Currently I use Firefox and Brave Browser, I want to use only Firefox, but the lack of an option to create shortcuts like in Brave is what prevents me from doing that, these shortcuts are extremely useful and practical, but in Firefox the only way to do this is through links that will open in the browser, which is practically useless because I can create shortcut links within the browser itself. I also performed a procedure in the browser's advanced settings so that I could have this option, but it doesn't work either. So I was wondering if there is any other way to do this.

Asked by Walison 8 izinyanga ezidlule

Last reply by TyDraniu 8 izinyanga ezidlule

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Firefox will not upload files.

Firefox will not upload files to attach to emails, or to the cloud. Says "Firefox not responding" and the little wheel just spins. Only solution is to quit Firefox. … (funda kabanzi)

Firefox will not upload files to attach to emails, or to the cloud. Says "Firefox not responding" and the little wheel just spins. Only solution is to quit Firefox.

Asked by pluedy 8 izinyanga ezidlule

Last reply by pluedy 8 izinyanga ezidlule