I-Firefox Community Forum

The charge may be legit. But how do I find out? Is there an email or phone number for Support. I've been to the support page. But I am a very happy Firefox user for many years, and I don't need technical support. Do I need to write a letter???

Mozilla's business model of not providing actual technical support for Firefox is the reason I will look for other browsers to use. If enough users avoid Firefox, their advertising revenues will dry up, and they will either go out of business, or start caring about their users. This is a horrible, unsustainable business model. business model.

bold textI am recently getting continual pop-up notifications allegedly from Firefox saying I have 3 viruses on my PC plus another pop-up offering to remove them and secure my data. Antivirus scans by System Mechanic and Malwarebytes don't find any problem. Do you have a 'fix' for this.'bold text'

I paid 60 bucks for VPN addon and I CANNOT use it because I use Ubuntu. I would never use Windows. Can I have a refund please?? [edited from public] I paid via Paypal.

You started pushing a widget a while back that shows the days I've been on Yahoo, concurrent and otherwise. This thing is annoying and I want it gone. I don't care how much I've used Yahoo on my devices and You already know via tracking cookies.

Make it go away or tell me how to get rid of it - PLEASE.

I couldn't find a place to discuss topics regarding Bugzilla itself, so I'm looking in this community. If there's a better place, please tell me.

Why the hell does Bugzilla show my private e-mail address publicly (see screenshot)? That's not normal. No other online service (like Google, Instagram, Facebook, Reddit, GitHub, Microsoft, etc.) publicly shows my private e-mail address that is associated with my account. How can I disable that?

If there's actually no way to disable that, I think Bugzilla is even more trash than I already thought it is. In my opinion that's standard and it should be supported, just like on any other platform on the internet. I don't like Bugzilla because it doesn't look as clear and modern as GitHub or GitLab, has a worse text/markdown editor and it seems to be lacking some useful features. It's good that Mozilla creates some competition to big tech companies but it's also valid to criticize their products if they are simply worse (which is disappointing but nonetheless, it's true sometimes).

Internet searches for Firefox support/forums shows https://www.mozilla.org/en-US/about/forums/ and https://www.mozilla.org/en-US/about/governance/policies/participation/

Searching around these links is too difficult to find where to post any questions, which happens to be on this link https://support.mozilla.org/en-US/questions/

Please make UX friendlier.

I couldn't find a proper category for this. Why does Mozilla make it hard to figure out where to report a bug? And then once you find where you need to be, they force you to create an additional login (something EVERYBODY wants to do more than necessary) to actually report the bug.

Yay, just what I want to waste time doing. I was hoping I could create another useless account somewhere with a new username and password to fill up my password manager with more junk. Thanks Mozilla!

Brought to you by the UI designer who thought it would be a good idea to remove all semblance of separation or delineation between individual tabs. This guy probably defiantly refuses to shave a break in the unibrow he got teased for mercilessly in high school.

Be nice. Our volunteers are Mozilla users just like you, who take the time out of their day to help.

Be descriptive. Saying “playing video on YouTube is always choppy” will help us understand the issue better than saying “something is wrong” or “the app is bro ken”.

Follow through. Sometimes, our volunteers would ask you for more information or to test out certain scenarios. The sooner you can do this, the sooner they would know how to fix it.

I have an icloud-account, a google-account, three facebook-accounts, two gmail-accounts, an outlook-account. How do I simpify the system, and how do I transfer data from one facebook-account to another?

i want to remove quick share and everything associated with it ! i have never wanted it and you changing the [expletive] name and putting it back on my devices is [expletive] really [expletive] me off !!! i have never liked it i dont [expletive] use it and everytime you change name and load it on my phone [expletive] [expletive] me off more and i dream of the day i get to meet you my fist to your face  ! stop put this [expletive] garbage on my [expletive] phone !!!!