I-Firefox Community Forum

I just changed my billing method for pocket premium and a message stated that my subscription was charged to the new credit card. I was already charged the subscription on a different card that I wanted removed from my account. Will this be refunded immediately?

I used to click on a bookmark to open a new window and load the link, but now it's loaded directly into the original window, how do I revert back to the previous state?

This is going to start out sounding like a Google problem, but please read the whole thing. I have a new Windows 11 Dell, and I normally run Firefox. When I wasn't able to attach a file to a gmail email I went to Google Account Help. It suggested that I delete cookies and cache, which I have now done several times. Now the problem is that I can't get to Gmail from Account Help. I have deleted everything that Firefox History will let me delete, and no matter how I try to get to it I cannot get to Gmail. It keeps me in Google Account Help.

Here's why I think I have a Firefox problem. In frustration I opened MS Edge. It let me get to Gmail, and it let me attach the file to my email. It seems to me that if I were having a Google problem, it wouldn't matter which browser I was in. As soon as it saw my email address it would put me in the same place. That's my reasoning anyway.

Please Help!!!

Hi, When I use a shortcut for a bookmark (e.g., typing "yt" to activate my youtube search bookmark with URL set to "https://www.youtube . com/results?search_query=%s" and shortcut set to "yt") it opens in a new tab. I am in the habit of making a new tab before using a shortcut to search using a bookmark. How can I change the shortcut bookmark behavior to open in the same tab where i typed the query into the URL bar?

Firefox runs fine most of the time. If I right-click to download an image, or click a link to download a PDF or other file, or Save HTML, I see the "Save file" dialog, click Save and then Firefox freezes up for a while, maybe a minute or two. Pages won't scroll. I can't switch tabs. I can bring up a different firefox window and it redraws its contents, but I can't scroll or do anything else.

This didn't happen a month ago, then one day after a system upgrade, it happens every time. I'm using FF 123.0.1 on Arch Linux. 64GB RAM, so it's not a memory shortage. I have upgraded one or two times more since the upgrade when this appeared. Chromium is not affected, Thunderbird is fine, and all other software continues to be fine as before, including when saving files. Only FF has this problem.

What is the problem and solution? Are there ways to gather more info to diagnose the problem, if needed?

When you click on the player in YouTube, it lights up, how to turn off the backlight. If I click on the play button, the button is highlighted and I can’t press the spacebar to press stop or play

Hi Every single one of my passwords is compromised according to you. Therefore I think the data breach is with Firefox . I have set up several unique passwords recently - how are they breached so soon? And why every single one. It is very suspicious. Regards Caroline

When using Firefox, Facebook recently began insisting that I use a second device to obtain permission to log into my Facebook account. This is relatively new, and Edge still lets me log in without issue. How can I make Firefox return to the easier login system?

Hello there. I'm used to pressing Super(Win key) + Grave(`) to type "`" because the Grave key itself is a global shortcut for opening the terminal window. It works as expected in the other applications, but not in Firefox input fields. If the site is capturing the key presses, it will handle the super + key as usual. For example, GitHub will surround the selected word with ` symbols on grave key press. This problem is not limited to super + grave, but any other letter. For example, Super + q is expected to produce the letter "q", but in Firefox it produces nothing.

I'm trying to identify why the Super + key behavior in Firefox is different from other systems and if I should open a bug or not. Maybe this is the same bug as https://bugzilla.mozilla.org/show_bug.cgi?id=1626609. Thunderbird has the same problem.

Firefox: 123.0.1

I've been unable to click through links in Thunderbird. It appears to be because Firefox refuses to be my default browser. When it asked whether I wanted it to be my default browser I answered yes, but then got a blue message saying I should go to settings/default apps. It has never done this before. I can't use Win 10 Settings because it doesn't do anything because it has been corrupted by a power cut. But this has not been a problem before because Firefox has always made itself the defealt browser when requested. I have tried doing it via the menue but I get the same message. So it appears, either Firefox has changed, or Windows 10, preventing from Firefox doing it itself. I haven't used any other browser. Edge was not set up. Any suggestions?

The nerd font in the webpage is not correctly displayed with all font settings (sans, sans-serif and mono) setted to nerd font.

Webpage: https://starship.rs/config/#battery

The discord web app detects my microphone input, but it does not detect the output. I've tried troubleshooting my earphones and using the device speakers. I've also tried checking the windows sound system, the browser permissions as well as clearing cache. I've gone over this with the discord staff and they said that the firefox team would be able to handle the situation better, as the problem does not persist between different browsers.

Whenever I have 2 tabs open, Firefox always takes up 2gb of ram. I already turned on minimum memory usage in about:memory and turned off hardware acceleration.

For context, my specs: 8gb ram i5 1240p (integrated graphics)

I know you're meant to use up all of your ram, but I typically have other apps pen to multitask.

Thank you

I'm running Firefox 123.0.1 on Linux Mint 21.2. Something changed after my last update. I visit a number of web sites at which I scroll down a window to a link, click on it to open it, read that link, and then return to the previous page. Examples are news sites like slashdot.org, associated press, or arcamax. Firefox used to return to the place in the original site page where I had clicked on a link. Now, it returns to the top of the original site page, and I have to scroll down again to where I had clicked on a link. I can right click on a link, open a new tab, and then close that tab, but that requires multiple clicks, and I used to just click/click. Is there a way to set up Firefox to go back to the previous behavior? Thanks in advance. ;

To open a link of a website in the background tab is CTRL+click, why is it that to open a bookmark of the bookmark toolbar in the background tab is CTRL+shift+click. It is confusing! A bookmark is a link! For comparison, both of them are CTRL + click in chromium. BTW, there is no explanation in advanced configuration preferences.

I've got a set of core bookmark folders set up. When I'm in a window with all tabs open in that folder, how can I update the tabs without manually having to go to each one that is new? It would seem a horrible task to have to compare which tabs are already saved in the folder, to whichever new ones I've added! Thank you!

I even tried running in safe mode but the problem remains. If I copy an image from anywhere - Discord, a website, the snipping tool in windows - and go to paste it into Facebook/Plurk/anything similar, it doesn't work.

This works perfectly in Chrome and used to work perfectly in Firefox. This is becoming infuriating. I can't even do 'take screenshot' and have it paste.

I try to synchronize my firefox on my new laptop but it gives 5 minutes to enter the code, the code arrives afer more than 15 minutes.. The help syggests if it not works to use another mail address but I cannot delete the mail adress, every time I want to synchronize the existing mailadress appears with a password field and the adress cannot be changed. Can someone help me to solve this, is there an other way to synchronize?