I-Firefox Isithangami Sokwesekwa

For the past few days, when I try to log on to PlayStation on Firefox, the sign-in page sits on a loading swirl after inputting email. There's a clear memory leak shown on Task Manager. The menu bar's right-click doesn't draw properly. FF can't be closed and needs to be terminated. The only extension I have is uBlock Origin disabled for this site.

This website works on Edge.

Attached is the broken menu from right-clicking the menu bar.

Ok, so I installed Firefox today, and tried to watch Discovery+, it kept saying it was installing components to play the audio and video and never seemed to actually install them. I finally figured out it's the widevine plugin sitting there with a yellow bar saying it's going to install soon but never does.

I went through nearly an hour of troubleshooting, and nothing has worked. I tried toggling the DRM option on and off, restarting the browser and PC, reinstalling Firefox, restarting my modem, disabling and enabling the plugin itself, going to all the streaming sites I use, attempting to manually install the plugin, etc.

As far as I know, I'm not using an antivirus, I don't have my VPN on, any other extensions or plugins, pihole, or anything else I saw in other support queries. I'm just going crazy trying to fix this since it seems nothing works.

I've noticed over time that the History, or Library or whatever Mozilla wants to call the History, does not record all pages that are visited - and now it's getting worse and mixing pages up.

It's just been an annoyance until recently, but it has now caused me and my partner real issues, especially with his work.

Today it happened again but I have the time to actually come and tell someone about it in hopes that it actually gets fixed...

Here is what happened today, as happens all too frequently when I go to use the HISTORY function in Firefox accross multiple devices and installs over the past year or so;

I wanted to find a video I watched on youtube on the morning of the 7th November to show my friend, I know the title of it so I started typing it into the address bar to bring it up in the HISTORY but nothing appeared - here we go again I thought.

I might have thought maybe I misremembered the title if this had not happened multiple times already but I went through the motions anyway.

I know exactly when I watched it, so I opened the HISTORY and - because there is no ability to search for an actual date range for some daft reason - I started scrolling.

I got to the 7th, and there were videos I watched before, and videos I watched after, but not the video I was looking for - but there is a video I watched another day there in it's place.

So I opened youtube, went to my history there, scrolled back to the same videos, and sure enough, the video I am looking for is there and the video that is present in my HISTORY is not.

In the screen clippings attached, You can see that in my Firefox HISTORY and Youtube watch history match except for one thing, the 4 minute long "Contouring 101" video that I was originally looking for is present in my youtube watch history, but not on my Firefox HISTORY.

In it's place is a video titled "Life Changing, Tom Shares the Fight for his Life." - which is a 30 minute video I watched on the 31st of October - according to my youtube history and my memory - but not my Firefox HISTORY.

You can see the gap in my Firefox HISTORY where the "Contouring 101" video should be is just 5 minutes, makes sense it took me 5 mins to watch a 4:17 min video and then choose what to click on next, right?

I used to love the history function on browsers, years and years ago it was so good. Now it seems to just be an unmaintained afterthough with minimal functionality and no thought to accuracy.

is there any way we can go back to a accurate, concise and functional HISTORY? Or do I have to find another browser or third party solution?

Thanks for your time.

Firefox Updates:

Automatically install updates (recommended) = OFF When Firefox is not running = OFF (It's on but greyed out because of the above setting) Check for updates but let you choose to install them = ON

Is it normal that firefox still creates this "telemetry" folder even when auto updates are OFF? C:\ProgramData\Mozilla-1de4eec8-1241-4177-a854-e594e9c1fb38 UpdateLock-CA7422744AE1A41C

C:\ProgramData\Mozilla-1de4eec8-1241-4177-a854-e594e9c1fb38\updates\CA7422744AE1A41C update-config.json {"__DEFAULTS__":{"app.update.auto":true,"app.update.background.enabled":true},"app.update.auto":false}

As suggested i added these two lines to firefox.cfg lockPref("app.update.background.enabled", false); lockPref("app.update.background.scheduling.enabled", false); Seem like firefox doesn't give a ****? How can i once and for all fully disable both these settings? Automatically install updates (recommended) = OFF When Firefox is not running = OFF

By the way, during the installation i DID NOT install the maintenance service, so why exactly is the exe in the directory anyways??

My regular profile has deleted all saved history, tabs, bookmarks, etc. This happened before and seems related to having private browings open. and to an update in progress or recent.

Opend a private window. Then noticed regular FF wasn't opened. I opened the usual profile and all saved info is gone. Also, my stuff to be synced is way out of date so can't restore from there (I always had sync up to date). My "backup" can't be opened to restore.

Where do I find yesrterday's info? How do I restore my session, bookmarks, etc?

Last time, I tried to follow directions I found soemwhere but the instruction werent clear at all and had to restore from a disk image.

Why is there stsill the private window deleting regular window?

What is going on with the Bookmarks function continuously duplicating? I've used the add-in tool (Love It!), but my bookmarks keep duplicating! What is going on & are you going to fix it? I use Mozilla Firefox exclusively as I don't like or trust Microsoft Edge or Google Chrome. Would REALY like to get this problem corrected!

Hello this is Don. I am using Win10 with Firefox 120.0 64 Bit as my default browser I am having a problem with logging in to The Sony Community Forum where I help Sony users. I enter my email as my Sign in ID then press enter to get to the password screen and it goes to the spinning grey circle on a white screen. My Memory and CPU gets really high and my browser locks up and I have to go to task manager and End Task for all Firefox processes to unlock it. I have no problem getting in to the website with MS Edge but I hate using it but I have to in order to sign in to Sony Community Forum and help users. I have have done a full system scan for malware with Norton, MSERT, Malwarebytes and Windows Defender. I have done a REFRESH of Firefox and I have even uninstalled and re-installed Firefox and nothing helps. I have it set to auto clear everything under History including Cache and Cookies. There is something about this Forum that for the past week will not let me in. I have emailed my Sony Advocacy leader and he is having the Web Site Team looking into it. This is the only website I cannot log in to. I have used Firefox for years and do not want to have to go to something else.

Respectfully, Don

Is there a Firefox setting that automatically clears cookies? When I turned my computer on, it had been cleared of cookies since the last time I had it on a few hours ago, but I didn't do it. No one else here to use the computer but me. I don't want cookies cleared automatically. How do I change it back to manual? I use Firefox Browser 120.0

thank you

Starting on 12/1/23 Firefox browser on Windows PC is Not Responding while loading up bookmarks toolbar. Switching to "Never Show" is only way to load the browser. Trying to open or manage bookmarks freezes up the FF browser again.

This issue started with a (frustrating) set of steps following a page which wasn't displayed (https://www.ziggogo.tv/) - the screen remained black. Refresh solved it but the reinstalled plugins didn't show an icon and did not work at all. I de-installed Firefox, installed some old version from an update, installed all plugins and then updated to the latest version. Now finally everything seems to work- except that the 2nd and next windows show at a quarter of the size compared to the first whchi show correctly. I've tried everything I could think of with xulstore.json in the correct ..\AppData\Roaming\Mozilla\Firefox\Profiles\ subdirectory but nothing helps. I deleted it (which requires you to re-check that you want a menu bar),when I though for a moment it worked, made it read only (which means Firefox makes a .tmp version of it), manually changed the content (e.g. to "main-window":{"screenX":"4","screenY":"4","width":"3840","height":"2048","sizemode":"maximized"}}} matching my 4K monitor but nothing helps. And no, Ctrl click the Close button doesn't help either.

I suspect that it is a (maybe reintroduced) bug in a later build. I don't update often and I haven't seen this issue before.

Anything I can do which I haven't tried?

Is there a way for me to make custom JavaScript code to add things, like a built-in music player, to Firefox? I think it would be pretty neat if users could code their own things to add to Firefox.

I had 2 windows open, closed one, lost all of my tabs. Restore didn't work. I tried to restore by renaming session-store-backups folder files. doesn't work. There is a file called upgrade.jsonlz4 from November, maybe that could be used to restore tabs somehow?

The computers bookmarks after September 28 and before December 1 2023 are missing as well as the internet history in the mozilla browser only. I see no possible way of restoring them. I see no way to contact mozilla directly about this either.

Hello, every once in a while Firefox on my Win 10 PC resets bookmarks, logins and saved tabs to ones that I used several weeks/months ago. I also remember that it once switched back to a newer instance a few days after switching to and older one. When I try to open the app, it also creates a new icon on my taskbar. This has happened around 4-5 times in the last year. Does any one have an idea what the problem might be? Thanks in advance!

Whenever I start Firefox as "New Private Window", I see in Task Manager, that Skype loads up into memory. Skype is Not found anywhere in any of the the Firefox Settings windows, not even as there but disabled. This does not occur when I open a regular Firefox window.