Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

changing primary email address

In attempts to continue reading New York Times, I have faced a problem of not being able to change the primary email which has changed to be [email hidden]@gmail.com (in… (funda kabanzi)

In attempts to continue reading New York Times, I have faced a problem of not being able to change the primary email which has changed to be [email hidden]@gmail.com (instead of having the end as jyu.fi)

Asked by Heikki Lyytinen 6 izinyanga ezidlule

Last reply by Mark 6 izinyanga ezidlule

  • Okugcinwe kunqolobane

Firefox Duplicates

When opening Firefox, Duplicates open but are unseen. I may have 2 tabs open but my task manager tells me there are 14, sometimes 31. What can I do to stop or get rid of … (funda kabanzi)

When opening Firefox, Duplicates open but are unseen. I may have 2 tabs open but my task manager tells me there are 14, sometimes 31. What can I do to stop or get rid of the duplicates pages. if I can't I will have to remove Firefox.

Asked by PrincessChris 6 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 6 izinyanga ezidlule

  • Okugcinwe kunqolobane

I am new to silver sneakers. I’m told that I am now a member but there is nowhere to create a password. The app will not send me a reset password email

I’ve repeatedly tried to ask via email for a password reset since I don’t have a password Further more while the ai phone bot says I’m in the records when I try to estab… (funda kabanzi)

I’ve repeatedly tried to ask via email for a password reset since I don’t have a password Further more while the ai phone bot says I’m in the records when I try to establish eligibility I am denied. Please help me get out of this endless loop Peter Jessen. [edited email]. 03/22/1955. ID [edited]

Asked by Pfjessen 6 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 6 izinyanga ezidlule

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  • Okugcinwe kunqolobane

WhatsApp code

Hi Mozilla teams,I need your help! I lost my phone and my access WhatsApp,I don't have code to have my WhatsApp access back, I'm really confused about what's going on, I'… (funda kabanzi)

Hi Mozilla teams,I need your help! I lost my phone and my access WhatsApp,I don't have code to have my WhatsApp access back, I'm really confused about what's going on, I'd really appreciate if could take a look into this issue , and restore my WhatsApp code back, thank so much for your help.

Asked by alarazumra96 8 izinyanga ezidlule

Last reply by hawk 6 izinyanga ezidlule

  • Okugcinwe kunqolobane

Cannot change my email address

I cannot change my email address to my new email address. When I try to follow the primary email change procedure, after entering my new address, I receive a message: "t… (funda kabanzi)

I cannot change my email address to my new email address.

When I try to follow the primary email change procedure, after entering my new address, I receive a message: "that account already exists."

My new email address is: [edited] @gmail.com My old email address is [edited] @aol.com

I no longer have access to my old email address [edited] @aol.com which changed years ago.

I have never had any identity confusion with my current gmail address, [edited] @gmail.com

This situation may have happened from my previous attempts to update my primary email address. Could you send me a verification code to [edited] @gmail.com so that I can resolve this situation?

Thank you.

David Durand cell [edited phone# and email from public community support forum]

Asked by David Durand 6 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 6 izinyanga ezidlule

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  • Okugcinwe kunqolobane

Primary Password

I set up a primary password, forgot it and set up another one, now neither work. I'm so fed up with Firefox i just want to delete it, but Mozilla support said do not de… (funda kabanzi)

I set up a primary password, forgot it and set up another one, now neither work. I'm so fed up with Firefox i just want to delete it, but Mozilla support said do not delete the account without solving this problem.

I'd appreciate any help you can give.

I do use AVG and I have turned off the VPN while using Firefox to see if that helps.

Best

Deb

Asked by SuMo Bot 7 izinyanga ezidlule

Last reply by markwarner22 7 izinyanga ezidlule

  • Okugcinwe kunqolobane

Requiring a passkey

Firefox now requires me to use a passkey to log in to YouTube. I don't have (or want) a passkey. My computer locks up solid, and I must reboot when I cancel the request f… (funda kabanzi)

Firefox now requires me to use a passkey to log in to YouTube. I don't have (or want) a passkey. My computer locks up solid, and I must reboot when I cancel the request for a pass key. I have cleared the Firefox cache and cookies. Nothing seems to help.

Asked by Gary Hall 7 izinyanga ezidlule

Last reply by Gary Hall 7 izinyanga ezidlule

  • Okugcinwe kunqolobane

My laptop is a windows 11 and it looks like I got windows 10, I used a password I had from my old computer.

I think I have wrong version of FireFox on computer, because I signed in with old password I think I used on old windows 8 computer. I have a windows 11 laptop.bold text … (funda kabanzi)

I think I have wrong version of FireFox on computer, because I signed in with old password I think I used on old windows 8 computer. I have a windows 11 laptop.bold text

Asked by priaulxdavid781 7 izinyanga ezidlule

Last reply by James 7 izinyanga ezidlule

  • Okugcinwe kunqolobane

Signing into Yahoo mail using passkey popup

Until the other day I was able to simply sign in to my various Yahoo email accounts password by using my 1Password saved password. Now,when I try to log into my Yahoo ema… (funda kabanzi)

Until the other day I was able to simply sign in to my various Yahoo email accounts password by using my 1Password saved password. Now,when I try to log into my Yahoo email accounts I get a popup window (see attached screen-print) saying that Windows Security wants to make sure it's me and that "This request comes from Firefox, published by Mozilla Corporation. Insert your security key into the USB port." Then I have to click the "Cancel" button, click "Try signing in another way" link and I can then sign in as I use to with my 1Password stored password.

These extra steps that are now required to sign-in to my Yahoo email accounts is very annoying and frustrating.

Asked by JL 1 unyaka odlule

Last reply by DAVE 7 izinyanga ezidlule

  • Okugcinwe kunqolobane

Lost My Data Please Help

Hi I installed a new Windows but forgot my Firefox password. Please help me get my information back. I had multiple passwords and a long history in my account. I have bee… (funda kabanzi)

Hi I installed a new Windows but forgot my Firefox password. Please help me get my information back. I had multiple passwords and a long history in my account. I have been using Firefox for years. I can authenticate however you want. Please I need my information.

Asked by Ali 7 izinyanga ezidlule

Last reply by markwarner22 7 izinyanga ezidlule

  • Okugcinwe kunqolobane

How can I delete places.sqlite? Privacy concern.

places.sqlite: this file records EVERY website I've ever visited in a db table! This despite opting out of History and flushing daily It's frustrating that FF surreptiou… (funda kabanzi)

places.sqlite: this file records EVERY website I've ever visited in a db table! This despite opting out of History and flushing daily It's frustrating that FF surreptiously collects such personal info. Why record every site I visit, date-timestamps, frequency, etc.?

moz_historyvisits_dateindex ON moz_historyvisits (visit_date) moz_places_lastvisitdateindex

As test, I changed the name to places-sqlite.old to see if FF will create a new one It didn't make a new table; re-created the old one.

I need to update FF because of the expired certificates, but would like to clear these out first. Similarly, can I get rid of the icon database? My bookmarks are backed up as JSON and HTML files. I just wished they didn't contain extraneous info

Asked by plew29881 8 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 8 izinyanga ezidlule

  • Okugcinwe kunqolobane

Passkey

When I switched to firefox, passkey no longer works, when I switched back to chrome it worked again - why? Please note: I use keeper in both instances.

Asked by adam199 8 izinyanga ezidlule

Last reply by adam199 8 izinyanga ezidlule