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Cannot Connect to NAS via Firefox

Hello Firefox - I connect to my NAS via Firefox, after a recent NAS update I've been experiencing issues with connecting to my machine. Touching on all abases before pani… (funda kabanzi)

Hello Firefox - I connect to my NAS via Firefox, after a recent NAS update I've been experiencing issues with connecting to my machine. Touching on all abases before panic, is this an issue you can prescribe a visit to settings which may resolve the problem? This is the error message - Unable to connect An error occurred during a connection to 192.XXX.X.XX. The site could be temporarily unavailable or too busy. Try again in a few moments. If you are unable to load any pages, check your computer’s network connection. If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.

Asked by The McDaddy 8 izinyanga ezidlule

Last reply by Bill 7 izinyanga ezidlule

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Firefox closes when laptop is in sleep mode

Hi, I run windows 11 on my laptop. Whenever my laptop goes in sleep mode, all Firefox tabs closes automatically for no reason! and when I open it again a button appears s… (funda kabanzi)

Hi, I run windows 11 on my laptop. Whenever my laptop goes in sleep mode, all Firefox tabs closes automatically for no reason! and when I open it again a button appears saying (Restore old session) I need it Firefox to stay opened when the laptop goes to sleep. How can I fix that? Thanks in advance.

Asked by Doha Amr Rasheed 7 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 7 izinyanga ezidlule

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Chinese / Farsi / … characters don't show up -> .Last Resort

Hi, I seemed to try everything I found at the net, but since I updated to Mac OS Monterey, Chinese and other non Latin Charaters don't show up. It works with Chrome and S… (funda kabanzi)

Hi,

I seemed to try everything I found at the net, but since I updated to Mac OS Monterey, Chinese and other non Latin Charaters don't show up. It works with Chrome and Safari, What's the problem.

I look forward to you help asap.

Thanks, Carolyn

btw: can't upload screenshots  : (

Asked by effi7 8 izinyanga ezidlule

Last reply by cor-el 7 izinyanga ezidlule

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Unable to launch Firefox after update install to version 98.0.2

I have an iMac that is a decade old. Running macOS High Sierra version 10.13.6 That is as updated as I can get on this processor. I had a normal "there is a newer version… (funda kabanzi)

I have an iMac that is a decade old. Running macOS High Sierra version 10.13.6 That is as updated as I can get on this processor.

I had a normal "there is a newer version of Firefox available" update alert, so relaunched Firefox to update. So on Monday 4th April NZ time i got the update. As usual I got the message [in a dialogue box]: Close Firefox. A copy of Firefox is already open. Only one copy of Firefox can be open at a time.

So far, normal. I closed Firefox, then relaunched. Same message. Did a logoff on my computer - same thing Did a full shutdown, login - same message. I got a bit radical - I dumped Firefox, deleted Trash. New installation (version 99.0.1) Same message;Close "Firefox. A copy of Firefox is already open. Only one copy of Firefox can be open at a time."

Currently using (newly installed) Edge for Mac, until this problem can be sorted; I hope it is brief, I have used Firefox for most of the years I have had a computer.

Asked by gordon.bowers 7 izinyanga ezidlule

Answered by gordon.bowers 7 izinyanga ezidlule

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PRIVACY

Hello, I'd like to know how to change the DOM storage location to a USB flash drive so that I can have all my history and cookies and offline data stored on that flash dr… (funda kabanzi)

Hello, I'd like to know how to change the DOM storage location to a USB flash drive so that I can have all my history and cookies and offline data stored on that flash drive. That way, I will always insert the USB drive prior to launching Mozilla firefox. Having to verify 2FA all the time is annoying as I always clear my history. I don't like leaving them on my PC anyway. I use a Macbook. Thanks.

Asked by dayodayowaynow7888 7 izinyanga ezidlule

Last reply by dayodayowaynow7888 7 izinyanga ezidlule

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Firefox shows only window boarders on first start

Hi, since about a month my Firefox has a strange behavior on my notebook. It starts with an empty windows with absolutely no content (not even a white blank page; just a … (funda kabanzi)

Hi,

since about a month my Firefox has a strange behavior on my notebook. It starts with an empty windows with absolutely no content (not even a white blank page; just a black frame, see image). If I close and re-open it, everything is fine. So its not really a big issue. However, it's annoying. Has anyone any idea what's the problem? This never occurred on my desktop PC, which should have the exact same configuration (except for any hardware related stuff).

Thanks for your help

Asked by philipp-schneider 8 izinyanga ezidlule

Last reply by jonzn4SUSE 7 izinyanga ezidlule

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Youtube loads slow

Youtube loads at a throttled bandwidth, however I don't encounter this issue with any other website, or safari. I am about to switch to another browser, which would suck … (funda kabanzi)

Youtube loads at a throttled bandwidth, however I don't encounter this issue with any other website, or safari. I am about to switch to another browser, which would suck since I love firefox. What can I do?

Asked by Bonh 7 izinyanga ezidlule

Last reply by jonzn4SUSE 7 izinyanga ezidlule

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Firefox failed to update after compatibility.ini modification

Hi! When Firefox 96.0 rolled out on my machine, I was surprised to see my old Firefox Quantum theme default to dark. I did not enjoy this new behavior, so I tried to down… (funda kabanzi)

Hi!

When Firefox 96.0 rolled out on my machine, I was surprised to see my old Firefox Quantum theme default to dark. I did not enjoy this new behavior, so I tried to downgrade to 95.0.2. After installing it, Firefox told me it couldn't load the user profile, as it was used on a newer version of Firefox.

I have no idea where exactly I read this, but some website contained an instruction to erase compatibility.ini and that would allow me to use the profile on older versions. Tried that and it actually worked. I did notice that, when Firefox tried to update, it would say it failed. I was hoping that, once I find a solution to the forced dark mode and I update Firefox, the problem would go away.

Fast forward a few weeks, I found AutoConfig and browser.theme.toolbar-theme option in about:config. So I updated Firefox manually and applied AutoConfig and my original problem was gone.

Fast forward more weeks, there is another update for Firefox. And Firefox was still unable to automatically update. So I tried reconstructing compatibility.ini, which I did fully. But Firefox still won't update.

At this point, it's been like 3 months with a crippled user profile and I must say I'm tired of updating Firefox manually.

Is there any way I can fix this profile? If not, what exactly should I copy over so all my preferences, cookies, addons and themes get carried over to a new one?

Asked by alexasergiu03 8 izinyanga ezidlule

Answered by alexasergiu03 7 izinyanga ezidlule

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Firefox using 50% of CPU

Since at least last week (3/28/2022) Firefox has been running in the background utilizing at least 50% of my CPU, hurting performance in my PC games. I've checked settin… (funda kabanzi)

Since at least last week (3/28/2022) Firefox has been running in the background utilizing at least 50% of my CPU, hurting performance in my PC games. I've checked settings and "About Mozilla Firefox" and both say "Firefox is being updated by another instance". Ending the process doesn't close the browser, and it will usually function fine for a little while, before resuming again.

Asked by CJ1998 7 izinyanga ezidlule

Answered by cor-el 7 izinyanga ezidlule

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Delete search suggestions

I cant seem to delete certain search suggestions that appear when I click on a URL in the Firefox browser. I've tried deleting bookmarks etc. but one item (linkedin profi… (funda kabanzi)

I cant seem to delete certain search suggestions that appear when I click on a URL in the Firefox browser. I've tried deleting bookmarks etc. but one item (linkedin profile) stays pinned somehow. See image. Anyone got an idea how to delete this?

Asked by Scooler 7 izinyanga ezidlule

Last reply by Scooler 7 izinyanga ezidlule

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MS word will only prompt for download and not open

With one of the recent updates I am no longer able to open an MS Word or Excel in my firefox browser. Now it will only download. I have searched all of the web questions … (funda kabanzi)

With one of the recent updates I am no longer able to open an MS Word or Excel in my firefox browser. Now it will only download. I have searched all of the web questions with no luck. When I go into my settings tab then Applications, under Content-Type Word and Excel are no longer listed as an application to change an action.

This happened with pdf files, but this was still listed and I was able to change that setting to open as Adobe

Asked by hacoppetti 7 izinyanga ezidlule

Last reply by cor-el 7 izinyanga ezidlule

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Running Old Version, create new profile

Weekly, and sometimes multiple times a week, I boot my laptop up and i get a message that says I am running an older version of firefox and need to create a new profile o… (funda kabanzi)

Weekly, and sometimes multiple times a week, I boot my laptop up and i get a message that says I am running an older version of firefox and need to create a new profile or exit. Nothing has changed since the day before, why does this keep happening?

Asked by richard.hillerich 7 izinyanga ezidlule

Last reply by Zian 7 izinyanga ezidlule

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Secure Connection Failed - SSL_ERROR_HANDSHAKE_UNEXPECTED_ALERT

I am repeatedly getting the SECURE CONNECTION FAILED error only for Google-related sites like Youtube, Gmail and Google search. I've to then close Firefox and immediately… (funda kabanzi)

I am repeatedly getting the SECURE CONNECTION FAILED error only for Google-related sites like Youtube, Gmail and Google search. I've to then close Firefox and immediately open it again to see those sites again.

This is the Error: Secure Connection Failed An error occurred during a connection to www.google.com. SSL peer was not expecting a handshake message it received. Error code: SSL_ERROR_HANDSHAKE_UNEXPECTED_ALERT

&

"Secure Connection Failed An error occurred during a connection to www.youtube.com. PR_CONNECT_ABORTED_ERROR"

FYKI, the problem started occurring in November, 2021. It had never happened before. I repeat, this error is occuring only for Google-related sites, not for others.

What could be the problem? Please help!

Asked by Raz 7 izinyanga ezidlule

Last reply by FredMcD 7 izinyanga ezidlule

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Inappropriate sharing of tabs between personal and work computers

I have two computers, one for personal use and one for business. Somehow the tabs between the two computers are being shared and I cannot disable it. Both browsers are si… (funda kabanzi)

I have two computers, one for personal use and one for business. Somehow the tabs between the two computers are being shared and I cannot disable it. Both browsers are signed into different Firefox accounts, Sync is turned off on both, and there are no connected devices. Yet despite that, when I go to one computer, it pops up a Firefox icon (see attached) in the taskbar that lets me open the tab open on the other computer. This is incredibly frustrating and Firefox should not automatically share this information, and should not make it so difficult to disable.

Asked by ericrlazear 7 izinyanga ezidlule

Answered by cor-el 7 izinyanga ezidlule

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"opt out of firefox platform" message

Periodically I see a story or article that has a "share this" option. When I click on the share button this message pops up: "User opted out of platform: The action attem… (funda kabanzi)

Periodically I see a story or article that has a "share this" option. When I click on the share button this message pops up: "User opted out of platform: The action attempted is disallowed, because the user has opted out of the Facebook platform." Huh? How does one opt in?

Asked by RealGomer 7 izinyanga ezidlule

Answered by Zian 7 izinyanga ezidlule

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YAHOO MAIL BLOCKED BY FIREFOX?

why does yahoo mail open for me in google chrome but will not in firefox? I can open all other websites, including Yahoo.com and all other Yahoo pages like sports. … (funda kabanzi)

why does yahoo mail open for me in google chrome but will not in firefox? I can open all other websites, including Yahoo.com and all other Yahoo pages like sports.

Asked by robbsphotos 7 izinyanga ezidlule

Last reply by FredMcD 7 izinyanga ezidlule

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Right click copy phone number - feature request

Good Day, Firstly thank you for maintaing such a awesome browser!! :) I would lik to add a feature request. Ive googled and searched the get help form and dont seem to fi… (funda kabanzi)

Good Day, Firstly thank you for maintaing such a awesome browser!! :)

I would lik to add a feature request. Ive googled and searched the get help form and dont seem to find any solution.

When i right click on an email i get the option to copy the email to my clipboard ("Copy email address"). But if i right click on a phone number link i dont get a "Copy Phone Number" option. I have to resort to "Copy link" which copies "tel:000000000". This is very frustrating when i have to copy alot of info from a wordpress order to the courier companies website. I first have to copy the link and paste it in a new tab so that i can then only select and copy the number part.

Can anyone please direct me to a option to enable or a addon to add.

Thank you so much :)

Asked by zbuihkvdchsjmiytxz 7 izinyanga ezidlule

Last reply by Terry 7 izinyanga ezidlule

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notifications on my destop

Hi Support help! In the last few days or so it seems these notifications are showing up after I log off and the computer goes to sleep. When I wake up the notifications a… (funda kabanzi)

Hi Support help!

In the last few days or so it seems these notifications are showing up after I log off and the computer goes to sleep. When I wake up the notifications are showing in the right side of my Mac.

Now today they are even more aggressive and stacking up.

I've managed my Apple security settings and activated the natural firewall that comes with my Mac.

My Mac is up to date with latest operational systems.

My Firefox browser form Mozilla is up to date.

I've never experienced this problem previous and I've been using Mac since 2005. I upgrade every few years. and my latest Mac computer is about a year 1/2 old.

I have no other issues with my computer or my browser, Firefox.

I've been troubleshooting this through Mozilla support and have no add-ons or newly installed plugins.

I have no plug ins installed.

I've looked at my Firefox security settings and I did not have the pop-up blocker on but I'm not experiencing any issues with pop ups per se and I use Adobe creative cloud and have many other sites I use that have pop up window to enter data and perform functions so I'm not going to set it to cause me problems getting my work done since that is not even the issue here.


This concern is a notification that keeps showing up and I started by clearing my cache space On Mozilla Firefox privacy settings.

Now I'm asking to see if there is something else I can do to stop this notifications form happening. Its likely a simple answer I simply over looked?

When I go into my notifications on Apple Mac notifications are allowed and in many cases I need them but in this case as this recent events of odd spammy notifications on Firefox I don't need them unless they are real and I need to do something.

I did not click on any of them or try to open them.

These notifications describe needing to stop viruses, my computer is at risk, urgent with red caution symbols and other urgent notifications. My Mozilla Firefox account does not show anything like that and all my security updates are done for Firefox.

Help, please? Is it something obvious or am I needing to take certain actions?

I've cleared the Firefox cache in accessing info on the settings. And when I send this I will close and restart my computer.

Maybe nothing but a few days ago doing research I clicked a article that seemed fine in my search results but it took me to a completely different page and it asked to allow or not allow notifications. I clicked away form the page by closing out the tab.

They could be related but I haven't figure out how to stop it. Thanks in advance.

Arigato, Namaste.

Asked by chinarosy 7 izinyanga ezidlule

Answered by Bithiah 7 izinyanga ezidlule

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Lost settings preferences and addons

Hello! Since the most recent firefox update, my settings and extensions have been inaccessible to me due to my firefox account profile being "old." It has been working pe… (funda kabanzi)

Hello! Since the most recent firefox update, my settings and extensions have been inaccessible to me due to my firefox account profile being "old." It has been working perfectly until this update, where if I try to change my profile to my old one, it forces me to create a new one which does not include my saved addons, settings, or bookmarks sometimes. I really need access to some of these things, so it would be great if someone can help me to recover it. I tried to troubleshoot by finding my extensions local folder from my old profile, and I copied it to a new profile, but it didn't work. I am also wondering, if I do copy the extensions successfully, how can I also copy the settings preferences? Any solution is appreciated, thank you!

( I tried this: https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update )

Asked by reimoon 7 izinyanga ezidlule

Last reply by reimoon 7 izinyanga ezidlule