Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo

Reinstalling Fireifox

I received this message from ATT whenever I try opening my email: "Something's gone wrong. You may be having trouble with your connection. Connecting your device to Wi… (funda kabanzi)

I received this message from ATT whenever I try opening my email: "Something's gone wrong. You may be having trouble with your connection. Connecting your device to WiFi could help fix the issue or try later again." However, I can get into my email through Chrome with no problem so I'm able to continue working. Would uninstalling then reinstalling Firefox help without creating more problems? I would like to continue with Firefox if possible. I have Windows11. Thank you.

Asked by condogal 2 izinyanga ezidlule

Last reply by condogal 2 izinyanga ezidlule

  • Kusonjululiwe

Shaw Webmail error: Security Check Failed. Clear your browser cache and retry.

When signing in to online Shaw Webmail, message says 'Security Check Failed. Clear your browser cache and retry'. Screenshot attached. Have done so in "Clear browsing an… (funda kabanzi)

When signing in to online Shaw Webmail, message says 'Security Check Failed. Clear your browser cache and retry'. Screenshot attached. Have done so in "Clear browsing and data history", (as per Firefox guidelines) multiple times, for all History and cache. Did not resolve issue. Contacted Shaw Support; they instructed to try logging in with Chrome browser. Worked fine. Issue appears to be strictly with Firefox Browser (on multiple devices). I prefer Firefox over Chrome. Any advice greatly appreciated.

Asked by Jorge Mandango 2 emasontweni adlule

Answered by Jorge Mandango 1 isonto elidlule

Sudden sound problem that couldn't be solved as it used to - then found a new issue

I used to have an occasional sound problem with FF, usually felt when YT clips could not be heard any more. I mean to remember that it could be fixed (until next time) by… (funda kabanzi)

I used to have an occasional sound problem with FF, usually felt when YT clips could not be heard any more. I mean to remember that it could be fixed (until next time) by restarting the file explorer somewhere in Task Manager - not a convincing solution but one I could live with.

Today, there's a new situation. Again, trigger was the missing YT sound in FF - not in fx Edge, and that the Task Manager trick didn't work (or maybe I restarted the file manager in the wrong tab?). Looking for a solution, I happened to see that the YT mute function in the FF tabs seems to be gone. However, other sounds are affected likewise. Also, I can't see them in Edge either. After various restarts (or maybe something else I did, instigated by the various instructions I found?), the sound is back.

However, while continuing to pursue possible solutions, I also happened to find that my browser is being 'administered by my organisation' - what ever that means (see two annexes). Who did that? I would say, this is not something I did, I would prefer to see it gone. But how? Will the other browsers (which I keep as a spare, and that I'm hardly familiar with) be likewise affected?

This is an equation with too many unknowns for my limited knowledge, are such effects known? Would there be an approved way-out for it?


PS I have checked https://support.mozilla.org/bm/questions/1412934 especially the message posted by lazizakhmedov1014, and do not see this to apply to me - short of a reinstall - FYI

Asked by don.mitchel 4 izinyanga ezidlule

Last reply by jonzn4SUSE 3 izinyanga ezidlule

I can't sign-in to a website using Firefox??

I am trying to sign-in to a site we use and when you hot sign-in the page goes blank white?? The site works on Microsoft Edge so I know its noit the site. Please advise… (funda kabanzi)

I am trying to sign-in to a site we use and when you hot sign-in the page goes blank white??

The site works on Microsoft Edge so I know its noit the site.

Please advise.

Asked by USRE 3 izinyanga ezidlule

Last reply by James (On Leave) 3 izinyanga ezidlule

Xfinity Streaming

As of 7/10/2025, Xfinity Streaming does not open through Firefox. I much prefer Firefox to any other browser so I am a little mystified as to why all of a sudden Xfinity… (funda kabanzi)

As of 7/10/2025, Xfinity Streaming does not open through Firefox. I much prefer Firefox to any other browser so I am a little mystified as to why all of a sudden Xfinity Streaming does not open. I receive my Comcast email through FireFox but when it comes to streaming content, the Xfinity logo just sits there and does not open.

Asked by Royce Saunders 5 ezinsukwini ezidlule

Last reply by drdata 19 amahora adlule

  • Kusonjululiwe

Login problems with Strava.com

The errors I get are kind of all over the place though. I've completely deleted and reinstalled Firefox, and removed all extensions too. It will loop to the login screen… (funda kabanzi)

The errors I get are kind of all over the place though. I've completely deleted and reinstalled Firefox, and removed all extensions too.

It will loop to the login screen over and over, or I get the message 'An error has happened, try again later'...

I used the browser console and didn't get anything that seemed usable. I use Strava nearly every day so I'm having to use Safari. And this issue is on all of the mac and Windows systems I use. 'Troubleshooting Mode' didn't work either.

Help!

Asked by gonzoid 2 emasontweni adlule

Answered by jonzn4SUSE 1 isonto elidlule

  • Kusonjululiwe

secure sign in to government accounts

Hello With the new update to Firefox v137 I am no longer able to sign in to Government sites using my bank as a sign in partner. Google Chrome will sign in so it has s… (funda kabanzi)

Hello

With the new update to Firefox v137 I am no longer able to sign in to Government sites using my bank as a sign in partner. Google Chrome will sign in so it has something to do with the new update. I have cleared cache and all data and still no luck with the sign in. Any help would be appreciated because Firefox has been my default browser for years and I'm not interested in changing.

Regards

Roger Flagg

Asked by rogerflagg 3 izinyanga ezidlule

Answered by jonzn4SUSE 3 izinyanga ezidlule

No paste as image in Outlook Web Access

When pasting an image from the clipboard in Outlook Web Access in Edge there's right mouse button option to "Paste as Image". This places the image inline. In Firefox t… (funda kabanzi)

When pasting an image from the clipboard in Outlook Web Access in Edge there's right mouse button option to "Paste as Image". This places the image inline. In Firefox there's no option like this.

Safe mode (troubleshooting mode) doesn't fix this. Ctrl + V or Shift + Ctrl + V doesn't fix it. Shift RMB to get Firefox menu does show Paste and Paste without formatting but it doesn't paste any inline image.

I've attached a screenshot of Edge and Firefox with the Outlook context menu and Firefox context menu.

Firefox version: 140.0.4 (64-bit) Edge version: 138.0.3351.83 (Official build) (64-bit)

Asked by BlorgPidgeon 3 ezinsukwini ezidlule

Last reply by jscher2000 - Support Volunteer 1 usuku oludlule

Some Chinese characters not displaying correctly on some sites

On some sites, some Chinese characters will display as completely blank. It's only some characters, and it's only on some sites. I know one would be inclined to say the s… (funda kabanzi)

On some sites, some Chinese characters will display as completely blank. It's only some characters, and it's only on some sites. I know one would be inclined to say the site just doesn't have correct settings, but that doesn't seem to be the case because this issue only appears on Firefox (Chrome doesn't have this issue for the same sites). (Sometimes even on the same site it will be inconsistent whether it displays... Like the Google search results will display Chinese fine, but the text typed into search bar itself will display incorrectly.) The font it displays in also appears to be inconsistent, but I don't mind that as much.

I've tried changing the default font to both Microsoft YaHei and SimSun - neither changed anything regarding my problem.

I've seen other people with similar problems be recommended to figure out what fonts are being used via inspect element, but I haven't found any example providing what exactly you're to do after you've found that information out. However, if it helps, I did that and found out the fonts being used were MS Gothic, SimSun, and Yu Gothic, though I don't know which one is causing which issue, or what I'd do about it even if I did know.

Here's an image as an example - as you can see, some characters are fine, some display in a different font than the others, and some don't display at all. I would very much appreciate advice on what to do from here.

Asked by kcraig.0000 5 izinyanga ezidlule

Last reply by kcraig.0000 5 izinyanga ezidlule

  • Kusonjululiwe

two websites' appearance is wrong

Two financial websites I normally look at with firefox suddenly have no images anymore. I think it's the last Firefox update that caused it. Both websites look okay with … (funda kabanzi)

Two financial websites I normally look at with firefox suddenly have no images anymore. I think it's the last Firefox update that caused it. Both websites look okay with Chrome.

Asked by pdreyfuss 3 izinyanga ezidlule

Answered by pdreyfuss 3 izinyanga ezidlule

  • Kusonjululiwe

Problems loading websites with latest version of Firefox

Is anyone else having problems with the latest version of Firefox not rendering Google Calender, Amazon.com and other websites? … (funda kabanzi)

Is anyone else having problems with the latest version of Firefox not rendering Google Calender, Amazon.com and other websites?

Asked by mdelapa 1 usuku oludlule

Answered by jonzn4SUSE 1 usuku oludlule

Firefox goes directly to incorrect url

Using Firefox, when I enter Puritan.com in the search bar the browser takes me directly to Nestle.com (a foreign website). This does not occur when using the Chrome or Ed… (funda kabanzi)

Using Firefox, when I enter Puritan.com in the search bar the browser takes me directly to Nestle.com (a foreign website). This does not occur when using the Chrome or Edge browsers.

Asked by Bev Henderson 3 izinyanga ezidlule

Last reply by Bev Henderson 3 izinyanga ezidlule

Firefox reporting unusual network traffic - Help me!

Hi! Yesterday, April 5, 2025, my Firefox started displaying this message for every search typed in the browser: "Our systems have detected unusual traffic on your compu… (funda kabanzi)

Hi!

Yesterday, April 5, 2025, my Firefox started displaying this message for every search typed in the browser:

"Our systems have detected unusual traffic on your computer network. This page verifies that it is really you, and not a robot, sending the requests. Why did this happen?"

I tried a few solutions: I cleared the cache, restored Firefox, reinstalled Firefox, restarted the internet modem, reset the computer's DNS using the ipconfig/flushdns command, scanned for malware with Windows Defender, and scanned for viruses and malware with Kaspersky, but the problem persists, both in the normal tab and in the private tab.

I contacted my internet provider, and they said there is no problem on their side.

In Firefox, I always use the default search engine "Google".

When I change the search engine to "Bing", the problem does not occur.

The problem does not occur in the Google Chrome browser, only in Firefox.

I am using Firefox 115.22.0esr (64-bit), Windows 7 operating system and internet connection via network cable. I only have one computer connected and I don't use VPN.

Please, can you help me?

Thank you!

Asked by rferrari7 2 izinyanga ezidlule

Last reply by GardenSurfer 1 inyanga edlule

  • Okugcinwe kunqolobane

Firefox and FancyZones in Windows 11

Chrome seamlessly harmonizes with the PowerToys FancyZones feature in Windows 11. In Chrome, I can drag a tab out of a browser window, and instantly snap it into a FancyZ… (funda kabanzi)

Chrome seamlessly harmonizes with the PowerToys FancyZones feature in Windows 11. In Chrome, I can drag a tab out of a browser window, and instantly snap it into a FancyZone. I can also quickly arrange multiple separate Chrome windows into FancyZones without issue.

Firefox's interaction with FancyZones is not good. When I drag a tab out of a window, it doesn't allow me to snap it into a FancyZone. I first need to release left click, allowing the tab's new window to appear, then I can snap that window into a FancyZone.

The biggest occurs when I have multiple Firefox windows open and snap one of them into a FancyZone. Often, one of the open Firefox windows will spontaneously shrink itself in size. When I try to manually resize the window back to normal, it shrinks further and further, until it is an invisible sliver. The only solution when this occurs is to fully restart Firefox.

It seems strange that Firefox has such poor compatibility with FancyZones, which is growing in popularity along with other productivity tools in PowerToys. Wondering if anyone else has experienced these issues, if there is any workaround, or if there is a fix being worked on.

Asked by Beej 7 izinyanga ezidlule

Last reply by TyDraniu 6 izinyanga ezidlule

Firefox not supported for Twitch?

Hello, I can no longer log into twitch, it says my browser isn't supported. Before you say anything: I have the latest version of Firefox, I have disabled all addons, … (funda kabanzi)

Hello,

I can no longer log into twitch, it says my browser isn't supported.

Before you say anything: I have the latest version of Firefox, I have disabled all addons, cleared all cache and cookies, even tried a complete, clean re-install. I can log-in in other browsers, just not in Firefox. I have disabled enhanced tracking protection as well, didn't work.

Does anyone have an idea?

Asked by Dsingis 3 izinyanga ezidlule

Last reply by Dsingis 3 izinyanga ezidlule

Access denied on a web-site...

I'm get an Access Denied for a web-site I have frequently accessed. Only Firefox on my laptop has this issue. Edge and Chrome are able to access the web site. Firefox giv… (funda kabanzi)

I'm get an Access Denied for a web-site I have frequently accessed. Only Firefox on my laptop has this issue. Edge and Chrome are able to access the web site. Firefox gives me the following error:

You don't have permission to access "http://www.nfm.com/" on this server.

Reference #18.2551db17.1742794951.7a007681

https://errors.edgesuite.net/18.2551db17.1742794951.7a007681

=========================================

I have cleared my cache and data and cookies and nothing works. Able to access it from my phone's firefox browser.

Asked by kurtcampbell 3 izinyanga ezidlule

Last reply by ronaldbellah 3 izinyanga ezidlule