Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

How do I add a new entry in the list in Settings/General/Files and Applications/Applications?

I can't find any way to add to the list of document types and applications. I know I must have done (because they are different from my wife's options), but now she needs… (funda kabanzi)

I can't find any way to add to the list of document types and applications. I know I must have done (because they are different from my wife's options), but now she needs to add one, and there is no immediately obvious way to do this. How do I add a new entry in the list in Settings/General/Files and Applications/Applications?

Thanks,

Tony

Asked by tfurnivall 2 iminyaka edlule

Last reply by tfurnivall 2 iminyaka edlule

  • Okugcinwe kunqolobane

chase.com sign in

Reviewed this question from a year ago. I am having problem signing into Chase.com. The issues are the same as many others have written about. I can't believe this can no… (funda kabanzi)

Reviewed this question from a year ago. I am having problem signing into Chase.com. The issues are the same as many others have written about. I can't believe this can not be fixed/addressed. If it continues I will be forced to delete Moz://a firefox after many years. Please address and supply personal support options like share screen to help fix issues such as this.

Asked by macechko 2 iminyaka edlule

Last reply by jscher2000 - Support Volunteer 2 iminyaka edlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Profile refuses to transfer correctly to new computer

This computer is about to crash so I have a laptop backup. I have copied my Firefox profile before from my last computer to this one that is crashing without issues at al… (funda kabanzi)

This computer is about to crash so I have a laptop backup. I have copied my Firefox profile before from my last computer to this one that is crashing without issues at all. It copied all of my bookmark data, settings, logins, themes, add-ons, etc last time. This time it refuses to read any of the files copied. No add-ons, no bookmarks no nothing. I need this taken care of ASAP as this comptuer is on it's way down and the monitor likely only has days left the way it's running. Why does copying profiles no longer work? I know how to do it and I did the exactly the same as I did before. It's been an hour fighting with it and nothing is working. I need this done ASAP.

Asked by jen26 2 iminyaka edlule

Answered by jscher2000 - Support Volunteer 2 iminyaka edlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Why do cookies persist after clicking "Clear Data"?

Hi Mozilla community, The Developer Tools -> Storage -> Cookies pane shows cookies currently being stored by Firefox. If I close my browser, these cookies are au… (funda kabanzi)

Hi Mozilla community,

The Developer Tools -> Storage -> Cookies pane shows cookies currently being stored by Firefox.

If I close my browser, these cookies are automatically deleted. However, if I follow the steps on [1], the cookies are still there, and don't get deleted. *Why?*

Thanks in advance!

Steps to reproduce:

- Start a new Firefox session
- Open Developer Tools -> Storage -> Cookies and see that the list is empty
- Go to youtube.com and click Accept All on the cookies popup
- Developer Tools -> Storage -> Cookies now shows a cookie from YouTube, as per the attached screenshot
- Go to Settings->Privacy & Security->Cookies and Site Data -> Clear Data -> Clear
- Go back to Developer Tools -> Storage -> Cookies and click on the refresh icon
- The YouTube cookie is still there
- However either of the following actions will correctly delete this cookie:

1) closing firefox (with Always Use Private Browsing Mode enabled) 2) manually deleting the cookie from the list in Developer Tools -> Storage -> Cookies


[1] https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox

Asked by tomchopin 2 iminyaka edlule

Answered by cor-el 2 iminyaka edlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Video on certain sites stops working after about an hour of Firefox usage

Hello, For two firefox updates, I've been having an issue where after about an hour or two of using firefox (it varies), video players on most websites will stop working… (funda kabanzi)

Hello,

For two firefox updates, I've been having an issue where after about an hour or two of using firefox (it varies), video players on most websites will stop working. Almost every website except for Youtube's videoplayer stops working after an hour, all at once. Restarting firefox fixes it, but it's very annoying to restart firefox every couple of hours, and seems like a problem.

The following things didn't fix it: clearing my cache, disabling my addons one by one, turning off hardware acceleration, trying to watch the video in a private window, or reinstalling firefox. I don't know what's left to try. It has nothing to do with my audio devices.

Please advise, thank you!

Asked by Magpie 2 iminyaka edlule

Answered by cor-el 2 iminyaka edlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Unable to Sign in with

I am unable to sign in with google on Firefox. I have disabled all my add-ons. Have popups turned on and still I cannot click on the lock in Google link on. I have also n… (funda kabanzi)

I am unable to sign in with google on Firefox. I have disabled all my add-ons. Have popups turned on and still I cannot click on the lock in Google link on. I have also noticed that I am unable to sign in using Facebook on another website. Ity appears as if I am not getting pop-ups but I don't have popups turned off. I have restarted Firefox and still no joy.

Any help or advice would be greatly appreciated.

Asked by Emma 2 iminyaka edlule

Answered by Emma 2 iminyaka edlule

  • Okugcinwe kunqolobane

Firefox browser constantly asks me to create a new profile: "You've launched an older version"

Every few days, Firefox makes me log back in again to my account and "create" a new profile version - the message I get is that I have launched an older version, and can … (funda kabanzi)

Every few days, Firefox makes me log back in again to my account and "create" a new profile version - the message I get is that I have launched an older version, and can only EXIT or CREATE NEW PROFILE. The problem is when I have to do this, I lose all the pinned tabs I had open, also I have to log into Gmail each time and generally set the profile up again. I can then access my bookmarks and containers but not the tabs I had open.

Is there a way to stop Firefox from forcing me to relaunch my profile each time? Its frustrating to lose the pinned data and have to log back into my Firefox profile, then Gmail, then try to figure out where I was at last. Note, the pinned tabs are not things I need to bookmark but rather a running list of tasks/things I need to complete - and unfortunately I don't know when I will be forced to launch a new profile but don't want to create a bookmark each time for temporary tabs... for example, last night I was just in the middle of planning a trip so had a few tabs open to come back to, but when I logged into my laptop this morning, I was forced to create a new profile and have lost these tabs I had pinned.

Asked by spacenz 2 iminyaka edlule

Last reply by lynmk01 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Did Not Connect: Potential Security Issue (Error Code: MOZILLA_PKIX_ERROR_SELF_SIGNED_CERT)

I can't connect to my router using this same link I've always used: https://router.asus.com:8443/ I also tried: http://router.asus.com and: http://192.168.1.1/ Nothing ha… (funda kabanzi)

I can't connect to my router using this same link I've always used: https://router.asus.com:8443/ I also tried: http://router.asus.com and: http://192.168.1.1/ Nothing has changed! I get a security error. See attachment. There is no "Proceed at your own risk" option. I've spent hours searching for a work around or fix. Nothing works! How in blue blazes am I supposed to connect to my ASUS Router's GUI. This is Windows 10, Firefox 104.0.2 (64-bit)

Asked by acct3 2 iminyaka edlule

Answered by acct3 2 iminyaka edlule

  • Okugcinwe kunqolobane

Sync support without a seperate device

How do I sync between to laptops? I would like to sync my settings and bookmarks. QR code generation is ridiculous. I do not want firefox on my phone. Many Thanks, … (funda kabanzi)

How do I sync between to laptops? I would like to sync my settings and bookmarks. QR code generation is ridiculous. I do not want firefox on my phone.

Many Thanks,

Asked by snowbellysurfer 2 iminyaka edlule

Last reply by James 2 iminyaka edlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

plugshare.com page is missing couple of crucial menu icons

When plugshare.com loads, there is a prominent search box at the top left corner. However it is missing the menu icon (see attached pic) as well as the search icon. This … (funda kabanzi)

When plugshare.com loads, there is a prominent search box at the top left corner. However it is missing the menu icon (see attached pic) as well as the search icon. This is happening on 2 different machines running Ubuntu 22.04.

Please fix. Google Chrome displays just fine; see attached pic.

Asked by groundie 2 iminyaka edlule

Answered by cor-el 2 iminyaka edlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

My malware app is reporting a Trojan.YZST.9002 loaded from Firefox executables

My System Mechanic malware search system has quarantined a virus located in two Firefox locations: Virus is W32/Trojan.YZST-9002 LOCATE IN: C:/PROGRAM FILES/MOZILLA FIREF… (funda kabanzi)

My System Mechanic malware search system has quarantined a virus located in two Firefox locations: Virus is W32/Trojan.YZST-9002 LOCATE IN: C:/PROGRAM FILES/MOZILLA FIREFOX/UNINSTALL/HELPER.EXE C:/PROGRAMFILES/MOZILLA FIREFOX/MAINTENANCE SERVICES_UNINSTALL... I will use the delete process and remove them and watch for future loads.

Asked by Jim 2 iminyaka edlule

Answered by Jim 2 iminyaka edlule

  • Okugcinwe kunqolobane

Can't access OS authentication when trying to access passwords

I recently moved from Chrome to Firefox. When I use Firefox on Ubuntu 22.04, I can access my passwords freely. However, when I use it on macOS Monterey, it does not work.… (funda kabanzi)

I recently moved from Chrome to Firefox. When I use Firefox on Ubuntu 22.04, I can access my passwords freely. However, when I use it on macOS Monterey, it does not work. Page about:logins shows no logins and passwords but only a small little warning bar in the upper corner that says that I need to login with my OS password (see Secure Firefox passwords with device sign-in fixed link to kb article. aw). However, when I click the small "Connexion" button in the notification bar, nothing happens. I have no pop-up/prompt, neither on the system nor on the web page, to allow me input my credentials. I tried after reinstalling Firefox on my Mac but nothing changed.

Do you know how this problem can be fixed? Thank you, and sorry if it is a duplicate.

Asked by Alexandre Huat 2 iminyaka edlule

Last reply by Alexandre Huat 2 iminyaka edlule

  • Okugcinwe kunqolobane

Problem with Screenshot in Newest Version of Firefox

For Firefox version 104.0.2, the screenshot feature is not working. This includes the icon that can be placed in the toolbar, the right click on webpage feature and the … (funda kabanzi)

For Firefox version 104.0.2, the screenshot feature is not working. This includes the icon that can be placed in the toolbar, the right click on webpage feature and the ctrl+shift+S method. You can "find" the feature (e.g., the "take screenshot" option will appear in the right clear option) but regardless of the manner selected, teh feature is inoperable.

Asked by drstone10 2 iminyaka edlule

Last reply by drstone10 2 iminyaka edlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

How do I lock bookmarks on the bookmark tool bar?

I'm a gamer and alt+tab considerably often. Most of the time I end up on FireFox because I need to look at a map or browse reddit while I'm in queue. However, whenever I … (funda kabanzi)

I'm a gamer and alt+tab considerably often. Most of the time I end up on FireFox because I need to look at a map or browse reddit while I'm in queue. However, whenever I alt+tab frequently a bookmark will get selected as if I am clicking and dragging. The bookmarks on the bookmark tool bar always end up in different places. Is there a way to lock these links in place so I can't move them or do I have to resign myself to fixing it every day?

Asked by Vileynye 2 iminyaka edlule

Answered by Vileynye 2 iminyaka edlule

  • Okugcinwe kunqolobane

Transmitting order instructions to broker

Here is a message I have sent my broker -- I have complained previously about Commsec not accepting instructions from browsers. Firefox is the worst, but Chrome and E… (funda kabanzi)

Here is a message I have sent my broker --

I have complained previously about Commsec not accepting instructions from browsers. Firefox is the worst, but Chrome and Edge are also affected. Stopping and re-running the browser helps. Only trading instructions are affected. Up to now, that is : Firefox has now started occasionally failing with less sensitive instructions. In fact Firefox is now so bad that I must use only Chrome. I don't know where the fault lies -- broker, browser, me or all of us. Thanks if you would convey this issue to your software team.

Possibly the problem lies with overly tight security somewhere in the communication. What do you think?

Asked by eagerd 2 iminyaka edlule

Last reply by Terry 2 iminyaka edlule

  • Okugcinwe kunqolobane

PDF Emails Blank

Hello, I have a colleague that whenever she emails me a PDF she edited in Firefox and I open it in Edge, Chrome or Adobe it shows up blank even though she has made change… (funda kabanzi)

Hello, I have a colleague that whenever she emails me a PDF she edited in Firefox and I open it in Edge, Chrome or Adobe it shows up blank even though she has made changes. Is there a setting she needs to adjust?

Thank you F. R.

Asked by frendon 2 iminyaka edlule

Last reply by frendon 2 iminyaka edlule

  • Okugcinwe kunqolobane

tabs in ff

hi am reading a car review at https://www.honestjohn.co.uk/volkswagen/golf/ tabs along top for specs, driving, etc do nothing at all. ok in ms edge ff latest updated w… (funda kabanzi)

hi am reading a car review at https://www.honestjohn.co.uk/volkswagen/golf/

tabs along top for specs, driving, etc do nothing at all. ok in ms edge

ff latest updated win 10 updated thanx m

Asked by bill 2 iminyaka edlule

Last reply by Paul 2 iminyaka edlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Could not recover logins, keep overwrite when auto sync

Hi support team, Yesterday, I suddenly removed all logins and somehow my profile was synced to the cloud. Fortunately, I still keep all login files (json and key db fil… (funda kabanzi)

Hi support team,

Yesterday, I suddenly removed all logins and somehow my profile was synced to the cloud.

Fortunately, I still keep all login files (json and key db files), I tried to recovery all my logins, it was successfully.

But, right after that my profile was synced from the cloud to my machine then whole logins were clear.

So how can I overwrite my profile in the cloud so I can totally recovery my old logins?

Kindly help to give my some advice.

Thanks!

Asked by LHien 2 iminyaka edlule

Answered by Dropa 2 iminyaka edlule

  • Okugcinwe kunqolobane

Truncated text in search results

Hello Community. Why is the bold blue text in the Google search results being truncated whenever there is a picture shown beside it? See my screen capture with yellow hig… (funda kabanzi)

Hello Community. Why is the bold blue text in the Google search results being truncated whenever there is a picture shown beside it? See my screen capture with yellow highlights to see what I mean. It's been happening for some months. I have reinstalled Firefox but the problem persists. Other browsers displaying the same pages are fine.

Asked by mriga 2 iminyaka edlule

Last reply by mriga 2 iminyaka edlule