Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
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Disable download panel automatically opening?

My job requires me to download and open files in new tabs consistently. However, when I download these files, I don't want the download panel to obscure my vision. Can I … (funda kabanzi)

My job requires me to download and open files in new tabs consistently. However, when I download these files, I don't want the download panel to obscure my vision. Can I disable it?

Asked by thetitansilva 1 unyaka odlule

Answered by TyDraniu 1 unyaka odlule

  • Okugcinwe kunqolobane

Not able to prevent downloads

I have download set to always ask and consequently always get the, "What should Firefox do with this file?" dialogue box. 9 times out of 10 I choose, "Open with ... ". … (funda kabanzi)

I have download set to always ask and consequently always get the, "What should Firefox do with this file?" dialogue box. 9 times out of 10 I choose, "Open with ... ". 10 times out of 10 Firefox also downloads the file. How can I stop FireFox downloading files I don't want ?

Asked by nikkkko 1 unyaka odlule

Last reply by nikkkko 1 unyaka odlule

  • Okugcinwe kunqolobane

Will installing Firefox Developer Edition interfere with my Firefox installation???

Greetings everyone, Firefox is my preferred browser and I really prefer the Firefox Engine over Chromium that most other browsers use. I want to install a backup browse… (funda kabanzi)

Greetings everyone,

Firefox is my preferred browser and I really prefer the Firefox Engine over Chromium that most other browsers use.

I want to install a backup browser that runs the Firefox Engine in case my Firefox browser has a problem.

I searched a lot and I thought installing this would be the best option: https://www.mozilla.org/en-US/firefox/developer/

However, I’m worried that installing the Firefox developer edition will change my Firefox installation…

( :( :(

Asked by Helpless_Quest 9 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 9 izinyanga ezidlule

  • Okugcinwe kunqolobane

Firefox Can’t Open This Page

I just installed the latest Version of Firefox 101.0 for Windows 10. Then when I tried to download a pdf file from my yahoo mail I received the following message: "Proble… (funda kabanzi)

I just installed the latest Version of Firefox 101.0 for Windows 10. Then when I tried to download a pdf file from my yahoo mail I received the following message: "Problem loading page" Firefox Can’t Open This Page To protect your security, dl-mail.ymail.com will not allow Firefox to display the page if another site has embedded it. To see this page, you need to open it in a new window. Learn more… Open Site in New Window Report errors like this to help Mozilla identify and block malicious sites

So, in order to open the page I have to press "Open Site in New Window"

Please advice why happened this issue and how can be fixed.

Asked by eladopoulos 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

  • Okugcinwe kunqolobane

Download history gets deleted by itself

Whenever i restart Firefox, my download history gets deleted, but the downloaded files in the file manager don't. I have tried creating new profiles and altering my setti… (funda kabanzi)

Whenever i restart Firefox, my download history gets deleted, but the downloaded files in the file manager don't. I have tried creating new profiles and altering my settings, nothing really works, its the same for all the files, and for all the new profiles i create too. Is there a permanent solution?

Asked by Lege4d 1 unyaka odlule

Last reply by Lege4d 1 unyaka odlule

updated FF to 114.0.1 and will not open. Gives error: platform version 114.0.1 is not compatible with min version >= 113.02 max <= 113.02

Tell me how to "re" install my previous version of 113.02 and then fix this bug. Don't know where to get "old" versions to download and will old version just "install" r… (funda kabanzi)

Tell me how to "re" install my previous version of 113.02 and then fix this bug. Don't know where to get "old" versions to download and will old version just "install" right over the version installed and keep all the bookmarks, etc.?

Asked by donP22 3 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 2 izinyanga ezidlule

  • Kusonjululiwe

Firefox Update 115 (installed today) has caused connection problems

Hi, I have spent hours this morning trying to diagnose a problem with Firefox Update 115. It is Unstable and I can't Stream Music from Youtube or even Amazon Music. Web p… (funda kabanzi)

Hi, I have spent hours this morning trying to diagnose a problem with Firefox Update 115. It is Unstable and I can't Stream Music from Youtube or even Amazon Music. Web pages from sites I use everyday are out of order when displaying text as well. It's a real mess. Now, here's the kicker, I haven't been able to stream my music from both aforementioned websites, but get this, if I use the Incognito Browser, Music streams No Problem. Seems like you guys broke something in the main FF browser. I have spent hours trying to debug this and have concluded that your most recent Update has broken streaming links. I can't rollback the Update and that is even more frustrating. Please Fix This. BTW, your Help Pages really stink. Sorry, but they offer no help when the problem is clearly FF. Kind Regards, Joe White

Asked by seeekerman 1 inyanga edlule

Answered by Paul 1 inyanga edlule

  • Okugcinwe kunqolobane

Unable to set Firefox as default in Windows 11

Hi, I'm trying to run and use Firefox as my default browser on Windows 11, but I'm running into some issues. The device is managed by Microsoft Family, which blocks Firef… (funda kabanzi)

Hi, I'm trying to run and use Firefox as my default browser on Windows 11, but I'm running into some issues. The device is managed by Microsoft Family, which blocks Firefox by default. I got around this by renaming "firefox.exe" to something else. This works to get Firefox open, but the modified filename is causing Windows to not recognize it as a browser. As a result, I can't get Firefox set as the default for http/https.

I've tried tools like SetDefaultBrowser from Christoph Kolbicz but no success, it is unable to notice that firefox no longer exists as "C:\Program Files\Mozilla Firefox\firefox.exe"

Anyone have any advice on how to fix this? Windows seems adamant not to let me set the http/https protocols to anything it doesn't think is a browser (i.e. my Firefox installation).

Asked by coloradosjones 1 unyaka odlule

Last reply by coloradosjones 1 unyaka odlule

  • Okugcinwe kunqolobane

Unable to open email attachments

I use Firefox as the browser for my email. Recently I have been unable to open or download pdf attachments (or any attachment) to emails. When I click on the attachment … (funda kabanzi)

I use Firefox as the browser for my email. Recently I have been unable to open or download pdf attachments (or any attachment) to emails. When I click on the attachment I get the message javascript:void(0).

I contacted the email company who said there was no problem at their end and that the problem was with Firefox and pop up blockers. I followed the advice in the attachment to unblock for my email account - but this did not solve the problem.

So I then tried Edge for my emails and I can open attachments in Edge.

So the problem is with Firefox.

Any advice please? Thanks

Asked by david_blake 1 unyaka odlule

Last reply by david_blake 1 unyaka odlule

  • Okugcinwe kunqolobane

I'd love to have Firefox release version and Firefox beta installed side-by-side on my Mac. Is it possible?

I'd love to have Firefox release version and Firefox beta installed side-by-side on my Mac. Is it possible? If not, how do I make it so without encountering weird problem… (funda kabanzi)

I'd love to have Firefox release version and Firefox beta installed side-by-side on my Mac. Is it possible? If not, how do I make it so without encountering weird problems? If any from Firefox's dev team are reading this, please just make this possible. Chrome and Edge do it. Firefox should, too, IMO. Thank you.

Asked by Lalit Bar 1 unyaka odlule

Last reply by jonzn4SUSE 1 unyaka odlule

  • Okugcinwe kunqolobane

Possible corrupted/fake Firefox Browser installer

I think I may have downloaded and installed a fake/malicious application that looks/acts like a Firefox Browser installer. I noticed a lot of suspicious activity on my pe… (funda kabanzi)

I think I may have downloaded and installed a fake/malicious application that looks/acts like a Firefox Browser installer. I noticed a lot of suspicious activity on my personal/work computer that led me to suspect my internet router was compromised. I work from home sometimes and I may have been tricked into downloaded and installing a malicious version of Firefox.

I suspect this Firefox installer is different because this installer is capable of circumventing the safeguards placed on my work laptop. My work laptop is managed by a university and I require an administrator's credentials in order to install/uninstall any programs, change/view any environment settings, or even open up and view task manager. This process entails actually having an administrator remote into my laptop, take remote control, enter their credentials, and ensure the installer completes.

So far, this unusual Firefox installer is the only installer capable of bypassing these security hurdles. And it does not detect any existing versions of Firefox to prompt an uninstaller before re-installing. The installer's visuals/progress bar appears to be a scripted animation.

I still have the installer in question saved on my computer and I'm not sure what to do with it. I'd like to find out more about it but I'm not sure how to go about it.

Asked by JungleEskimo 1 unyaka odlule

Last reply by JungleEskimo 1 unyaka odlule

  • Kusonjululiwe
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Synced tabs and history on new computer

I got a new computer so I created an acct and set all my open tabs and history to sync. It wasn't intuitive to my not techie brain, but found out how to open all the ta… (funda kabanzi)

I got a new computer so I created an acct and set all my open tabs and history to sync. It wasn't intuitive to my not techie brain, but found out how to open all the tabs on the new computer. However, they don't open in the same order (makes it almost useless when you have a lot of tabs), and the tabs don't have their associated history.

Is there some way to have Firefox open tabs and history in the same state on the new device?

Asked by RR123 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Cannot Load or Install new User Profile

Howdy, fellow Firefox aficionados. I'm running FF on a Windows 10 Home 64-bit desktop. Some time ago, I suddenly could no longer open Firefox because it couldn't find m… (funda kabanzi)

Howdy, fellow Firefox aficionados.

I'm running FF on a Windows 10 Home 64-bit desktop. Some time ago, I suddenly could no longer open Firefox because it couldn't find my Profile. So, I attempted to create a new one, but it would not allow me to do so.

"Changes Not Saved"

   "An unexpected Error has prevented your changes from being saved."

[See uploaded Image]

More than likely, either I, or one of my system maintenance programs wiped some data or folder. I have deleted Firefox and reinstalled it with the latest version, but this dilemma persists.

Thanks for reading my post and if you reply, a big Thanks!

Asked by Bud 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

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Firefox opens with blanks screen will not load tabs, options, about:config won't work.

This is going to be long sorry. A lot has transpired My son was using 78.15esr. I upgraded it to 91.3esr. After the upgrade the browser worked; tabs loaded, surfing was… (funda kabanzi)

This is going to be long sorry. A lot has transpired

My son was using 78.15esr. I upgraded it to 91.3esr. After the upgrade the browser worked; tabs loaded, surfing was fine, could go into settings and about:config was fine.

He went to watch something on Netflix. Netflix complained his browser was not supported and he needed to upgrade to the latest version - which at the time was 91.3esr.

In frustration he installed Chrome. When he tried to run it he was told software restrictions were in place. I had not set any restrictions, and I checked secpol.msc and there were definitely no path rules defined. If restrictions can be set in group policy I had not set them because I am unaware of them.

So he installed Microsoft Edge, which installed VC runtime for 2013 and 2015-2019 for both x64 and x86.

At that point Firefox no longer loads tabs at all. About:<anything> doesn't work. Settings doesn't work. You can't go to safe mode (more on that later), and when closing the browser two processes remain taking about 60 seconds to end.

I did have the group policy templates for Firefox installed. When I upgraded to FF 91 I installed the latest templates.

A couple of times when I started FF it complained about vcruntime140 was missing. But just running FF again worked without doing anything else.

So I reverted to 78.15; I uninstalled v91.3esr. I deleted his profiles.ini and profiles folder and then copied them back from a back up. I removed any registry settings, and copied back the v78 ADML files. I then installed v78.15esr with internet disconnected. Did not run FF after install. Went into group policy editor and turned off telemetry and auto updates then re-enabled internet

Run FF and same issue. tabs not loading. Pages not loading. I can click on a menu and I can type into navbar and search bar but there is no response. I checked internet was working.

I deleted the %LOCALAPPDATA% cache folders. I flushed the DNS cache. None of this worked.

So I uninstalled FF again, deleted the profile folders and ini. Disconnected from Internet. Deleted any registry settings, and removed the group policy templates. Then installed 78.15 from scratch and let it create a new profile.

Same darn problem. It seems to me that installing chrome and/or edge has done something nasty, but I have no idea what. I say that because before he did that he could surf the web, but Netflix just said his browser ver was outdated.

I tried contacting netflix on chat but they were worse than useless.

So I uninstalled again and removed everything. Connected the internet and installed FF again and let it update automatically. Same problem.

I've left him with edge but I need to fix FF.

I even uninstalled the VCLibs, Chrome and Edge. These did not fix the problem.

I tried safe mode but when firefox restarts there are two processes that take 60+ seconds to end so FF sits there saying "restarting...". When those processes finally end Firefox does not restart.

Checked for viruses; nothing found. Rebooted PC several times.

So at this point in time; FF will run but will not load the 3 tabs; Facebook, Netflix and youtube. They stay blank. Settings is not accessable, nor is addon's or logins and passwords. Typing anything on the search bar does nothing Typing anything in the address bar does noting Trying about:config or about:profile or any other about's does nothing. When closing FF two processes take 60+ seconds to end.

If I go back to him and tell him I need to reinstall Windows he will go absolutely nuts.

What also worries me is that Netflix said that the most recent esr browser version was not supported and that he should update to a later version.

And what is even more troubling is I updated his girlfriends PC at the same time and hers works perfectly. This scares the hell out of me because I then expect responses like "Your sons problem is not a firefox problem".

Asked by citizen1138x 1 unyaka odlule

Answered by FredMcD 1 unyaka odlule

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Failed Update ... What next?

My wife has an older Mac. About a week ago, a pop-up from Firefox told her to update her program. She loaded in the new one and when she tried to open it she got the mess… (funda kabanzi)

My wife has an older Mac. About a week ago, a pop-up from Firefox told her to update her program. She loaded in the new one and when she tried to open it she got the message that her computer was too old for the update.

We had to reload the most recent update which had been running on her computer.

Now, none of her bookmarks show up and the bookmark toolbar will not display near the top of the screen as it used to.

None of help items online are of any use because what they say will show up on the screen (such as when you enter "about:profiles") is not what shows up on her screen.

Is there any way to recover her bookmarks, passwords and other saved data, please?

Asked by tomcarney8985 1 unyaka odlule

Answered by jscher2000 - Support Volunteer 1 unyaka odlule

  • Okugcinwe kunqolobane

why don't the Firefox ESR updates install on my computer anymore - it won't go past 102.5

Dear Friends, Why don't the Firefox ESR updates install on my computer anymore - it won't go past 102.5? I keep hitting the download, then install the file and restart F… (funda kabanzi)

Dear Friends, Why don't the Firefox ESR updates install on my computer anymore - it won't go past 102.5? I keep hitting the download, then install the file and restart Firefox and even the computer sometimes, but it will NOT install the new versions.

Why?

It always has in the past. Now I can't access my online banking due to their security measures. Very upset!

Please help me. Thank you.

Asked by Jade1 9 izinyanga ezidlule

Last reply by Jade1 9 izinyanga ezidlule

  • Ikhiyiwe
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How to stop incredibly irratating "Download the latest version of Firefox"

What setting will stop the constant notice "Download the latest version of Firefox." I don't want 20 notices per day. It's like having a child in the backseat "are we th… (funda kabanzi)

What setting will stop the constant notice "Download the latest version of Firefox." I don't want 20 notices per day. It's like having a child in the backseat "are we there yet?" "are we there yet?" "are we there yet?" How many times do I have to click the "Dismiss" button before this stupid software understands that I do not want updates? I've noticed that this is a common complaint. Stop the bullying by making people choose automatic updates. Many times things get messed up on my computer with updates and it is not worth the aggravation. Candace M.

Asked by mcgovern.candace 2 iminyaka edlule

Last reply by Chris Ilias 1 unyaka odlule

  • Okugcinwe kunqolobane

Downloaded Files

I used to get a option to open or save Excel files. Recently it now just automatically saves to the computer and I have to then open it. What happened to the option? … (funda kabanzi)

I used to get a option to open or save Excel files. Recently it now just automatically saves to the computer and I have to then open it. What happened to the option?

Asked by a.abolila.93 1 unyaka odlule

Last reply by a.abolila.93 1 unyaka odlule

  • Kusonjululiwe
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why is ff failing to import anything from MS Edge?

I am following all the instructions. It has continued to fail for the past year. I've uninstalled ff and reinstalled ff. I've tried creating new profiles. I can import ev… (funda kabanzi)

I am following all the instructions. It has continued to fail for the past year. I've uninstalled ff and reinstalled ff. I've tried creating new profiles. I can import everything into Chrome or from Chrome to MSE, but NOTHING will import into ff from any other browser.

Asked by lolaiii 1 unyaka odlule

Answered by cor-el 1 unyaka odlule