I-Firefox Community Forum

Hi, having an issue where new tabs crash while browsing.

Will be fine for 30 minutes or so but opening a new tab/clicking on a bookmark leads to Gah. Your tab just crashed.

Using a working tab is OK as long as I stay on the same site.

All drivers are updated.

Once it happens, I close my browser and I am then fine for a while.

Removed all themes/add-ons in case of conflict but still same issue so re-added.

Any advice appreciated.

For a while now, I've been having recurring issues with Firefox desktop freezing and becoming totally unresponsive. If there's any pattern to what causes it, I haven't been able to notice it; sometimes it happens as soon as I open the browser, sometimes it happens after several hours, sometimes it happens twice in ten minutes, sometimes it happens twice in a few hours (however, I can count the number of days it's happened less than twice in one day in the past few weeks on the fingers of one hand). When the browser freezes, it becomes totally unresponsive - it doesn't fade or display "Not Responding", and Task Manager shows nothing abnormal, but it doesn't accept any input at all, any video or other animated material that may have been displaying freezes, and it can only be "fixed" by force quitting from the task manager and reopening. This is exclusively a firefox issue; other programs open at the same time as the browser freezes are not affected.

The only real lead I have as to what could be going on is that sometimes, things don't freeze all at once, but in a cascading effect. For example, tabs, bookmarks, etc. might not highlight when moused over, but still accept the clicks, or selecting another tab might causes the address bar to display the URL of the selected tab, but the screen displayed in the window will not change. Once these cascading changes start, they generally progress to total freeze before I have a chance to do much with that information (only a few seconds), but it's unusual enough behavior to be worth noticing.

Things I've already tried that haven't fixed the issue:

• Reducing the number of tabs used and otherwise reducing Firefox's system resource usage has not impacted the problem in any way.
• Running in Troubleshoot Mode has not had a consistent effect on the problem (the most recent time I did, the browser ran stably for longer than I could stand to use the internet without my ad blocker, but this is only one data point in an already inconsistent spread; prior instances of the problem have occurred in Troubleshoot Mode)
• Disabling hardware acceleration has not fixed the issue.
• The issue has persisted through multiple refreshes and at least one full uninstall and clean reinstall.
• The issue persisted after creating and switching to a new profile multiple times.
• The issue persisted after renaming places.sqlite
• The issue persisted after clearing cache and cookies multiple times.
• The issue persisted after clearing downloads and history.
• And very likely some other stuff that I'm forgetting, I've been trying to fix this on my own for a while now.

Hello,

My password saved are deleted every time I close FF. It used to be manageable because Google and other sites didn't require me to fill my passwords (cookies did the trick I suppose) but now I also loose access to gmail and Youtube every time I close FF. It's annoying to have to use 2FA every damn time. And keeping the passwords available.

I've tried every answer I found by looking around :

- tried to start in safe mode - disable hardware acceleration - I have no extensions

FF saves the passwords correctly (at least they appear in the saved password tab) but they are erased every time I restart FF. The cookies aren't automatically deleted (FF remembers my browsing history) but I need to relog into Google.

I getting frustrated.

I am using Firefox version 126.0.1 (64-bit) on MacOS Ventura 13.0. I cannot interact with any Nature journal webpages (https://www.nature.com/ , https://www.nature.com/neuro/ , etc). I can only scroll, no clicking on links, highlighting or anything else you might expect. Not sure if this is specific to my computer/browser/extensions or if others are experiencing this and what steps I might take to resolve?

Hello,

A couple of months ago I discovered that I no longer have the ability to edit, delete, or dismiss a shortcut from the home page of my desktop. I did read that the 3 dots will appear if I hover over a shortcut. I tried that several times on different shortcuts but the 3 dots never appeared. Is there another way to edit, delete, or dismiss a shortcut? Or even better is there a way to restore the 3 dots?

I cleared my cookies, cache, history and data like I was told to when I connected a new router so all of my shortcuts have changed. A few that are there now I don't want and I do want to add several new ones.

Thank you for your help!

I have always used facebook messenger to video chat with friends, however suddenly it says tis facility is not supported by this browser. Do I have to leave firefox to find a browser that works?

I see that other people have raised this point,but there does not seem to be a response from firefox.

Im using Ubuntu 22.04 LTS Intel cpu I7 9th gen NVIDIA gpu but i disabled it My problem is that the Picture in Picture mode isnt sticky if i press anything it vanishes from view.

Hi,

My computer was on during the week-end and when I came back home I noticed we had a couple of power outages. Computer restarted automatically (Win 10 22h2) and when I launched Firefox, it started as brand new with all my addons gone and none of the previous session restored (I had 4 Firefox browsers opened with each 20+ tabs opened).

I have tried looking at C:\Users\MYUSER\AppData\Roaming\Mozilla\Firefox\Profiles but found nothing of interest. Where is everything and how can I restore everything I had ?

I even tried Troubleshooting mode and downgrading to a former version of Firefox (126.0.1 64 bits).

Thanks,

Hello,

I'm a web developer working for the public radio show This American Life. We have a web audio player on the website and recently I noticed it stopped working in Firefox. Looking closer at the issue, I realized that Enhanced Tracking Protection is blocking one of the scripts (pdst.fm - Spotify). Because ETP is turned on by default, I'm hoping there's a way to help bring this part of the site back to functioning without bypassing the Spotify script, as currently that's out of my power. Any help would be appreciated.

Thanks very much, Mark Nicola

Why is Firefox backing up my bookmarks in a json file, when Firefox itself doesn't recognise the file type when trying to restore said bookmarks? I WAS able to restore my bookmarks by converting the json file at https://www.jeffersonscher.com/ffu/bookbackreader.html. But why can't Firefox just back up as an html file like it used to? I had to go off searching the internet for a solution, turning what should've been a 5 minute job into nearly an hour 😕

Why is Firefox backing up my bookmarks in a json file, when Firefox itself doesn't recognise the file type when trying to restore said bookmarks? I WAS able to restore my bookmarks by converting the json file at https://www.jeffersonscher.com/ffu/bookbackreader.html. But why can't Firefox just back up as an html file like to used to? I had to go off searching the internet for a solution, turning what should've been a 5 minute job into nearly an hour 😕

My old hard drive died I couldn't recover it. I cannot mount the disk to another OS etc. The session files cannot be retrived. However I had over 100 tabs open in Firefox I want to retrieve before the disk crashed. I was signed in to firefox all the time in the old computer.

I now have a new computer, I signed in to firefox and I can recover the bookmarks. But I don't see any option to recover the lots of tabs and sessions from my previous dead disk. It seems there is tab sync options between 2 devices that is concurrently signed in. But I can't sign in to a dead disk. I also can't recover the file.

How can I reteive my old sessions with many tabs? I'm hoping firefox have a way of knowing all my tabs since I was signed in and sync before the disk crash.

Varovanie: možné bezpečnostné riziko Ako to napraviť, ďakujem Aplikácia Firefox rozpoznala problém a stránku poradenstvo-mikulas.lepsiweb.sk nenačítala. Webová stránka je buď zle nastavená alebo hodiny na vašom počítači nejdú správne.

Pravdepodobne stránke vypršala platnosť certifikátu, čo bráni aplikácii Firefox bezpečne sa pripojiť. Ak sa napriek tomu rozhodnete stránku navštíviť, útočníci sa môžu pokúsiť ukradnúť vaše informácie, ako sú heslá, e‑mailové adresy alebo čísla platobných kariet.

Čo s tým môžete urobiť?

Tento problém je pravdepodobne na strane webovej stránky a vy ho, bohužiaľ, nedokážete vyriešiť. O probléme môžete informovať správcu webovej stránky.

Ďalšie informácie…

'''bold text''' Good afternoon Team Firefox. OK, so over the past couple of weeks I have been getting tab crashes. After the tab crashes there appears a box from Firefox that says it will report the tab crash and then at the bottom of the info box there is the option of reconnecting or reestablishing the connection with the tab that had just crashed but nothing seems to be happening. I am not getting an indication that the issue is being looked at and I am 99% positive that no one from Firefox has been in touch with me about a permanent fix for this issue which is becoming more annoying all the time. In the past week or so it has happened around 4 or 5 times. So what can be done? I look forward to getting this issue resolved.

For some reason I notice that some of our image files, viewed after opening an online pdf document with images within, shows random white horizontal lines. This is not shown using edge or chrome. you can go here to view https://mcclone.net/wp-content/uploads/2024/05/Connects-Issue-12.pdf.

Any help would be appreciated.

Thanks Chris

Hi folks,

I'd like to obtain some clarity on provenance aspects of Firefox released as a Flatpak.

I see in this article that one of the options is to use flatpak package: https://support.mozilla.org/en-US/kb/install-firefox-linux

Is this article produced / reviewed by mozilla? Is flatpak an officially trusted, backed by mozilla, means of installing firefox on a system?

On flathub one can observe the "Verified" seal which indicates that such package is developed and maintained by original package developers (in case Mozilla). One can also observe in multiple forums here and there that mozilla is the one that builds and maintain this package.

Though a seal is nice, and users opinions are ok, it would be good to have artifacts that would evidence better this relationship. Also, would be good to have this officially stated in mozilla's website, under "Download options and other languages" section, something like "you can also safely install firefox through the flatpak package available on flathub which is developed / maintained / signed by mozilla itself".

Or maybe all of this information is around and i am just not able to link it together.

Thanks

Hello! I have a serious problem. I lost access to my data because I changed my password, so my data is no longer synchronized. I reinstalled my Windows, and I forgot the old password I had on that Windows. As I reinstalled, I decided to change the password because I didn't remember it, but after that I found out that synchronization doesn't work. Please help me, I had very important bookmarks that were there. Thanks in advance!

I have 228 kb of cached web content that will not clear. I am also unable to get past the initial pages of cabelas.com. I can get to cabelas, then click on camping, then click on camp chairs, and that is where it stops. I tried it using microsoft edge and it works fine, so my desktop pc isn't the problem. Sportsmans Warehouse has a similar web site layout and it works fine, so the 228 kb is strictly related to cabelas. The 228 kb of cached web content that won't clear and the cabelas problems started together.

No matter how many times I clear the cookies, data, web cache, that 228 kb stays right there.

If I can find some way to clear that 228 kb, I bet cabelas will again work.

Thanks in advance!