Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo

Change primary email address

Trying to replace my primary email with a secondary email. I've tried to add a secondary email to my account, but the confirmation code does not reach my primary email. I… (funda kabanzi)

Trying to replace my primary email with a secondary email. I've tried to add a secondary email to my account, but the confirmation code does not reach my primary email. I've checked junkmail and spam, but no confirmation email there either.

Asked by Moqu 3 ezinsukwini ezidlule

TLS Errors When Launching Webinars

In recent attempts to join a few webinars I am now getting more and more "TLS Errors." I have noticed that many of the solutions to this problem involve actions that do n… (funda kabanzi)

In recent attempts to join a few webinars I am now getting more and more "TLS Errors." I have noticed that many of the solutions to this problem involve actions that do not solve the problem but create larger issues. Do you have a solution that works safely? I am forced to use Windows 7 unfortunately due to work systems and a long story. I think this is my primary problem but I have to keep using it until the bitter end with this PC.

I appreciate your kind help. Thanks, Clay

Asked by claytudor 1 inyanga edlule

Last reply by cor-el 1 inyanga edlule

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Lost Tabs after multiple system freezes, forced shutdowns and crashes.

Hello, I am desperately trying to recover lost tabs from Firefox Browser after 2 crashes, freezing and forced shutdowns. I need the tabs for my work, and as usually hap… (funda kabanzi)

Hello,

I am desperately trying to recover lost tabs from Firefox Browser after 2 crashes, freezing and forced shutdowns. I need the tabs for my work, and as usually happens, this has occurred at a time when I'm running to meet a critical deadline.

I've tried going to history, but the "recently closed tabs" option was greyed out:-( I've tried searching for other solutions, but cannot fine any that fit my situation. I'm not an IT expert - I know my way around what I need to use (i.e. professional worker), so clear & simple explanation would be much appreciated.

Can I recover the lost tabs from backed up data or a previous system image? My system is Windows 7, and I'm currently running Firefox version 115.0.2. All suggestions welcome!

Thanking you in anticipation off prompt assistance, MLH

Asked by PoodleFamily 11 izinyanga ezidlule

Answered by jscher2000 - Support Volunteer 11 izinyanga ezidlule

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error message-The page isn’t redirecting properly

I have not been able to connect to www.paperbackswap.com for 2 days using Firefox. I get this message - The page isn’t redirecting properly-An error occurred during a co… (funda kabanzi)

I have not been able to connect to www.paperbackswap.com for 2 days using Firefox. I get this message - The page isn’t redirecting properly-An error occurred during a connection to www.paperbackswap.com. This problem can sometimes be caused by disabling or refusing to accept cookies. This is a persistent problem happening every few days. I have sent messages before to PBS and Firefox with no response. I have cleared cookies and added PBS to Firefox as a site to always accept cookies. I can access the site using Chrome but I would prefer Firefox. Is there anything that can be done?

Asked by llcwml 11 izinyanga ezidlule

Answered by llcwml 10 izinyanga ezidlule

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My Browser Always Opens in Remote Mode

So, whenever I open Firefox it will act normally and then after a second close by itself and when I reopen it, it will be in remote mode. I know how to fix this via about… (funda kabanzi)

So, whenever I open Firefox it will act normally and then after a second close by itself and when I reopen it, it will be in remote mode. I know how to fix this via about:config and do this every time, but I would much prefer a permanent fix, nothing else on Firefox or my computer indicates something else is going on, its just this. I've even at one point uninstalled and reinstalled Firefox and it didn't help.

Asked by molemann113 11 izinyanga ezidlule

Answered by cor-el 11 izinyanga ezidlule

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How do I stop that annoying url popping up at the bottom of my screen?

I want to get rid of that url bar that pops up on the left bottom of the screen when you hover over a bookmark, a link on a page, a video... anything that leads to anothe… (funda kabanzi)

I want to get rid of that url bar that pops up on the left bottom of the screen when you hover over a bookmark, a link on a page, a video... anything that leads to another web address. It disappears when you hover over it and changes to the right bottom of the screen. It appears when i'm trying to watch videos on sites when i'm in full screen and refuses to go away. I've tried the chrome folder solution posted here and it doesn't work. I've tried many other solutions online and they don't work either.

https://support.mozilla.org/en-US/questions/1372339

A few of the things that were supposed to be labeled as they were in the solution were not available on my new version of FF but I found the correct folder to post the chrome folder in regardless. The box to open the profile folder was further down and labeled differently than in the instructions posted from a year or more ago here.

I'm using a fresh install of windows 11 and the latest version of Fire Fox 115.0.2 64bit

Thank you in advance.

Asked by Dreamstate 11 izinyanga ezidlule

Last reply by cor-el 11 izinyanga ezidlule

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OneNote Web Clipper Extension No Longer Working.

As of the past few days the OneNote Web Clipper Extension has stopped working in Firefox. Is this a known problem? Is there a fix? I've tried refreshing FF and reinstalli… (funda kabanzi)

As of the past few days the OneNote Web Clipper Extension has stopped working in Firefox. Is this a known problem? Is there a fix? I've tried refreshing FF and reinstalling the extension but the problem persists.

Asked by Martin 11 izinyanga ezidlule

Last reply by rafikiphoto 8 izinyanga ezidlule

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comcast xfinity website not accessible in Firefox, but is on every other browser - what happened?

comcast xfinity website not accessible in Firefox, but is on every other browser - what happened? Can't pull anything up, email, TV listings, business Xfinity, etc. Just… (funda kabanzi)

comcast xfinity website not accessible in Firefox, but is on every other browser - what happened? Can't pull anything up, email, TV listings, business Xfinity, etc. Just started this week.

Asked by Steven 11 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 11 izinyanga ezidlule

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Facebook is so slow on Firefox

Hey every time i go to Facebook it keeps going super slow and continues to display the prompt bar where it says this page is slowing your browser down. to speed up your b… (funda kabanzi)

Hey every time i go to Facebook it keeps going super slow and continues to display the prompt bar where it says this page is slowing your browser down. to speed up your browser stop this page.... well its every single page. and this is happening to me on a couple of computers. I have cleared cache and cookies. I've turned off enhanced tracking. I've also tried opening in a private window and still the same thing.

Asked by toadtheman 10 izinyanga ezidlule

Last reply by zeroknight 10 izinyanga ezidlule

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I need to give names to my various windows

I have 8 windows open all the time on my main Firefox, and switching between them is hard because the name is that of the last tab I used, which might not be very human-r… (funda kabanzi)

I have 8 windows open all the time on my main Firefox, and switching between them is hard because the name is that of the last tab I used, which might not be very human-readable or might be similar to one on another window. It would be great if I could name my windows! Is there a way to do that? If not, could I request that as a future feature?

Asked by jldavis94 11 izinyanga ezidlule

Last reply by jldavis94 11 izinyanga ezidlule

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unable to access my xfinity/comcast email on firefox

Been using firefox for 10 years to access xfinity/comcast email and suddenly can't do it. Keep getting error message "An error occurred during a connection to oauth.xfin… (funda kabanzi)

Been using firefox for 10 years to access xfinity/comcast email and suddenly can't do it. Keep getting error message "An error occurred during a connection to oauth.xfinity.com PR_CONNECT_RESET_ERROR". I've switched to Microsoft Edge for the time being but would appreciate getting back to Firefox if possible. Any help would be appreciated.

Asked by pbeechen 11 izinyanga ezidlule

Last reply by jonzn4SUSE 11 izinyanga ezidlule

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Logins spreadsheet created and saved to desktop automatically.

Logins.csv appeared on my desktop after powering on PC. I did not export password data, file just showed up. Is this normal? Related to an update? Should I be concerned a… (funda kabanzi)

Logins.csv appeared on my desktop after powering on PC. I did not export password data, file just showed up. Is this normal? Related to an update? Should I be concerned about a data breach?

Asked by Lodato51 11 izinyanga ezidlule

Last reply by cor-el 11 izinyanga ezidlule

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Where can I find failed download error log?

Where is it? I had multiple failed downloads. It keeps failing over and over again right at the end of the download. I don't understand why? It's not a space issue, plent… (funda kabanzi)

Where is it? I had multiple failed downloads. It keeps failing over and over again right at the end of the download. I don't understand why? It's not a space issue, plenty of that. So how can I check what is the reason for failed download?

I got saved the .part file, which is 5.13 gigs (full download should be 5.3). If I try to retry the download it just immediately fails and deletes the .part file. Why?

Asked by lolerspam 11 izinyanga ezidlule

Last reply by zeroknight 11 izinyanga ezidlule

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How do I reorder Bookmarks in Toolbar

I used to be able to simply click and drag to reorder bookmarks but this no longer works (Firefox 115.02). Is there a new way to do this or, if a bug, when will it be fix… (funda kabanzi)

I used to be able to simply click and drag to reorder bookmarks but this no longer works (Firefox 115.02). Is there a new way to do this or, if a bug, when will it be fixed?

Asked by praylett1 11 izinyanga ezidlule

Answered by praylett1 11 izinyanga ezidlule

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Random crashes

Hello there. Ever since the latest update (to 115.0.2), I've been experiences random crashes. It's only happening with these 2 sites: https://www.mapsofworld.com/ and htt… (funda kabanzi)

Hello there. Ever since the latest update (to 115.0.2), I've been experiences random crashes. It's only happening with these 2 sites: https://www.mapsofworld.com/ and https://www.buongiorno.sk/ (there may be more but I haven't discovered any others as of yet). I open the sites and FF immediately shuts down. And then, after I restart it, there are no crashes listed in the logs (about:crashes). I've tried everything. Cookies, cache, a "refresh", a fresh install and I've also checked my system and HDD for errors but nothing helped. Any idea what I should do? The problem seems to be on your side, not mine

Asked by holland25 11 izinyanga ezidlule

Last reply by holland25 11 izinyanga ezidlule

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Extensions not displaying on toolbar or in customizations

My problems started after the upgrade to 113 when Firefox would no longer load at all. I tried deleting and reinstalling, but nothing changed until I moved the profile (y… (funda kabanzi)

My problems started after the upgrade to 113 when Firefox would no longer load at all. I tried deleting and reinstalling, but nothing changed until I moved the profile (yeah profile mgr didn't work either). I finally got it to reinstall and ran sync but had to also reinstall my extensions/addons. The extensions appear to be working, but the are not displaying in either the toolbar area or in customizations.

I have tried searching all over and different solutions but thus far nothing has worked. That includes right clicking on the extension and selecting to add it to the toolbar.

I repeat, the extensions appear to be working though I cannot call some of them up (EverNote for example), and I need Lastpass on the toolbar for password generation and to access the vault.

Extensions ARE displaying in Chrome browser.eeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee

Attached is image of customization scree that also shows toolbar area. No addons anywhere.

Asked by librewolf 11 izinyanga ezidlule

Answered by cor-el 11 izinyanga ezidlule

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Help! Lost hundreds of links with new update

Before this Firefox update I had an add-on or extension or something where you could click on it and it would close all tabs, but save the links in another tab, by date. … (funda kabanzi)

Before this Firefox update I had an add-on or extension or something where you could click on it and it would close all tabs, but save the links in another tab, by date. Unfortunately I don't remember what it was called.

Thought maybe 'pin' something, but that's basically unsearchable as there is something else called pins.

It was great, cause you could simply go to the tab and see all of the saved links, by date. It opened up every time Firefox started and I never had an issue. Saved HUNDREDS of links and now it's just gone! No history of it existing. How do I get it back??? This is terrible. Tons of work stuff saved there.

-Yes, I understand bookmarks and have plenty of those and they are still there. -Not related to Pinterest, just think it was called Pinned or Pin Something.

TIA!

Asked by mattruscigno 9 izinyanga ezidlule

Last reply by Dropa 9 izinyanga ezidlule

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Opening profile directory

When I click on Profile Directory: Open Directory on the troubleshooting Information page it tries to open in kid3 instead of file manager (Dolphin file manager). Can I … (funda kabanzi)

When I click on Profile Directory: Open Directory on the troubleshooting Information page it tries to open in kid3 instead of file manager (Dolphin file manager). Can I change this behaviour. Also happens with Thunderbird. I am using KDE Plasma on Linux. I just can't work this one out. I would be grateful for any suggestions.

Asked by udlwukc9w 11 izinyanga ezidlule

Answered by Terry 11 izinyanga ezidlule

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FireFox Latest Update Failure

Hello, FireFox Updated my 17" MacBook Pro- High Sierra on July 30, 2023 successfully to 115.03. There was another update today Aug 1st 115.1esr, which said it Failed for … (funda kabanzi)

Hello, FireFox Updated my 17" MacBook Pro- High Sierra on July 30, 2023 successfully to 115.03. There was another update today Aug 1st 115.1esr, which said it Failed for an unknown reason. Can anyone tell me how I can find out what happened? See attached update message.

Thanks in advance for your help.

Asked by SunnySkyez 10 izinyanga ezidlule

Last reply by SunnySkyez 10 izinyanga ezidlule