Showing questions for topic:

VPN stopped working

Good afternoon, dear Mozilla, I've been using Firefox for 4 years now and I really like this browser. I used your built-in VPN for a long time and it really helped me out… (funda kabanzi)

Good afternoon, dear Mozilla, I've been using Firefox for 4 years now and I really like this browser. I used your built-in VPN for a long time and it really helped me out because I live in Russia and half the internet is inaccessible without your VPN. I want to inform you that your VPN has stopped working for me. That is, if I turn on the VPN and only then will your built-in VPN work, I ask you to fix it so that the VPN works as well as before. All the best.

Open 1 2

No VPN setup prompt or icon in toolbar.

I was not given a VPN setup on restarting Firefox, and have no VPN icon in my toolbar. I have tried using customise toolbar, but there is no VPN icon to add back. Version… (funda kabanzi)

I was not given a VPN setup on restarting Firefox, and have no VPN icon in my toolbar. I have tried using customise toolbar, but there is no VPN icon to add back. Version 150.0, automatically opened to "What's New in Firefox 150" on starting Firefox, just without a new VPN icon. Thanks

Solved 5 1 219

I cannot access United Kingdom in the locations in the Firefox BPN but it was there yesterday.

Yesterday when I used the Firefox VPN I could select United Kingdom, but today it does not appear in the list of countries available. I need the United Kingdom to access … (funda kabanzi)

Yesterday when I used the Firefox VPN I could select United Kingdom, but today it does not appear in the list of countries available. I need the United Kingdom to access a streaming service.

Open 1 1

I can't turn on the built in VPN

I'm trying to use the VPN, when I press the "get started" button in the toolbar for the VNP it tells me to log in. When i do it says "you are logged in" "turn on the VPN … (funda kabanzi)

I'm trying to use the VPN, when I press the "get started" button in the toolbar for the VNP it tells me to log in. When i do it says "you are logged in" "turn on the VPN button in the toolbar to access the function. but when i try i get sendt back in an endless loop to the "get started page again". As I understand it's in Beta but my region (Sweden) should be supported.

Open 1 1

How to enable the free Firefox VPN?

I read the article about having 50 GB of free VPN use after I updated Firefox today to version 149.0; however, I don't see anywhere where I can enable the VPN. I've check… (funda kabanzi)

I read the article about having 50 GB of free VPN use after I updated Firefox today to version 149.0; however, I don't see anywhere where I can enable the VPN. I've checked in the "Customize Toolbar" section, and I still couldn't find anything. I don't understand, the article made it sound like I should have access, but I've also read that it's not out for everyone yet?

Solved 10 1 2415

how to set up built-in vpn... NOT the mozilla vpn.

Hi, I am trying to set up the built-in vpn. I got as far as the attached screenshot but I cannot find the "... open panel and turn it on." I managed to instal? the Moz… (funda kabanzi)

Hi, I am trying to set up the built-in vpn. I got as far as the attached screenshot but I cannot find the "... open panel and turn it on." I managed to instal? the Mozilla vpn but thats not what I am after.

Can you advise what, where is "open panel" and how to "turn on vpn"?.

Please give me step by step instructions otherwise I will get lost.

Thanks.

Using a Mac Mini OS 10.15.7 Catalina

Open 1 1 10

No web pages are loading when the built in Firefox vpn is on. Worked fine a few days ago and I havent changed any settings, still have GB allowance.

No web pages are loading when the built in Firefox vpn is on. Worked fine a few days ago and I haven’t changed any settings, still have GB allowance. Just seems to have s… (funda kabanzi)

No web pages are loading when the built in Firefox vpn is on. Worked fine a few days ago and I haven’t changed any settings, still have GB allowance. Just seems to have stopped working. Web pages load fine with it off. Changed browsers and still nothing. On windows 11. Cheers

Open 1 1

The United States connection doesn't work in the VPN.

I just recently installed the VPN on Firefox. It hadn't shown up because of my privacy settings. It works fine except for the United States connection. When I choose the … (funda kabanzi)

I just recently installed the VPN on Firefox. It hadn't shown up because of my privacy settings. It works fine except for the United States connection. When I choose the other countries, it works fine, but when I choose United States, it still shows Japan (where I live). It still shows Japan, but it does have an effect. It changes it to Tokyo, where I don't live. So, the vpn is having some effect, but it is just not connecting to the United States. Why is that?

Open 4 1

VPN age verification issues with X (twitter)

I live in Europe, where this stupid age verification law is in effect. I get around this by using a VPN. The problem is that I have two Firefox profiles set up with the s… (funda kabanzi)

I live in Europe, where this stupid age verification law is in effect. I get around this by using a VPN. The problem is that I have two Firefox profiles set up with the same VPN and the same country. The issue occurs on X (formerly Twitter). On one profile, the VPN works as it should and I no longer need to verify my age, but on the other profile, the VPN has no effect and X (Twitter) asks me to verify my age. Yet the VPN is definitely enabled. I’ve cleared the cache and cookies, but nothing helps. It’s driving me crazy. Does anyone have any idea what the problem might be?

Solved 4 1

I am unable to activate the built-in VPN.

I am unable to activate the built-in VPN. I am in a loop of getting started -> Activate Firefox’s built-in VPN for extra privacy and protection' then I click 'Continue… (funda kabanzi)

I am unable to activate the built-in VPN. I am in a loop of getting started -> Activate Firefox’s built-in VPN for extra privacy and protection' then I click 'Continue' and then I get again back to 'get started'. The built-in VPN never activates. I am signed in while doing that and I am using a macbook to run firefox.

Solved 1 1 98