Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Kusonjululiwe

wrong location

Using Firefox (current version), when I enter a search including '....near me' into Google Maps OR Bing Maps - I get a map far, far away from my location. Using Chrome, t… (funda kabanzi)

Using Firefox (current version), when I enter a search including '....near me' into Google Maps OR Bing Maps - I get a map far, far away from my location. Using Chrome, the same query returns a correct location My Windows 11 default location is correct. This began a few days ago

Asked by Michael Weis 1 inyanga edlule

Answered by Michael Weis 1 inyanga edlule

Videos on news sites don't play

For some months now when I click on a video that is on a news website, such as The Guardian or The BBC for example, the video screen goes black and nothing happens. Any s… (funda kabanzi)

For some months now when I click on a video that is on a news website, such as The Guardian or The BBC for example, the video screen goes black and nothing happens. Any suggestions?

Firefox 137.0.2 (64-bit)

Asked by kittysback 4 ezinsukwini ezidlule

Last reply by kittysback 1 usuku oludlule

bookmark sidebar

I wish to undo the changes to the sidebar introduced with release 136. I want a sidebar for bookmarks, but the Bookmark Sidebar per se, not the multi-functional Sidebar t… (funda kabanzi)

I wish to undo the changes to the sidebar introduced with release 136. I want a sidebar for bookmarks, but the Bookmark Sidebar per se, not the multi-functional Sidebar that has replaced it. The new version takes up unnecessary screen space even when I only select bookmarks. I have Firefox installed with Windows 11.

Asked by BryanL 1 inyanga edlule

How To Display Actual Mozilla Pages Display In Dark Mode

Is there anyway to force actual mozilla pages to be displayed in a dark mode instead of the blinding white background that hurts my eyes to view ? Thanks, David … (funda kabanzi)

Is there anyway to force actual mozilla pages to be displayed in a dark mode instead of the blinding white background that hurts my eyes to view ? Thanks, David

Asked by David 2 izinyanga ezidlule

Last reply by 87BBSsysop 2 izinyanga ezidlule

  • Kusonjululiwe

Can't edit Blogger posts in Firefox

A few days ago I changed to a new computer. On my old Windows 11 computer in Firefox I could sign in with my [edited] @gmail account to my Blogger blog, see the New Pos… (funda kabanzi)

A few days ago I changed to a new computer.

On my old Windows 11 computer in Firefox I could sign in with my [edited] @gmail account to my Blogger blog, see the New Posts page, edit my posts, post new posts and see the sign out option.

But on my new Windows 11 computer in Firefox I can sign in with my [edited] @gmail account to my Blogger blog, see the New Posts page, but I can't edit my posts. I am signed in but Firefox doesn't show the sign out option.

Whereas on my new computer in Chrome I can sign in with my [edited] @gmail account to my Blogger blog, see the New Posts page, edit my posts, post new posts, and see the sign out option. As always.

In Firefox it says there is something wrong with my [edited] @gmail account and to refresh it or change to another account. I don't now how to refresh it and changing to another Gmail won't work. But it lets me in to my blog's New Posts page!

How can I in Firefox on my new computer edit my posts and see the sign out option, as before and as always in Chrome?

Asked by Stephen Jones 5 izinyanga ezidlule

Answered by Stephen Jones 5 izinyanga ezidlule

  • Kusonjululiwe

Cannot access any major streaming platform (Prime Video, Netflix, Disney+)

I've freshly reinstalled Windows 11 and after trying to access and watch a movie on any of these sites I get an error (see the pictures). Browser version: 137.0.1 (64 bi… (funda kabanzi)

I've freshly reinstalled Windows 11 and after trying to access and watch a movie on any of these sites I get an error (see the pictures).

Browser version: 137.0.1 (64 bit) Widevine version: 4.10.2891.0

Already tried to disable/enable DRM. Already reinstalled firefox. Already manually installed widevine. No clue what could be causing this issue.

Asked by REAL 2PAC 1 isonto elidlule

Answered by jscher2000 - Support Volunteer 1 isonto elidlule

UPDATES

My computer downloads your updates over and over again, tying up my computer--none of the downloads ever loads This problem is can only be fixed by pull the plug restarts… (funda kabanzi)

My computer downloads your updates over and over again, tying up my computer--none of the downloads ever loads This problem is can only be fixed by pull the plug restarts as these downloads will not stop until I do this

Asked by JOHN MAZRUM 2 ezinsukwini ezidlule

  • Okugcinwe kunqolobane

Protonmail and Firefox default

I want Protonmail as my default mail for Firefox. Windows 11 allows me to install Protonmail as an application. I cannot find or use that application in order to use my… (funda kabanzi)

I want Protonmail as my default mail for Firefox. Windows 11 allows me to install Protonmail as an application. I cannot find or use that application in order to use my Protonmail email as my 'mailto' option in Firefox. Why does Firefox not allow this? Why can't Firefox find and suggest the Windows 11 Protonmail app in its list of suggestions under 'mailto' options?

Asked by erin_morash 3 iminyaka edlule

Last reply by erin_morash 3 iminyaka edlule

  • Okugcinwe kunqolobane

clearing the cache

I like to clear the cache on a regular basis but then Facebook does not recognize my laptop and I have trouble logging back on. Is it possible to clear the cache for all … (funda kabanzi)

I like to clear the cache on a regular basis but then Facebook does not recognize my laptop and I have trouble logging back on. Is it possible to clear the cache for all but a select website? Thanks

Asked by wolfdad 3 iminyaka edlule

Last reply by cor-el 3 iminyaka edlule

  • Okugcinwe kunqolobane

Failed download: How to resume my 60+gig. It suddenly just went failed and I can't even see .part in the download folder

I downloaded a large filed in my Firefox Browser and it took me 2 days to download the file but when it's almost done, it suddenly failed download. Can you help me resume… (funda kabanzi)

I downloaded a large filed in my Firefox Browser and it took me 2 days to download the file but when it's almost done, it suddenly failed download. Can you help me resume the download? I think it stopped around 60 gig.

Asked by michaelferrer2k18 3 iminyaka edlule

Last reply by cor-el 3 iminyaka edlule

  • Okugcinwe kunqolobane

HTTP/3 issues on Windows 10/11

For some reason I looked into whether my Firefoxes are ever using HTTP/3 - turns out they aren't. I looked up how to get any kind of information on this, and saved networ… (funda kabanzi)

For some reason I looked into whether my Firefoxes are ever using HTTP/3 - turns out they aren't. I looked up how to get any kind of information on this, and saved networking logs. They indicate that the moment Firefox tries to send the first UDP packet for the HTTP/3 connection, it gets "ErrorAccordingToNSPR [in=-5987 out=80004005]", the connection fails, and the server is added to an exclusion list so that no further (futile) attempts at using HTTP/3 will be made (which makes reattempting a HTTP/3 connection by hand that much harder). The initial platform was Windows 11, with Firefox 98.0.2, but afterwards I reproduced the issue on another PC running Windows 10, and with a nightly version on Windows 11, which I also used to save some logs which I can publish, as they don't reveal the sites I visit (though I can always provide the logs from my everyday instance of Firefox, should you find the information insufficient).

I also confirmed that HTTP/3 works with Chromium on the very same system and network, and also with Firefox on another machine running Linux.

Asked by Moarc 3 iminyaka edlule

Last reply by Moarc 3 iminyaka edlule

  • Okugcinwe kunqolobane

Persistent issues with Google Drive/Docs

For the past several months, I've had increasingly worse graphical errors on Google Drive. At first it was only in a few documents, and now it's in every single document.… (funda kabanzi)

For the past several months, I've had increasingly worse graphical errors on Google Drive. At first it was only in a few documents, and now it's in every single document. These errors only occur on Firefox, no other browser. Text that I type is constantly blurry, oddly-sized, or oddly-spaced, with some letters touching while others have large gaps between them. I've also had some other small issues, like the document thinking that I'm two people and asking me if I want to see "the changes made my collaborators" when I'm the one currently typing (the documents aren't shared with anyone else, and there are never any changes beyond the ones I make), or showing my cursor highlighted with my name as if I were someone else watching myself type. It's made it more difficult for me to focus on work and I don't know what to do about it.

I've tried the following methods (most of them multiple times over the past months) to solve it, none of which worked: - Running the windows in safe mode - Uninstalling all add-ons and themes, clearing cookies and cache, and then restarting my computer - Uninstalling Firefox entirely, restarting my computer, then reinstalling it - Refreshing Firefox - Looking through pages like Firefox Task Manager and such (although the information there didn't really mean much to me, nothing looked out of the ordinary)

Does anyone have any ideas about what I can do about this? I was ignoring it for a while since it's still legible, but it's become really annoying, especially when it makes some words hard to read. Thanks in advance for the consideration. Here's a screenshot of a document with the weirdly-spaced, blurry text:

Asked by matilda27593 3 iminyaka edlule

Last reply by jscher2000 - Support Volunteer 3 iminyaka edlule

  • Okugcinwe kunqolobane

You have the wrong information

I had a Firefox account on my phone. I got hacked. So I uninstalled the Firefox app. I got the upgrade for Lookout and added that to my phone. I opened a new Firefox brow… (funda kabanzi)

I had a Firefox account on my phone. I got hacked. So I uninstalled the Firefox app. I got the upgrade for Lookout and added that to my phone. I opened a new Firefox browser on my PC because I was tired of Google and I don't like Bing. I think you are still using my phone account. dawniegirl1973. lt has never been a primary or secondary email for phone or Pc. But you caught the last hacker! I would like an upgrade with Firefox on both PC and phone if I wouldn't have to pay for both devices. Would that cover both PC and phone? They are not linked, but they do share 2 emails and passwords. I also would like VPN, if that would secure my wifi. But I need a network that I can use for all my internet needs. I don't know what all VPN does. Please help me out. I don't know what to do anymore. It's all gotten so confusing. I'm tired of being hacked. Please advice. I trust, you, Firefox and I want you on both devices can we do this?

Asked by dawn 3 iminyaka edlule

Last reply by dawn 3 iminyaka edlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Are McAfee LiveSafe (on Windows 11) and Mozilla Firefox with Mozilla VPN (have and prefer) compatible?

New computer, running Windows 11, McAfee LiveSafe came with for 30 day trial. I use Firefox, have since 1997. Just added Mozilla VPN. Old computer ran Xubuntu. Windows 11… (funda kabanzi)

New computer, running Windows 11, McAfee LiveSafe came with for 30 day trial. I use Firefox, have since 1997. Just added Mozilla VPN. Old computer ran Xubuntu. Windows 11 needs antivirus because it's Windows. So. How compatible are McAfee LiveSafe and Firefox with Mozilla VPN? What suggestion, if any, does Mozilla have for an antivirus program that will work well for Windows 11 but not mess with Firefox and Mozilla VPN? Thank you.

Asked by mwhesapa 3 iminyaka edlule

Answered by Dropa 3 iminyaka edlule

  • Okugcinwe kunqolobane

Cannot log into hotel wifi using Firefox

I travel for work and often stay at IHG properties (Holiday Inn, etc.). I have Firefox as my default browser; version 99.0. I cannot login to their wifi using Firefox; I … (funda kabanzi)

I travel for work and often stay at IHG properties (Holiday Inn, etc.). I have Firefox as my default browser; version 99.0. I cannot login to their wifi using Firefox; I have to copy the address and paste it into Google Chrome and after confirming my information I am able to browse normally until the next day; It must reset at some point.

This is the web address for the network login: https://www.msftconnecttest.com/redirect

I read this article about Captive portal detection: https://support.mozilla.org/en-US/questions/1314194 I change the setting per the article hoping it would take care of my concern but it did not.

Thank you!

Asked by Tim 3 iminyaka edlule

Last reply by cor-el 2 iminyaka edlule