I-Firefox Community Forum

I am an academic researcher formerly affiliated with an institution that uses Okta as its two-factor authentication service for access to institutional subscriptions (think Elsevier, Cambridge Core, Brill, JStor, etc.). Since I am no longer affiliated with that institution, I am no longer authorized to access that institution's subscriptions. I am not trying to access that institution's subscriptions, however, if I try to log in to these repositories as an individual, I am automatically redirected to my former institution's Okta authentication page.

The browser: Mozilla Firefox 143.0.3. I am able to access other sites on other browsers, as well as in private Firefox windows, which suggests it is a problem with my Firefox account. These are temporary workarounds I can live with only in the very short term. I am under no circumstances willing to switch browsers. I use Firefox for a reason. FWIW, I am also contacting Okta support to see what they recommend.

The computer: Macbook Air 2020 M1. It is a personal computer. I do not have access to another device.

I have cleared my browser history, saved form data, saved site settings, cookies, and cache (x5). I have deleted all saved passwords containing the email address associated with my former institution. I have restarted the browser (x5). I have restarted my computer (x2). I have reached out to IT at the institution (they are flummoxed).

I'm nearing my wit's end with this. I'm working on multiple projects with multiple deadlines. The temporary workaround and constant barrier to access are driving me up the wall. I will be infinitely grateful for a permanent solution to this hellish problem.

I was getting a frame displaying that embedded content was blocked from x, instagram, and others. I clicked the allow routine and got the embed. Now it's all over the place, scroll, scroll, scroll, blah, blah. How do I reenable the blocking?

There is a site for the california l and It suddenly won't function right. iInstead I get a banner telling me that GPC has been enabled. How can I get things workng properly again.

I would like to stream a TV show series on a website. The message on the website is to disable ad blocker and/or add their site to a list which allows ads. I don't know of such a list. Disabling Firefox content blocker hasn't made a difference to being blocked from the site's content.

I need to check out something that happened today in Firefox browser (Mac).

I went into Settings, opened Privacy and security. Then clicked Advanced settings, changed this to Strict; when I did this, there was a message saying there was an Extension enabled that would interfere with this, and it would be best to disable that extension and instead should enable Resist fingerprinting protection that is in Firefox browser.

   I looked up a Mozilla Support article that told how to dissable the extension; I went to about:config, saw some extensions were enabled. The top item was: "privacy.resist.Fingerprinting" and it had value of True. It was only extension with name in boldface. I toggled the value to False. 
    I was going to do a browser restart, but first I went back to Settings, Privacy and Security, then to Advanced settings. When I got there, I selected Strict level. This time, there was no message saying anything about "there was an Extension enabled that would interfere with this, and it would be best if I disabled that extension." 

My question: since the Warning that had appeared when I was in Advanced settings the first time is now gone, does that mean that my problem is solved? Do I need to try a restart of browser? Also, I did not delete the boldface "privacy.resist.Fingerprinting" extension from Advanced Preferences; should I go back and do that? Please advise.

Thank you so much, BA

I was on a website for Met Opera, buying tickets and suddenly a widget appeared on the lower left corner that says: Opt-Out Signal Honored. Not only did I Opt Out, but I no longer can navigate the website, and there is no visible way to cancel this. Please help. It does not appeaer on other web pages, or other browsers. What is this? I've tried locating it in settings, and settings does not have that privacy option checked. How can I remove it? thank you, Anne Marie Mascia

I'm being blocked from accessing an online publication I subscribe to unless I remove an ad blocker. When I complained, I got this response: "The service we use for logins and subscriptions, Piano, has been flagged as a tracker by a widely used open source tracking list, so to access your account information or benefits on the site, you will need to slightly loosen your browser's tracking restrictions that apply to the domain piano.io - how this is done varies quite a bit based on what browser/extension is being used to apply the restrictions." I'm using Firefox v149 on a 4.5yo MacBook Air. I have several ad blockers installed (probably redundantly: AdBlocker Plus, AdBlocker for Facebook, AdBlocker Ultimate, and Ghostery AdBlocker). I have no idea what I need to do to loosen Firefox's tracking restrictions that apply to piano.io. Can anyone help me out? Thanks in advance!

I've suddenly had an issue crop up when trying to access Twitter on Firefox. I get an error message that says "Firefox’s Enhanced Tracking Protection (Strict Mode) is known to cause issues on x.com", but the problem is Im not using Strict Mode. I have standard protection on.

This is my first time to Mozilla Support with a question.

Firefox is my default browser using version 155.0.1. I use Strict ETP. [FYI - my skills are basic with IT]. I also use Firefox Focus on my iPhone.

I previously used Google Chrome but I must have removed it as it's no longer appearing in my desktop Apps.

As of a couple of days ago, I tidied up my Library/cache and deleted it to 'Trash', using Apple support community help instructions for housekeeping. (Because I was getting increased frequency in the spinning ball at start-up). I didn't delete any other folders - just Library/cache in my housekeeping.

Since then, when searching Google / Firefox, Google keeps asking if I'm a robot (asking me to tick a 'reCaptcha' box) as it's detecting unusual traffic on my computer - before it continues with my search via Firefox browser.

This doesn't happen when using other search engines, (eg: Bing or Duck Duck Go).

Using Google searches on Safari browser does not ask me if I'm a robot question ? Searches go through perfectly - no questions asked. Only when I use Google search engine with desktop Firefox. Is it my privacy settings?

I prefer Firefox as my browser because it's independent and open sourced, safe and for its sense of community.

My desktop MacBook Air (2017) is 9 y/o - vintage? So, no longer receiving software updates - but hoping to upgrade with a new Mac desktop soon. (see attached image of current MacBook Air operating system Monterey version 12.7.6).

My question is:

- Why is Google only in the last two days asking me at every search, the above question about 'unusual traffic' / tick the robot box ? And,

- Should I reinstall 'Google Chrome' via the Apple Store?

Or for better security, think of getting a new computer sooner, rather than later ? :(

Many thanks for your support, and time. [No hurry!]

thank you in advance, regards, kindly Rose Roselyn Hansen (Australia)