I-Firefox Community Forum

All pdf files show all pages blank. It affects both those newly downloaded in Firefox and those I have stored on my PC and open with Firefox. I think this started from when the latest Firefox update was installed this week. I am up to date on Widows 11.

Starting a couple of weeks ago I haven't been able to open PDFs in my Firefox browser. Although there are other pdf viewers, Firefox has features that I use that the others don't. I've tried all the various ideas I've found elsewhere online but none worked. I submitted a ticket to our IT helpdesk, but they say it's a Mozilla Firefox issue. The error message isn't helpful at all, considering there is no web server involved.

I get the error below:

Access to the file was denied

Firefox can’t connect to the server at local file What can you do about it?

The issue is most likely with the website, and there is nothing you can do to resolve it. You can notify the website’s administrator about the problem.

Is there a way to set a default zoom for the firefox pdf viewer? The Automatic zoom has no toggle, and all pages open up as HUGE and I have to manually choose the zoom %. This is tedious and takes up time as I open many documents a day.

While using Dext there is a visual of the uploaded pdf file. Now there is a notice that my Firefox settings need to be changed. Dext does not have instructions for Firefox and I have not yet located the spot in settings to adapt for this. Looking for directions.

I'm viewing a pdf that seems to be made of stacked images. While viewing this pdf in firefox it has these black lines between images, as seen in attachment, these change slightly as I zoom in. These lines do not appear when viewing the pdf in brave, see other attachment.

Also, this happens both on my desktop and laptop that have very different firefox setups.

How can I fix this without fixing the pdf?

How could I even fix the pdf?

Every time I try to view a pdf file on Firefox I can view the file but in the lower right 1/4 of the screen I get a graphic of a page with shaded areas representing lines with writing on them. There is a type of pen cursor moving along the line.

This happens with different pdfs - from the internet and from my saved files. This doesn't happen on another computer with Firefox.

I've deleted and redownloaded Firefox an number of times, also tried troubleshoot mode - no improvement. Virus scanned, restarted a number of times.

Pdfs work on edge and chrome and reader with no problem.

I have a screenshot.

Any Ideas? Thanks

I am currently revising for professional qualifications and the PDF study manual I am using is extremely large.

I have seen tutors be able to use the document outline on the left sidebar to be able to filter through different chapters.

However, I do not have that option - I only have the option to view page-by-page which is not very helpful.

How can I get the document outline to show a chapter-by-chapter outline?

Firefox has been used to open PDFs. Suddenly, all the PDFs appear as totally black. If I hover over the tab for that PDF, it shows the little representation as normal white background. This just happened. Don't know how to correct for this.

I am happy that FF has added great PDF capabilities. I have a problem with signatures. When I add my signature as an image, the result is a very poor resolution / quality signature image. Adobe Reader inserts the signature as a very high resolution / quality image.

Is there any update / solution to this? FYI I am using the same signature image but FF makes it BW and poor quality while Adobe Reader maintains the color and resolution.

Since the update to Firefox a few days ago, I am no longer able to view PDFs in the browser. They still open, but they show up as blank pages. Is there a way to fix this or to revert back to the previous version of FF?

Thanks.

On loading some documents a popup appears asking me to "Sign on the dotted line". This shows a pencil making a signature. I am unable to move or delete this popup and therefore cannot read the document fully. I can't print it either as the popup obscures the printer instruction area. I would be very pleased to know how to remove/block/disable this uncalled for obstruction

I read Firefox's suggestion to use the browser to edit pdf's and thought I'd give it a try, thinking I might be able to use it instead of my old Adobe Acrobat editor.

But I immediately noticed that there's no way to draw a shape with the Firefox pdf editor - a circle for example. The Help says I can select shapes from the Draw menu but the only thing that appears on my Draw menu is a line (see the attachment).

What am I doing wrong?

A msg box comes up that says go to setting to enable the ability to highligh pdf's. I went to settings and did not find. this box comes in the upper right hand corner. I am usually working in PAGES. jhelp if you can. Thank you.