I-Firefox Community Forum

Pressing the VPN button on my browser allows me to star or stop vpn o,k. but I would like to know how much I have used in the current month so I can be sure of saving some vpn for special sites e.g banking. I would appreciate tour guidance please

I read the article about having 50 GB of free VPN use after I updated Firefox today to version 149.0; however, I don't see anywhere where I can enable the VPN. I've checked in the "Customize Toolbar" section, and I still couldn't find anything. I don't understand, the article made it sound like I should have access, but I've also read that it's not out for everyone yet?

I just installed the new built-in VPN - and it appears to show as running in my Mozilla Accounts page (???).

HOWEVER, that is the only place I see it!!

Mozilla account Connected Services

Mozilla VPN 17 hours ago

No icon/display panel anywhere (not showing in Customization of toolbar option either) to see usage, turn on/off, etc.??

I am reporting a technical issue regarding the built-in Firefox VPN feature. It was fully functional in my location (Czechia) until June 15, 2026, but it suddenly disappeared from my toolbar and customization menu on June 16, 2026.

Despite following the troubleshooting steps provided in the official help article "Unable to find the built-in VPN in Firefox," the feature remains unavailable.

Here is a summary of the diagnostic steps I have already performed:

- Data Collection settings: Confirmed that "Allow Firefox to improve features, performance, and stability between updates" is enabled.

- About:studies: I have checked my active studies as shown in image_464983.png. There is no "VPN - MVP Beta Holdback" study listed that would explain the removal of the feature.

- About:policies: The Enterprise policy service is inactive, and there are no restrictions blocking IPProtectionAvailable.

- Account management: I have signed out of my Mozilla account and signed back in, but the VPN icon did not reappear.

- Installation: I have performed a clean reinstallation of Firefox, which did not resolve the issue.

I have also checked the toolbar customization menu and the overflow menu, but the VPN icon is not available.

Since this feature was working perfectly until yesterday, could you please investigate if my account profile has been excluded from the current rollout or if there is a regional issue affecting users in the Czech Republic?

I have attached my about:studies screenshot (Screenshot_about_studies.png) for your reference.

Currently the built-in VPN operates via a blacklist system. Where it is turned on browser wide, with exception of sites you manually add to the blacklist where it will turn itself off when on those sites.

To preserve the allotted 50gb data limit for using the VPN, I would ideally need to turn the vpn off of every website that I don't need it to be on which is extremely tedious even if it's a one-time annoyance.

It would be better if instead(or in addition to) we had a whitelist option where we could have the VPN not be active browser wide, with exception of any site we add to the whitelist. I would much prefer this because there's only a handful of sites that I would need the VPN to be on.

I was not given a VPN setup on restarting Firefox, and have no VPN icon in my toolbar. I have tried using customise toolbar, but there is no VPN icon to add back. Version 150.0, automatically opened to "What's New in Firefox 150" on starting Firefox, just without a new VPN icon. Thanks

VPN working properly, then quits for no apparent reason, gives me a sign up / sign in screen [Screenshot 2026-07-01 111229], I sign in <sign in as subscriber>, error [Screenshot 2026-07-01 111537], VPN doesn't work (checked with check my IP), but Mozilla says I signed in! [Screenshot 2026-07-01 111649] What gives? [Tried rebooting already]

I downloaded Firefox today and saw there was a VPN option but it is not working. It asks me to sign in and per the instructions the clickable icon at the top should now have an option to enable but it just asks me to sign in again. I am from Canada and it says my region is available for this program.

thanks for making me waste 20 mins trying to figure out to find the VNP setup, and thinking i must be blind or just very stupid, until i realize maybe not my country, and google and find it is not.

Received invite for Free 50 VPN email, clicked on the "Turn it on" button it opens up Mozilla Support page nothing shows up in right corner of browser. I live in California in the USA and it doesn't And I made sure I was signed in, have Windows 11, I have Firefox version 150.1 Anything I'm missing here ? I have Ad Blocker an turned that off thinking that might cause it. I'm no computer wiz so maybe I missing something ?

German: Kein intergiertes VPN bei ver. 152.0.5 Win 11 Pro privater Rechner und angemeldetem Konto verfügbar. Wie bekomme ich diese Funktion? English: There is no integrated VPN with Ver. 152.0.5 Win11 Pro, private computer and signin mozilla account available. What to do to get the function?

Hello,

I originally did not want to bring up this issue because I kind of wanted to take advantage of it but I am starting to feel bad and I don't even know if it is working. I have been using the free built-in VPN somewhat often but the amount left off this month has not gone down. I am confused if it is simply just not ticking down the data I am using, or it is just not working and my data has been exposed. I have definitely used more than 1GB at this point but it is still saying 50GB out of 50GB left.

I am not complaining it if it is not going down but still working, though I feel bad taking advantage. But if it is not working at all then I will need to adjust accordingly.