I-Firefox Community Forum

Environment - Device: Acer Neo 16 (PHN16-71), 2023 model - OS: Windows 11 23H2 (Build 22631.4974) - Browser: Firefox ESR 128.7.0esr (similar issue observed on 140esr) - Current version in use: Firefox ESR 143.0.4 (64-bit) - Graphics: Hybrid – Intel UMA + NVIDIA RTX 4060 - Drivers:

 - Intel UMA: 31.0.101.4146 (UMA-labeled)  
 - NVIDIA: 551.76 (GeForce Game Ready Driver)

Issue Description While using Firefox ESR (128.7.0esr and 140esr), the laptop’s built-in screen occasionally begins to flicker, and after prolonged usage—especially when browsing Facebook for tens of minutes—it gradually develops severe distortion, resembling water damage or ripple effects.

Key observations: - Screenshots appear completely normal, indicating the framebuffer is unaffected. - No external monitor has been tested yet; the issue is only observed on the built-in panel. - Rebooting temporarily resolves the issue, but it recurs unpredictably. - This issue never occurred on my older laptop (Acer V3-772G) using the same ESR versions.

Steps to Reproduce 1. Launch Firefox ESR (128.7.0esr or 140esr) 2. Browse Facebook continuously for tens of minutes 3. Screen begins to flicker, then gradually distorts 4. Take a screenshot → image is normal 5. Reboot → screen returns to normal

✅ Expected Behavior The screen should remain visually stable during browser usage, without flickering or distortion.

Actual Behavior The built-in screen flickers and eventually distorts, while screenshots remain unaffected. This suggests the issue may lie in the final stage of the display output pipeline, possibly involving the TCON (Timing Controller) reacting to GPU output or Firefox’s rendering behavior.

Additional Notes  

- Hardware acceleration was disabled in Firefox for testing — the issue still occurred (on older versions). - No similar behavior observed in Chrome or Edge. - BIOS screen appears normal, ruling out panel damage. - After upgrading to Firefox ESR 143.0.4 (64-bit), the distortion issue has not reappeared for two weeks, though minor flickering still occurs occasionally during browsing. - Interestingly, when distortion or flickering occurs while browsing Facebook, switching to another website immediately causes the screen to temporarily return to normal.

 This suggests the issue may be triggered by specific rendering patterns or GPU calls on certain web pages.

- This may indicate a rare interaction between Firefox ESR and specific hardware configurations (UMA → TCON → panel).

I have your current fire fox...Each time I try to access my bank...I get a message to upgrade my browser...FIREFOX wont let me upgrade, and I cant get into my bank..

I need a way to keep firefox and still access my bank info...I have tried other browsers but they wont work since I have windows 7..

Is there anyway to keep my current firefox browser and still be able to get into my bank.

THIS is very inconvenient for me...I have enjoyed using your browser but this causes me alot of hardship.

THank you for any help

I generally always use Firefox on my PC for everything.

I also often chat with Amazon as they are never short when it comes to fucking my orders

I have not used Amazon for the past 2-3 months and when I finally placed a new order 3 days ago, to resolve the usual non delivery issue, I contacted them via Live Chat, however instead of seeing Chat window pop open as usual, all I got was ABOUT:BLANK in new tab, hmmm...

So far to fix this or at least ascertain cause:

- I contacted Amazon.fr (where I live) and guy at digital services said, "nah, no flies on us, it's Mozilla's fault" - Edge, on same PC (windows 10), works OK for chat - Launching in safe mode changes nothing - Nor does disabling NordVPN - I also added Amazon.fr as "exception" in pop-ups, to no avail - and when I unchecked block box to enable all pop-ups, no better luck - lastly, on my iphone via Safari, all is good, assuming one enjoys typing with 1-2 fingers

my version of Firefox is up to date: 144.0.2

voilà

suggestions?

thanks

Jonathan

I downloaded a newer version of Firefox and I still cannot get into my banking on mine it says to update my browser which I did I have Windows 7 and it's supposed to be compatible

Hello Firefox Community,

I’m facing an issue with my restaurant-related website Bojangles Menu with Prices—https://bojanglesmenuprices.us. .

When I search for my website in Firefox or share one of its pages through the browser (for example, by copying the link or sharing via email/social media), the preview doesn’t display correctly. Sometimes the image thumbnail is missing, and other times the meta title or description doesn’t appear.

Here’s what I’ve already tried:

Checked the Open Graph (OG) and meta tags on my site.

Cleared Firefox cache and cookies.

Verified that the site preview works fine on Chrome and Edge.

Updated all social and sharing metadata in my HTML.

Is there any Firefox-specific issue or setting that could affect how link previews or shared content are displayed? I’d really appreciate any help on how to make my Bojangles Menu website show up correctly when searched or shared via Firefox.

Thank you! Sonia

Hi everyone, I run a website, which provides information about mobile phone prices and SIM packages in Bangladesh. I’ve been working on improving page load speed using LiteSpeed Cache and Cloudflare CDN. While it works well in Chrome, I’ve noticed that Firefox doesn’t always cache pages or static assets (like images and CSS) as effectively. Does Firefox handle cache-control headers or service workers differently than other browsers? I’d also love any advice on best practices for implementing browser caching or service worker scripts that improve performance on Firefox without causing outdated content issues. Thanks for your time and any insights!

Hello Mozilla Support Team, I manage the official website of ITTP, which provides information about our JBT from Haryana JBT from Haryana course. Recently, I noticed that the website isn’t working properly on the Mozilla Firefox browser. Some pages load slowly, and certain design elements like buttons and banners are not displaying correctly, even though the site works fine on Chrome and Edge.

I’ve already cleared cache, checked extensions, and verified that our SSL and JavaScript files are properly configured. Still, the issue continues on Firefox across multiple devices.

Could this be related to compatibility settings, outdated scripts, or browser-specific rendering issues? I’d really appreciate any guidance or troubleshooting steps to ensure the ITTP site runs smoothly for users searching for JBT from Haryana information.

Thank you for your help!

Hello. I am using Linux Mint 21.3 cinnamon and Firefox 144.0.2 When I use Google maps and the yellow small pointer (cartoon) to go on a specific street, the window come black when shifting to street view. My only extension is disabled, hardware acceleration unchecked, cache cleared and cookies cleared. I have made fresh install and nothing help. Troubleshooting mode allow street view to work fine but normal mode don't work. Google chrome work good. Chromium work good. And finally, Firefox work ok on my Linux mint LMDE 6.

Any idea where to go to solve this issue?

Thanks for your support

André

After upgrading my 128 esr to 140 esr, some sites stopped opening. In regular versions, it has not opened for a long time. There are many such sites, for example, qwen3.app or temp-mail.io. It thinks for a long time and finally a message that the time has expired. Chromium is ok.

Hi there, I am having a problem with Squareup sign in. I am using firefox for a very long time, never had problem. The error message is "internal error" Any solutions? Thank you

What should happen is that the main image should change on mouse hover over one of the images from the column on the left. Also it should be possible to use the left or right navigation arrows on the main image to cycle through the images. Neither of these actions is possible. It works fine on Edge.

Once again, Paramount Plus is giving conniptions when via Firefox, when was fine 3 days ago. 3304 or 3005. Last time this happened, we contacted you and it went away right quick. Guess your team found a patch. WAIT -- now plays commercial... but not feature. Try again... NOPE, back to bupkis. They claim not them, every time. Guess you guys stuck patching their screw ups.

Same approximate timeframe, yahoo mail stopped working via Firefox. That still remains.

HELP!

Hi,

I am on a Mac OS 15.6.1 -- 24GB of RAM. I have noticed multiple page hangs -- request to stop with AWS web console. To the point, that I have gone back to Chrome where I do NOT have these hangs. So, I suspect something has changed, but it makes the FF browser unusable. Something you should look at at. Happy to help if I can, but my time is limited.

Best, Harold

Hello, Having some issues with two websites that don't load correctly. Can you help me with this ? It has been going on for a while withe my car brand website configuration page so I have to use Safari for that, but today it happened with my bank website. Please see the car website screen shots attached. Thanks Joseph

Hi. I've been using ESR115 on Windows 7 64bit for a while now, at lease since Chase.com enhanced their online banking browser requirements. But now, Nov 6th, Chase.com updated their online banking site, yet again. ESR115 no longer works. Just thought I'd let you guys know in case an update to ESR115 is needed.

I tried to update to a newer ESR version but nothing is available. I'll probably have to buy a new PC since this mobo doesn't have a TPM chip and I'd rather go to Win11 than to Win10. Thanks!

Mark

After the last Firefox, it has blacked out all the short videos on facebook. I looked up the issue on youtube and several people are having the same issue. I followed some of the advice and unchecked a few boxes and it worked for a few times, and then went back to blacking out the videos. Tried two other browers and there is not problems. Go back to Firefox and the videos are blacked out.

Уже больше недели многие сайты не открываются на Firefox, а некоторые открываются некорректно. Другие браузеры работают нормально. Хоть отказывайся от Лисы, как от основного браузера