I-Firefox Community Forum

I am 81 years old, ad not a tech genius, but I can no longer access my memory photos that microsoft one drive sends me every day. It did work before, but now I get a blank screen. Microsoft help tried the edge system, and the pictures came up, but on firefox, I now get a blank screen. I do not want to change browsers

Suddenly, I can no longer log in to iCloud on my MacBook Air from Firefox: I get the login alert and the code to validate the connection, but the window to enter the verification code doesn't appear. It says "enter" the code, but I don't get the window to do so!

I'm on Big Sur 11.7.10, it worked without a hitch for years. This laptop is one of my trusted devices. Is a recent update preventing the connection?

I looked at similar questions, and answers from 2020 said to add the 6-digit code after my password, but that solution doesn't work.

It seems the problem is with Firefox; it works on Safari. Any solution for Firefox?

Thanks

Problem logging onto Zoho Mail with Firefox.

I have been using both Firefox and Zoho Mail for many years. Now, for some reason, Firefox seems to have a problem completing the Zoho Mail login from the same bookmark I have been using for years, or from a direct URL. The same Firefox installation cannot access Google Maps from a bookmark or directly using a complete URL, but does access some other applications as always.

Now the curious (to me, anyway) part. If I open a new private Firefox window, I can log into both Zoho Mail and Google Maps as I used to from the Firefox private window using bookmarks.

This helps me pinpoint Firefox as the problem – one part working, the other not.

My Firefox is up to date [Version 140.0.4 (64 bit)], and I have scanned all 1,350,000-plus files on my system for viruses and potential startup issues.

Should I reinstall Firefox? If so, how do I do that while keeping my bookmarks and password files?

If I use another browser (i.e., “Google Chrome), I can access both Zoho Mail and Google Maps with no difficulty. That is not a solution for me.

Firefox has been my foundation browser for decades. I don’t want to have to use anything else.

HELP! -Tom Howe

I am blocked from opening my Asus Router in Firefox for Mac. I added the router's address to every exception list I could find in Settings and still no luck. I can reach the router through Safari and through Firefox and Edge on a Windows 11 machine. I like my present Security settings on my Mac except for this annoyance. Can anyone suggest a workaround or a setting change that would fix this issue? Thanks in advance for your help.

Hello After last firefox update this page mail.proton.me (specifically: https://mail.proton.me/u/0/inbox) does not load for me.

It works in chrome and edge but not firefox. I cleared my cookies and cache but it did not help. All I get is blank white page and sometimes error message. I attach screen from my F12 menu when I try to load page. In brave for example there is much more activity than in FF.

When i try to insert a screenshot through the clipboard on google or yandex image search, the original image is corrupted. Even i try to upload an image via classic upload-button the same problem reproduise. On other sites there is no similar problem, as well as trying to insert the same image but inside the application windows.

In attachement: yandex/google and default image i was trying to upload.

I am using the Raindrop (raindrop.io) bookmark manager. It has been working fine on Firefox for years. However, with my recent update to Firefox 140, it is broken. Specifically, I can no longer use the highlighting function. It works fine on Chrome, but not on Firefox. I've seen several similar reports on Reddit's Firefox forum (r/firefox).

What to do? I don't want to have to switch to Chrome. Suggestions appreciated.

Hello

Since couple of days i cant login to Freshservice via firefox browser, on my Windows machine, my MacBook, My Windows 365 Cloud PC. As soon as i try to login i get the and error without any explanation.

I have clear cache, cookies, reinstall Firefox from scratch but still the same issue. On any other browser i could login normally.

Please help Lukas

To whom it may concern,

I have an angular application accessing data from a 3rd party data provider. To get data, POST-requests are sent to the data provider REST API (https://capzlog.aero). The application works correctly using Google Chrome and Microsoft Edge. However, when using Firefox, the following error appears:

"Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://capzlog.aero/api/pel/public/externalsystemflights/GetMissingIDs. (Reason: CORS request did not succeed). Status code: (null)."

As the POST request contains basic authentication, a preflight-request (OPTIONS) is first sent to the data provider. This request fails when using Firefox (but not when using Chrome or Edge), see attached screen-shots.

I have spent 4 days on the internet trying to figure out a solution, but I could not solve the issue. I tried the following: 1) check the certificates of the 3rd party provider (https://capzlog.aero): There are no issues. 2) start Firefox in safe-mode, disactivating the "Enhanced Tracking Protecting", clearing the cache. 3) changing the following Firefox settings:

   security.enterprise_roots.enabled (true<->false)
   security.tls.version.min (1<->3)
   security.tls.version.max (2<->4)
   network.http.network-changed.timeout

I tried sending the "OPTIONS"-request using curl and it worked as expected:

curl --verbose -XOPTIONS -H "Access-Control-Request-Method: POST" -H "Origin: https://projectz.numericalsolutions.ch" https://capzlog.aero/api/pel/public/externalsystemflights/GetMissingIDs

• Host capzlog.aero:443 was resolved.
• IPv6: (none)
• IPv4: 156.67.9.80
• Trying 156.67.9.80:443...
• Connected to capzlog.aero (156.67.9.80) port 443
• ALPN: curl offers h2,http/1.1
• TLSv1.3 (OUT), TLS handshake, Client hello (1):
• TLSv1.3 (IN), TLS handshake, Server hello (2):
• TLSv1.2 (IN), TLS handshake, Certificate (11):
• TLSv1.2 (IN), TLS handshake, Server key exchange (12):
• TLSv1.2 (IN), TLS handshake, Server finished (14):
• TLSv1.2 (OUT), TLS handshake, Client key exchange (16):
• TLSv1.2 (OUT), TLS change cipher, Change cipher spec (1):
• TLSv1.2 (OUT), TLS handshake, Finished (20):
• TLSv1.2 (IN), TLS handshake, Finished (20):
• SSL connection using TLSv1.2 / ECDHE-RSA-AES256-GCM-SHA384 / secp384r1 / rsaEncryption
• ALPN: server accepted h2
• Server certificate:
• subject: CN=capzlog.aero
• start date: Dec 31 10:14:59 2024 GMT
• expire date: Mar 31 10:14:58 2025 GMT
• subjectAltName: host "capzlog.aero" matched cert's "capzlog.aero"
• issuer: C=US; O=Let's Encrypt; CN=R10
• SSL certificate verify ok.
• Certificate level 0: Public key type RSA (3072/128 Bits/secBits), signed using sha256WithRSAEncryption
• Certificate level 1: Public key type RSA (2048/112 Bits/secBits), signed using sha256WithRSAEncryption
• Certificate level 2: Public key type RSA (4096/152 Bits/secBits), signed using sha256WithRSAEncryption
• using HTTP/2
• [HTTP/2] [1] OPENED stream for https://capzlog.aero/api/pel/public/externalsystemflights/GetMissingIDs
• [HTTP/2] [1] [:method: OPTIONS]
• [HTTP/2] [1] [:scheme: https]
• [HTTP/2] [1] [:authority: capzlog.aero]
• [HTTP/2] [1] [:path: /api/pel/public/externalsystemflights/GetMissingIDs]
• [HTTP/2] [1] [user-agent: curl/8.6.0]
• [HTTP/2] [1] [accept: */*]
• [HTTP/2] [1] [access-control-request-method: POST]
• [HTTP/2] [1] [origin: https://projectz.numericalsolutions.ch]

> OPTIONS /api/pel/public/externalsystemflights/GetMissingIDs HTTP/2 > Host: capzlog.aero > User-Agent: curl/8.6.0 > Accept: */* > Access-Control-Request-Method: POST > Origin: https://projectz.numericalsolutions.ch > < HTTP/2 204 < cache-control: private < server: Microsoft-IIS/10.0 < access-control-allow-origin: https://projectz.numericalsolutions.ch < access-control-allow-credentials: true < x-aspnet-version: 4.0.30319 < x-powered-by: ASP.NET < date: Thu, 16 Jan 2025 07:12:32 GMT <

• HTTP/2 stream 1 was not closed cleanly: HTTP_1_1_REQUIRED (err 13)
• Downgrades to HTTP/1.1
• Connection #0 to host capzlog.aero left intact
• Issue another request to this URL: 'https://capzlog.aero/api/pel/public/externalsystemflights/GetMissingIDs'
• Found bundle for host: 0x55ecfa0a46e0 [can multiplex]
• Hostname capzlog.aero was found in DNS cache
• Trying 156.67.9.80:443...
• Connected to capzlog.aero (156.67.9.80) port 443
• ALPN: curl offers http/1.1
• SSL reusing session ID
• TLSv1.3 (OUT), TLS handshake, Client hello (1):
• TLSv1.3 (IN), TLS handshake, Server hello (2):
• TLSv1.2 (IN), TLS handshake, Finished (20):
• TLSv1.2 (OUT), TLS change cipher, Change cipher spec (1):
• TLSv1.2 (OUT), TLS handshake, Finished (20):
• SSL connection using TLSv1.2 / ECDHE-RSA-AES256-GCM-SHA384 / secp384r1 / UNDEF
• ALPN: server accepted http/1.1
• Server certificate:
• subject: CN=capzlog.aero
• start date: Dec 31 10:14:59 2024 GMT
• expire date: Mar 31 10:14:58 2025 GMT
• subjectAltName: host "capzlog.aero" matched cert's "capzlog.aero"
• issuer: C=US; O=Let's Encrypt; CN=R10
• SSL certificate verify ok.
• using HTTP/1.x

> OPTIONS /api/pel/public/externalsystemflights/GetMissingIDs HTTP/1.1 > Host: capzlog.aero > User-Agent: curl/8.6.0 > Accept: */* > Access-Control-Request-Method: POST > Origin: https://projectz.numericalsolutions.ch > < HTTP/1.1 204 No Content < Cache-Control: private < Transfer-Encoding: chunked < Server: Microsoft-IIS/10.0 < Access-Control-Allow-Origin: https://projectz.numericalsolutions.ch < Access-Control-Allow-Credentials: true < X-AspNet-Version: 4.0.30319 < X-Powered-By: ASP.NET < Date: Thu, 16 Jan 2025 07:12:32 GMT <

• Connection #1 to host capzlog.aero left intact

Here, a comparison of the "OPTIONS"-HTTP-request as sent by Chrome and by Firefox:

CHROME OPTIONS /api/pel/public/externalsystemflights/GetMissingIDs HTTP/1.1 Accept: */* Accept-Encoding: gzip, deflate, br, zstd Accept-Language: en-US,en;q=0.9a comparison of the "OPTIONS"-HTTP-request as sent by Chrome and by Firefox: Access-Control-Request-Headers: authorization,content-type Access-Control-Request-Method: POST Connection: keep-alive Host: capzlog.aero Origin: https://projectz.numericalsolutions.ch Referer: https://projectz.numericalsolutions.ch/ Sec-Fetch-Dest: empty Sec-Fetch-Mode: cors Sec-Fetch-Site: cross-site User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/132.0.0.0 Safari/537.36

FIREFOX OPTIONS /api/pel/public/externalsystemflights/GetMissingIDs undefined Host: capzlog.aero User-Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:134.0) Gecko/20100101 Firefox/134.0 Accept: */* Accept-Language: en-US,en;q=0.5 Accept-Encoding: gzip, deflate, br, zstd Access-Control-Request-Method: POST Access-Control-Request-Headers: authorization,content-type Referer: https://projectz.numericalsolutions.ch/ Origin: https://projectz.numericalsolutions.ch Connection: keep-alive Sec-Fetch-Dest: empty Sec-Fetch-Mode: cors Sec-Fetch-Site: cross-site Priority: u=4 TE: trailers

And the response header as seen by Chrome:

CHROME HTTP/1.1 200 OK Content-Type: application/json; charset=utf-8 Content-Language: en Server: Microsoft-IIS/10.0 Access-Control-Allow-Origin: https://projectz.numericalsolutions.ch Access-Control-Allow-Credentials: true Set-Cookie: AppSettings=Culture=en-US&Language=English&CountryAlpha2=CH; expires=Fri, 31-Dec-9999 23:59:59 GMT; path=/; secure; SameSite=Lax X-Powered-By: ASP.NET Date: Thu, 16 Jan 2025 07:19:59 GMT Content-Length: 2

Here, a comparison of the Network Traffic as seen for Chrome and for Firefox:

CHROME 17:07:46.550256 IP ANYPC.57562 > 156.67.9.80.https: Flags [P.], seq 1480736564:1480737180, ack 2430285572, win 501, length 616 17:07:46.557654 IP 156.67.9.80.https > ANYPC.57562: Flags [P.], seq 1:393, ack 616, win 8212, length 392 17:07:46.557654 IP 156.67.9.80.https > ANYPC.57562: Flags [P.], seq 393:427, ack 616, win 8212, length 34 17:07:46.557683 IP ANYPC.57562 > 156.67.9.80.https: Flags [.], ack 393, win 501, length 0 17:07:46.557688 IP ANYPC.57562 > 156.67.9.80.https: Flags [.], ack 427, win 501, length 0 17:07:46.558334 IP ANYPC.57562 > 156.67.9.80.https: Flags [F.], seq 616, ack 427, win 501, length 0 17:07:46.558741 IP ANYPC.42786 > 156.67.9.80.https: Flags [S], seq 2926210792, win 64240, options [mss 1460,sackOK,TS val 2936933242 ecr 0,nop,wscale 7], length 0 17:07:46.562927 IP 156.67.9.80.https > ANYPC.57562: Flags [F.], seq 427, ack 617, win 8212, length 0 17:07:46.562962 IP ANYPC.57562 > 156.67.9.80.https: Flags [.], ack 428, win 501, length 0 17:07:46.563492 IP 156.67.9.80.https > ANYPC.42786: Flags [S.], seq 1974100572, ack 2926210793, win 65535, options [mss 1460,nop,wscale 8,nop,nop,sackOK], length 0 17:07:46.563514 IP ANYPC.42786 > 156.67.9.80.https: Flags [.], ack 1, win 502, length 0 17:07:46.565558 IP ANYPC.42786 > 156.67.9.80.https: Flags [P.], seq 1:1743, ack 1, win 502, length 1742 17:07:46.572094 IP 156.67.9.80.https > ANYPC.42786: Flags [.], ack 1743, win 8212, length 0 17:07:46.572094 IP 156.67.9.80.https > ANYPC.42786: Flags [P.], seq 1:161, ack 1743, win 8212, length 160 17:07:46.572133 IP ANYPC.42786 > 156.67.9.80.https: Flags [.], ack 161, win 501, length 0 17:07:46.572276 IP ANYPC.42786 > 156.67.9.80.https: Flags [P.], seq 1743:1794, ack 161, win 501, length 51 17:07:46.572421 IP ANYPC.42786 > 156.67.9.80.https: Flags [P.], seq 1794:3197, ack 161, win 501, length 1403 17:07:46.583942 IP 156.67.9.80.https > ANYPC.42786: Flags [.], ack 3197, win 8206, length 0 17:07:46.710020 IP 156.67.9.80.https > ANYPC.42786: Flags [P.], seq 161:638, ack 3197, win 8206, length 477 17:07:46.751327 IP ANYPC.42786 > 156.67.9.80.https: Flags [.], ack 638, win 501, length 0 17:07:46.754201 IP 156.67.9.80.https > ANYPC.42786: Flags [P.], seq 161:638, ack 3197, win 8206, length 477 17:07:46.754231 IP ANYPC.42786 > 156.67.9.80.https: Flags [.], ack 638, win 501, options [nop,nop,sack 1 {161:638}], length 0$

FIREFOX 17:08:28.962851 IP ANYPC.35980 > 156.67.9.80.https: Flags [S], seq 2319755284, win 64240, options [mss 1460,sackOK,TS val 2936975646 ecr 0,nop,wscale 7], length 0 17:08:28.972248 IP 156.67.9.80.https > ANYPC.35980: Flags [S.], seq 1053801102, ack 2319755285, win 65535, options [mss 1460,nop,wscale 8,nop,nop,sackOK], length 0 17:08:28.972330 IP ANYPC.35980 > 156.67.9.80.https: Flags [.], ack 1, win 502, length 0 17:08:28.974266 IP ANYPC.35980 > 156.67.9.80.https: Flags [P.], seq 1:1894, ack 1, win 502, length 1893 17:08:28.987389 IP 156.67.9.80.https > ANYPC.35980: Flags [.], ack 1894, win 1026, length 0 17:08:28.987433 IP 156.67.9.80.https > ANYPC.35980: Flags [P.], seq 2921:3937, ack 1894, win 1026, length 1016 17:08:28.987461 IP ANYPC.35980 > 156.67.9.80.https: Flags [.], ack 1, win 502, options [nop,nop,sack 1 {2921:3937}], length 0 17:08:28.987598 IP 156.67.9.80.https > ANYPC.35980: Flags [.], seq 1:1461, ack 1894, win 1026, length 1460 17:08:28.987647 IP ANYPC.35980 > 156.67.9.80.https: Flags [.], ack 1461, win 524, options [nop,nop,sack 1 {2921:3937}], length 0 17:08:28.987682 IP 156.67.9.80.https > ANYPC.35980: Flags [.], seq 1461:2921, ack 1894, win 1026, length 1460 17:08:28.987707 IP ANYPC.35980 > 156.67.9.80.https: Flags [.], ack 3937, win 547, length 0 17:08:28.994553 IP ANYPC.35980 > 156.67.9.80.https: Flags [P.], seq 1894:2052, ack 3937, win 547, length 158 17:08:29.005007 IP 156.67.9.80.https > ANYPC.35980: Flags [P.], seq 3937:3988, ack 2052, win 1025, length 51 17:08:29.005007 IP 156.67.9.80.https > ANYPC.35980: Flags [P.], seq 3988:4057, ack 2052, win 1025, length 69 17:08:29.005700 IP ANYPC.35980 > 156.67.9.80.https: Flags [.], ack 4057, win 547, length 0 17:08:29.006086 IP ANYPC.35980 > 156.67.9.80.https: Flags [P.], seq 2052:2151, ack 4057, win 547, length 99 17:08:29.006123 IP ANYPC.35980 > 156.67.9.80.https: Flags [P.], seq 2151:2577, ack 4057, win 547, length 426 17:08:29.008948 IP ANYPC.35980 > 156.67.9.80.https: Flags [P.], seq 2577:2615, ack 4057, win 547, length 38 17:08:29.018116 IP 156.67.9.80.https > ANYPC.35980: Flags [.], ack 2615, win 1023, length 0 17:08:29.018116 IP 156.67.9.80.https > ANYPC.35980: Flags [P.], seq 4057:4095, ack 2615, win 1023, length 38 17:08:29.024518 IP 156.67.9.80.https > ANYPC.35980: Flags [P.], seq 4095:4322, ack 2615, win 1023, length 227 17:08:29.024518 IP 156.67.9.80.https > ANYPC.35980: Flags [P.], seq 4322:4364, ack 2615, win 1023, length 42 17:08:29.024943 IP ANYPC.35980 > 156.67.9.80.https: Flags [.], ack 4364, win 570, length 0 17:08:35.342337 IP ANYPC.42786 > 156.67.9.80.https: Flags [.], ack 1974101210, win 501, length 0 17:08:35.349317 IP 156.67.9.80.https > ANYPC.42786: Flags [.], ack 1, win 8206, length 0

I really do not know what to do anymore to solve that problem.

As the problem is impacting hundreds of users, I really hope there is a solution.

In advance thanks for your help.

I'm unable to login to account.apple.com on my laptop which is running Ubuntu 24.04.3 LTS.

I've launched Firefox using the `-p` option, created a new profile and then navigated to https://account.apple.com/sign-in and tried to login. I've attached a screenshot of the error message.

I had tried multiple things on my default profile, even troubleshoot mode, but I couldn't get it. I even tried useragent switcher to no avail.

I can login to the site using Chromium.

What else can I try?

Hello, American website and the German website German website fail to load the last 20%. This causes important top row graphics like logins and accounts not showing. Firefox private window loads the AliExpress website 100%.

I wiped History cache from Firefox, however same issue. Other websites load normally. I can't log in to AliExpress to report the issue there.

Specs: 141.0 (aarch64) Mozilla Firefox fo Raspberry Pi OS raspberrypios - 1.0

Hi, i cant make some actions in my account in browser game (battleknight) . After click on icon ,,mission,, , page is just refreshed and mision is not activated. Also in Highscore, when i hit some icon to sort players, the same issue always happen. It was OK all years long and game is OK on other browsers, this happened after todays actualization. Thanks for some help. (i tried to restart browser, clear cache)

Hi, I've been a use of FF since it was Netscape (yes I'm old). And its always been my favorite above all. However, with the recent update (ver 136, either installed from a .tar downloaded or an app via apt install) it starts fine but no matter what URL I try to access the busy indicator spins but nothing ever happens. I've tried disabling all my extensions to no avail. I'm also searched for others experiencing this issue. All my other browsers seem to work well on all the same sites.

I'm kind of at a loss so if anyone has any suggestions/ideas please share?

Thanks BobMCT

What settings do I need to get Street View to return the street view rather than a black screen in all 4 of my Ubuntu browsers, when it used to work fine but now is trash ?

Firefox has started redirecting to advertising pages after clicking on a link. Only on 1 site. The site loads but not quite correctly. Normally has information about movie ratings show up when you hover over pictures. Have to double click (double load) to get where you want. Does not do it with Edge. Used to work fine, just started.

Every time I try to upload a file to the Microsoft Copilot 365 I keep getting the "Error Occurred Please Try Again" But when I switch to Chrome. I can upload the same files with no problem. Does anyone know why I get the "Error" with Firefox?

I was finally forced to update my Firefox to the released version. I am increasingly unable to log in to various "secure" websites with Firefox 140...1 although Chrome 106 (old, but can't update) has no problem. There are also a number of captchas that are simply invisible to firefox. Why is this happening?