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update

Good day!!! I updated my browser today, and after that, everything I had in it was reset, from my account, open tabs (there were over 300 of them), passwords, themes, and… (funda kabanzi)

Good day!!! I updated my browser today, and after that, everything I had in it was reset, from my account, open tabs (there were over 300 of them), passwords, themes, and everything else. If you don't know how to properly test your updates, then don't update your browser at all. Thanks to you, I lost a lot of information I needed. Thank you!!!!! I'm uninstalling your crappy software and switching to Edge or Chrome.

Asked by Gadzhik 1 inyanga edlule

  • Kusonjululiwe

Hung update on my WIn 7 machine

Hello, I am still running an old WIn 7 media center because I have applications I need that are no longer supported elsewhere. Firefox ESR has been working just fine up u… (funda kabanzi)

Hello, I am still running an old WIn 7 media center because I have applications I need that are no longer supported elsewhere. Firefox ESR has been working just fine up until the most recent update - which repeatedly fails to install each time I start Firefox. Is there a location where this update resides? If so may I know this location and procedure to eliminate this errant update? Thanks!

Asked by Sigpaw 1 inyanga edlule

Answered by Agent virtuel 1 inyanga edlule

Update

I rebooted Windows. Firefox seems to have been updated. But a firefox installer was downoaded. This behaviour is stange an suspect. Do I have to re-installa firefox? Why?… (funda kabanzi)

I rebooted Windows. Firefox seems to have been updated. But a firefox installer was downoaded. This behaviour is stange an suspect. Do I have to re-installa firefox? Why?

Asked by Daniel Deronda 1 inyanga edlule

Firefox Update Popup

Mozilla support articles frequently state that Firefox does not use popups for browser updates. However, I periodically receive popups from the toolbar stating that Firef… (funda kabanzi)

Mozilla support articles frequently state that Firefox does not use popups for browser updates. However, I periodically receive popups from the toolbar stating that Firefox couldn't update automatically. The attached picture is an example from the web but looks just like the popups I receive. The issue typically either resolves itself or I download from the Firefox website and reinstall. In a rush/moment of weakness, I recently clicked the link in the popup. It took me directly to the Firefox website where I regrettably downloaded and updated the browser. I've since run multiple Norton and Malwarebytes scans, which have found no issues. It may be a difference in the definition of popups (from the toolbar vs within a browser page)... Is this a legitimate update message from Firefox? If it is not, are there any other steps I should take (e.g., reinstall Firefox)? I appreciate your help!

Asked by Space Captianface 2 izinyanga ezidlule

Last reply by TyDraniu 2 izinyanga ezidlule

  • Ikhiyiwe

Firefox will not work after the update this morning

Greetings Ya'll, Early this morning as I went to use the Firefox browser, on My Desktop, I got an update, & then firefox opened, somewhat. The homepage did not fill … (funda kabanzi)

Greetings Ya'll,

Early this morning as I went to use the Firefox browser, on My Desktop, I got an update, & then firefox opened, somewhat.

The homepage did not fill in with favorites, suggestions, etc, and in fact all that did load was the Search bar, but not one of my usual website buttons. The "edit", "help", etc. buttons at the upper left hand corner did load, but that is all.

Not one of the buttons work, nor can I close out the Firefox page, by tapping the "X" in the upper right hand corner.

The only way that I could close out the "Firefox Page" was by going through the "Control/Alt/Delete" & then "Signing Out", which would initiate a "Re-start". Once I signed in, I could return to the Desktop, where everything works.

I use Firefox as my Browser on my Android phone, & at this moment, I've not had any problems using Firefox on my Cell Phone.

The only way that I could get to the Mozilla Website was by using the Microsoft Edge Browser, which is not giving me any problems as far as accessing the Internet!

How can I correct this problem, & go back to the Firefox Browser?

Asked by David DeBord 2 izinyanga ezidlule

Last reply by Paul 2 izinyanga ezidlule

  • Kusonjululiwe

Correct Data Collection

Why does not FF recognize that my OS is windows 11, not incorrectly windows 8? This prevents me from updating to latest FF browser versions newer than 115.37 to 128 and … (funda kabanzi)

Why does not FF recognize that my OS is windows 11, not incorrectly windows 8? This prevents me from updating to latest FF browser versions newer than 115.37 to 128 and higher. Now, with the popularity of AI, my bank no longer supports FF version 115.37 or lower browsers. Might it be FF is not seeing the correct IP address for windows 11 OS? However, I see nowhere on my FF account to let me or FF correct this error. If this cannot be corrected, this I (and thousands of other users) will have to abandon FF for other more up to date browsers because it looks like google, ms and apple are herding their clients to stop recognizing other browsers, which do not support AI protocols.

Asked by pierreblume 3 izinyanga ezidlule

Answered by TyDraniu 3 izinyanga ezidlule

  • Kusonjululiwe

Update download stalled

From "About" on the Firefox menu I am trying to download the update from 145.0.2 but it is stalled at 27.1 of 31.3 MB. The little pair of spinning arrows icon just keeps … (funda kabanzi)

From "About" on the Firefox menu I am trying to download the update from 145.0.2 but it is stalled at 27.1 of 31.3 MB. The little pair of spinning arrows icon just keeps spinning without making any further progress. I'm on a 2020 iMac running Sonoma 14.5 My internet connection is still functioning. I'm wondering what I should do. Is there a way to just cleanly stop and start over? Or stop and continue.

Asked by cak 3 izinyanga ezidlule

Answered by cak 3 izinyanga ezidlule

  • Ikhiyiwe

firefox deb unattended-upgrades on ubuntu 24.04

I installed firefox on ubuntu 24.04 following the guidelines from https://support.mozilla.org/en-US/kb/install-firefox-linux I followed the direction from the section "In… (funda kabanzi)

I installed firefox on ubuntu 24.04 following the guidelines from https://support.mozilla.org/en-US/kb/install-firefox-linux

I followed the direction from the section "Install Firefox .deb package for Debian-based distributions", adding the https://packages.mozilla.org/apt repository, prioritizing that over firefox snap from ubunto repors and finally installing firefox.

All good, now I have the latest firefox.

Question: what entry should I add to the "Unattended-Upgrade::Allowed-Origins" section of "/etc/apt/apt.conf.d/50unattended-upgrades" in order to enable unattended upgrades for the mozilla repo?

Googling this got me different contradictory recommendations that did not get my system to firefox 146 until I manually run the apt update/upgrade.

Thanks!

Asked by SuMo Bot 3 izinyanga ezidlule

Last reply by SuMo Bot 3 izinyanga ezidlule

Trying to update from 10.4Fox

trying to update old version of Firefox but seeing error code: ssl_error_no_cypher_overlap and the message "no common encryption algorithm" on a MacBook Pro with OS 10.… (funda kabanzi)

trying to update old version of Firefox but seeing error code: ssl_error_no_cypher_overlap and the message "no common encryption algorithm" on a MacBook Pro with OS 10.5.8 - - not the machine I'm using in order to seek help

Asked by Leonard Moniz 3 izinyanga ezidlule

Last reply by James 3 izinyanga ezidlule

  • Kusonjululiwe

Firefox 145.0.1 update fails to load on desktop -- Password Manager Not Working

I can't access the Firefox password manager on my desktop Windows 10 PC. See screen shot #1 from attempt. Further investigation shows a failed update which seems to corre… (funda kabanzi)

I can't access the Firefox password manager on my desktop Windows 10 PC. See screen shot #1 from attempt. Further investigation shows a failed update which seems to correspond to the date the access problem started per screenshot #2. Passwords are available on my IOS Phone as normal.

What should I do to restore PW access?

Thanks, Craig Lamison

Asked by cwlamison 3 izinyanga ezidlule

Answered by Denys 3 izinyanga ezidlule

Firefox update notification failure

Never seen this before. I installed v143.0.4 on 10/3. Since it was an extended length of time up to now, I went to check (Image 1 & 2) I still wasn't convinced (Ima… (funda kabanzi)

Never seen this before. I installed v143.0.4 on 10/3. Since it was an extended length of time up to now, I went to check (Image 1 & 2)

I still wasn't convinced (Image 3)

Also, I never opt to "Automatically Install Updates". I don't know how that got selected, but even so, it did not work.

Explanation please?

Asked by noel_envode 3 izinyanga ezidlule

Last reply by Denys 3 izinyanga ezidlule

Firefox Keeps Reinstalling and making me create a new profile

While I'm using Firefox, I try to go to a new website and Firefox says that it's installing a new version and I need to stop what I'm doing and restart. When Firefox rest… (funda kabanzi)

While I'm using Firefox, I try to go to a new website and Firefox says that it's installing a new version and I need to stop what I'm doing and restart. When Firefox restarts, it forces me to create a new profile and I've lost everything I had before.

This happens two or three times a day.

Asked by nickada1 3 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 3 izinyanga ezidlule