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Strange Characters on FireFox Account page.

I have updated to Firefox 77. I go to https://accounts.firefox.com and I met with a whole page of these symbols: �??�YYs�H?�+lG����:?�4���,7�1z�(U?�@?ց�~�fI?C�����}@�TUy~… (funda kabanzi)

I have updated to Firefox 77. I go to https://accounts.firefox.com and I met with a whole page of these symbols:

�??�YYs�H?�+lG����:?�4���,7�1z�(U?�@?ց�~�fI?C�����}@�TUy~��)}�?�q��ie?��?����BX�r��� �nQ�?����K#T�??�4j�Ѻ�<=�DѾJ_bvh=W?

I can browse web pages fine, but I cannot gain access to login to my FireFox Account. I have had to use another browser to post this as I needed to login to my Forefox Account in order to do so.

Why am I seen these symbols?

Asked by Matt J 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

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Firefox 78.0.1 Tab Crashing

After updating from 77 to 78.0.1, I've experienced a large number of tab crashes ("Gah. Your tab just crashed.") across multiple sites. No crash logs are available in abo… (funda kabanzi)

After updating from 77 to 78.0.1, I've experienced a large number of tab crashes ("Gah. Your tab just crashed.") across multiple sites. No crash logs are available in about:crashes. I've tried:

  • Starting in safe mode
  • Refreshing Firefox
  • disabling security software (Webroot SecureAnywhere)
  • Disabling hardware acceleration
  • Making sure latest drivers and Windows updates are installed
  • Run Windows system file checker tool (no errors found)

I use Firefox with screen reading software, so it is possible the issue may be accessibility related. I've tested with JAWS and Windows Narrator and experience the tab crashes under both.

OS is Windows 10 Version 1909 (OS Build 18363.900)

Asked by acawai 1 unyaka odlule

Answered by Roland Tanglao 1 unyaka odlule

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Firefox crashing my Mac every time I open it.

Hi ---- Wondering if anyone can help with this. Every time I open Firefox (my default browser), I get a spinning wheel, the browser doesn't load and my whole system crash… (funda kabanzi)

Hi ---- Wondering if anyone can help with this. Every time I open Firefox (my default browser), I get a spinning wheel, the browser doesn't load and my whole system crashes.

I have tried reinstalling Firefox - same problem occurs. Anyone got any tips? I'm running a mac on El Capitan and have been for a while with no browser problems.

Asked by doregon 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

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Version 77 big problem

Today when I started Firefox it auto-updated to version 77, and all web-pages looked like a mess of weird symbols like the ones in the screenshot I attached. I tried disa… (funda kabanzi)

Today when I started Firefox it auto-updated to version 77, and all web-pages looked like a mess of weird symbols like the ones in the screenshot I attached.

I tried disabling all addons and plugins, and some other stuff but nothing worked.

So I downgraded to 76.0.1 and everything works fine, it's definetly a problem with version 77.

I guess I won't be updating until I know this problem was adressed.

Asked by bayus.firestorm 1 unyaka odlule

Answered by bayus.firestorm 1 unyaka odlule

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Latest update

Since downloading the latest version, the browser stops functioning after the first site. It won't even allow me to quit, without the 'force quit'. Plus, while in the fir… (funda kabanzi)

Since downloading the latest version, the browser stops functioning after the first site. It won't even allow me to quit, without the 'force quit'. Plus, while in the first site (my local newspaper) it stops recognising key strokes and mouse clicks. In fact, everything stops working.

I'm sending this through Chrome.

Any fixes?

Thanks, Stan Nikolic

Asked by eatsonnyeat 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

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oxid-shop login no longer works under Firefox

I think this is a problem of Firefox, because the login in my oxid shop works under MS Edge. Anyway, in Firefox I see the login window of oxid but despite entering the co… (funda kabanzi)

I think this is a problem of Firefox, because the login in my oxid shop works under MS Edge.

Anyway, in Firefox I see the login window of oxid but despite entering the correct access data, I do not get into the oxid backend. The login window is always there.

Asked by gilada22 1 unyaka odlule

Last reply by Pallavi kumari 1 unyaka odlule

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Why does Firefox open older windows instead of recently closed one?

I had Firefox opened in a main windows with maybe 50 tabs of tabs I wanted to look at (documentaries, stand-up shows, stuff from work etc). I opened a second window and w… (funda kabanzi)

I had Firefox opened in a main windows with maybe 50 tabs of tabs I wanted to look at (documentaries, stand-up shows, stuff from work etc). I opened a second window and while navigating in the second window I mistakenly close the main. As one does, I hit Open recently closed window. Guess what? Firefox opens a window from yesterday and a few more empty ones, but not the one I just closed. Can someone help me with this?

Asked by GrammarNazi238 2 iminyaka edlule

Last reply by cor-el 1 unyaka odlule

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Unresponsive Scripts and Browser not responding issues

I am having severe issues with unresponsive scripts and Firefox not responding. Once the scripts stop responding on one page, it spreads to the others I have open. I've c… (funda kabanzi)

I am having severe issues with unresponsive scripts and Firefox not responding. Once the scripts stop responding on one page, it spreads to the others I have open. I've cleared cache/cookies/data, I've gone into the configuration and changed the seconds to see if the script will complete, and I've tried the recommended extension (Javascript stop and go?), but then web pages won't load. I'm at a loss as to what else to do. Could this be a malware/virus issue?

The browser also stops responding, and once it gets started, it keeps doing so to the point I can't use the browser.

Asked by thefuchsiamystery 1 unyaka odlule

Last reply by thefuchsiamystery 1 unyaka odlule

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Unable to sign into certain sites

I've run into a strange issue lately - certain sites are left unable to sign in. I've tried disabling add-ons, clearing cache, cookies, history, lowering my security sett… (funda kabanzi)

I've run into a strange issue lately - certain sites are left unable to sign in. I've tried disabling add-ons, clearing cache, cookies, history, lowering my security settings, adding site exclusions, disabling VPN, refreshing firefox, uninstall/reinstall, uninstall/clear data/reinstall/refresh firefox, everything. Still, nothing.

One site in particular is Dropbox. I enter my creds, it asks for my authenticator, error. So I tried in another browser and it works fine. So it's definitely a firefox issue.

I did disable my authenticator temporarily, and was able to sign in on Firefox. However the moment I re-enabled it, I'm no longer able to sign in again.

I have a few other sites that won't sign in either. Some give errors, some accept my password then refresh to the non-signed in page.

I'm at a loss. I've tried everything I can think of. And confirmed all sites work in other browsers.

OS: Windows 10 OS Version: 1909 Firefox: 78.0

Asked by Arí 1 unyaka odlule

Last reply by Arí 1 unyaka odlule

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Almost every site is broken in Firefox 77

I just upgraded to Firefox 77, x64, Windows 10 2004. Firefox 76 already broke LockWise - https://support.mozilla.org/en-US/questions/1287008 Now Firefox 77 breaks 99% of … (funda kabanzi)

I just upgraded to Firefox 77, x64, Windows 10 2004.

Firefox 76 already broke LockWise - https://support.mozilla.org/en-US/questions/1287008

Now Firefox 77 breaks 99% of all websites. (See attached screenshot.) www.example.com www.google.com www.wikipedia.org etc

Somehow, support.mozilla.org works, UNTIL I try to log in.

I've tried incognito mode, safe mode, etc. When I change charset of the page, the text displays differently, but it's still a useless mishmash.

--- BUT --- when I open developer tools, click the HTML request and click the Response tab, the HTML renders correctly there.

Asked by milan2 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

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Firefox keeps crashing when trying to print

Hi! I've switched to Firefox quite recently and I love pretty much everything about the browser. The only problem I've been experiencing is that whenever I try to print a… (funda kabanzi)

Hi! I've switched to Firefox quite recently and I love pretty much everything about the browser. The only problem I've been experiencing is that whenever I try to print a page the whole browser crashes. I've tried removing all the settings for printing in prefs.js but that didn't seem to help in any way and the crashes don't turn up in the about:crashes tab. Has anyone else been experiencing this and perhaps knows how to fix it?

Asked by Lord Questionmark 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

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I cannot login to my firefox account, reason it gives is "state"

I have no idea what state is on file as being my state of residence (I move a lot for a civilian), but I've lived at this address for the last three or four years and nev… (funda kabanzi)

I have no idea what state is on file as being my state of residence (I move a lot for a civilian), but I've lived at this address for the last three or four years and never had any issue with logging in to my firefox account before. I have plenty of trouble with my location WITHIN the state (Oklahoma), because apparently the only cities that exist in the state are OKC and Tulsa /eyeroll, but I've never had an issue with the state itself being misidentified. I could understand if a VPN was causing the issue, but I'm not using a VPN (I know, I probably should, but imagine the login issue THEN! lol). Thanks in advance for any help.

Asked by Kesra 2 iminyaka edlule

Last reply by ExtremeMachinez 1 unyaka odlule

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I cant log into my energy supplier. Just sits there after entering my password and username.

Whenever I try to log into my energy company, and enter my username and password, when I click submit, is just sits there. I will not go any further. Other browsers are … (funda kabanzi)

Asked by Mike 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

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Hard crash every time I visit a certain site

A few days ago I signed up to a certain website and had no problems, but since then, I've been back to that website three times and all three times - as soon as the site … (funda kabanzi)

A few days ago I signed up to a certain website and had no problems, but since then, I've been back to that website three times and all three times - as soon as the site loads my machine instantly hard crashes - the screen freezes, cursor doesn't move and I'm forced to reset. This has NEVER happened to me before in 15 years of using Firefox! The first two crashes were in Firefox v76, and the third crash was v77, so I guess it's not version-specific.

Each time I restart firefox, my profiles.ini file has been deleted. It messes up other software too.

I'm going to avoid using that site again, but I'd like to report this somehow to the developers. What's the best way to do this? I went to Buzilla but I couldn't see any way to report bugs there.

Note that I am not going to do any troubleshooting as I do not want to take any risk of another crash.

Asked by MartyJames 1 unyaka odlule

Last reply by MartyJames 1 unyaka odlule

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VPN is detecting P2P protocol use whenever Firefox opens

I'm having a novel problem today for the first time. Firefox is apparently using a p2p protocol, and I have no idea why. My VPN is detecting this whenever I open Firefo… (funda kabanzi)

I'm having a novel problem today for the first time. Firefox is apparently using a p2p protocol, and I have no idea why. My VPN is detecting this whenever I open Firefox. I disabled all extensions, tried opening Firefox's safe mode, and it doesn't matter what tab is open. Brave browser doesn't give me this problem. My VPN's servers do not allow P2P use, so this is a big deal. Why would Firefox be setting off the p2p alarm, and how can I fix this? I'm using the newest Firefox version on windows 10.

Asked by jamesbcad 1 unyaka odlule

Last reply by jamesbcad 1 unyaka odlule

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Deleting ALL Firefox data and traces as suggested doesn't work.

Firefox won't fully launch. It goes into process, but never comes to the foreground. I've tried everything that can be done without using Firefox (it won't open). I can s… (funda kabanzi)

Firefox won't fully launch. It goes into process, but never comes to the foreground. I've tried everything that can be done without using Firefox (it won't open). I can see two instances of Firefox flickering in Process Explorer, and they're eating system resources without really DOING anything. I've tried: 1. Restart Windows 10, uninstall, restart, reinstall. 2. Deleting Firefox Maintenance folder in Programs (x86). Uninstall, restart, reinstall. 3. Deleting the profile folders in AppData. Uninstall, restart, reinstall. 4. Uninstall, scour registry of all traces. Restart, reinstall. 5. It works on my OTHER admin account, but not on this one.

While Firefox is doing this nothing business, I can't uninstall it with my uninstaller on THIS account, so I have to go to my other account to uninstall, and when I get back to this one, an error message is on the screen.

Firefox is currently uninstalled, so no luck at its inner workings.

Asked by gremlinkurst 2 iminyaka edlule

Last reply by jbevan418 1 unyaka odlule