Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Kusonjululiwe

Everything gone

Firefox updated and now all my tabs, passwords, everything is gone. I logged in but nothing is saved in my account either. I fully have no idea what my passwords are, ple… (funda kabanzi)

Firefox updated and now all my tabs, passwords, everything is gone. I logged in but nothing is saved in my account either. I fully have no idea what my passwords are, please help!

Asked by antonia.hergeth 2 izinyanga ezidlule

Answered by jscher2000 - Support Volunteer 2 izinyanga ezidlule

  • Kusonjululiwe

transfering bookmarks from one computer to another

I have two Macs with Firefox, A and B. I don't understand the sync. I have different bookmarks on firefox in computer A and computer B. I want to transfer the bookmarks f… (funda kabanzi)

I have two Macs with Firefox, A and B. I don't understand the sync. I have different bookmarks on firefox in computer A and computer B. I want to transfer the bookmarks from A to B, not vice versa. What is the process and sequence of signing in/syncing so that the bookmarks go from A to B and not from B to A? Thank you for your help.

Asked by jorge46 2 izinyanga ezidlule

Answered by jscher2000 - Support Volunteer 2 izinyanga ezidlule

  • Kusonjululiwe

Netfflix no longer works on Firefox

Netflix no longer works on Firefox. After chatting with their help, I tried it on Google Chrome and it works just fine there. But I want to use Firefox. Can you help. … (funda kabanzi)

Netflix no longer works on Firefox. After chatting with their help, I tried it on Google Chrome and it works just fine there. But I want to use Firefox. Can you help.

Asked by tonizap 2 izinyanga ezidlule

Answered by cor-el 2 izinyanga ezidlule

  • Kusonjululiwe

Firefox seemed to "sync" the DisableAppUpdate policy from a Windows public comp to my Linux personal comp. I don't want that.

I normally use Firefox desktop on my Linux computer. Last week, I started using it on a public computer running Windows. I installed Firefox Portable and then logged/sync… (funda kabanzi)

I normally use Firefox desktop on my Linux computer.

Last week, I started using it on a public computer running Windows. I installed Firefox Portable and then logged/synced into my Firefox account on this Win computer. I noticed that in the Firefox Portable Windows “about:preferences” page, it says “Your browser is being managed by your organization”, which links to about:policies. In that “about:policies” page, it shows this https://i.imgur.com/JmD8nXg.png Policy Name: DisableAppUpdate Policy Value: true. Now I’m back on my Linux desktop computer and it also has this “managed by your organization” message in “about:preferences” and the same “about:policies” stuff. In other words, it appears that this policy was copied from the Windows public computer to my personal Linux computer. I don’t want that.

How can I undo this? And how can I block this sort of policy syncing?

Asked by Mozilla cheese 4 izinyanga ezidlule

Answered by jscher2000 - Support Volunteer 4 izinyanga ezidlule

  • Kusonjululiwe

How to stop syncing but keep everything on the device?

Hello, Like the title stated, I am using sync to basically transfer everything from one device to another. I do not need the sync function after this. So how do I disable… (funda kabanzi)

Hello,

Like the title stated, I am using sync to basically transfer everything from one device to another. I do not need the sync function after this. So how do I disable sync without losing all the data?

Asked by David Yuan 2 izinyanga ezidlule

Answered by jscher2000 - Support Volunteer 2 izinyanga ezidlule

  • Kusonjululiwe

Bookmarks are not syncing.

History and addons have synced succesfully, but despite trying various things, bookmarks have not. I am unable to access the previous machine on which they originate beca… (funda kabanzi)

History and addons have synced succesfully, but despite trying various things, bookmarks have not. I am unable to access the previous machine on which they originate because of a catastrophic failure. Any help?

Asked by Marie D 3 izinyanga ezidlule

Answered by cor-el 3 izinyanga ezidlule

  • Kusonjululiwe

syncing 2 firefoxs on the same laptop

On Linux Ubuntu 18.04, on my laptop, I have 2 versions of Firefox. Version 85.0.2 which I've been using for a while, and version 97.0.1 which I have just installed. I wan… (funda kabanzi)

On Linux Ubuntu 18.04, on my laptop, I have 2 versions of Firefox. Version 85.0.2 which I've been using for a while, and version 97.0.1 which I have just installed. I want to sync the new firefox version with all my data and choices that are on the older version of firefox. I think I am being told to sync my older firefox settings with firefox on my phone. I do not have a phone. I only have 1 laptop. I need help, I don't know how to accomplish syncing with 2 different firefoxes on the same laptop.

Asked by alice28 3 izinyanga ezidlule

Answered by cor-el 3 izinyanga ezidlule

  • Kusonjululiwe

primary password

Hi, I don't understand what is "primary password". My password to connect to my firefox sync is working, but each time i am asked by a pop up window to enter my primary … (funda kabanzi)

Hi,

I don't understand what is "primary password". My password to connect to my firefox sync is working, but each time i am asked by a pop up window to enter my primary password. I put the one from my firefox sync but not working! nightmare

Asked by testing2222 3 izinyanga ezidlule

Answered by Myrddin R Emrys 3 izinyanga ezidlule

  • Kusonjululiwe

After gateway restart, Firefox is blank except for non-functioning search bar. All other apps and browsers ok.

My gateway had to reboot for tv issue. Everything came back as normal except for Firefox. It shows a blank page with only a search bar that does not function. Other brows… (funda kabanzi)

My gateway had to reboot for tv issue. Everything came back as normal except for Firefox. It shows a blank page with only a search bar that does not function. Other browsers and programs work. Should I uninstall and re-install Firefox? This is the first time this has happened as I have had this browser for many years.

Asked by fosterct 3 izinyanga ezidlule

Answered by fosterct 3 izinyanga ezidlule

  • Kusonjululiwe
  • Ikhiyiwe

Be nice. Our volunteers are Mozilla users just like you, who take the time out of their day to help.

Firefox Ask your question Be descriptive. Saying “playing video on YouTube is always choppy” will help us understand the issue better than saying “something is wrong” or … (funda kabanzi)

Firefox Ask your question Be descriptive. Saying “playing video on YouTube is always choppy” will help us understand the issue better than saying “something is wrong” or “the app is broken”.

Asked by mdjavedboosedqpd 3 izinyanga ezidlule

Answered by mdjavedboosedqpd 3 izinyanga ezidlule

  • Kusonjululiwe

sync passwords

When I sync passwords between my laptop and desktop what happens? Do all my passwords appear on both machines, or do just the passwords from on device replace the passwo… (funda kabanzi)

When I sync passwords between my laptop and desktop what happens?

Do all my passwords appear on both machines, or

do just the passwords from on device replace the passwords from the other

Asked by childerley7 3 izinyanga ezidlule

Answered by jonzn4SUSE 3 izinyanga ezidlule

  • Kusonjululiwe

Linux sync and support pages not visible or accessible

Hello on Fixfox Linux ESR 91 and also V96 Canonical, The following pages Time Out accounts.mozilla.org support.mozilla.org Not able to sign into Sync. The page does not… (funda kabanzi)

Hello on Fixfox Linux ESR 91 and also V96 Canonical, The following pages Time Out accounts.mozilla.org support.mozilla.org

Not able to sign into Sync. The page does not even load.

/?contex=fx_desktop_v3&entrypoint=fxa_app_menu&action=email&service=sync

Thanks in advance. My second Ubuntu machine also same issue the pages juet Time Out. Not sure what's up any help would be appreciated!!


FYI Firefox is not firewalled and is able to access the web and other domains

Asked by ajb 3 izinyanga ezidlule

Answered by ajb 3 izinyanga ezidlule

  • Kusonjululiwe

firefox on showing current tab on different account

Just noticed today that Firefox on my work computer (Mac) is adding an icon to the MacOS Dock that opens the URL of the currently active tab from Firefox on my personal c… (funda kabanzi)

Just noticed today that Firefox on my work computer (Mac) is adding an icon to the MacOS Dock that opens the URL of the currently active tab from Firefox on my personal computer (also a Mac). Firefox on my work computer is signed into Sync w/ my work Firefox account and Firefox on my personal computer is signed into sync w/ my personal Firefox account. This is crazy and unacceptable.

I have not previously signed into my personal Firefox account on my work computer, the Connected Services section of the Firefox Account Settings for my personal account does not show my work computer and the Connected Services for my work account does not show my personal computer.

Both computers are on the same physical network, but do not otherwise interact.

Asked by baronmog 4 izinyanga ezidlule

Answered by cor-el 4 izinyanga ezidlule

  • Kusonjululiwe

Firefox Sync Account

I got a new phone so I no longer had access to 2FA for my main account and I can't login to the account to delete it, can Mozilla delete the account for me or do I have t… (funda kabanzi)

I got a new phone so I no longer had access to 2FA for my main account and I can't login to the account to delete it, can Mozilla delete the account for me or do I have to use another account?

Asked by LiquidTylenol 4 izinyanga ezidlule

Answered by Seburo 4 izinyanga ezidlule