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Firefox has started freezing on opening and crashes/freezes frequently during use.

Firefox has begun opening very [very!] slowly, as well as crashing and freezing during use. This is happening on all of my three machines, two running Win 7 and one Win 8… (funda kabanzi)

Firefox has begun opening very [very!] slowly, as well as crashing and freezing during use. This is happening on all of my three machines, two running Win 7 and one Win 8. I have tried refreshing and disabling hardware acceleration, but to no avail. Now it seems to freeze on opening and takes a minute or two even to become responsive, if at all. When I look at Task Manager during a freeze I see the Firefox process is using 35-50% of memory [i have 8GB, 12GB and 16GB] and up to 50% of processsor resources. All has been fine until the last couple of weeks. As an adjunct, in the last month I have noticed an almost permanent error message on the status bar - "Sync encountered an error while synchronising: Unknown error. Sync will automatically retry this action."

Asked by tontoe 5 iminyaka edlule

Answered by tontoe 5 iminyaka edlule

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Unexpected error upon attempting to sign in.

Hmm, somehow I am unable to sign into Sync over the past few days or perhaps a week even, idk. At first I got an "Email just returned" error upon trying to sign in, and n… (funda kabanzi)

Hmm, somehow I am unable to sign into Sync over the past few days or perhaps a week even, idk. At first I got an "Email just returned" error upon trying to sign in, and now I end up with an "Unexpected error". Entering about:sync-log doesn't show any entries from the present day relating to the error.

And to make sure that this has nothing to do with the plugins I have on my installation, I tried signing in on a clean Firefox config to no avail.

Asked by huckleberrypie 3 iminyaka edlule

Answered by rfkelly 3 iminyaka edlule

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Hello! Why Firefox is so damn slow to sync the bookmarks... are 4 days i cannot save new bookmarks beccause firefox is late to sync.

Hello! Why Firefox is so damn slow to sync the bookmarks... are 4 days i cannot save new bookmarks beccause firefox is late to sync. Maybe i have so many bookmarks but no… (funda kabanzi)

Hello! Why Firefox is so damn slow to sync the bookmarks... are 4 days i cannot save new bookmarks beccause firefox is late to sync.

Maybe i have so many bookmarks but not understand why behind a proxy your software have all these problem simple to sync my bookmarks add ons passwords ect....

are you servers full of work or what create this issue ?

THANK YOU.

Asked by SYSADMIN 2 iminyaka edlule

Answered by markhammond 2 iminyaka edlule

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There is no "manage account" option for sync on any of my devices, and I can't set up any new sync devices. How do I fix this?

Since none of my devices have a "manage account" selection under Sync (or Sync set up), there's no way to get or reset my recovery key. I only see "Set up Firefox sync" a… (funda kabanzi)

Since none of my devices have a "manage account" selection under Sync (or Sync set up), there's no way to get or reset my recovery key. I only see "Set up Firefox sync" and "Pair a device". Everything else leads to a dead end without access to a recovery key or being able to manage the account.

Asked by olacanty 7 iminyaka edlule

Answered by the-edmeister 6 iminyaka edlule

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no longer have access to email. I was using ,y firefox account fine, but now after I log in you ask verification code which is sent to the old nonactive email.

I was using firefox sync account wadahi@top-mails.net just fine. that email was deleted for non-use. No verification procedure was laid out anywhere in the agreement. Th… (funda kabanzi)

I was using firefox sync account wadahi@top-mails.net just fine. that email was deleted for non-use. No verification procedure was laid out anywhere in the agreement. Then firefox modified the agreement and now sends verification codes to that email, which I no longer have access to. I am able to login in my account using the login and password , however firefox now wont allow me to change the email to the new one to receive verification code. I need access to my bookmarks and saved passwords NOW! Firefox had no rights to unilaterally change the agreement without notice to the customer. Firefox had no right to impose the verification email without letting the customer make sure his email can still recieve verification codes. Firefox failed to provide customer support because it doesnt even have a technical support email or phone number like a registered business should have. I lost access to my bookmarks and saved passwords because of negligence and reckleness of Firefox in failing to notify the customer to change the email to make sure the email can receive incoming emails and is current. I have the access to my firefox sync account, however it wont let me login without the verification code which is being sent to a nonactive email, used many years ago.

Suggested resolution: if you are a smart and relatively educated techncial support, you would realize that the same ip address would indicate that I am who I am and I should be allowed to change the email. However, firefox provided no technciall support and DID NOT EVEN HAVE A CONTACT EMAIL, while making significant profits from the customers and yet fails to provide technical support.

I need access to my bookmarks NOW!

Asked by simon42 8 izinyanga ezidlule

Answered by Wesley Branton 8 izinyanga ezidlule

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Firefox Sync: Is it safe?

Hi all, I just noticed that there was an update to Firefox’s sync service and it seems that my old sync details no longer work so I need to move to the new system. Since … (funda kabanzi)

Hi all, I just noticed that there was an update to Firefox’s sync service and it seems that my old sync details no longer work so I need to move to the new system. Since I do so much of my work and I keep so much highly personal information in Firefox, I just wanted to know how I can check if this new Firefox sync service is safe. Is my personal information safe? Can my personal information be shared with others? Can the Mozilla people access my personal information? I didn’t want to use Firefox Sync until I was 100% certain that it was safe and nobody could access my personal information such as the Mozilla people or anyone else.

Asked by newbie333 5 iminyaka edlule

Answered by user633449 5 iminyaka edlule

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Bookmarks painfully slow after 48.0.2 Firefox update

Everything was hunky dory until the awful v48 update. With no other changes to the system, bookmarks are now annoyingly slow to use. If I try to bookmark this page for ex… (funda kabanzi)

Everything was hunky dory until the awful v48 update. With no other changes to the system, bookmarks are now annoyingly slow to use. If I try to bookmark this page for example, FF has to think for 2-5 seconds before I can enter tags. After saving the bookmark it freezes for another 1-3 seconds before I can do anything else. This is an awful downgrade.

There were absolutely no other changes to my setup except for the update. I didn't change any preference, install an addon, or the like. In any case, I performed a safe mode test and this makes the pauses even worse.

What else can I try? Your FF knowledge would be greatly appreciated.

Asked by jasu 4 iminyaka edlule

Answered by John99 3 iminyaka edlule

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после того как Ваш браузер запросил синхронизацию пропали все пароли!!!

Добрый день.... ваш браузер попросил повторить синхронизацию.... после чего пропали все пароли к сайтам.....!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Asked by s212 2 iminyaka edlule

Answered by s212 2 iminyaka edlule

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Logged in with my account after format. Did a password reset. No Bookmarks or passwords or anything. Account is correct. What happened?

Fresh windows install. I download firefox, I try to login with my account, the only account I have in firefox. I reset the password, cause I had forgotten it. Finally, I … (funda kabanzi)

Fresh windows install. I download firefox, I try to login with my account, the only account I have in firefox. I reset the password, cause I had forgotten it. Finally, I login. No bookmarks, no passwords, no data whatsoever. It does not sync. Last time I did a format, I remember crearly, logging into firefox account and instantly everything got synced, like in a minute. What is going on? Why are there no data in my profile? Where is all my bookmarks and passwords? What do I have to do to get my bookmarks and passwords back?

Asked by koutrasantonis 5 izinyanga ezidlule

Answered by koutrasantonis 5 izinyanga ezidlule

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A problem with signing in and 2FA

it gives me "Primary account email required for sign-in" when I'm trying to enter the confirmation code from the email I get after entering my password, even though I've … (funda kabanzi)

it gives me "Primary account email required for sign-in" when I'm trying to enter the confirmation code from the email I get after entering my password, even though I've been using my primary email all along

Asked by treeshateorcs 2 iminyaka edlule

Answered by treeshateorcs 2 iminyaka edlule

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Sync does not work and is stuck on loading

Disconnected my account on sync page and when I tried to sync again it just says "working" endlessly...Tried to reset computer and ff with nothing happening. Every time I… (funda kabanzi)

Disconnected my account on sync page and when I tried to sync again it just says "working" endlessly...Tried to reset computer and ff with nothing happening. Every time I try to sync again, the result is the same.

Asked by fenixforeva 3 iminyaka edlule

Answered by John99 3 iminyaka edlule

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Can't enter UK phone number to sync

I am trying to sync my Windows Firefox to my mobile phone Firefox. I have set up sync on the mobile. But I can't enter my mobile phone number on the Windows Firefox. I ge… (funda kabanzi)

I am trying to sync my Windows Firefox to my mobile phone Firefox. I have set up sync on the mobile. But I can't enter my mobile phone number on the Windows Firefox. I get "invalid phone number" whenever I enter my UK mobile number. I have tried it with the leading zero. I have tried it with +44 followed by the number without the zero. I have tried it with 044 followed by the number without the zero. I have tried it with 0044 followed by the number without the zero. I have run out of ideas. Can anyone help?

Asked by PeterMu 1 unyaka odlule

Answered by jscher2000 1 unyaka odlule

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opensuse 11.4 firefox sync

I just can't get sync to work under FF 4 OpenSuse 11.4. It works on other versions (FF 3.x) Windows & OpenSuse 11.2 & 11.3). It worked the first time I set it up,… (funda kabanzi)

I just can't get sync to work under FF 4 OpenSuse 11.4. It works on other versions (FF 3.x) Windows & OpenSuse 11.2 & 11.3). It worked the first time I set it up, and stopped. Even tried to create a new acct to test, also failed saying : Sync Encountered an error ... : Unknown error...


Here is the log :

1301819501298	Service.Main	INFO	Starting sync at 2011-04-03 10:31:41
1301819501299	Service.Main	INFO	In sync().
1301819501299	Service.Main	DEBUG	Clearing sync triggers.
1301819501537	Net.Resource	DEBUG	GET success 200 https://phx-sync236.services.mozilla.com/1.0/atuor/info/collections
1301819501537	Service.Main	DEBUG	Fetching global metadata record
1301819501537	Service.Main	DEBUG	Weave Version: 1.7b1pre Local Storage: 5 Remote Storage: 5
1301819501537	Service.Main	INFO	Sync key is up-to-date: no need to upgrade.
1301819501538	Service.Main	DEBUG	Fetching and verifying -- or generating -- symmetric keys.
1301819501538	Service.Main	INFO	Testing info/collections: {"clients":1301823091.1,"crypto":1293093075.38,"keys":1291356430.21,"meta":1301823031.76,"bookmarks":1301688477.97,"passwords":1301823097.92,"forms":1301823030.82,"history":1301823031.09,"prefs":1301823031.28,"tabs":1301823031.47}
1301819501538	CollectionKeys	INFO	Testing for updateNeeded. Last modified: 1293093075.38
1301819501538	Engine.Clients	INFO	0 outgoing items pre-reconciliation
1301819501539	Engine.Clients	INFO	Records: 0 applied, 0 failed to apply, 0 reconciled.
1301819501539	Service.Main	INFO	Updating enabled engines: 8 clients.
1301819501540	Engine.Bookmarks	DEBUG	First sync, uploading all items
1301819501788	Service.Main	DEBUG	bookmarks failed: Component returned failure code: 0x80040111 (NS_ERROR_NOT_AVAILABLE) [nsINavHistoryQueryResultNode.childCount] Stack trace: BStore_getChildren()@resource://services-sync/engines/bookmarks.js:1431 < BStore_getChildren()@resource://services-sync/engines/bookmarks.js:1434 < BStore_getAllIDs()@resource://services-sync/engines/bookmarks.js:1458 < SyncEngine__syncStartup()@resource://services-sync/engines.js:568 < _syncStart()@resource://services-sync/engines/bookmarks.js:266 < SyncEngine__sync()@resource://services-sync/engines.js:964 < wrappedSync()@resource://services-sync/util.js:193 < batchedSync()@resource://services-sync/util.js:199 < WrappedNotify()@resource://services-sync/util.js:172 < Engine_sync()@resource://services-sync/engines.js:377 < WeaveSvc__syncEngine()@resource://services-sync/service.js:1913 < resource://services-sync/service.js:1793 < WrappedNotify()@resource://services-sync/util.js:172 < WrappedLock()@resource://services-sync/util.js:140 < _lockedSync()@resource://services-sync/service.js:1695 < resource://services-sync/service.js:1686 < WrappedCatch()@resource://services-sync/util.js:114 < sync()@resource://services-sync/service.js:1667 < browser.js:5317
1301819501788	Engine.Passwords	INFO	0 outgoing items pre-reconciliation
1301819501788	Engine.Passwords	INFO	Records: 0 applied, 0 failed to apply, 0 reconciled.
1301819501836	Service.Main	CONFIG	Starting backoff, next sync at:Sun Apr 03 2011 13:14:08 GMT+0200 (CEST)
1301819501837	Service.Main	DEBUG	Exception: Some engines did not sync correctly No traceback available
1301819517470	Service.Main	INFO	Logging out
1301819517470	Service.Main	DEBUG	Clearing sync triggers.
1301819517475	Service.Main	INFO	Service reset.
1301819517476	Engine.Clients	DEBUG	Resetting clients last sync time
1301819517477	Engine.Bookmarks	DEBUG	Resetting bookmarks last sync time
1301819517478	Engine.Forms	DEBUG	Resetting forms last sync time
1301819517478	Engine.History	DEBUG	Resetting history last sync time
1301819517479	Engine.Passwords	DEBUG	Resetting passwords last sync time
1301819517479	Engine.Prefs	DEBUG	Resetting prefs last sync time
1301819517480	Engine.Tabs	DEBUG	Resetting tabs last sync time
1301819517480	CollectionKeys	INFO	Clearing CollectionKeys...
1301819535537	Service.Main	DEBUG	Clearing sync triggers.

Asked by atuor 9 iminyaka edlule

Answered by Michail Pappas 9 iminyaka edlule

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I logged in to my account, but nothing is syncing. I don't have any bookmarks nor add-ons synced. What do i do?

Dear Mozilla team, Recently i installed a Mozilla browser on a new device. I log in to my account but nothing is getting synced. I have over 500 bookmarks and several add… (funda kabanzi)

Dear Mozilla team,

Recently i installed a Mozilla browser on a new device. I log in to my account but nothing is getting synced. I have over 500 bookmarks and several add-ons and those are information that are of utter importance to me. They contain half of my work and research.

Please provide me assistance with this case.

Warmest regards, Kenan

Asked by kensh3 1 unyaka odlule

Last reply by Wesley Branton 1 unyaka odlule

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strange behavior with Firefox bookmarks that don't get properly saved

I'm using FF63.0.3 and a Mac with OS 10.11.6. Firefox works generically well EXCEPT sometimes when I try to save bookmarks, all hell breaks loose. I save them, they LOOK … (funda kabanzi)

I'm using FF63.0.3 and a Mac with OS 10.11.6. Firefox works generically well EXCEPT sometimes when I try to save bookmarks, all hell breaks loose. I save them, they LOOK like they're saved, and I try to sync. The sync goes off in never-never land, and never finishes. Aaargh, I say, and I restart Firefox, whereby my new bookmarks are GONE! No memory of them. No record of being at them in my History. Now I should say that when I kill Firefox in this circumstance, I get an "Application not responding" error, so clearly something has already been hosed.

I should say that this happens occasionally. Not always. But it's pretty exasperating when it does, trying to recover those lost bookmarks. Normally, when I sync, it just takes a few seconds, and everything is keen.

Insights abut why, or how to prevent this? This has been going on for months, surviving re-downloading Firefox, and reboots.

Asked by danll 1 unyaka odlule

Answered by danll 1 unyaka odlule

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I cannot logon to amazon.com using firefox and need a fix.

I cannot logon to my Amazon account using firefox. Other browsers work fine. I have deleted all history and retried without success. how do I get around this problem? … (funda kabanzi)

I cannot logon to my Amazon account using firefox. Other browsers work fine. I have deleted all history and retried without success. how do I get around this problem?

Asked by mg10000 1 unyaka odlule

Answered by user1693610 1 unyaka odlule