Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Kusonjululiwe

Reinstalled fresh windows on my laptop, Firefox is not syncing my data (bookmarks, passwords) from last windows

My windows 10 was performing very poorly so i had to reinstall it. After fresh installation of windows 10 in my laptop, when i asked firefox browser to sync the data, it … (funda kabanzi)

My windows 10 was performing very poorly so i had to reinstall it. After fresh installation of windows 10 in my laptop, when i asked firefox browser to sync the data, it did nothing.

All my bookmarks and passwords are gone. I reinstalled the browser and nothing happened.

Last year, i installed firefox in a my same laptop (windows 10 reinstalled), Firefox synced all of the data, including my add-ons.

I had a plenty of bookmarks which are gone now, really need some help.

I am so worried. Somebody please help.

Asked by Ahsan Taqveem 2 emasontweni adlule

Answered by JustSecurity 2 emasontweni adlule

  • Kusonjululiwe

Sync didn't restore my data after installing new Windows 10 & Firefox

I assumed sync feature backup my bookmarks and saved passwords and I can readily access them in my new windows! As other browsers does this routinely. So I'd synced in my… (funda kabanzi)

I assumed sync feature backup my bookmarks and saved passwords and I can readily access them in my new windows! As other browsers does this routinely. So I'd synced in my previous Firefox account just before installing new Windows 10. Now, I cannot access any data of my account.

How can I restore them?

Asked by Alik 2 emasontweni adlule

Answered by Wesley Branton 2 emasontweni adlule

  • Kusonjululiwe

Why does my password work to sign in here but now I have to enter it to see saved passwords & it doesn't work?

Why was there NO WARNING FROM FIREFOX THAT I WASN'T GOING TO BE "ALLOWED" TO SEE MY OWN PASSWORDS STORED BY FIREFOX. Suddenly today in order to see my saved passwords … (funda kabanzi)

Why was there NO WARNING FROM FIREFOX THAT I WASN'T GOING TO BE "ALLOWED" TO SEE MY OWN PASSWORDS STORED BY FIREFOX. Suddenly today in order to see my saved passwords I have to enter my Firefox password. I just changed my password successfully a half hour ago and I can use it to sign in here but when I enter the same password to see my saved passwords it doesn't work.

I stupidly relied on Firefox to have my passwords available to me but now I can't see them and so I'm locked out of EVERY ONLINE SITE I VISIT (over 50 sites). THANKS FOR NOTHING FIREFOX for screwing up my life. HOW CAN I GET ACCESS TO ALL MY PASSWORDS that UNTIL TODAY I could see. This is insane.

Asked by KC 2 emasontweni adlule

Answered by McCoy 2 emasontweni adlule

  • Kusonjululiwe

How to reset the PIN that enable me to see a saved password. The guidelines suggested by Firefox are wrong

I Cannot reset a (supposed my) PIN that able me to view a password saved. Firefox asks me for a PIN which I do not know, when I want to reset the PIN it points me to "Set… (funda kabanzi)

I Cannot reset a (supposed my) PIN that able me to view a password saved. Firefox asks me for a PIN which I do not know, when I want to reset the PIN it points me to "Settings > Accounts > Sign-in options", but neither in Firefox Options (that I have to assume is referring to with "Settings") nor Firefox Sync account settings there exists such a "Sign-in options". These are the steps I followed to locate "Settings" and "Accounts" and "Sign-in options"

1. I went to Firefox Options and searched for "Accounts" 1. I went to Firefox Sync Settings > Manage Accounts 1. Also I attempted to try with another account but I do not have / I do not remember the password if any, it is not the same of my main account password because it does not work.

But I could not get the given "Sign-in options". How can I reset the PIN or just delete it because I do not remember when I had to create it neither what it is?

I know the email and password of my account, Firefox could send me a PIN reset request to my email, the one I am registered to Ffx Sync.

Thanks in advance. Regards, Jorge

Asked by JorgeDaniel 1 inyanga edlule

Answered by philipp 1 inyanga edlule

  • Kusonjululiwe

Firefox Sync does not sync bookmarks from Android to macOS

Hi! With the current version of Firefox installed on a Macbook and an Android phone and Firefox Sync (only bookmarks selected) setup on both of them, I can sync on both d… (funda kabanzi)

Hi!

With the current version of Firefox installed on a Macbook and an Android phone and Firefox Sync (only bookmarks selected) setup on both of them, I can sync on both device without any error message.

After the sync, there is a new "Desktop Bookmarks" folder on the Android phone which contains all bookmarks from the Mac – nice!

On the Mac, however, the bookmarks from the Android phone don't show up. Searching for a bookmark created on the Android phone prior to the sync returns nothing on the Mac.

In the old days, there used to be a top level item "Mobile Bookmarks" on the desktop browser. There's no such thing on my Mac browser unless if I enable it explicitly with "about:config". But even in this "Mobile Bookmarks" folder, the bookmarks from the Android phone don't show up and the "Mobile Bookmarks" folder itself is removed again after the next app restart.

I've already verified the places.sqlite on the Mac with "about:support".

Thanks a lot for your hints!

Cheers, -sven

Asked by svoop 3 emasontweni adlule

Answered by svoop 3 emasontweni adlule

  • Kusonjululiwe

need to return faulty laptop to seller after I have installed Firefox and synced, how to make passwords etc safe?

Returning faulty ebay laptop with my Firefox data on it - I bought a new laptop on ebay and had already downloaded Firefox when I discovered the machine was faulty. The s… (funda kabanzi)

Returning faulty ebay laptop with my Firefox data on it - I bought a new laptop on ebay and had already downloaded Firefox when I discovered the machine was faulty. The seller has agreed to take it back and refund, but I am worried that the laptop now has all my passwords, bookmarks etc. Is there a way I can un-sync the faulty machine but keep all the Firefox data I need on my old machine? I am not at all tech-savvy, so need help in very basic terms, please! Thank you, namaste.

Asked by ali.aitch 3 emasontweni adlule

Answered by Wesley Branton 3 emasontweni adlule

  • Kusonjululiwe

bookmarks changed

Hi, Since yesterday, after changing my passwort for firefox account my bookmarks are totally changed into very old ones. Where from got Firefox these old bookmarks (2 or … (funda kabanzi)

Hi, Since yesterday, after changing my passwort for firefox account my bookmarks are totally changed into very old ones. Where from got Firefox these old bookmarks (2 or more years old) and how can I get back my actual list of bookmarks?

Asked by Matti 4 emasontweni adlule

Answered by the-edmeister 4 emasontweni adlule

  • Kusonjululiwe

When I try to view my synched Android tabs on Firefox desktop, it only lets me "add device," even though my phone is already connected.

I have Firefox 75.0 for my Windows 10 laptop, and Firefox 68.7.0 for my Android phone. Both are synched to my account, and both devices list each other as being synched. … (funda kabanzi)

I have Firefox 75.0 for my Windows 10 laptop, and Firefox 68.7.0 for my Android phone. Both are synched to my account, and both devices list each other as being synched.

And yet, when I click on "synched tabs" on the desktop, it only ever gives me the "send text so you can install and synch Firefox" option. Out of interest I tried this, and all it did was confirm that I am indeed already synched.

Now I have seen reference on the help pages to Firefox 69 (nice) for Android, but the Play Store doesn't list an upgrade option; aside from that possible issue I've no idea why it isn't working.

Thanks in advance for your help.

Asked by RetroRaiderD42 1 inyanga edlule

Answered by RetroRaiderD42 4 emasontweni adlule

  • Ikhiyiwe

I need an admin to remove my email address from the "this address bounced" list

I am having the same problem as https://bugzilla.mozilla.org/show_bug.cgi?id=1459780 https://bugzilla.mozilla.org/show_bug.cgi?id=1479607 I had accidentally deleted the e… (funda kabanzi)

I am having the same problem as https://bugzilla.mozilla.org/show_bug.cgi?id=1459780 https://bugzilla.mozilla.org/show_bug.cgi?id=1479607

I had accidentally deleted the email address I use from my email server before trying to sign back in to Firefox Sync. I added it back, and made sure that it works. However, it is impossible for me to sign in at all any more because I'm getting the "Your Email was just Returned. Mistyped Email?" error.

Please remove my email address from the bounce list so that I can sign in.

Asked by marunz 4 emasontweni adlule

Last reply by philipp 4 emasontweni adlule

  • Kusonjululiwe

Why does my new Mac Firefox make me log into Firefox account every time I open it?

Every time I start Firefox on my new Macbook, I have to login to my "Firefox Account" to get my bookmarks, passwords, and preferences. On my old Macbook Firefox is logged… (funda kabanzi)

Every time I start Firefox on my new Macbook, I have to login to my "Firefox Account" to get my bookmarks, passwords, and preferences. On my old Macbook Firefox is logged in whenever I open it. How do I fix this?

Asked by Sue 5 izinyanga ezidlule

Answered by rfkelly 5 izinyanga ezidlule

  • Kusonjululiwe

Is Firefox Account and 火狐通行证 the same thing?

Hi, I'm a Firefox user in China. I originally signed up for Firefox Account and then saw the Chinese version of that (i.e. 火狐通行证), is they one instance of FxA? It seems t… (funda kabanzi)

Hi, I'm a Firefox user in China. I originally signed up for Firefox Account and then saw the Chinese version of that (i.e. 火狐通行证), is they one instance of FxA? It seems that I cannot log in to 火狐通行证 using my Firefox Account email address but that's rather confusing.

Asked by Alan-Liang 1 inyanga edlule

Answered by Eve 1 inyanga edlule

  • Kusonjululiwe
  • Ikhiyiwe

Are pinned tabs supposed to be syncing across my devices?

I setup some pinned tabs on my work machine. Came home and installed Firefox but none of the pinned tabs showed up. Sync is turned on. I'm using macbook pro's in both loc… (funda kabanzi)

I setup some pinned tabs on my work machine. Came home and installed Firefox but none of the pinned tabs showed up. Sync is turned on. I'm using macbook pro's in both locations.

Asked by dbmorley 4 izinyanga ezidlule

Answered by Kiki 4 izinyanga ezidlule

  • Kusonjululiwe

My logins.json is empty after synchronized the account and I don't have old logins.json (no corrupt)

I upgrade Firefox Desktop, and succendly no logins sites available. No corrupt and the logins.json is empty. I don't have old logins.json to try. How can i recover the lo… (funda kabanzi)

I upgrade Firefox Desktop, and succendly no logins sites available. No corrupt and the logins.json is empty. I don't have old logins.json to try. How can i recover the logins.json?

Asked by mynotas 1 inyanga edlule

Answered by cor-el 1 inyanga edlule

  • Kusonjululiwe

Firefox Sync my bookmarks doesnt show.

Hi, When I ran firefox this morning it did not show my bookmarks, so I deleted Appdata folders and ran Firefox again. After I entered my sync account it logged me back to… (funda kabanzi)

Hi, When I ran firefox this morning it did not show my bookmarks, so I deleted Appdata folders and ran Firefox again. After I entered my sync account it logged me back to my sync account, but I cannot see any of my Bookmarks. I can still see my bookmark on by mobile phone under Desktop Bookmarks.

I am attaching a screenshot that shows my sync window.

Please help.

Asked by cansel.isiksel 1 inyanga edlule

Answered by Chamodie Pubudini 1 inyanga edlule

  • Kusonjululiwe

If i change my password, will i lose my sync data?

Greetings. I have been reading about this but i can't find an answer specific to my question. I want to change my Firefox account password, not because i forgot it, just… (funda kabanzi)

Greetings. I have been reading about this but i can't find an answer specific to my question. I want to change my Firefox account password, not because i forgot it, just because i want a better one. Online you can read that if you reset the password (without the recovery keys), all data will be lost, but i don't want to reset it. I have access to my settings page and there is no warning in the "Change Password" option saying that if you change it, data will be lost. Also, in this page: https://support.mozilla.org/en-US/kb/change-your-firefox-accounts-password it says "We recommend changing your password periodically". So, is it safe to change the password if you know the current one and have access to the settings page? Is the "Data will be lost" warning only for when the password is forgotten and needs to be reset? Thanks

Asked by Mike 2 izinyanga ezidlule

Answered by Mike 1 inyanga edlule

  • Kusonjululiwe

Not able to find my saved passwords after updating Firefox

My Firefox updated automatically, unfortunately before exploring the updated version I as I usually do, deleted the Old Firefox Data Folder that I automatically created w… (funda kabanzi)

My Firefox updated automatically, unfortunately before exploring the updated version I as I usually do, deleted the Old Firefox Data Folder that I automatically created when the FF updates. Now when I saw I lost all of my saved password bookmarks etc. I had more than 400 saved password :/ Its breaking my mind, What should I do. I used to delete the Old Firefox Data folder but happily nothing happened until now, How should I get back my previous data. ? I had very important passwords saved in that history. Even though I turned on the firefox sync but I didn't found any password still. Any help will be highly appreciated.

Asked by Ahsan 2 izinyanga ezidlule

Answered by jscher2000 2 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

500 error when trying to sign-in to firefox. What to do?

I get the same error when trying to sign-in directly from the browser menu and when trying to do it from mozilla website. I had to sign-in from Google Chrome even to post… (funda kabanzi)

I get the same error when trying to sign-in directly from the browser menu and when trying to do it from mozilla website. I had to sign-in from Google Chrome even to post this message. I'm logged-in from my iPhone without any problem.

Asked by BG 7 izinyanga ezidlule

Answered by TJung 6 izinyanga ezidlule

  • Kusonjululiwe

My mozilla account was blocked for security reasons

I reinstaled Windows on one of my pc's then i tryed to log in but my email provider has frozed my email adress because i wasnt logged in for long time. I reenabled it but… (funda kabanzi)

I reinstaled Windows on one of my pc's then i tryed to log in but my email provider has frozed my email adress because i wasnt logged in for long time. I reenabled it but now mozilla is blocking me to log in any ideas what i shoud do? Thank you in advice.

Asked by pi4a955 1 inyanga edlule

Answered by cor-el 1 inyanga edlule