I am not receiving the account confirmation emails to set up sync on a new macbook
I have checked Junk, Spam, Clutter, my organisation's quarantine list and accounts@firefox.com is in my contacts. I have received these emails numerous times before but I… (funda kabanzi)
I have checked Junk, Spam, Clutter, my organisation's quarantine list and accounts@firefox.com is in my contacts. I have received these emails numerous times before but I have been trying for 2 weeks and nothing. Setting up a secondary email on a different and totally unrelated email address also hasn't worked
I-Firefox
Firefox logged me in...without entering login information
I have a Firefox account and use it to sync across devices; being able to sync and then completely log out on one device is a primary reason I use Firefox. I log out of d… (funda kabanzi)
I have a Firefox account and use it to sync across devices; being able to sync and then completely log out on one device is a primary reason I use Firefox.
I log out of devices that I do not own when I'm exiting Firefox. Today I opened Firefox on a device that I'm 100% certain I logged out of yesterday - and found that my bookmarks, bookmarks bar, and add-ons were already visible and active, and one of my add-ons was already logged in.
I verified that the Firefox Sync / login screen showed that no one was logged into the Firefox account, and then I logged in using my usual credentials. It reflected that I was then logged in, but everything else remained visible.
I followed Firefox instructions for viewing the logs, and strangely, there was no log. I went up a directory, and found that all the logs were in the 'failed' directory. Clicking on each of the failed subfolders shows only: ids []
This is very concerning because it entirely negates the security and privacy aspects of having a login. I was not logged into Firefox - and the Firefox interface confirmed that this morning, in addition to confirming it when I logged out yesterday - yet somehow not only were my personal bookmarks showing, but one of my add-ons was also logged in, providing further access to anyone who might have opened a Firefox window from this device.
Sync not working with no master password
I did a Firefox restore due to suspect browser hijack ( it wasn't). All mu saved logins have been eraases so tried to do a manaul sync. This pops up a yellow bar along t… (funda kabanzi)
I did a Firefox restore due to suspect browser hijack ( it wasn't). All mu saved logins have been eraases so tried to do a manaul sync.
This pops up a yellow bar along the top of the "Logins and Paswords" page saying "Please enter your master password to view saved logics and passwords" . I don't have a master password set so that makes little sense. To the right of the yellow bar is a button "login". if i click the button ther yellow bar goes away but there is no log in dialog.
What do I do to get Fiefox to sync?
I can't set up the new Firefox Sync because it requires an iPhone or Android phone and I have a Blackberry
While many Android apps install on the BlackBerry, the Firefox app does not. How can I continue to use Firefox without getting rid of my phone?
bookmarks & extensions synced but not logins & passwords
I am using firefox on my desktop and laptop with sync to get the same bookmarks, extensions, logins & passwords on both. Yesterday I did a fresh re-install of windows… (funda kabanzi)
I am using firefox on my desktop and laptop with sync to get the same bookmarks, extensions, logins & passwords on both. Yesterday I did a fresh re-install of windows and firefox on my laptop. Them I logged into sync.
After a few minutes, it got my bookmarks and my extensions reinstalling, but that was yesterday and ever since, I never got my logins and passwords.
I checked the "logins" box in about:preferences#sync, checked "use a master password" in about:preferences#privacy and did a "sync now" but still no passwords and logins. They should still be on my desktop (I did not start it since) but I am afraid they will disappear when I connect if it syncs with the laptop which has none of them.
How can I be sure I keep them on my desktop when I turn it on? Can I save them somehow?
And then how can I get them on my laptop too?
My bookmarks won't sync
I"ve read through other articles. My firefox and sync are up to date. I have bookmarks checked. I use two firefox on two different microsoft PCs. I tried changing my … (funda kabanzi)
I"ve read through other articles. My firefox and sync are up to date. I have bookmarks checked. I use two firefox on two different microsoft PCs. I tried changing my options in sync to see if the chances would show up in firefox on my other computer. They did, so I have that much right. I tried turning off bookmarks in the sync, syncing, then clicking the box and syncing again. I want to say it can't be me, but of course it has to be or everyone would be having the same problem.
How do I contact a Mozilla/Firefox employee about my problem? Synced tabs issue
I have an android phone running android 9 (Pie) and I had over 100 tabs on it open (mostly news articles and stuff). It is signed into my Firefox account. I realized that… (funda kabanzi)
I have an android phone running android 9 (Pie) and I had over 100 tabs on it open (mostly news articles and stuff). It is signed into my Firefox account. I realized that's a lot of tabs and the past 2 days I've been actually sorting them and closing some of them. I realized I could do this on my desktop as well. Anyways my phone froze while I had Firefox open, and I realized my tabs on there were all missing... I decided not to panic yet because I could still get to them on my desktop. Turns out when I open the "synced tabs" pane on my desktop which is logged into the same firefox account.. none of the 100+ tabs are there anymore either. How do I actually contact someone that can revert my sync status or whatever to a previous state so I can get my tabs and stuff back that I had open? Firefox crashing on my phone SHOULD NOT EVER somehow close all of those tabs on BOTH the phone and the computer. I guess the crash of firefox somehow wiped them out, and then my desktop synced with that account, realized those tabs were "closed" and cleared the list there as well.
HELP??
Sync never completes
Windows 10 (1903). Quite often I find that sync never completes, the spinning wheel, it just keeps spinning. I have to exit Firefox and restart, and upon restart I need t… (funda kabanzi)
Windows 10 (1903). Quite often I find that sync never completes, the spinning wheel, it just keeps spinning. I have to exit Firefox and restart, and upon restart I need to kill the previous Firefox instance. Then, and only then, will sync work. But not for long, usually in a few hours it's hung up again. This only happens on my Windows 10 machine (sync works fine with my FF mobile and Windows 7 devices).
Can not get two desktop computers to sync after installing version 68.0.1
Recently got a new work desktop computer and when Firefox 68.0.1 was installed, it will not sync with my home desktop computer. On both computers, in the "Devices and Ap… (funda kabanzi)
Recently got a new work desktop computer and when Firefox 68.0.1 was installed, it will not sync with my home desktop computer. On both computers, in the "Devices and Apps", both do show up as connected, but the work computer still will not sync. When I click to "connect another device", it only tried to install Firefox on my phone - no other option. I have spent 15 hours doing everything I can find on line to fix, but nothing works. I even uninstalled Firefox and ALL related items on my work computer and tried to install a couple of older versions, thinking maybe I could get it to sync and then do an update; however when ever I try to install any older version, it only installs 68.0.1. I am a CEO/software engineer I know my way around computers very well, but still can not solve this problem. I may be forced to switch browsers.
Firefox Sync just deleted all my settings, passwords, addons, tabs and history
I did a restart on my Windows workstation afterwards firefox "updated". When it was done it deleted everything all across my systems. I immediately check my password mana… (funda kabanzi)
I did a restart on my Windows workstation afterwards firefox "updated". When it was done it deleted everything all across my systems. I immediately check my password manager on iOS even there everything is deleted.
[Profanity removed by moderator. Please read Forum rules and guidelines, thanks.]
I can’t find the security code. Where do I find it?
I changed my password and did not receive a security code.
i installed win 10 system,then download firefox and install firefox,but it can't login to my firefox account.
i installed win 10 system yesterday, when i use win 7 system,firefox account work normal, after i change to win 10, i installed latest firefox, but firefox account can't … (funda kabanzi)
i installed win 10 system yesterday, when i use win 7 system,firefox account work normal, after i change to win 10, i installed latest firefox, but firefox account can't login. and Adblock Plus's Filter list also can't update.
Linux & Mac computers not syncing bookmarks but show both FF sessions
If I display Firefox Accounts under sync in preferences, each computer shows the other's session, and each indicates the correct time of the other's sync. But the bookmar… (funda kabanzi)
If I display Firefox Accounts under sync in preferences, each computer shows the other's session, and each indicates the correct time of the other's sync. But the bookmarks are not being transferred between the two. The Linux computer (running Quantum 67.0) has not been used for awhile, but it has a big buildup of bookmarks that need to be transferred to the Mac (67.0.2). Both machines have probably 10's of thousands of bookmarks organized in a complex nested hierarchy.
The Mac and a second Mac (also 67.0.2) are syncing bookmarks with each other correctly.
I got a verify email about using my gmail to sign in to firefox which I didn't do.
Hi, I got an email saying my gmail address was used to sign into firefox, from somewhere in Tanzania? Is this a phising scam? Email says it's from accounts.firefox.com. T… (funda kabanzi)
Hi,
I got an email saying my gmail address was used to sign into firefox, from somewhere in Tanzania?
Is this a phising scam? Email says it's from accounts.firefox.com.
Thanks, Geoffrey
I no longer have access to my email on file, and it's asking me to verify my login??!!
Please help! I closed my business and no longer pay for domain services therefore no longer have access to my email address but I need to access my data I have critical s… (funda kabanzi)
Please help! I closed my business and no longer pay for domain services therefore no longer have access to my email address but I need to access my data I have critical stuff in my Firefox sync account. I obviously know my password and email but I can't click the link in the email because obviously it won't be delivering. Thoughts?
Can I reset my password and not loose my bookmarks?
My old laptop died, and I can't remember my password. Can I reset my password without loosing my bookmarks?? That's the whole reason I would need to sync in the first pla… (funda kabanzi)
My old laptop died, and I can't remember my password. Can I reset my password without loosing my bookmarks?? That's the whole reason I would need to sync in the first place.
My confirm email is in code and I cannot decipher it. What do I do now?
My "Finish Creating Your Account' email is in code so I cannot confirm my email or do what ever it is directing me to do. Note: I have had to sign in with a different ema… (funda kabanzi)
My "Finish Creating Your Account' email is in code so I cannot confirm my email or do what ever it is directing me to do. Note: I have had to sign in with a different email to be able to send an email for support. Colin
Well I am having trouble in signing in with the Firefoox Account
I previously some months back enabled the two step verification on my Firefox Account. I had my mobile access that time but I do not have now. I know the password and lin… (funda kabanzi)
I previously some months back enabled the two step verification on my Firefox Account. I had my mobile access that time but I do not have now. I know the password and linked Gmail which is my own and I need help from respective Mozilla Firefox personnel to solve this issue. I have my GMAIL id all on my access and I can do verification about that.
Some add-on information was lost after a crash
So a while ago I accidentally put my PC into hibernate mode, after waking it back up the PC proceeded to crash. (This has been a problem with my PC since I got it. Still … (funda kabanzi)
So a while ago I accidentally put my PC into hibernate mode, after waking it back up the PC proceeded to crash. (This has been a problem with my PC since I got it. Still don't know why it can't go into hibernate mode without it crashing but this is not the issue right now.)
Anyway after the crash, I log back in and everything for the most part is fine, except Firefox. I had firefox open when it crashed, so I expected it to be effected, but for some reason a lot of my add-on data just disappeared. For instance, a lot of tabs opened up as if I got the add-on for the first time, which can't be right. Stylish lost its webpage edits, Reddit Enhancement Suite's setting information got reset, the theme I was using wasn't active and I had to turn it back on, and the toolbar(not sure what you call it) had reset back to the default appearance with the flexible space and what not. I want to get back the firefox information before the crash. I would think firefox sync would fix this but it didn't. I'm very confused on why this happened.