I-Firefox Community Forum

I have spent the last half hour searching with Google and on Muzila help – everywhere that I can possibly think of and every combination of words and every hit I get that supposedly is the instructions on how to recover sync by entering my account recovery key NEVER leads to a page where I can enter my account recovery key.

HELP!

Thanks!

I quit Firefox and when I restarted it it said it was a new version! It said something about restoring but I assumed it was just restoring my prior pages! DAMN! I can't even find a place to import bookmarks!

I am so angry I could chew nails!

iMac 2013 Catalina 10.16.7

Firefox just updated and ALL of my bookmarks are gone. There is NOTHING. WTF? I am not a computer person so reading help articles just makes my head spin and of course I can't reach a real live person at Mozillabold text. Can anyone help?

When I opened Firefox today, all my bookmarks are gone and a message about a Firefox is opened by another application is showing. None of your online suggestions helped. Is there a hidden way to restore Firefox to another version?

Hi

Lets say i have 100 tabs open in my session. I mistakenly open a new window with one tab. After closing this window and starting firefox again, it starts with this one tab, so i have lost all my previously opened tabs. Is there a way to get those back?

Thank you very much. Dimitris

Today my Firefox browser updated & all my bookmarks have disappeared. In place of my Bookmark toolbar is just "For quick access, placeyour bookmarks here on the bookmarks toolbar. Manage bookmarks(link). The bookmarks side bar is empty. I've followed the instructions to try to recover them but the page(Goes there from the "Manage Bookmarks" link) they send me to has no functionality. Whatever I enter goes nowhere, whatever I select. I've tried several different routes from the support/help pages to resolve but always end up at this dumb page. See here(https://www.dropbox.com/scl/fi/fop0kf0qb2nu442pqc6jz/Screenshot-2025-05-14-17.13.28.png?rlkey=3x1pchkfxq12whipytzzkte2x&dl=0)

How do I get my bookmarks back when the tools to do so don't seem to want to work?

For the second time, FF opened w/o restoring the previous session's tabs. The first time I was able to restore the tabs. This time I can't. And can't figure out how to fix it or why this is happening since I have the restore previous session box checked.

Your update has erased every bookmark I had, no gmail, no YT, NOTHING is left. my history is erased. Thank you for destroying my computer. WHY DID YOU DO THIS TO ME?

Probably not the right topic as you don't offer many. But for the SECOND time now, when I boot up computer my bookmarks are gone. I finally retrieved them the first time, it took a LONG time to find what would help doing it. Now I have to do it again.

The question is, WHY IS THIS SUDDENLY HAPPENING? WHAT is causing it? How can it be stopped?

Lost all my settings passwords and the rest because I updated to the new version. How do I get my screen back to my decade comfort? No passwords, no history, no tabs & bookmarks. It's all gone! Please help. Thank you in advance. Apee