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Cannot reset Comcast email password in Firefox

Comcast (Xfinity) requested that I change my webmail password. I have https://login.xfinity.com on the list of exceptions for cookies and site data to ALLOW. Regardless,… (funda kabanzi)

Comcast (Xfinity) requested that I change my webmail password. I have https://login.xfinity.com on the list of exceptions for cookies and site data to ALLOW. Regardless, Firefox doesn't allow me to do a password reset.

I used Safari to change the password. It worked.

Since I use most of the time Firefox, I wanted to go back and login into Comcast webmail using Firefox with the new password. It doesn't let me and just tells me to reset my password.

This used to work in the past. Something had to be changed since I last changed passwords for webmail in later versions of Firefox.

Please let me know know what to do to enable me to continue to use Firefox for webmail. I have version 115.5. Thanks.

Asked by Sue 9 izinyanga ezidlule

Answered by jonzn4SUSE 9 izinyanga ezidlule

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How do I remove a saved web address from Firefox 106?

I accidentally visited a bogus website instead of the legitimate UK Companies House website. I should have gone to companieshouse.gov.uk but ended up at companieshouse.… (funda kabanzi)

I accidentally visited a bogus website instead of the legitimate UK Companies House website.

I should have gone to companieshouse.gov.uk but ended up at companieshouse.org.uk which is an escort site! (Yeah, no, it wasn't what I was looking for, OK?!)

But now I cannot get rid of the bogus address and it autofills every time I start typing "companies".

I have deleted it from History, but it still appears.

According to searches I've done, I should be able to go to tools/ settings/ privacy and security/ forms and autofill where I would be able to delete it, but Firefox 106.0.1 now only gives me the option to change saved credit card details.

So where do I find the location that this is saved so I can get rid of it.

PS No, I do *not* want to wipe all my history/ browsing data etc just to get rid of one fake address!

Asked by graham12 1 unyaka odlule

Answered by graham12 1 unyaka odlule

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Delete an account with a lot of personal infomation on there

I'm encountering some difficulties with my current account, which is locked out. I would like to request assistance from the support team to help me delete my account and… (funda kabanzi)

I'm encountering some difficulties with my current account, which is locked out. I would like to request assistance from the support team to help me delete my account and remove my personal information from the platform. However, I'm having trouble finding the contact information for the support team. I couldn't locate their email address or phone number, and I'm hesitant to post my personal email address and information on a public forum.

I'm feeling quite frustrated, as I've never encountered such challenges with an app before. It appears that I'm unable to reach the Firefox support team at the moment. Can someone please provide guidance on how I can securely and privately request their assistance in deleting my account and personal information?

I had to create a new account just to post this question because my original account got locked out. This happened because I recently acquired a new phone and didn't transfer the two-step authentication information to my new device.

Asked by viettu.vohoang 12 izinyanga ezidlule

Answered by James 12 izinyanga ezidlule

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Primary password implementation order

I'm using Firefox password manager, which syncs passwords on 4 PCs and 1 Android phone that I use. Getting ready to set up Primary Passwords. Once it is set on one PC, wh… (funda kabanzi)

I'm using Firefox password manager, which syncs passwords on 4 PCs and 1 Android phone that I use. Getting ready to set up Primary Passwords. Once it is set on one PC, what happens when I go to use one of the other ones, where PP is not set yet? Don't need lock outs or other hassles that I see many users struggle with. Thanks!

Asked by yennif54 7 izinyanga ezidlule

Answered by zeroknight 7 izinyanga ezidlule

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Auto-fill for other countries

Hi there! I am a long time Chrome user and decided to try Mozilla Firefox. I loved it and after a bit of tweaking, I run into a problem I can't deal with myself. In Chro… (funda kabanzi)

Hi there! I am a long time Chrome user and decided to try Mozilla Firefox. I loved it and after a bit of tweaking, I run into a problem I can't deal with myself. In Chrome I loved auto fill options every time I needed the option for my home address, email address or credit card. In Firefox I just can't do it. The option is only available for Canada or SUA. Is there any way I can make it work? Of course, I looked for some add-ons and actually found several, but given the fact that auto-fill in my case deals with personal and sensitive data, I need a safer method. Is there any? Thank you!

Asked by DF 1 unyaka odlule

Answered by jscher2000 - Support Volunteer 1 unyaka odlule

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Firefox log in

I use FF 116 on windows 11. For months, I have had problems logging in to web sites. At first I thought the problem was with the web site, but I have come to the conclu… (funda kabanzi)

I use FF 116 on windows 11. For months, I have had problems logging in to web sites. At first I thought the problem was with the web site, but I have come to the conclusion it is an FF problem. GlobeandMail.com, gem.cbc.ca and rbc.com for example ask for me to log in. I go through the steps giving my password and login name and the web site seems to accept these without complaint but it continues to want me to log in. I end up having to use Edge which works fine. Is there a solution?

Asked by kgw319 1 unyaka odlule

Answered by t.r.ernst 1 unyaka odlule

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browser tracking

It appears web sites can track my activity on their site. How do I make it so a given web site can't track me? Does Firefox have a setting that makes it more difficult to… (funda kabanzi)

It appears web sites can track my activity on their site. How do I make it so a given web site can't track me? Does Firefox have a setting that makes it more difficult to track me on a given web site? I've seen where a VPN, not sure what that is, can be of big help. How do I initiate a VPN and are there free VPN's? When I visit this particular site it states, "from your site login activity" and goes on from there what they want to do. How do I make it more difficult for a web site to be able to track my log in activity? Will a VPN solve this problem? Or, does Firefox have various accessories that can do the same thing? I know deleting cookies with this particular site does not solve the issue for me. Can someone help? Thank you.

Asked by sciencemagic 2 iminyaka edlule

Answered by Dropa 2 iminyaka edlule

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Firefox not saving username/passwords v111.0.1

After the last upgrade, Firefox no longer saves my password information even thought I always click "Save". In my Privacy & Security - "Logins and Passwords" settin… (funda kabanzi)

After the last upgrade, Firefox no longer saves my password information even thought I always click "Save".

In my Privacy & Security - "Logins and Passwords" settings, I have it checked to autofill. I am not using Private Browsing and the only extension I have is DuckDuckGo. I tried to remove that extension and try again, but it still would not save.

What else to check?

Asked by janineelewis 1 unyaka odlule

Answered by jonzn4SUSE 1 unyaka odlule

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How can I print out my saved passwords in my Firefox? I do not use Chrome, just Firefox and my laptop. No cellphone.

Hi. I need to print out my saved passwords. I have no cellphone to access, just my laptop and printer. I only use Firefox and no other browser. If my laptop gets hacke… (funda kabanzi)

Hi.

I need to print out my saved passwords. I have no cellphone to access, just my laptop and printer. I only use Firefox and no other browser. If my laptop gets hacked or breaks down, then I need to use someone else's computer to access my passwords in an emergency, and can't access my passwords to do so...so printing them out periodically is the smartest thing I can think of.

Help, anyone? This is pretty important to me. Thank you!

Asked by Hashachar70 2 iminyaka edlule

Answered by Hashachar70 2 iminyaka edlule

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Firefox refusing Primary Password

Today, after browsing about whether or not I should continue using Firefox as my password manager, I decided to mitigate the most important security flaw in browser based… (funda kabanzi)

Today, after browsing about whether or not I should continue using Firefox as my password manager, I decided to mitigate the most important security flaw in browser based password managers, by setting up a Primary Password. I choose to use an easy to remember 8 word long passphrase as my Primary Password. I noted down the passphrase in my diary. Due to problem while loading YouTube, I decided to restart Firefox by going to about:profiles and selecting "restart normally". This issue where Firefox starts to struggle connecting to internet is a relatively common occurrence on my Firefox install, and restarting Firefox fixes the issue. When Firefox restarted, I was prompted to enter the primary password. I confidently entered my passphrase, but it was rejected. I tried to typing to it more carefully several times. I got my diary and checked it to make sure I was entering the passphrase correctly. Following troubleshooting steps on a similar thread, I restarted firefox, no luck. I than rebooted my computer, issue persisted. I decided to restart Firefox with extensions disabled, and also in troubleshooting mode. Firefox still rejects my passphrase. I have my Firefox account synchronized with two Android phones. Will reinstalling Firefox and syncing with my Firefox account solve the problem? In a similar troubleshooting thread, renaming key4.db and logins.json is suggested. However, it has not been explained very clearly. My logins.json file was modified an hour before disaster, even though I had made no changes to any of my logins or the master password. Is my logins.json corrupted causing the issue? I will like to point out a design flaw in Firefox which might have caused the issue. I usually want to see what I am typing when I am entering an encryption password. This is to make sure that I don't mistype something. However, in Firefox Primary Password configuration window, there is not option to see what you are typing. Firefox relies on low probability of typing the wrong password twice. I don't think devs should be so worried about shoulder attacks to not even allow users option to view what they typing. My case might be that low probability situation where I made the same mistake while typing the passphrase twice.

Asked by sushreysrivastava1999 1 unyaka odlule

Answered by sushreysrivastava1999 1 unyaka odlule

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Firefox Browser: Unable to block or move popup window

OS: Linux Mint 21 Browser: Firefox 121.0 There are a few sites I frequently use that popup windows that can't be blocked or moved out of its lower right position. It mos… (funda kabanzi)

OS: Linux Mint 21 Browser: Firefox 121.0

There are a few sites I frequently use that popup windows that can't be blocked or moved out of its lower right position. It most cases it blocks important text due to the screen/font scaling I have to use.

My browser privacy settings are set to "Strict".

Autoplay setting is: "Default for all websites: = Block all Websites"

The popup window banner reads "Trending Videos". No video or audio plays and the window is black with the error msg: Sorry, the video player failed to load.(Error Code: 104153)

There is an "X" button on the right hand side of the banner that does go into focus when I hover the cursor over it, but clicking on it does nothing.

I have tried various popup blocking addons but so far none have been able to stop these popup windows.

Suggestions please!

Monty

Asked by Slick 9 izinyanga ezidlule

Answered by zeroknight 9 izinyanga ezidlule

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Export Logins .csv file: date-stamp fields data format?

When using the Export Logins feature to create a .csv file, the last few fields don't seem to translate into any known date-stamp format in Excel. The data seems to have… (funda kabanzi)

When using the Export Logins feature to create a .csv file, the last few fields don't seem to translate into any known date-stamp format in Excel. The data seems to have relative chronological value, but I can't make sense of it in a spreadsheet.

Can a developer check this and modify the output of those fields so it's more compatible?

Example:

 Header             Cell data
 ----------------------------

timeCreated 1675178753239 timeLastUsed 1684763722184 timePasswordChanged 1675178753239

Asked by AskRob 1 unyaka odlule

Answered by TyDraniu 1 unyaka odlule

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How do I block all cross-site cookies and close the "first 5 times" vulnerability?

I was surprised today to visit a site and notice the "permissions" icon appear at the left of the address bar, showing me that cross-site cookies were allowed for this si… (funda kabanzi)

I was surprised today to visit a site and notice the "permissions" icon appear at the left of the address bar, showing me that cross-site cookies were allowed for this site. I have Enhanced Tracking Protection set to "Strict", so obviously this was a worrying thing to happen.

Looking into it a bit further, it seems Firefox provides a backdoor for cross-site cookies: https://support.mozilla.org/en-US/kb/third-party-trackers?as=u&utm_source=inproduct#w_managing-cross-site-cookies

  • "While cross-site cookies from trackers are blocked in Firefox by default, a site may signal to the browser that it needs to use them for important functionality. In this case, Firefox will allow a third-party website to use cross-site cookies the first five times (or up to 1% of the number of unique sites you visit in a session, whichever is larger) without prompting you. After that, Firefox will prompt you to block these cookies. Without your consent, Firefox blocks these cookies from that point because a site requesting access that many times may be a tracker."

This is most definitely not what I want!

I want every cross-site cookie to be blocked by default, unless and until I explicitly approve it. Is there an about:config preference I can set to achieve this?

Asked by pg_78 2 iminyaka edlule

Answered by cor-el 2 iminyaka edlule

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After upgrade, logins not populating "Saved logins..." in settings, and generally inaccessible

Hi! After recently following the upgrade path from FF v52 to the most recent FF version, I find that logins in logins.json did not carry over with the upgrade. Out of 555… (funda kabanzi)

Hi! After recently following the upgrade path from FF v52 to the most recent FF version, I find that logins in logins.json did not carry over with the upgrade. Out of 555 logins, only 44 appear. (I suspect these may have been imported from Chrome, since FF also imported my Chrome bookmarks without acknowledgment.) I see that the old logins are still in logins.json, and logins.json appears to be valid JSON when opening with FF.

I tried ensuring that logins.json, key3.db, and key4.db had matching timestamps, but that didn't correct the problem. I tried replacing key3.db and logins.json with copies from a backup of the v52 profile (it has no key4.db--is key3.db no longer used?), but then zero logins appeared (why I think the ones that do appear may originate with Chrome). I tried exporting logins to CSV, but it only captured those 44. I can see the logins are in logins.json, but the passwords are hashed/obscured.

I have profile backups, but I don't find a way to import the logins. (If I had to make a wild guess, I'd say the upgrade might have ignored my key3.db that paired with my logins.json, and created a new key4.db full of Chrome logins instead.)

How might I recover my logins from either the in-use logins.json or from my profile backup?

Thank you!

Asked by FamousMoroccanServals 9 izinyanga ezidlule

Answered by FamousMoroccanServals 9 izinyanga ezidlule

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Future restrictions for TLS 1.0 and TLS 1.1

Hello I'm referencing the topic where TLS 1.0 and 1.1 support was removed but rolled back to accommodate some government agencies / sites and support for COVID-19 data h… (funda kabanzi)

Hello I'm referencing the topic where TLS 1.0 and 1.1 support was removed but rolled back to accommodate some government agencies / sites and support for COVID-19 data

https://support.mozilla.org/en-US/questions/1290040#:~:text=Mozilla%20and%20other%20browser%20makers,and%20performance%20of%20Internet%20connections.

Quoted answer "Right, support for TLS 1.0 and TLS 1.1 has been removed few months ago, but we reverted the change for an undetermined amount of time to better enable access to critical government sites sharing COVID19 information."

Since it was referenced as "undermined amount of time", is there anything currently on your roadmap/release schedule in regards to removing support again? I have some cutover decisions I need to make and knowing if ESR for example will remove this support in 2 months may effect the direction of those. If you have anything to share, i'd really appreciate it.

Regards,

-Chad

Asked by Chad 2 iminyaka edlule

Answered by TyDraniu 2 iminyaka edlule

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Two factor authentication setup will not work

I was trying to sync my settings to my new laptop with my login and PW (which was correct) and it kept telling me it wasn't right. So, I decided to change it but my MFA o… (funda kabanzi)

I was trying to sync my settings to my new laptop with my login and PW (which was correct) and it kept telling me it wasn't right. So, I decided to change it but my MFA on Google for Firefox got wiped once I switched phones. I had to use a backup code to get in and want to re-enable the MFA.

Unfortunately, and for no real reason, it won't work. I scan the QR code in Google Authenticator, it sets up and gives me a code, I enter the code, and then it tells me it's the wrong one. I even tried to do it by manually setting it up and it made no difference. Now I can't re-enable it because it won't work right.

What the actual hell is going on here, guys?

Asked by golamb 1 unyaka odlule

Answered by golamb 1 unyaka odlule

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Can't unblock popup

Hi, I seem to having multiple problems with Firefox over the last few weeks... This problem is - I can't unblock popups. I have got popup blocking enabled, with a coupl… (funda kabanzi)

Hi,

I seem to having multiple problems with Firefox over the last few weeks...

This problem is - I can't unblock popups. I have got popup blocking enabled, with a couple of Exceptions - it's been working fine until I wanted to use it today. I have tried turning off popup blocking, re-entering the exceptions - nothing is helping!!!

Does anyone know what to do?

Thanking you Pedro

Asked by PedroSMS 1 unyaka odlule

Answered by Terry 1 unyaka odlule

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Importing passwords from Chrome

Hi there. I'm in the process of switching from Chrome and I want to import my passwords. I first tried the 'import from Chrome' option - it says it's successful, but not… (funda kabanzi)

Hi there. I'm in the process of switching from Chrome and I want to import my passwords.

I first tried the 'import from Chrome' option - it says it's successful, but nothing has actually been added. Same result after several attempts.

I then tried the csv route. I found out I had to change the config settings, so I did just that, but the 'import CSV' option still isn't showing even after a reset.

So now I'm at a dead end. Any bright ideas please? TIA!

FYI I'm using Firefox 99.0.1

Asked by mjwhite82 2 iminyaka edlule

Answered by Terry 2 iminyaka edlule

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Selectively Allow Cookies

Hi Everyone, My Bank has suddenly decided that ALL cookies must be allowed before letting their customers in -- a requirement with which I wholly disagree. My FireFox is … (funda kabanzi)

Hi Everyone, My Bank has suddenly decided that ALL cookies must be allowed before letting their customers in -- a requirement with which I wholly disagree. My FireFox is set to block anything that moves, and supported by Ad Blockers and Ublock too. Is there a way in which I can configure FF to allow me into the Bank site without having to change my "secure" settings every time? I am no computer genius - so please make it simple for me.

Thanks everyone.

Ian

Asked by Ian 1 unyaka odlule

Answered by zeroknight 1 unyaka odlule