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Unable to Restore Firefox Acconut with Recovery Keys

Hello, I am unable to remember my Firefox account password after re imaging my computer. Fortunately, I did create and save my recovery keys. I've reviewed the following … (funda kabanzi)

Hello,

I am unable to remember my Firefox account password after re imaging my computer. Fortunately, I did create and save my recovery keys.

I've reviewed the following article: https://support.mozilla.org/en-US/kb/reset-your-firefox-account-password-recovery-keys

However, when I click the pass reset link in the email as dictated in step 2 under the 'Reset your password with your recovery keys' section, I do not see any fields to enter my recovery key as highlighted in step 3. I haven't taken this step yet because I do not want to lose my password and bookmark information associated to my account.

Can you please confirm how to utilize my recovery codes?

Thank you for your time.

Asked by banooja 4 izinyanga ezidlule

Last reply by David 3 izinyanga ezidlule

  • Kusonjululiwe

Accept the risk and continue-button not showing

Hi Firefox is not showing Accept the risk and continue-button when advance button is clicked. Due to this i am not able to access server. Image is attached for reference… (funda kabanzi)

Hi Firefox is not showing Accept the risk and continue-button when advance button is clicked. Due to this i am not able to access server. Image is attached for reference.

I tried most of the things i know (reinstalled, clear cookies and data, cleared history) but it's not showing this option.

Using 96.0.2 (64-bit) on Window 10.

Pls support

Mahesh

Asked by splendid.m 3 izinyanga ezidlule

Answered by Helping Firefox 3 izinyanga ezidlule

Firefox keeps asking for the master password even though I only use sync for bookmarks

Every time shortly after starting Firefox, it asks me for the master password. I've read that it has to do with synchronisation via a Firefox account and the saved login… (funda kabanzi)

Every time shortly after starting Firefox, it asks me for the master password. I've read that it has to do with synchronisation via a Firefox account and the saved login credentials for that account. But I use sync exclusively for bookmarks, not for logins.

Is there a way to use the master password, use sync for bookmarks, but prevent Firefox from pestering me with the master password when I don't need to log in to a website?

Asked by charvat.k 3 izinyanga ezidlule

Last reply by cor-el 3 izinyanga ezidlule

Too secure to use?

Firefox has become so secure I can no longer use it for work. I spend so much of my time allowing links to be opened from clients, etc. Has anyone found a simple work a… (funda kabanzi)

Firefox has become so secure I can no longer use it for work. I spend so much of my time allowing links to be opened from clients, etc. Has anyone found a simple work around for all the freezes etc?

Asked by sharon.lusk 1 isonto elidlule

Last reply by FredMcD 1 isonto elidlule

2FA QR code, how to generate

I've toggled two-step authentication off/on multiple times, get new set of recovery codes, but I never get the QR coded, how do I generate this, please advise...thanks! … (funda kabanzi)

I've toggled two-step authentication off/on multiple times, get new set of recovery codes, but I never get the QR coded, how do I generate this, please advise...thanks!

Asked by idondoty 1 isonto elidlule

Last reply by cor-el 6 ezinsukwini ezidlule

OlyKey a Physical Security Key Firefox wants me to register but the registry failed. Help - What now?

I purchased an OlnyKey to use for two factor authorization (2fa) for social media and other sites. I set it up and tried to sign in to Facebook. Immediately a drop down w… (funda kabanzi)

I purchased an OlnyKey to use for two factor authorization (2fa) for social media and other sites. I set it up and tried to sign in to Facebook. Immediately a drop down window opened saying Windows indicated it had to be registered with Firefox. I clicked okay and followed the steps to create a PIN which I did. Then it said to touch my Security Key which I did and another drop down box opened stating the device failed to register.

I tried this three times, now what? Why do I need to register my Security Key? How can I see if it is registered with Firefox? What is keeping it from connecting to Facebook?

Everything I read and watch does not expose this kind of problem. I don't know how to see if the problem is Firefox, Windows, or Facebook! UGH

Help!

Asked by outermost500 6 ezinsukwini ezidlule

Last reply by Dropa 6 ezinsukwini ezidlule

Firefox won't recognize Manual Proxy configuration

I set manual proxy configuration to access provate network. Browser is unable to contact private server. Even when manual proxy configuration is established, browser stil… (funda kabanzi)

I set manual proxy configuration to access provate network. Browser is unable to contact private server. Even when manual proxy configuration is established, browser still access public domain web pages such as youtube or any other public page, which means that it is not recognizing Manual Proxy settings.

Asked by gustavo.eduardo.morales.ortega 6 ezinsukwini ezidlule

Last reply by Dropa 6 ezinsukwini ezidlule

Viewing Firefox password

I have recently registered with Firefox after having used it for a long time. I now find that the password that I thought I had used is not recognised. I am currently log… (funda kabanzi)

I have recently registered with Firefox after having used it for a long time. I now find that the password that I thought I had used is not recognised. I am currently logged in. Is there a way of viewing my password in my account details? I do not want to change the password as I am unsure what I will lose from my history etc

Asked by greg.rippin 5 ezinsukwini ezidlule

Last reply by cor-el 5 ezinsukwini ezidlule

Firefox: Unable to load module (PKCS11, DNIe)

Firefox is unable to load module I've been trying to setup a smartcard reading device, and I've gotten stuck twice on the same place. When it comes to configuring the Sec… (funda kabanzi)

Firefox is unable to load module

I've been trying to setup a smartcard reading device, and I've gotten stuck twice on the same place.

When it comes to configuring the Security Device on Firefox, I can't access the .so file. Firefox merely shows the error "Alert: Unable to add module", but I've noticed that when I try to browse my files manually, trying to access the /usr directory returns an error (sometimes, I seem to not be able to get it consistently).

It also happens that the software I installed for the digital certificate tried to open an html with Firefox, which is located in /usr/share/, and Firefox doesn't seem to be able to load that either. It returns a "Can't open file".

Steps followed

  1. Open Firefox
  2. Settings → Privacy and Security → Security Devices → Load
  3. Insert path /usr/lib/libpkcs11-dnie.so and try to load (yes, I've checked that the file does actually exist)
  4. Receive Alert: Unable to add module error

Relevant information

   Ubuntu 22.04
   I'm on the latest snap version of Firefox: 100.0.1-1
   Trying to setup the digital certificate for my Spanish ID (DNIe)

Asked by jana.lauco 5 ezinsukwini ezidlule

How to stop Firefox from downlading htm files?

How to stop firefox from downloading x.htm files? I have checked "Always ask me where to save files" in the Downloads menu, for every file type available there, and it st… (funda kabanzi)

How to stop firefox from downloading x.htm files? I have checked "Always ask me where to save files" in the Downloads menu, for every file type available there, and it still will download x.htm without asking.

Asked by Leszek 5 ezinsukwini ezidlule

Last reply by Dropa 4 ezinsukwini ezidlule

"Forms and Autofill" section is missing from the Settings page (the Privacy... page)

Hi all. I've been having a problem with Firefox (version 100.0) where the entire "Forms and Autofill" section is missing from the Settings page (the Privacy... page). And… (funda kabanzi)

Hi all. I've been having a problem with Firefox (version 100.0) where the entire "Forms and Autofill" section is missing from the Settings page (the Privacy... page). And of course since that's missing, the corresponding features don't work either. Specifically, I'm trying to get the browser to save my address and credit card info.

I've dug into this quite a bit with no luck. I've tried disabling all extensions. I believe it's supposed to work with native functionality and not require an extension.

I've looked at these articles:

https://support.mozilla.org/bm/questions/1220110 https://support.mozilla.org/en-US/questions/1315704 https://support.mozilla.org/en-US/questions/1324732 https://support.mozilla.org/en-US/kb/firefox-doesnt-save-web-form-entries https://support.mozilla.org/en-US/kb/automatically-fill-your-address-web-forms https://wiki.mozilla.org/Firefox/Features/Form_Autofill

...which led me to verify that these settings are set correctly in about:config :

dom.forms.autocomplete.formautofill = true extensions.formautofill.available = on extensions.formautofill.creditCards.supported = on extensions.formautofill.creditCards.available = true extensions.formautofill.creditCards.enabled = true extensions.formautofill.creditCards.supportedCountries = US,CA,GB,FR,DE (I'm in the US) extensions.formautofill.addresses.supported = on extensions.formautofill.addresses.enabled = true extensions.formautofill.addresses.supportedCountries = US,CA extensions.formautofill.creditCards.hideui = false

The "about:policies#active" page says "The Enterprise Policies service is inactive", which I believe is the correct response.

The "Remember search and form history" setting is enabled.

On "about:support", the "Internationalization & Localization" items are all set to "en-US".

I don't know what else to look for. Very aggravating. Does anyone know how to make this work? It was working for me under Mint just a week ago, but I just switched to Manjaro in the last few days and I'd certainly like to avoid wiping my machine clean again.

Thanks for your help.

---scott

Asked by Scott Thomason 5 ezinsukwini ezidlule

Last reply by Scott Thomason 5 ezinsukwini ezidlule

"Supposed" added security

Hello... EVERY time I try to sign into my Yahoo email, I have to go through hoops to actually get there. When I click the box that says ...never ask on this device agai… (funda kabanzi)

Hello... EVERY time I try to sign into my Yahoo email, I have to go through hoops to actually get there. When I click the box that says ...never ask on this device again, your system ignores it. This "Added Security" is not helpful. nor is it adding any security to anything. All you are doing is making me look for other web browsers. Google Chrome does not do this. Safari does not do this. Opera does not do this. I do not need to be contacted via text message, OR ANY OTHER WAY, to gain access to MY email account. Stop holding me hostage!!

Please tell me how to get rid of this absolutely horrible "feature."

Asked by shremson 4 ezinsukwini ezidlule

Last reply by cor-el 4 ezinsukwini ezidlule

Selectively allow websockets

Firefox supports Websockets, which allows servers to push arbitrary data to the client, instead of having to rely on polling methods via HTTP and JS. Whilst solving one p… (funda kabanzi)

Firefox supports Websockets, which allows servers to push arbitrary data to the client, instead of having to rely on polling methods via HTTP and JS. Whilst solving one problem, it creates another. I do not like the idea that any website can just ask Firefox to make a persistent WS connection without my consent. The same is true for service workers, but (unlike websockets) i'm not at all interested in using those. Luckily there's a configuration option to disable support for websockets, network.websocket.enabled, wich is exactly what i've done.

Is there a way to selectively allow websockets, based on IP or domain? If not, why isn't there one? Am i really the lone outsider who's concerned about security?

Asked by BjornR1989 4 ezinsukwini ezidlule

Last reply by cor-el 4 ezinsukwini ezidlule

Need Access to my website

Firefox keeps telling me that I need access to my account on my website http://www.playgroundforthesoulcenter.com. How do I remedy this? … (funda kabanzi)

Firefox keeps telling me that I need access to my account on my website http://www.playgroundforthesoulcenter.com. How do I remedy this?

Asked by marianag6 4 ezinsukwini ezidlule

Last reply by Terry 4 ezinsukwini ezidlule

  • Kusonjululiwe

Expired Certificates

Why do I keep getting this message from my A/V software (Bitdefender): firefox.exe attempted to establish a connection relying on an expired certificate to si1.lunrac.com… (funda kabanzi)

Why do I keep getting this message from my A/V software (Bitdefender): firefox.exe attempted to establish a connection relying on an expired certificate to si1.lunrac.com?

Asked by trainerjk 4 ezinsukwini ezidlule

Answered by cor-el 3 ezinsukwini ezidlule

Porblem with online transaction

During an online transaction I get into a loop where Firefox reports "Firefox prevented this page from reloading automatically". I respond with Allow but the situation re… (funda kabanzi)

During an online transaction I get into a loop where Firefox reports "Firefox prevented this page from reloading automatically". I respond with Allow but the situation repeats. I have changed the settings to standard for this particular website, but the problem persists and appears to be the reason that the transaction eventually fails. What other settings or adjustments do I need to make to allow Firefox to automatically reload a page on a trusted site?

Asked by j.ellis234 3 ezinsukwini ezidlule

Last reply by cor-el 3 ezinsukwini ezidlule

unfourtunately Reset password and my data lost , How can get back?

After Format my laptop, I install Firefox and forget password after Reset password all fine then enter email and password to Sync all data but, I don't see any data this … (funda kabanzi)

After Format my laptop, I install Firefox and forget password after Reset password all fine then enter email and password to Sync all data but, I don't see any data this data have a lot of passwords and bookmarks, How can I FIX IT????

Asked by mahbubur957 3 ezinsukwini ezidlule

Last reply by Seburo 3 ezinsukwini ezidlule

Lost passwords after refreshing firefox

I refreshed Firefox and all my passwords disapeared even though it stated they would be saved. I followed online instructions and copied and pasted the old data into the… (funda kabanzi)

I refreshed Firefox and all my passwords disapeared even though it stated they would be saved. I followed online instructions and copied and pasted the old data into the new profile. Although I can see the old login data is there nothing shows up in the saved passwords section in settings. HELP! all my passwords are badly required as I have no other record.

Asked by rjwp2014 3 ezinsukwini ezidlule

Last reply by Terry 1 usuku oludlule