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Firefox only opens a blank white screen

For the last few days Firefox has been having loading problems. Most of the time (95%) Firefox only opens a white screen. I do not get the Pocket Home Page, if I type … (funda kabanzi)

For the last few days Firefox has been having loading problems. Most of the time (95%) Firefox only opens a white screen. I do not get the Pocket Home Page, if I type a URL in it simply tries to load it but nothing ever loads. If I try to type in "about:profiles" nothing happens. Occasionally a link will load. Although then if I try navigating else where it doesn't load. Firefox is up to date, that was the first thing I checked. I refreshed Firefox yesterday and that seemed to work, although today it was back to not loading. I uninstalled and reinstalled today. I tried refreshing after installing, setting up a new profile and nothing works. I can navigate the web on Chrome and get e-mail through Outlook just fine. I've scanned my computer with Webroot and found nothing. I can not get anything to load from navigating with navigation bar. I tried typing in "about:support" and it didn't load. I can go to the Help menu and select "more troubleshooting options" and then The Troubleshooting info loads.

Can anybody help me figure this mystery out?

Asked by soren.nicholson 9 izinyanga ezidlule

Answered by James 9 izinyanga ezidlule

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Input type month

Hello! I would like to ask why the input type "month" (<input type = "month" name = "m1" id = "m1" />) does not work in Fireofx? I have version 88.0. He tested it w… (funda kabanzi)

Hello!

I would like to ask why the input type "month" (<input type = "month" name = "m1" id = "m1" />) does not work in Fireofx? I have version 88.0. He tested it with Microsoft Edge and it works. Maybe I should set something up in my Firefox configuration?

Best regards

Asked by patyczek256 1 unyaka odlule

Answered by TyDraniu 1 unyaka odlule

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WebGL stopped working after the Firefox 88 upgrade

Per the title, webgl suddenly stopped working a couple days ago. The error seems to be: WebGL creation failed: * WebglAllowWindowsNativeGl:false restricts context creatio… (funda kabanzi)

Per the title, webgl suddenly stopped working a couple days ago. The error seems to be:

WebGL creation failed: * WebglAllowWindowsNativeGl:false restricts context creation on this system.

I'm on Ubuntu 21.04 (X, not wayland) with an nvidia graphics card. The "share data" below seems comprehensive, but let me know if any other info will help.

Asked by john588 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

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YouTube not working properly on Firefox

Been having this issue for the last few weeks where Firefox just won't load YouTube properly. In particular, livestreams won't play, chat always show as "disconnected fro… (funda kabanzi)

Been having this issue for the last few weeks where Firefox just won't load YouTube properly. In particular, livestreams won't play, chat always show as "disconnected from chat" and I can't even access the profile menu (clicking on my profile pic on the top left just shows a loading icon forever).

Tried the following without any luck: 1. Safemode 2. Clearing all cache 3. Refresh firefox (When I first did a refresh, it started working again, then I went to sleep and the next morning the same problem is back again)

Any help would be much appreciated.

Asked by Nekonron 1 unyaka odlule

Answered by jonzn4SUSE 1 unyaka odlule

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is there any way to hide the status bar (or pop-up) at the bottom left?

Hi, I'd like to get rid of the status bar at the bottom left corner. I know it goes away and it seems impossible to remove. But is there any way to remove it? I add an im… (funda kabanzi)

Hi, I'd like to get rid of the status bar at the bottom left corner. I know it goes away and it seems impossible to remove. But is there any way to remove it? I add an image to show what I want to remove. Thanks in advance!

Asked by hyeseung97 2 iminyaka edlule

Answered by cor-el 2 iminyaka edlule

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Embedded videos no longer play

For some reason embedded videos on sites like the Washington Post and the New York Times no longer play in Firefox. I can click the triangular "play" icon and I see the s… (funda kabanzi)

For some reason embedded videos on sites like the Washington Post and the New York Times no longer play in Firefox. I can click the triangular "play" icon and I see the spinning circle as if the video is loading but that never goes away and the window stays black. YouTube videos still play and I can still play videos on Netflix. If I load the same page in the Edge browser, the video plays fine. When I search Firefox Support all the help for video playback problems are old and don't apply to my situation (again, this used to work without issue). I'm running the latest version of FIrefox with Autoplay set to "Allow Ausio and Video" on WIndows 10.0.18363. Any ideas?

Asked by tootill 1 unyaka odlule

Answered by FredMcD 1 unyaka odlule

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Warning: Potential Security Risk...

hi! sometimes when trying to visit a site by clicking a google search result link, firefox stops it and shows: Warning: Potential Security Risk Ahead Firefox detected a … (funda kabanzi)

hi! sometimes when trying to visit a site by clicking a google search result link, firefox stops it and shows:

Warning: Potential Security Risk Ahead Firefox detected a potential security threat and did not continue to (website).com. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details...

So my question is, would attackers be able to steal such information if i never enter any? ie, if i only visit the site to read about things...

thanks for your reply!

Asked by z. ixa 1 unyaka odlule

Answered by z. ixa 1 unyaka odlule

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Version compatible with MAC Lion OS

What is the last Firefox version that works with MAC Lion OS X 10.7.5? I have a study program of that vintage that plugs into firefox and the version on the computer now … (funda kabanzi)

What is the last Firefox version that works with MAC Lion OS X 10.7.5?

I have a study program of that vintage that plugs into firefox and the version on the computer now is 3.0.10 (from year 2009 and the program does not work with it.

The program is compatible with Lion OS X 10.7.5 but the Firefox version is too old.

The version 3.0.10 on the computer does not work well with most sites or crashes. The intent is not to expect to browse, just be new enough for this program for its dedicated use.

Asked by breckwngs 1 unyaka odlule

Answered by James 1 unyaka odlule

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pausing a video mutes all sounds with bluetooth headphones

Hi ! Ever since I received my bluetooth headphones (ATH-SR50BT), I've had a problem with the sound. Whenever I pause a video or kill the tab it's in (even if the video is… (funda kabanzi)

Hi !

Ever since I received my bluetooth headphones (ATH-SR50BT), I've had a problem with the sound. Whenever I pause a video or kill the tab it's in (even if the video is not playing) all the sounds of my computer are muted. Simply changing my sound output and going back to my headphone resume the other sounds.

I've tried solutions for Windows and the headphone without success, and then found solutions that appear to work for Chrome (https://support.google.com/chrome/thread/8894867?hl=en&msgid=14396047) and Spotify (https://community.spotify.com/t5/Desktop-Windows/Pausing-Spotify-Playback-quot-Mutes-quot-ALL-Audio-Playback-On/m-p/4551102/highlight/true#M64084), hence why I decided to search for a Firefox fix.

Could someone help me ?

Asked by pauldelrincon 2 iminyaka edlule

Answered by jscher2000 - Support Volunteer 2 iminyaka edlule

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Recovering data

I had to reset my computer and lost my data, unfortunately I did not create a firefox account beforehand. Is it possible to recover that information or is it lost indefi… (funda kabanzi)

I had to reset my computer and lost my data, unfortunately I did not create a firefox account beforehand. Is it possible to recover that information or is it lost indefinitely. I managed to find some appdata information locally on my computer, but I do not know how to go from there.

Asked by thekim0517 1 unyaka odlule

Answered by jscher2000 - Support Volunteer 1 unyaka odlule

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"Your browser can't play this video" on YouTube

Hello! Just installed Ubuntu 20.04.4 on my laptop and now find that I'm not able to watch some YouTube videos on Firefox 97. It seems mainly just live streams that I can'… (funda kabanzi)

Hello! Just installed Ubuntu 20.04.4 on my laptop and now find that I'm not able to watch some YouTube videos on Firefox 97. It seems mainly just live streams that I can't watch. When I go to one it shows "Your browser can't play this video...Learn more" in the video window. Clicking Learn More takes me to a page that doesn't explain what the problem is. Any idea what the fix might be? The same videos play just fine on other devices on my network. Any help would be greatly appreciated.

Asked by kdpryor 9 izinyanga ezidlule

Answered by kdpryor 9 izinyanga ezidlule

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End of Life Dates for Firefox Browser

I have been assigned a task to get the end of life dates on each of these versions of Firefox. Can you please point me in the right direction to obtain this information?… (funda kabanzi)

I have been assigned a task to get the end of life dates on each of these versions of Firefox. Can you please point me in the right direction to obtain this information? Thanks!

Firefox 17.0.10 Firefox 17.0.5 Firefox 24.8.0 Firefox 3.6.13 Firefox 38.0.1 Firefox 38.6.1 Firefox 45.0.1 Firefox 45.2.0 Firefox 52.0.2 Firefox 52.1.0 Firefox 52.1.1 Firefox 52.1.2 Firefox 52.2.0 Firefox 52.2.1 Firefox 52.4.1 Firefox 52.5.1.1 Firefox 52.5.2 Firefox 55.0.3 Firefox 56.0.1 Firefox 57.0.2 Firefox 60.6.1 Firefox 60.6.2 Firefox 68.4.1 Firefox 78.3.0 Firefox 78.3.1 Firefox 78.4.0 Firefox 78.4.1 Firefox 79.4.1

Asked by sp3lm 10 izinyanga ezidlule

Answered by jscher2000 - Support Volunteer 10 izinyanga ezidlule

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Antivirus detected a trojan

My Antivirus (Bitdefender) did a full system scan and found a Trojan hidden in one of Firefox's files. Trojan description: JS:Trojan.Cryxos.6249 Location: firefox/profile… (funda kabanzi)

My Antivirus (Bitdefender) did a full system scan and found a Trojan hidden in one of Firefox's files.

Trojan description: JS:Trojan.Cryxos.6249

Location: firefox/profiles../cache2/entries..

It was automatically deleted. No idea for how long its been there. could it have have done some damage unknown to my Antivirus ? How dangerous is it? Are there any further steps to take ?

Asked by swolop4 1 unyaka odlule

Answered by jscher2000 - Support Volunteer 1 unyaka odlule

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FF94 I messed up, now I can't import password .csv file

After reading up on procedures (but failing to follow links), I decided to completely delete all my passwords. Let me back up a minute, last week I downloaded the .csv fi… (funda kabanzi)

After reading up on procedures (but failing to follow links), I decided to completely delete all my passwords. Let me back up a minute, last week I downloaded the .csv file of my passwords, because after 10 or 12 years, I needed to clean them up. I had 486 saved passwords, out of which I deleted all but 123. I did not want to try that in the browser, actually I did, but after about 20 I gave up because I realized how long it would take.

So anyway, I got ready to finish up, and I deleted my browser copy, then tried to upload the corrected copy. However every time I get an error "Something went wrong try again". So as my plan was, I deleted my Chrome passwords (they should be the same), then uploaded the corrected copy. It said "Upload successful" or somethiing like that, I waited five minutes, for Chrome to finish syncing and all that, then tried to import from Chrome, it imported 3 passwords.

But now, here's the big problem, I follow the directions I have found in this site, but once I click the hamburger, the next link does not exist. When I go another way, none of the links exist. I have searched all over the settings pages, and nowhere is there the option to upload a .csv file, I can import from another browser all day, but not upload. So what's going on?

Asked by 1971robby 12 izinyanga ezidlule

Answered by cor-el 12 izinyanga ezidlule

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New Tab Behavior after latest update

In Options, the following selection item is included under General>>>Tabs: "When you open a link in a new tab, switch to it immediately" Although it has worked w… (funda kabanzi)

In Options, the following selection item is included under General>>>Tabs:

"When you open a link in a new tab, switch to it immediately"

Although it has worked well in the past, selection of that option no longer seems to have an effect on new tab behavior. New tabs are thrust into the foreground regardless of whether or not the option is selected in Options.

Is this a flaw in the latest update to Firefox? Will it be corrected soon?

Asked by monline 1 unyaka odlule

Answered by jscher2000 - Support Volunteer 1 unyaka odlule

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Firefox browser (88.0.1) - Warning: Potential Security Risk Ahead

When receiving the following messages when accessing a specific URL. Warning: Potential Security Risk Ahead Firefox detected a potential security threat and did not conti… (funda kabanzi)

When receiving the following messages when accessing a specific URL.

Warning: Potential Security Risk Ahead Firefox detected a potential security threat and did not continue to xyz. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details.

Then clicking on the Advanced... button at the bottom of the popup window.

And then clicking on the Accept the Risk and Continue button.

My question is does Firefox make any changes to Internet Options or anywhere else, including within Firefox to change configurations of any type when the Accept the Risk and Continue button is clicked on?

Thank you!

Asked by TRC 12 izinyanga ezidlule

Answered by jscher2000 - Support Volunteer 12 izinyanga ezidlule