Kukhonjiswa imibuzo ethegiwe:

Sync issue - "This profile was previously synced to a different account"

"This profile was previously synced to a different account To keep your data organized and secure, each Firefox profile can only be synced to one account. To sign in usin… (funda kabanzi)

"This profile was previously synced to a different account To keep your data organized and secure, each Firefox profile can only be synced to one account. To sign in using xxx@xxxx.xxx, create a new profile."

So I deleted my old mozilla account since I abandoned the email that it was linked to, but when I tried to sync with my new account I get this. Is there anyway to do this without having to make a new profile?

I tried making a new profile and copy and pasting my profile into the new one, but still get the same pop up. I guess there's something in my profile that says it's been synced before, is there anyway I can find that and delete it or change it?

Locked Okugcinwe kunqolobane 4 351

Yahoo now comes up on my Firefox browser

With reference to my question just posted, also now when I click on my Firefox browser, the Yahoo search engine seems to take over and it won't let me come out of it. Mar… (funda kabanzi)

With reference to my question just posted, also now when I click on my Firefox browser, the Yahoo search engine seems to take over and it won't let me come out of it. Mark

Solved Okugcinwe kunqolobane 12 446

When opening Claude in the AI chatbot, the leftmost area cannot be clicked.

When using the AI chatbot in the Firefox browser, I cannot click to the left of a certain coordinate only when Claude is open. This issue does not occur with other AI bot… (funda kabanzi)

When using the AI chatbot in the Firefox browser, I cannot click to the left of a certain coordinate only when Claude is open. This issue does not occur with other AI bots (such as ChatGPT or Gemini). What could be the cause? My environment is as follows:

OS: Windows 11 Pro x64 Firefox version: 147.0.4

Additionally, tabs are set to vertical display, and the sidebar expands only when the cursor hovers over it.

Thanks.

Solved 2 256

How to search for installed (both enabled and disabled) addons extensions in Firefox browser like chrome does via "chrome://extensions/" in 2025?

How to search for installed (both enabled and disabled) addons extensions in Firefox browser like chrome does via "chrome://extensions/" in 2025? It is quite surprising t… (funda kabanzi)

How to search for installed (both enabled and disabled) addons extensions in Firefox browser like chrome does via "chrome://extensions/" in 2025?

It is quite surprising that in 2024-25, firefox still doesnt have any option to search for installed addons via "about:addons". You can only search for addon site, not for those installed on your device and profile and browser.

Is firefox team really updating their browser for 2025 when compared to chrome?

Locked Okugcinwe kunqolobane 5 313

WhatsApp Web is not working properly in Firefox.

I am using Firefox on my computer, but WhatsApp Web is not working correctly. The page does not load properly, or some features are not functioning as expected. I have tr… (funda kabanzi)

I am using Firefox on my computer, but WhatsApp Web is not working correctly. The page does not load properly, or some features are not functioning as expected. I have tried refreshing the page and restarting the browser, but the problem continues. Please help me fix this issue.

Solved 1

Large downloads are prone to failure

Good day, everyone, I've been using Firefox for several months since switching over when the migration to Manifest V3 in Chrome gained momentum. Initially, Firefox worked… (funda kabanzi)

Good day, everyone,

I've been using Firefox for several months since switching over when the migration to Manifest V3 in Chrome gained momentum. Initially, Firefox worked flawlessly, but over the past couple of months I've encountered a recurring issue where downloads often fail -- sometimes right at the start and other times midway through -- especially with larger files.

I've encountered this issue across multiple machines, and changing the destination drive where the files are saved hasn't made any difference. Interestingly, the same files download without any issues in Chrome, so I've ended up relying on Chrome exclusively for downloads.

Has anyone else experienced this issue?

Thanks in advance!

Solved Okugcinwe kunqolobane 6 3836

Review Checker

I am looking to turn on review checker and cannot see how to do it. I don't have the price tag icon displayed nor do I have any reference to Review Checker in my settings… (funda kabanzi)

I am looking to turn on review checker and cannot see how to do it. I don't have the price tag icon displayed nor do I have any reference to Review Checker in my settings. I'm wondering if my version of Firefox supports it (133.0). Any ideas?

Locked Okugcinwe kunqolobane 5 440

play games

I don't understand my screen comes up with Firefox then tells tells me to sign in with Mozillo I have no idea how to do that

Solved Okugcinwe kunqolobane 1 224

Receiving CRITICA ERROR! from velonexa

I am receiving pop-up messages indicating CRITICAL ERROR! and "Click here to remove them!" followed by a URL ending with velonexa.com They appear as though they are fr… (funda kabanzi)

I am receiving pop-up messages indicating CRITICAL ERROR! and "Click here to remove them!" followed by a URL ending with velonexa.com They appear as though they are from Mozilla, but we know better. I try to close the window and, of course, without clicking the url or the Dismiss button, but they keep reappearing. There are three stacked windows, constantly appearing as the pop-up windows are closed. Any thoughts or recommendations to eliminate? I've tried shutting down and rebooting. Pretty confident these are not from you. They are also always on top. I try to do a screen capture or print screen and i only capture what is behind them.

I know this is not generated by Mozilla, but thought you should at least be aware of them.

Solved Okugcinwe kunqolobane 1 60

Videos not playing

I am using Pop OS. Videos are not playing in firefox. In youtube it shows loading infinitly. In reddit all videos become green. I tried playing a downloaded video it also… (funda kabanzi)

I am using Pop OS. Videos are not playing in firefox. In youtube it shows loading infinitly. In reddit all videos become green. I tried playing a downloaded video it also become green. These are only happening in integrated mode. If I use hybrid graphics mode all works good. I attached the about:support page and about:config page.

about:config page link about:support page

These files are taken in integrated graphics mode.

Solved Okugcinwe kunqolobane 3 148

Can't login to browser profile after changing email

I've changed primary email some time ago and wanted to login using a new device. However, login fails with "Incorrect email case" and response contains my old email under… (funda kabanzi)

I've changed primary email some time ago and wanted to login using a new device. However, login fails with "Incorrect email case" and response contains my old email under "errors[0].extensions". After that, there is another request doing login with old email, which seem to be successful, however the whole operation fail and page only shows "Something went wrong. Please close this tab and try again.". Trying to login directly with an old email leads to "Primary account email required for sign-in" error. Please assist.

Solved Okugcinwe kunqolobane 2 207