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  • Okugcinwe kunqolobane

How to fix "The bookmarks and history system will not be functional"

On one of our machines, we get the message > The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. S… (funda kabanzi)

On one of our machines, we get the message

> The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem.

According to the user, this started after we upgraded the machine to MacOS 10.14 Mojave. We already tried to

  • restart the computer
  • start Firefox in safe mode
  • reinstall Firefox
  • move places.sqlite to have Firefox create a new one
  • create a new profile
  • refresh Firefox
  • granted Firefox full disk access under "System Preferences - Security & Privacy - Privacy"

all without success. I even tried to open places.sqlite with sqlite3, but wasn't able to find any tables, despite the file being +500kb.

The integrity verification of the places database produced the following output:

Task: checkIntegrity - Unable to check places.sqlite integrity: Error: Could not open connection to /home/g001570/Library/Application Support/Firefox/Profiles/scuoog8q.default-1541591890759/places.sqlite: 2153971714

> Task: invalidateCaches - The task queue was cleared by an error in another task.

> Task: checkCoherence - The task queue was cleared by an error in another task.

> Task: expire - The task queue was cleared by an error in another task.

> Task: originFrecencyStats - The task queue was cleared by an error in another task.

> Task: vacuum - The task queue was cleared by an error in another task.

> Task: stats - The task queue was cleared by an error in another task.

> Task: _refreshUI - The task queue was cleared by an error in another task.

This error code (0x80630002) leads me to "NS_ERROR_STORAGE_IOERR". Is this a correct assumption?

I'm wondering whether there are ways to find the original error that caused Firefox to show this error message (like "could not open file xy"), or is there a debug log that can be used to get more information about this problem? What's also puzzling me is the fact that this error persists even with a new profile or a fresh install.

Any help or advice appreciated. Thanks in advance.

Asked by pvitt 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

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There is a weird glitch on top of my browser window. Just bought a macbook pro 2018.

its kinda impossible to make a screenshot but I do have a video of it. Its small bar, first pink now also green flickering on very small on the top of the window.

Asked by lolaschroder 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

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Passwords stopped being stored

I did a restore on the latest Firefox for Mactinosh and this time, all my saved logins were deleted. Okay, so crap happens. Not the end of the world. I start to revisit s… (funda kabanzi)

I did a restore on the latest Firefox for Mactinosh and this time, all my saved logins were deleted. Okay, so crap happens. Not the end of the world. I start to revisit sites and begin to "reassemble" my saved logins clicking on SAVE for each drop down box that pops up from my new entry. Lo and behold, after I visit about 15 websites and "save" my logins, I'm noticing that I have to always click SAVE when I REVISIT these sites. Strange. So I go into my Preferences and examine Privacy & Security, open SAVED LOGINS and find absolutely N-O-T-H-I-N-G listed. WTH???

I have done multiple RESTORES (to default settings) and nothing is allowing me to begin building my saved logins.

I'm running Quantum 63.0, Mac OS Mojave 10.13, iMac desktop.

Pete

Asked by petecrosta 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

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I drive a Mac. The Firefox icon in my dock suddenly changed from the usual Firefox logo to looking like a notepad with a short ruler, pencil and pen; so why?

I have an iMac (running macOS Mojave (version 10.14) . If I wished to open Firefox I could always easily find it on my Dock because the Dock icon for FF has always been t… (funda kabanzi)

I have an iMac (running macOS Mojave (version 10.14) . If I wished to open Firefox I could always easily find it on my Dock because the Dock icon for FF has always been the regular red fox in a circle. Then today I went to open Firefox and I couldn't find it on my Dock. After careful observation using the magnifier I discovered that the Firefox program is still there, but its icon has been replaced by a totally insignificant looking icon that looks like a white notebook, with a small ruler, pencil and pen on top. - What gives? - Is this the "new" icon for FF? - I don't like it. It's harder to find. - I didn't ask for the change, nor did I do anything (as far as I know) to prompt it to happen. signed: TEZ123

Asked by TEZ123 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule