Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
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Pop-up blocker problem

Hello, I am trying to print an email in gmail and this message popped up. " Grrr a pop-up blocker may be preventing the application from opening the page." Is this a gma… (funda kabanzi)

Hello, I am trying to print an email in gmail and this message popped up. " Grrr a pop-up blocker may be preventing the application from opening the page." Is this a gmail or Firefox problem? Probably a dumb question from a not-so-tech-savy user. Thanks for any help. LF

Asked by laurelfarnham 1 unyaka odlule

Answered by jscher2000 - Support Volunteer 1 unyaka odlule

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Amazon.com

When I load Amazon.com, the webpage is a lot of text and random pictures. Amazon's layout is broken. I loaded the same page in Chrome and Safari without a problem. I rein… (funda kabanzi)

When I load Amazon.com, the webpage is a lot of text and random pictures. Amazon's layout is broken. I loaded the same page in Chrome and Safari without a problem. I reinstalled Firefox 99.0.1 without any improvement. Please fix.

Asked by stolenfire1 10 izinyanga ezidlule

Answered by cor-el 10 izinyanga ezidlule

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Amazon webpage does not load properly using Firefox

I used to be able to get on Amazon with no problems using Firefox. Lately, the website is all chopped up. Blue words with underlining appears on the pages. I can view … (funda kabanzi)

I used to be able to get on Amazon with no problems using Firefox. Lately, the website is all chopped up. Blue words with underlining appears on the pages. I can view Amazon just fine under Safari.

Asked by pam_calhoun 10 izinyanga ezidlule

Answered by jonzn4SUSE 10 izinyanga ezidlule

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Continually Get 'Access Denied' Messages

Hello, Ever since upgrading to Firefox 107.0, I'm denied access to select website, some of which are corporate websites such as Nokia and others. The latest occurrence h… (funda kabanzi)

Hello,

Ever since upgrading to Firefox 107.0, I'm denied access to select website, some of which are corporate websites such as Nokia and others. The latest occurrence had the following reference no#:

Access Denied You don't have permission to access "http://www.nokia.com/phones/support" on this server.

Reference #18.9cf7df17.1669164130.8b3c1e51

If I employ other browsers like Safari or Brave, I'm able to successfully access both this page and others which are restricted on Firefox. So, what might be causing this to happen? Firefox is my preferred browser, therefore I'd like to find a fix. Any help would be greatly appreciated!

Asked by Miles 4 izinyanga ezidlule

Answered by Miles 3 izinyanga ezidlule

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Drag and Drop PDFs and Office files not working in Outlook

Hi, there! I was able to drag and drop directly from my dropbox to outlook in firefox as of Friday. This morning, I can no longer do that. I'm only trying to attach docum… (funda kabanzi)

Hi, there! I was able to drag and drop directly from my dropbox to outlook in firefox as of Friday. This morning, I can no longer do that. I'm only trying to attach documents (PDF, Office docs) to email in Outlook, and it still works in other browsers like Safari, jut not on Firefox. I need help getting the option to work again. I am on a MAC 10.13.6 with the latest Firefox updates. I thought it might be my computer but with it working in other browsers, I wanted to see if I could get it fixed here. Thanks!

Asked by elizabeth19 11 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 11 izinyanga ezidlule

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I changed my home page by mistake. How do I get it back?

I changed my home page by mistake. It was yahoo.com. Now it is "Sponsored Search by Quick Forms." How do I get rid of it? … (funda kabanzi)

I changed my home page by mistake. It was yahoo.com. Now it is "Sponsored Search by Quick Forms." How do I get rid of it?

Asked by hollemanea 10 izinyanga ezidlule

Last reply by FredMcD 10 izinyanga ezidlule

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How to disable autosave for bookmarks

I have the option 'Show editor when saving' checked, so I'm getting the bookmark editor popup window when I want to save a bookmark . However, more often than not, a boo… (funda kabanzi)

I have the option 'Show editor when saving' checked, so I'm getting the bookmark editor popup window when I want to save a bookmark .

However, more often than not, a bookmark is being saved without me clicking the Save button .

My understanding is that it's a feature of sorts, but it's driving me bonkers, and I just can't remember what I need to do to not save a bookmark - hit esc. , click the star button again, use the keyboard shortcut, or whatever it is . Nor do I care to be frank, I really just want Firefox to not save a bookmark without confirmation , which I thought would be the main point of having the optional editor window .

Is there any way to disable autosave for bookmarks completely ? Sorry about the rant, it's just so unintuitive and annoying, and I'm tired of cleaning out my bookmark folders all the time ...

Asked by karlserer 7 izinyanga ezidlule

Answered by TechHorse 7 izinyanga ezidlule

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Can't reload because there's no reload option on drop-down menu

Please tell me in simple terms how to reload if my Firefox drop down menu does not display this option...which is apparently crucial. Last couple days, two familiar web-s… (funda kabanzi)

Please tell me in simple terms how to reload if my Firefox drop down menu does not display this option...which is apparently crucial. Last couple days, two familiar web-sites have asked me to reload. Note: I read the two "help" instructions, both of which suggest clicking (somewhere) on "Customize," then following instructions which these two helpers provide. Problem: Just as drop-down menu for Firefox provides no "Reload" option, it likewise provides no "Customize" option.

Asked by abouzeke 9 izinyanga ezidlule

Last reply by cor-el 9 izinyanga ezidlule

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Did Not Connect: Potential Security Issue

Hello, I've been unable to access google mail/drive recently, w error code SEC_ERROR_UNKNOWN_ISSUER and certificate issuer CISCO. i don't have any antivirus software, I'v… (funda kabanzi)

Hello, I've been unable to access google mail/drive recently, w error code SEC_ERROR_UNKNOWN_ISSUER and certificate issuer CISCO. i don't have any antivirus software, I've tried resetting the proxy, clearing cache, reinstalling Firefox, nothing works. If this continues I'll have to definitely move to another browser - with which I have no problem accessing those sites... Help please? Thanks

Asked by fannyvessaz 11 izinyanga ezidlule

Last reply by Dropa 11 izinyanga ezidlule

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Ellipsis in tabs, instead of text fade, is it possible ?

I've tried everything I could find , to add to my userChrome.css or to change about_config, but to no avail . Bookmarks in Firefox use ellipsis , is there any way to use… (funda kabanzi)

I've tried everything I could find , to add to my userChrome.css or to change about_config, but to no avail .

Bookmarks in Firefox use ellipsis , is there any way to use them in tabs as well ?

Asked by karlserer 10 izinyanga ezidlule

Answered by karlserer 10 izinyanga ezidlule

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User and passwords no longer working in some sites after refresh

Hi there, After a Firefox Refresh, one site I used to access everyday does not accept my user Id/password anymore. The site did not return any warning message like wrong… (funda kabanzi)

Hi there,

After a Firefox Refresh, one site I used to access everyday does not accept my user Id/password anymore. The site did not return any warning message like wrong password. It just doesn't go trough when I hit 'enter'.

The same user/pw is still working well in Chrome. I asked for help on the site I could not access, but they have no issues like mine, and his system is regularly on.

I have already cleared all my history, cookies, everything. I have installed Firefox again. Nothing.

Any idea? Thanks

Asked by edubling 11 izinyanga ezidlule

Answered by FredMcD 11 izinyanga ezidlule

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unusual characters displayed

When I go to websites there are unusual characters(light font) that are displayed. That shouldn't be there. How do I get rid of them? See attached screenshot. … (funda kabanzi)

When I go to websites there are unusual characters(light font) that are displayed. That shouldn't be there. How do I get rid of them?

See attached screenshot.

Asked by fschipizky 7 izinyanga ezidlule

Answered by cor-el 7 izinyanga ezidlule

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AdBlock Plus extension does not work after updating Firefox

AdBlock Plus extension does not work after updating Firefox (to version 102.3.Oesr) on desktop MacPro. Deleting the preference file (pref.js) has made no difference. Thi… (funda kabanzi)

AdBlock Plus extension does not work after updating Firefox (to version 102.3.Oesr) on desktop MacPro. Deleting the preference file (pref.js) has made no difference.

This problem has not occurred after updating Firefox on my laptop Mac Book Pro.

Both computer use OS High Sierra (10.13.6).

Please advise. Thank you.

Asked by no1uno 5 izinyanga ezidlule

Answered by no1uno 5 izinyanga ezidlule

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How to leave reviews for Firefox Add-Ons?

I've downloaded a couple of add-ons this week that did not do what they claim to do, so I wanted to leave reviews so other users won't waste their time. Except when i got… (funda kabanzi)

I've downloaded a couple of add-ons this week that did not do what they claim to do, so I wanted to leave reviews so other users won't waste their time. Except when i got to do so, i am surprised to see that therte is no clear way to write a review for an add-on. I am logged into the add-ons page, i can view the previous reviews for the add-on, but nowhere does it inticate how I can leave a review. Google led me to the Mozilla add-ons wiki which states "You can complete most of the review using the reviewer tools at addons.mozilla.org" except there is no indication to where one can locate these "reviewer tools." Seems a bit funny to me that Mozilla would choose to hide the functionality and make it so difficult to use.

Any help is appreciated.

Asked by VincentBrick 8 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 7 izinyanga ezidlule

Restore Tabs / Windows / Sessions / History

Dear Firefox, Yesterday 1-2-23 I lost my tabs. When I tried to restore them I followed the suggestions listed in "help". I clicked on the "menu" on the top right of my b… (funda kabanzi)

Dear Firefox,

Yesterday 1-2-23 I lost my tabs. When I tried to restore them I followed the suggestions listed in "help". I clicked on the "menu" on the top right of my browser, found the "history" and selected it. The "restore" option did not appear. On my macbook pro 2012 os 10.13.6 I had 3 "desktop" selections. I had a browser window on each of the desktops that held multiple tabs. The third "desktop" was the "dashboard" which mostly had widgets. Somehow the browser window from one of the Desktops was applied to the dashboard and when I tried to remove it the result was that it closed and was removed from all desktops.

How can I find the sessions or tabs that were present on Jan 1 or before? I'm not that tech savy and would love to be able to speak with a real person that would be able to walk me through a solution if there is a solution.

Asked by mkress 2 izinyanga ezidlule

Last reply by cor-el 2 izinyanga ezidlule

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Tab automatically closes after downloading file, sometimes before file has been saved to new destination.

For the last week or two I have had an issue with Firefox closing my email (yahoo business mail) tab automatically, every time I download a file from an email. After op… (funda kabanzi)

For the last week or two I have had an issue with Firefox closing my email (yahoo business mail) tab automatically, every time I download a file from an email.

After opening emial I click to download the file, i have the settings set to ask where I want it saved, and then either while I'm selecting the destination and labeling it, or right after the tab automatically closes. It happens both ways which suggests to me it's occurring after a specified amount of time, not based on completion of an action. And it's happening every time.

MacBook Pro Firefox 102.0.1

Any idea how to stop this?

Asked by burchbagg 7 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 1 inyanga edlule

The latest Firefox version 106.0.5 (64-bit) is not working with Fed Ex Ground tracking on Macbook Pro

09 Nov. 2022 The latest Firefox version 106.0.5 (64-bit) is not working with Fed Ex Ground tracking (https://www.fedex.com/fedextrack/system-error?trknbr=00426240013829… (funda kabanzi)

09 Nov. 2022

The latest Firefox version 106.0.5 (64-bit) is not working with Fed Ex Ground tracking (https://www.fedex.com/fedextrack/system-error?trknbr=004262400138295,004262400138301) on Macbook Pro, OSX 10.13.6. Previous FF version was working. Chrome & Safari browsers are working.

" Unfortunately we are unable to retrieve your tracking results at this time. Please try again later. "

This for the last couple of days.

Clint R Crick

[email-removed] Ph: [phone number-removed]


Computer:

MacBook Pro (17-inch, Late 2011)

Processor: 2.5 GHz Intel Core i7

Memory: 10 GB 1067 MHz DDR

Mac OS High Sierra

OSX 10.13.6 (17G14042)

Serial No. C02GL022DW48

Asked by clintcrick 4 izinyanga ezidlule

Last reply by clintcrick 3 izinyanga ezidlule