I-Firefox Community Forum

It is really sad that there is no way to contact mozilla directly The update installed on my Windows 7 64 bit is now storing cookies for Proton Mail and that makes the storage amt increase from 29Kb to 78Kb and I am not happy that I can not find a way to remove or revert the update so detail steps to complete that process would be nice. As for my future use of Firefox and involvement with Mozilla I am very seriously considering NO further use of both and your claims are starting to become lies you are permitting tracking in my view of this behavior Community Members should not be dealing with these concerns GET OFF your lazy back side Mozilla

Firefox created a folder "Old Firefox data" on my desktop which is impossible to delete. I am getting an error "Access denied" even when trying to delete it as administrator. How can I delete this folder?

Hi! I´m using Jdownloader2. After an update of Firefox the captcha-extension of JDownloader didn´t work anymore. I reinstalled Firefox, but adding the extension is still prevented. Following quote appears: "Firefox hat die Website daran gehindert, Sie zu fragen, ob Software installiert werden soll" It should be in yellow (but it isn´t), like following site describes: https://support.mozilla.org/de/kb/Add-ons-koennen-nicht-installiert-werden#w_firefox-hat-die-website-daran-gehindert-sie-zu-fragen-ob-software-installiert-werden-soll Furthermore there should be a button to authorize the installation. Instead there is only the button "OK". I followed the help-site mentioned above to the letter, to no avail. By the way, I´m using Nightly now, but JDownloader2 automatically wants access to Firefox. Would you please tell me, how to add the mentioned extension. Without it I couldn´t download most files! Please answer to following email: [redacted email from community support forum]

Best regards, Stefan P. aka perechon

Just updated the latest. Unable to use my account?? Unable to contact you from my laptop? What happened!!!! [phone number removed] cell phone. Please message me on this device. 1/21/2026. . 6 am

New Firefox desktop browser update (132.0.1 (aarch64)) appears to conflict with my vpn resulting in disabled youtube...turning off the vpn allows youtube video's to play (not signed up for google), but naturally youtube/google is where I most want whatever protection a vpn offers, so this is not ideal.

Any suggestions? Thank you!

I have a Lenovo Chromebook, (Lenovo IdeaPad Slim 3 Chromebook | 14 Inch FHD Laptop | MediaTek Kompanio 520 | 4GB RAM | 64GB eMMC | Chrome OS | Abyss Blue) version is 129, and Firefox will not download, I have tried doing this from the Play store and even though I click to "download to this device" it keeps downloading the smartphone app which is no use to me, I really need the full app please. I have also downloaded the Linux beta Firefox and again it's the smartphone one. I have spent hours and hours and hours on this, please help.

Kind regards Polly.