Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

Suddenly Firefox has stopped working, whether I type the url or hit a bookmark. Why? This is very frustrating

hi about 2 days ago ff stopped working. i type an address into the usual window like i've done a million times, hit enter, and nothing happens. i click on a bookmark… (funda kabanzi)

hi about 2 days ago ff stopped working. i type an address into the usual window like i've done a million times, hit enter, and nothing happens. i click on a bookmark, the url shows up in the address window, but nothing happens. there are maybe 3 bookmarks that still work, and all the rest are duds. auto-complete still works, but firefox refuses to take to the address. i get a lot of "flash crashes" (thanks, adobe) so i recently updated flash, and that started the problem. this is why i distrust updates. (for the record, i keep current with firefox updates, even though it is still bloatware that uses 2 GB just to run 3 windows. anyway, any help you could offer would be most... helpful! (not sure why my exclamation points are printing as open-brackets, but hey, whatever, that's the internet) thanks, tim

Asked by TIMSPORES 6 iminyaka edlule

Last reply by John99 5 iminyaka edlule

  • Okugcinwe kunqolobane

FF 53.x freezes and locks up my PC

Hi, since the update to FF 53.0 (and now also with 53.0.2) I've had it freeze on me 5 times and every time it also completely locked up my PC - mouse was frozen, Ctrl+Al… (funda kabanzi)

Hi,

since the update to FF 53.0 (and now also with 53.0.2) I've had it freeze on me 5 times and every time it also completely locked up my PC - mouse was frozen, Ctrl+Alt+Del didn't work, gave it 10 minutes but was still frozen afterwards - and I had to shut my PC down forcefully.

My system: FF 53.0.2 (32 bit) Win 7 (64 bit) 16gb RAM FF Addons: NoScript & AdBlock Plus

No changes in terms of add ons, no Windows updates or new programs that could have caused this. The only programs running in the background are/were my anti-virus/anti-malware programs, Skype, Outlook, Rainmeter and my mouse driver (all of which I've used for at least the last 6 months). The first two times it happened when I tried to restore tabs from the "oops, that shouldn't have happened" page and the last 3 times when I opened a new tab (with 1-2 other tabs open at max, usually only an empty one!). The 3rd time was 2 weeks ago, the 4th time on May 9th when I opened a new tab after clicking on one of my tiles on the "new tab" page (no other tabs were open at the same time!). Today it happened again! I installed a bunch of Windows updates a couple of days ago and this time I had Minecraft loading up and was watching a movie (DVD) in VLC (no Outlook running this time) but when I opened a second tab in FF, the picture froze again. The weird part is that the sound of the movie kept playing but it didn't let me move the mouse or open the Task Manager. I've never had a video run at the time of the freeze, so I don't know if Windows would have still kept playing the sound the other times.

I can play really hardware-intensive games that use 50+% of my cpu (not that there are a lot that do) and a lot of my gpu's power/VRAM and/or RAM (sometimes goes as high as overall 13gb/16gb) but I've never had any freezes just with games + watching a video at the same time, it always happens while opening a website through one of the tiles or a new tab directly in FF 53.x!

Asked by Neph 3 iminyaka edlule

Last reply by MichaelNicholas 3 iminyaka edlule

  • Okugcinwe kunqolobane

Firefox will not open at all.

My computer is 6 years old so it is pretty old in computer terms. It has Windows 7 32 bit and 4G of RAM. Firefox has been getting slow for a while but now it just will n… (funda kabanzi)

My computer is 6 years old so it is pretty old in computer terms. It has Windows 7 32 bit and 4G of RAM. Firefox has been getting slow for a while but now it just will not open at all when I click on it though when I shut down the computer it says "firefox needs to be shut down force re-start".

I have tried installing and re-installing, deleting all the App Data etc but this achieves nothing. I can't even get the program to respond by going to all programs ans using shift key to open in safe mode. Internet Explorer and Chrome work perfectly and load within a few seconds. I support the ideals of Mozilla and use the browser on my phone and Ipad but I am finally losing patience with it on desk top. Any ideas on how to solve this before I walk away? I have tried every single option you list on your site and nothing.

Asked by MattBod 4 iminyaka edlule

Last reply by guigs 4 iminyaka edlule

  • Okugcinwe kunqolobane

Firefox stops loading pages and won't close

This started to happen two days ago. I'm using Firefox 36.0.1 on my brother's laptop, always using private browsing, and things seem to work fine for 5-10 minutes. After … (funda kabanzi)

This started to happen two days ago. I'm using Firefox 36.0.1 on my brother's laptop, always using private browsing, and things seem to work fine for 5-10 minutes. After that, the browser won't load or refresh any website at all, it just shows the spinning wheel and/or a white page, with no error messages.

After trying to close and open process again, I receive a dialog saying that Firefox is running already. I can see the process running but I can't close it with task manager. Have to reboot and manually delete the parent.lock file on my profile folder.

Once I can open it, after 5 minutes, it happens again.

What I've tried: Deleted cache, cookies and history. Disabled extensions. Disabled Javascript. Went to normal browsing. Went Into safe mode. Made a new profile. Refreshed Firefox. Uninstalled and reinstalled.

Last seemed to work, installed Adblock and managed to recover my bookmarks. Worked for 1 hour, then it happened again.

Checked for my firewall, there was an exception already. Checked my antivirus, my brother's laptop uses Avast, disabled webshield. No need to check for proxys, don't use them. Everything was working fine till two days ago.


Posting from my desktop computer. My current browser has more plugins and extensions installed. This one works fine. So I'm putting my brother's specs.

Version: 36.0.1 Extensions: only Adblock Plus and Download Helper Plugins: Shockwave Flash and Java all up-to-date. OS: Win 8 64bit Sys Specs (don't know if this is relevant): Intel I7 3,5GHz 8GB RAM

Asked by Cubito 5 iminyaka edlule

Last reply by guigs 5 iminyaka edlule

  • Okugcinwe kunqolobane

Firefox won't quit

Hi, I am using Firefox on my Macbook Pro. When I quit Firefox, the windows close but the programme remains open on my dock with the dot underneath, as if it's still open.… (funda kabanzi)

Hi,

I am using Firefox on my Macbook Pro.

When I quit Firefox, the windows close but the programme remains open on my dock with the dot underneath, as if it's still open.

Force quit doesn't work, and it is not showing up in activity monitor, so there is nothing to force kill there.

I then can't restart Firefox without restarting my computer.

Asked by Kneale 4 iminyaka edlule

Last reply by FredMcD 4 iminyaka edlule

  • Okugcinwe kunqolobane

Firefox hangs in Windows 10

I have 3 PC's that have all been upgraded to W10, and all 3 have FF as their default browser (2 PC's home built the other is a Samsung Series 7). On all 3 of these PC's F… (funda kabanzi)

I have 3 PC's that have all been upgraded to W10, and all 3 have FF as their default browser (2 PC's home built the other is a Samsung Series 7). On all 3 of these PC's FF hangs for no reason, and even more baffling they all seem to hang at around the same time. Most often I will minimize FF and walk away from the PC only to come back later and not be able to access FF. When that happens the FF window is almost slightly blurry and the only buttons available in the window are minimize and close.

Yesterday I updated 2 of the PC's to FF 40.0.3 but FF still hung in less than 24 hours. The other PC is running FF 28. The only thing these 3 PC's have in common is that they've all been upgraded to W10 and they share some of the same add-ons. Any suggestions on troubleshooting this? I did try disabling Flash but that did not resolve the issue.

Asked by SushiLover 5 iminyaka edlule

Last reply by FredMcD 5 iminyaka edlule

  • Okugcinwe kunqolobane

Firefox is non responsive when it opens.

Firefox was running slowly, so I closed Firefox and re-booted the computer. When I tried to re-initialize Firefox, only the very top portion, above the solid line, came u… (funda kabanzi)

Firefox was running slowly, so I closed Firefox and re-booted the computer. When I tried to re-initialize Firefox, only the very top portion, above the solid line, came up, and Firefox was immediately not responsive, and it would close only via the Windows "not responsive" window or the Task Master, not via the "x" in the upper right. I tried to initialize several times, re-booted, and tried again. I have also tried uninstalling and re-installing Firefox, with the same result. Is there any way that I can get Firefox back?

Note: I'm using Google Chrome now, because Firefox won't work at all.

Asked by grbartlett 2 iminyaka edlule

Last reply by cor-el 2 iminyaka edlule

  • Okugcinwe kunqolobane

firefox hangs intermittantly, firefox health report just runs rotating circle, can not ask question on firefox community, using IE right now

new computer, ASUS zenbook, windows 8.1, Norton Internet Security, firefox 36 when I try to use firefox to ask a question on this site nothing happens when I press the su… (funda kabanzi)

new computer, ASUS zenbook, windows 8.1, Norton Internet Security, firefox 36

when I try to use firefox to ask a question on this site nothing happens when I press the submit button, am asking this by using IE

Asked by markminnc 5 iminyaka edlule

Last reply by FredMcD 5 iminyaka edlule

  • Okugcinwe kunqolobane

Why does Firefox like to freeze on me?

I have been having an issue with Firefox freezing "sporadically" on my PC. In a nutshell, Firefox freezes typically once per boot-up cycle. By freeze, I mean that my whol… (funda kabanzi)

I have been having an issue with Firefox freezing "sporadically" on my PC. In a nutshell, Firefox freezes typically once per boot-up cycle. By freeze, I mean that my whole PC locks up and is unusable, no clicking is allowed for any task, but my mouse is free to scroll around. Once the computer unfreezes, typically under 1 minute later, whatever action I had taken will pop up (including but not limited to ctrl-alt-del). This freezing only occurs on certain websites, and only after boot-up. The frequent problem I have isolated is yahoo mail, where the browser becomes stuck on "read s.yimg.com".

As far as I know, this only occurs shortly after boot up. If I magically avoid culprit sites, the PC eventually reaches a state where I have yet to witness a freeze. So say I get lucky on a few websites and edit a word doc for an hour, when I eventually load yahoo mail, it may NOT freeze.

I am currently running Firefox version 43.01. I had been using 36.04 until I updated to 43.0, and the problem started occurring on 36.04. I ran Firefox via safe mode, and also manually disabled all add-ons, but the problem persisted.

Also gave google chrome a shot, and I did not come across this same issue.

Anybody see this before? Curious for any insight you are able to provide, and a possible solution. While it may seem like a stupid question (do stupid questions actually exist?), could this be a virus? My gut tells me no, but I am no computer specialist.

Thanks!

Asked by johnnyjohnny2015 4 iminyaka edlule

Last reply by FredMcD 4 iminyaka edlule

Latest update

Since downloading the latest version, the browser stops functioning after the first site. It won't even allow me to quit, without the 'force quit'. Plus, while in the fir… (funda kabanzi)

Since downloading the latest version, the browser stops functioning after the first site. It won't even allow me to quit, without the 'force quit'. Plus, while in the first site (my local newspaper) it stops recognising key strokes and mouse clicks. In fact, everything stops working.

I'm sending this through Chrome.

Any fixes?

Thanks, Stan Nikolic

Asked by eatsonnyeat 5 izinyanga ezidlule

Last reply by FredMcD 5 izinyanga ezidlule

  • Okugcinwe kunqolobane

32-bit works, 64-bit does not

I was having Firefox (slow) performance issues and decided to re-install. After re-installation, firefox would not start (could see the process firing but closing immeadi… (funda kabanzi)

I was having Firefox (slow) performance issues and decided to re-install. After re-installation, firefox would not start (could see the process firing but closing immeadiatey, the app didnt even open). Upon advice received here (, installed an earlier version (54) of firefox which started. Then I did all the updates to recent versions and it kept working. Only then I realized I had just installed the 32-bit version. As I try to use the same procedure to install the 64-bit version, I am back to the same problem (firefox not starting). Now I found that I can get firefox to start by renaming the firefox.exe to something else (e.g. firefox1.exe). It does start but it seems the intial performance problems persist. Additionally, it keeps asking me if I want to make Firefox my default browser. I keep answering yes to no effect as every time I start firefox it asks me the same thing. If I try to make Firefox my default browser through windows settings (or control panel) firefox is not listed by windows as an installed application. In short, I cannot get the 64-bit installation being recognized by windows (windows 10 home) and without renaming the exe file. In addition It seems to perform poorly.

I have also checked for malware, nothing detected.

Asked by rpaulino 3 iminyaka edlule

Last reply by Allan2 3 iminyaka edlule

  • Okugcinwe kunqolobane

Firefox freezes when i open a particular youtube video !

Hi My firefox freezes when i open this youtube video https://www.youtube.com/watch?v=QAU_8GEgSwI I cant do anything in the interface which goes glitchy after a while,… (funda kabanzi)

Hi My firefox freezes when i open this youtube video https://www.youtube.com/watch?v=QAU_8GEgSwI

I cant do anything in the interface which goes glitchy after a while, forcing me to shut it from task bar and restart. It took me a while to understand the problem was with the youtube video. If i dont open that link, everything works normal. Also, Earlier (till yesterday) i was watching that video without any such problem.

I tried updating and reinstalling firefox completely but still facing the same issue with this particular video. I cant figure out whats the problem !

Please help.

Asked by anisetra 1 unyaka odlule

Last reply by jscher2000 1 unyaka odlule

  • Okugcinwe kunqolobane

Unresponsive script when opening Preferences

Hello! (FF 65.0.1) I recently tried to access the preferences page but I get an error of "Unresponsive Script" on "resource://gre/modules/Localization.jsm:444" Starting i… (funda kabanzi)

Hello! (FF 65.0.1) I recently tried to access the preferences page but I get an error of "Unresponsive Script" on "resource://gre/modules/Localization.jsm:444"

Starting in Safe Mode solved the issue so I opened FF again and disabled all extensions but not luck. So I tried disabling Hebrew (using Hebrew on my FF) on the languages tab and it solved the issue.

What can I do to keep using Hebrew and to be able to access the preferences?

Thanks!

Asked by Ido 1 unyaka odlule

Last reply by McCoy 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox crashes and does not shut down when closed

Windows 10, Firefox 66.0.1 crashes and does not shut down when closed, with these 2 error messages: 1) Mozilla Crash Reporter (all boxes are checked) When browser is reop… (funda kabanzi)

Windows 10, Firefox 66.0.1 crashes and does not shut down when closed, with these 2 error messages: 1) Mozilla Crash Reporter (all boxes are checked)

When browser is reopened another error message appears: 2) Close Firefox: Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window.

This appears even after a long delay before restarting Firefox. I have gone through the suggested list of fixes, with no effect.

Crash reports THIS YEAR, older ones date to Feb 2018 : There has been ZERO contact from Mozilla about these reports. bp-a7bc6424-38eb-4584-989e-7d1f80190324 3/24/2019, 12:48 PM View bp-3d058cea-c9e6-475e-bcf3-181390190324 3/24/2019, 12:34 PM View bp-ea5e178b-b5ac-4dcd-9f54-482180190324 3/24/2019, 12:04 PM View bp-df4ec509-cd35-4781-892a-956260190324 3/24/2019, 11:20 AM View bp-68f73f30-afcc-4a4d-905d-d04ae0190324 3/24/2019, 11:08 AM View bp-f2c2eb46-48c5-4c19-b8e1-c8b290190321 3/20/2019, 9:01 PM View bp-ceeb9796-5c8e-49c2-b3d5-842710190317 3/17/2019, 2:21 PM View bp-0229454e-ff31-4c2e-b8b5-ff61e0190317 3/17/2019, 12:53 PM View bp-3c0749fc-5ae3-4270-8caa-f4cc50190316 3/16/2019, 1:27 PM View bp-e6bae4ff-162f-43b4-8c95-add040190316 3/16/2019, 1:15 PM View bp-1af67eef-dd20-41c2-a9ab-20dc30190316 3/16/2019, 10:37 AM View bp-cac7dcac-6905-4047-8168-903df0190316 3/16/2019, 10:21 AM View bp-7ef55f1a-c112-4274-bd5c-e583b0190315 3/14/2019, 9:32 PM View bp-b001c84b-0af8-40b7-9f03-aef040190314 3/14/2019, 6:19 PM View bp-f4ff9526-b972-42a0-8ed5-056780190314 3/14/2019, 7:36 AM View bp-d4ba761f-2b95-4d4e-8d34-ff6fb0190312 3/12/2019, 6:24 AM View bp-e49763df-0553-4add-8663-d6fcd0190311 3/11/2019, 5:20 PM View bp-9fd42285-e5b7-4e4d-840b-527350190311 3/11/2019, 4:56 PM View bp-8573242f-583e-44a9-be8d-abfa90190303 3/2/2019, 7:06 PM View bp-21beab5b-544f-4dea-842f-f26260190301 2/28/2019, 10:38 PM View bp-182b3e0c-04d4-40f5-94ca-1f5a90190301 2/28/2019, 10:08 PM View bp-72db14ff-0ff5-48b8-bb01-e803e0190227 2/26/2019, 7:58 PM View bp-5d905533-7f25-4041-bb20-3602a0190225 2/25/2019, 8:11 AM View bp-b2a6161b-df17-4c92-bd8a-1df390190225 2/25/2019, 8:10 AM View bp-0ac7a875-0eae-4cad-9705-951390190224 2/24/2019, 11:21 AM View bp-ee153af5-da1c-4685-93c4-ab2fa0190223 2/23/2019, 5:55 PM View bp-bd6abde9-a9dd-4364-853c-293390190223 2/23/2019, 5:47 PM View bp-50b03a98-f076-4658-9b56-9326d0190223 2/23/2019, 2:09 PM View bp-b6de254f-259a-4e0e-a64a-24f400190221 2/20/2019, 9:52 PM View bp-1bc0c1a9-4925-4fdf-82e1-2c8fa0190219 2/18/2019, 7:13 PM View bp-6289dca9-bde1-455f-96e9-c84270190217 2/17/2019, 5:29 PM View bp-d3654e50-580b-4455-8faa-9426f0190217 2/17/2019, 4:00 PM View bp-13fa38b6-5ea2-46d5-bd6d-99a880190217 2/17/2019, 3:42 PM View bp-7e975766-9366-43b4-88f0-755ea0190217 2/17/2019, 3:32 PM View bp-10366729-cfa4-4d68-8217-5474f0190217 2/17/2019, 3:27 PM View bp-a44507a2-db63-4571-9800-897c00190217 2/17/2019, 3:23 PM View bp-8e0d3faa-aae2-432b-aca6-afb8b0190217 2/16/2019, 8:31 PM View bp-5605cad2-4bf3-4a75-87fb-fe99f0190216 2/16/2019, 10:48 AM View bp-93d9cb58-669d-4a98-b9f1-ffec50190216 2/15/2019, 10:26 PM View bp-9f763578-dad2-4440-9fc5-2cc3c0190216 2/15/2019, 10:15 PM View bp-ede2137c-6802-416b-9d73-aa5530190216 2/15/2019, 10:15 PM View bp-f0a095e6-4f1c-455d-a15d-31e480190216 2/15/2019, 10:15 PM View bp-9c772a93-0e7c-4e2e-b4f7-e18d30190216 2/15/2019, 10:15 PM View bp-612f308e-4b69-4d4f-b898-d402a0190216 2/15/2019, 10:15 PM View bp-953e7d65-7058-4146-9914-d2ea10190216 2/15/2019, 10:15 PM View bp-fce3816d-8c0d-4f95-81d1-e1b790190216 2/15/2019, 10:15 PM View bp-65ca84ba-c216-4826-a59d-a1dcc0190216 2/15/2019, 10:15 PM View bp-cab01958-987e-4c50-9734-bd2fe0190216 2/15/2019, 10:15 PM View bp-19cbf0f3-37f4-4010-9e4d-c65490190216 2/15/2019, 10:13 PM View bp-b34453c8-f9fa-4616-ae6f-228be0190209 2/9/2019, 3:45 PM View bp-4f30ece9-de33-4de2-8117-cc7be0190207 2/7/2019, 12:28 AM

Asked by subi10 1 unyaka odlule

Last reply by TC Harp 1 unyaka odlule

  • Okugcinwe kunqolobane

Every time I open Mozilla, my PC will freeze.

I have Mozilla Firefox last version 57 I think, and every time I open the browser my PC freezes. It doesn't freezes right away, it may think minutes to hours, but it will… (funda kabanzi)

I have Mozilla Firefox last version 57 I think, and every time I open the browser my PC freezes.

It doesn't freezes right away, it may think minutes to hours, but it will certainly freeze.

Some time sit happens with other browsers opened, some times it happens just with Firefox opened. But it freezes.

I'm using Windows 10 Pro x64, Anniversary Update, I think. Build 1709. I also have Eset Smart Security 10 as my antivirus.

Asked by BadBird70 2 iminyaka edlule

Last reply by FredMcD 2 iminyaka edlule

  • Okugcinwe kunqolobane

Hi, I have gone through all the troubleshooting procedures you suggested to fix the problem of a script running that causes extreme slowness on my computers whe

Hi, I have gone through all the troubleshooting procedures you suggested to fix the problem of a script running that causes extreme slowness on my computers (I have 3 so … (funda kabanzi)

Hi, I have gone through all the troubleshooting procedures you suggested to fix the problem of a script running that causes extreme slowness on my computers (I have 3 so it is not a computer issue). It only happens when I am looking at facebook posts in my email, or at least that is when it begins. My firefox is up to date, that is whenever I get an update from you it is installed. Firefox works fine so long as I am not going through my facebook posts in my email. The last time I did the troubleshooting process it cleared and messed up all my settings so I am not willing to do that again. I am looking for a real solution that will not cause a reset to all my settings but will enable me to actually look at my email without the computer creeping along. I have more than adequate internet service, I have AT&T Uverse 12 meg, so it is not my internet connection, I believe it is a problem with an incompatibility between firefox and maybe my email service (AT&T) and/or facebook. The solutions AT&T offered did not take care of the problem either, hence my letter to you. I have also eliminated any unnecessary programs at start-up so I do not think there is a conflict there. Please, what kind of solution do you have now? I did your troubleshooting process in March of this year.

Thank you for your consideration in this matter, Jenifer Stabler

edit: removed your mail address from public display, since the only thing it will attract are spam bots. you will be notified per mail once somebody replies to the thread. (philipp)

Asked by jeni569 5 iminyaka edlule

Last reply by jscher2000 5 iminyaka edlule

  • Okugcinwe kunqolobane

Firefox constantly freezing (flash, scripts, etc always stop working). Firefox is completely unusable.

For the past few months or so, Firefox has become completely unusable for me. About every five minutes or so, the browser freezes, and I have to kill the process in orde… (funda kabanzi)

For the past few months or so, Firefox has become completely unusable for me. About every five minutes or so, the browser freezes, and I have to kill the process in order to re-launch it. I've tried clean uninstall/reinstall, removing all add-ons, etc. Nothing seems to work. I've installed it on 4 of my computers, and it freezes on all of them (Windows 7 Ultimate, Windows 7 Professional, and Windows 10).

Has anybody had any luck fixing the instability, or am I just stuck with Chrome?

Asked by storm311 4 iminyaka edlule

Last reply by FredMcD 4 iminyaka edlule

  • Okugcinwe kunqolobane

Firefox doesn't load webpages after 44.0 update on Mac OS

It works fine for maybe 2 hours and then it stops loading any website. My other browsers still work. I have to force quit Firefox to get it to load pages again. It stops … (funda kabanzi)

It works fine for maybe 2 hours and then it stops loading any website. My other browsers still work. I have to force quit Firefox to get it to load pages again. It stops responding when I just quit the app so I have to force quit it. I've tried all the troubleshooting steps: Changing proxy, enabling/disabling firewall etc. but none of it seem to work. It's really annoying at this point! Any help?

Asked by Kyrie01 4 iminyaka edlule

Last reply by guigs 4 iminyaka edlule