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Crashes don't leave crash report

I'm struggling with firefox crashing every few days or so. Unfortunately, pretty often there is no crash report. Is there a way I can sanely get to the bottom of this? … (funda kabanzi)

I'm struggling with firefox crashing every few days or so. Unfortunately, pretty often there is no crash report. Is there a way I can sanely get to the bottom of this?

It happens to me more often with Cisco Webex than other scenarios, but there are also completely unrelated crashes.

This is Ubuntu 20.04 and standard firefox package installation. I haven't yet turned off the extensions:

 feedbro
 gnome shell integration
 stylus
 uBlock origin

I hesitate to disable them since most are important to my work.

Any help is appreciated.

Asked by quinnj 1 isonto elidlule

Last reply by quinnj 11 imizuzu edlule

Mozilla conflicts with Google, Microsoft Windows

Most of the others topics apply here.You override preferences and other serivices to install updates I don't want or need and more -- Firefox now wants ALL of your person… (funda kabanzi)

Most of the others topics apply here.You override preferences and other serivices to install updates I don't want or need and more -- Firefox now wants ALL of your personal information, which iif you don't comply, creates conflicts with every other program. I just bought this lapper a year ago and already had to reinstall WIn 10 twice. I am one inch away from going with Google Chrome, which is just as bad but at least doesn't conflict with Windows, which is equally as invasive and worthless. I'm not a brain surgeon able to digest your "tools" in developer-ese. Help!

Asked by Will Wright 1 isonto elidlule

Last reply by Will Wright 50 imizuzu edlule

Commonwealth Bank App

Hello, when opening Bills and Upcoming payments in the Commonwealth bank app, I get a message "Sorry! We're unable to find the page you were looking for due to a technic… (funda kabanzi)

Hello, when opening Bills and Upcoming payments in the Commonwealth bank app, I get a message "Sorry! We're unable to find the page you were looking for due to a technical problem."

This opens fine for Microsoft Edge. Can you help please ?

Cheers, Doug

Asked by doug1.ezard 2 amahora adlule

Crash on startup

Firefox (and chrome, but not edge) crashes on startup. There's no crash report. The window shows up as an outline for a fraction of a second and then is gone. It doesn't … (funda kabanzi)

Firefox (and chrome, but not edge) crashes on startup. There's no crash report. The window shows up as an outline for a fraction of a second and then is gone. It doesn't show up in task manager. I've uninstalled and reinstalled multiple times. I've updated windows and my antivirus. I've tried a few other fixes that came up from searching for a fix, but so far nothing has helped.

Asked by meow2009.20.09 1 isonto elidlule

Last reply by meow2009.20.09 2 amahora adlule

not printing on both sides

I enabled print both sides but it only printed one side. Chrome printed both sides. In reading the blogs about printing issues there are a lot printing issues some simila… (funda kabanzi)

I enabled print both sides but it only printed one side. Chrome printed both sides. In reading the blogs about printing issues there are a lot printing issues some similar to mine. See attached screen shot

Asked by arejfour 2 amahora adlule

Save As Dialog causes FireFox Crash

Hello For past 2 days when I try to download from any website the save as dialog appears but then it crashes firefox and I have to close firefox. I am running version 96.… (funda kabanzi)

Hello For past 2 days when I try to download from any website the save as dialog appears but then it crashes firefox and I have to close firefox. I am running version 96.01 on Windows 10. Latest Nightly also installed and this problem is not on the nightly.

Asked by nekromantik 3 amahora adlule

Last reply by nekromantik 2 amahora adlule

Solving problems by reverting to an earlier FF release?

I've done everything I can think of and advice to fix problems in FF for Windows 10 to solve problems, especially tabs crashing. I've gone through the diagnostic steps an… (funda kabanzi)

I've done everything I can think of and advice to fix problems in FF for Windows 10 to solve problems, especially tabs crashing. I've gone through the diagnostic steps and submitted crash reports. I can't do my day job this way. I didn't have the various problems, crashing tabs, difficulty getting to HTTP sites (I can't help how someone has their site set up) when I was back at release 83, as I recall. I want to find a copy of release 83 to install. What I want to know is, Will I miss crucial items if I do this? Thanks.

Asked by drduncan 5 amahora adlule

Firefox very slug after update to 96.0, 96.01 slihtly better but still sluggish

After updating to Firefox 96.0, Firefox became unusable. Went from happily playing two youtube tabs (one speech, other background music) 2 tabs in separate windows of 10… (funda kabanzi)

After updating to Firefox 96.0, Firefox became unusable. Went from happily playing two youtube tabs (one speech, other background music) 2 tabs in separate windows of 10 to 12 windows open with more than 10 tabs in each window, although many were inactive, alongside Apple Mail and often one or two other apps open such as Preview, VLC or TextEdit; whereas immediately after update to Firefox 96.0 to taking 10 minutes to load a tab when only 2 or 3 tabs were open, and unable to play youtube videos without continuous breaks totalling far more than the video itself, and unable to play embedded videos in BBC news website when only 2 or 3 tabs open in one window with no other apps running, other apps were very sluggish when Firefox running; all other apps ran fine, as normal when Firefox was not running.

Firefox 96.0.1 improved it's ability. Youtube videos will mostly play now if there is only 2 or 3 tabs open, as with BBC embedded videos, tabs are often now taking 3 to 5 minutes to load.

Downloads were like night & day, Firefox was happily working until updated to FF 96, immediately after update FF was almost impossible to use, updating to 96.0.1 created a little more usability, but still cumbersome and very sluggish to the point of pretty well unusable. Was running FF on 2011 Mac Mini, OS 10.12.6 with 16GB RAM

Asked by peterchandler108 7 amahora adlule

Why can't I load GSN Games on Firefox. I keep getting this unable to load your Lobby message?

Yes, Hello. I like to play GSN Games on Firefox, but I keep getting this Unable to Load your Lobby message, I am sending you a screenshot of this problem when I found out… (funda kabanzi)

Yes, Hello. I like to play GSN Games on Firefox, but I keep getting this Unable to Load your Lobby message, I am sending you a screenshot of this problem when I found out where I put it. Malcolm.

Asked by mhuscrof 8 amahora adlule

Firefox can't load websites but other browsers can

Loading a web page stopped in the middle. I have checked my internet connection: OK. After that no one web pages was opened in the firefox browser. I have opened Chrome a… (funda kabanzi)

Loading a web page stopped in the middle. I have checked my internet connection: OK. After that no one web pages was opened in the firefox browser. I have opened Chrome and everything worked well , web pages has been opened.

I have purge firefox installation (apt purge firefox) and installed again. Not helped. I have switched off all the extensions. Not helped.

I have read and followed the things in the article: https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can Nothing helped.

I am using Ubuntu (Ubuntu 20.04.3 LTS) any idea?

Asked by mila 5 ezinsukwini ezidlule

Last reply by mila 9 amahora adlule

I can't play videos on firefox

I'm having problems with playing some videos on youtube, facebook etc. For example in youtube the video never stop to load and after some minutes the following message ap… (funda kabanzi)

I'm having problems with playing some videos on youtube, facebook etc. For example in youtube the video never stop to load and after some minutes the following message appears :"if playback doesn't begin shortly try restarting your device". In other browser such as edge and Chrome the video works without problem. I have the last version, 96.0.1, 64 bit edition. I'm using a Dell Laptop, with Windows 11 Pro version 21H2 OS Build 22000.434.

I already done the following steps but the problem still exist:

-Update Firefox -Turn Off Hardware Acceleration -Disable Firefox Extensions -Delete Browser Cache and Cookies -Allow Autoplay on Firefox -Allow Cookies, History, and Pop-ups -Refresh Firefox -upgrade graphics driver -unistall and reinstall firefox -create a new firefox profile

How can I solve the problem?

Best Regards

Asked by giacomo.pagliai 1 usuku oludlule

Last reply by giacomo.pagliai 1 usuku oludlule

Working from home: Problems logging into work server with microphone headset via Firefox desktop browser.

Frankly, I find this very confusing, so not sure what is going on. To connect to the server at work in order to perform over the phone interviews, I need two tabs open in… (funda kabanzi)

Frankly, I find this very confusing, so not sure what is going on.

To connect to the server at work in order to perform over the phone interviews, I need two tabs open in Firefox. The first is for a software dialer called Softphone, and the second tab accesses web based interview software called Confirmit CATI.

Attempting to log into the dialer from CATI results in "Incorrect Extension" errors even though the extension number is correct.

What I discovered today purely by chance, is that in the menu on the top left of the Firefox browser, when I have the above setup activated, there appears a new additional menu option called "Tabs sharing devices", and if I click on this, a "Microphone" labeled drop-down displays, then if I click on that, a further option is displayed regarding Permissions for the Softdial app to use my headset microphone with a "Use the microphone - Allowed" dialogue box where you can enable or disable permission for the Softdialer to use my headset microphone.

What is strange is that if I open this above described microphone permissions dialogue box without changing any settings, I am able to log into my work server successfully (?)

This seems like some sort of glitch or bug which is preventing a clean connection to my workplace.

I would be very grateful if some one could advise me as to what I can do to fix this, or is it some sort of software bug that needs to be fixed by Mozilla or Microsoft. It's driving me nuts.

If you need any more information, please let me know.

Thanks in advance for any helpful advice regarding this problem.

Asked by Dr Strangemind 1 usuku oludlule

HAD it with this platfoerm - upgraded, STILL taking FOREVER to load fully but, what's WORSE - corrupting my mouse, keyboard, USB functionality.....

FIX what seem to be CLEAR conflicts with relationship between platform and user's device (desktop, Dell Optiplex 790 in my case - that do NOT occur with Opera, otherwise)… (funda kabanzi)

FIX what seem to be CLEAR conflicts with relationship between platform and user's device (desktop, Dell Optiplex 790 in my case - that do NOT occur with Opera, otherwise) as WELL as aforementioned ATROCIOUS performance quality - BTW, this is the SECOND update / upgrade I've done in LESS than a WEEK.....

Asked by ogam5 3 ezinsukwini ezidlule

Last reply by ogam5 2 ezinsukwini ezidlule

Firefox will not reopen

Message: Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window. Windows 11 version 21H2, build 22000.434 … (funda kabanzi)

Message: Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window.

Windows 11 version 21H2, build 22000.434

Asked by Scott 2 ezinsukwini ezidlule

Last reply by Scott 2 ezinsukwini ezidlule

Firefox keeps crashing upon watching Twitch, YouTube, or browsing Reddit

Hi, I'm very lost as to why Firefox has suddenly starting crashing on me very frequently over the past 3 or so days, after Firefox's latest update. I first noticed it whe… (funda kabanzi)

Hi, I'm very lost as to why Firefox has suddenly starting crashing on me very frequently over the past 3 or so days, after Firefox's latest update. I first noticed it when I tried watching streams on Twitch, then I also noticed it on YouTube, and then when casually browsing Reddit. I've gone through all the troubleshooting steps:

  • I've made sure Windows is up to date
  • Firefox is up to date
  • My drivers are all up to date
  • There are no viruses/malware/any issues with my firewall settings and computer security, I've tested and checked everything
  • The crashes DO still happen in Troubleshooting Mode
  • I've checked my RAM using Windows Memory Diagnostic for errors and there are none
  • I've refreshed Firefox, I've cleared my cache, I've done an entire clean uninstall and reinstall of Firefox
  • I'm able to watch streams, videos, and browse Reddit just fine on my other devices and on Google Chrome. This is only an issue I'm encountering with Firefox, which is super disappointing because I've never had a single issue in the past several years I've been using it as my browser ):

I've submitted so many crash reports because it's been crashing so often, but here's the Report ID of the most recent: bp-0b0dac91-ec69-4c9e-a8c0-a622b0220116

I'm so confused and have no idea why this is happening. Any help at all would be greatly appreciated. Thanks!

Asked by BumbleBreeBee 2 ezinsukwini ezidlule

96.0/01 update is causing many problems

1. Firefox apparently disconnects in Wordpress when making revisions to pages. 2. Toolbar in Firefox does not work when the main tab is open (or is extremely slow - hard… (funda kabanzi)

1. Firefox apparently disconnects in Wordpress when making revisions to pages. 2. Toolbar in Firefox does not work when the main tab is open (or is extremely slow - hard to tell the difference). 3. Twitter links to threads, articles and embedded videos does not work most of the time. 4. Everything is slower.

I'm using Windows 8 - and have no intention of upgrading as I am gradually migrating to Linux. Should I revert to older version of Firefox? None of this happened with earlier versions.

Thanks

Asked by comoxburns 3 ezinsukwini ezidlule

The display turns on when a push notification is received

When a push notification is received, the display turns on (via DPMS). Is it possible to get rid of this behavior? Is there some configuration option in Firefox in about:… (funda kabanzi)

When a push notification is received, the display turns on (via DPMS). Is it possible to get rid of this behavior? Is there some configuration option in Firefox in about:config? I can't exclude that it's not Firefox doing this, but I'm guessing it is.

Asked by zostajekni 4 ezinsukwini ezidlule

Last reply by zostajekni 3 ezinsukwini ezidlule

Firefox repeatedly opens with "Sorry, We're having trouble getting your pages back"

Since I upgraded to v96.0 I have been getting this error message every time I open Firefox. I read another thread that suggested I alter... browser.sessionstore.max_… (funda kabanzi)

Since I upgraded to v96.0 I have been getting this error message every time I open Firefox. I read another thread that suggested I alter...

    browser.sessionstore.max_resumed_crashes

...to zero (0) in "about:config". However, I'm guessing this change basically turns off this functionality, which I wouldn't want if the browser actually crashed. However, this doesn't seem to work at all, either on the network "Data" folder or the local "Data" folder, so Firefox has become very annoying to use.  :-(

I have two (2) data directories (which, of course, contains my profile) for firefox; one on my local machine and one on the network. I normally use the network data directory and only use the local one if I'm traveling. I haven't used the local "Data" for three (3) months, and it worked fine for two weeks. As a test I activated the local "Data" directory (I renamed "Data" to "Data_network" and "Data_local" to "Data"). I got the same problem so I'm sure this has to do with the latest upgrade to v96.0.

My settings, which have always been set like this, are:

 + I have "Open previous windows and tabs" un-checked.
 + I have "Choose what you see when you open your homepage, new windows, and new tabs." set to "Custom URLs..." and my "Homepage and new windows" is set to my home page URL.

Any thoughts?

Asked by Bill 5 ezinsukwini ezidlule

Last reply by Bill 4 ezinsukwini ezidlule

MediaWiki 1.35 login fails with "Secure Connection Failed" and no error code (HTTP/2 related?)

[Update: This works correctly with HTTP/2 disabled, so it is somehow HTTP/2 related. Firefox's partner is terminated with ATS 8.0.2, so this is most likely an interactio… (funda kabanzi)

[Update: This works correctly with HTTP/2 disabled, so it is somehow HTTP/2 related. Firefox's partner is terminated with ATS 8.0.2, so this is most likely an interaction with Traffic Server, but debugging help is still needed.]

I recently upgraded from Mediawiki 1.31 to 1.35 on Debian 10. Since this upgrade, attempts to log in with Firefox are impossible -- Safari and Chrome work fine. Firefox 96.0 displays the attached error "Secure Connection Failed" but no security error is provided. This seems to be a defect in Firefox, but I am having difficulty diagnosing further.

Looking at both server trace logs as well as the Firefox debugging tools, I see Firefox does an expected POST request to the login page:

 POST https://newwiki.convivian.com/mediawiki/index.php?title=Special:UserLogin&returnto=Main Page

The MediaWiki server replies with a 302 Found and redirect to the Main Page on successful login, but Firefox considers this response insecure on some way that is not indicated. The "Security" tab in DevTools shows no security errors on the transaction.

I am able to reproduce this on multiple machines running Firefox 96.0, as well as with Troubleshooting Mode enabled. No errors occur with other tested browsers.

Is there a way to extract further debugging information from the browser?

Asked by jered 6 ezinsukwini ezidlule

Last reply by jered 4 ezinsukwini ezidlule