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Firefox hangs with "not responding" message

Since the release of V96.0.2, Firefox has repeatedly crashed at random times, including when first loading pages. It occurs on several websites, including Google search, … (funda kabanzi)

Since the release of V96.0.2, Firefox has repeatedly crashed at random times, including when first loading pages. It occurs on several websites, including Google search, WashingtonPost.com, and the Firefox support page.

OS: Windows 11 Hardware: Dell XPS 13 9310

I have turned off the automatic acceleration feature per help article suggestion.

Asked by LarryDC 4 ezinsukwini ezidlule

Last reply by FredMcD 3 ezinsukwini ezidlule

Can't Upload Image To Support Forum Post

Anyone know why I can't upload a simple small JPEG image to a Mozilla Support forum post? I click the "Browse..." button under "Add images (optional)" under the box where… (funda kabanzi)

Anyone know why I can't upload a simple small JPEG image to a Mozilla Support forum post?

I click the "Browse..." button under "Add images (optional)" under the box where the post is typed, select the file and click the "Upload" button and it just sits there saying "Uploading Image.jpg" but the image never uploads or attaches to my post.

I have tried from both Firefox (version 96.0) and Safari (version 15.2), but I have the same problem. I can't find any info about accepted file formats and sizes for these forums, but the image is only 478KB, and is a JPEG, so I can't imagine it's too big or an unaccepted format...

I am on macOS version 11.6.2. The image file is NOT locked.

Any info or suggestions would be greatly appreciated!

Asked by eric.wengrofsky 2 emasontweni adlule

Last reply by cor-el 16 amahora adlule

Some pictures cannot be shown in Firefox

Hi sir / madam, we are encountering an issue that some pictures cannot be shown in the Firefox properly. We tried every methods suggested in your forum but none of them c… (funda kabanzi)

Hi sir / madam,

we are encountering an issue that some pictures cannot be shown in the Firefox properly. We tried every methods suggested in your forum but none of them could resolve the issue. The version of the Firefox 95.0 that it is the latest and thus we attached the picture here for tour further investigation.

Would you please help to check and advise for that? Thank you.

Best regards,

Kris

Asked by kris2022 13 amahora adlule

Last reply by FredMcD 11 amahora adlule

Yahoo will not load on firefox. Articles with the problem are archived & old solutions do not work now.

I have been unable to open my Yahoo email on Firefox all week. Please offer current solutions as Archived articles addressed this before but the few solutions there do no… (funda kabanzi)

I have been unable to open my Yahoo email on Firefox all week. Please offer current solutions as Archived articles addressed this before but the few solutions there do not work.

Secure Connection Failed

An error occurred during a connection to login.yahoo.com. PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

Asked by mzmony 16 amahora adlule

Last reply by cor-el 16 amahora adlule

How can I efficiently deduce which Add On is thwarting my Firefox tabs from loading, since 5 hours ago?

6 hours ago, I shut down my Windows 10 laptop to buy lunch. 1 hour later, I turned on my laptop. But then Firefox stopped loading any tabs. My Internet — my other browse… (funda kabanzi)

6 hours ago, I shut down my Windows 10 laptop to buy lunch.

1 hour later, I turned on my laptop. But then Firefox stopped loading any tabs. My Internet — my other browsers like Chrome and Edge — have all been working perfectly. See below — Firefox in "Troubleshoot Mode" works perfectly!

Therefore, is one of my ≥ 30 Add Ons the glitch? How can I most productively suss out which Add On, without disabling each of my ≥ 30 Add Ons singly?

Asked by Codidact.com 1 usuku oludlule

Last reply by cor-el 16 amahora adlule

How do I delete "Old Firefox Data" folder that somehow found it's way to my desktop?

I restored Firefox, which left a folder named "Old Firefox Data" on my desktop. How do I delete it? I can't! Even if I remove the "read only" property and remove the "den… (funda kabanzi)

I restored Firefox, which left a folder named "Old Firefox Data" on my desktop.

How do I delete it? I can't!

Even if I remove the "read only" property and remove the "deny delete" setting, the damn thing won't go away!

How.Do.I.Kill.The.Folder???

I don't seem to remember Chrome or even Edge making the decision to clutter my Desktop indefinitely for no reason at all...

Asked by qpad 1 usuku oludlule

Last reply by cor-el 16 amahora adlule

Firefox takes 90 seconds to load after update to v. 96

Hello, Before I updated to version 96, Firefox was FAST, loaded almost instantly, and worked great. Now, it takes 90 seconds to load and even longer to open a link. I can… (funda kabanzi)

Hello, Before I updated to version 96, Firefox was FAST, loaded almost instantly, and worked great. Now, it takes 90 seconds to load and even longer to open a link. I can hear the HD seeking constantly only when Firefox has loaded. Using Win7 64bit, HP Envy tower with core i7 3.2 Ghz, resource meters: CPU almost zero, memory about 25%. Thanks Steve

Asked by SteveG1980 1 usuku oludlule

Last reply by FredMcD 1 usuku oludlule

Can no longer access my business account

Please restore my business email address [email edited from public] @raycarter.us so I can get my email. This link was on Firefox until a few days ago then it just disapp… (funda kabanzi)

Please restore my business email address [email edited from public] @raycarter.us so I can get my email. This link was on Firefox until a few days ago then it just disappeared with no explanation. Send your answer to this request to [email edited from public] @yahoo.com

Asked by Webineer 1 usuku oludlule

Last reply by jscher2000 1 usuku oludlule

Why Do I always have to press the Close Firefox button when re-opening Firefox after closing it

Why Do I always have to press the "Close Firefox" button when re-opening Firefox immediately after closing it? Should automatically close the Firefox Windows processes wi… (funda kabanzi)

Why Do I always have to press the "Close Firefox" button when re-opening Firefox immediately after closing it? Should automatically close the Firefox Windows processes without asking me first! Is there an option that I missed in Settings that stops this from happening?

Asked by chuck43105 1 usuku oludlule

Last reply by cor-el 1 usuku oludlule

Crashing issues

Hello, I'm encountering multiple crashes from firefox per day. Even after refreshing it twice. I've sent in multiple reports as well. Not sure if they can accessed to tr… (funda kabanzi)

Hello, I'm encountering multiple crashes from firefox per day. Even after refreshing it twice.

I've sent in multiple reports as well. Not sure if they can accessed to troubleshoot.

I feel like it's video related? It only started doing this at about the time I started using a TV as a second screen. There isn't a real strong correlation with the crashes. Sometimes Youtube, Messenger, Reddit, it acts very stubborn to load different pages I click on google and then crashes. The page will be missing usually when I reopen firefox as well.

I've attached an image of a recent crash. I don't always get these error messages either.

Appreciate some help.

Asked by im2fst4u55 2 ezinsukwini ezidlule

Last reply by Seburo 2 ezinsukwini ezidlule

crush

bold text For a few weeks, Firefox keep crushing unpredictable, at the background, or when I am typing things. Anyway to prevent it? Looking at report, they say EXCEPTIO… (funda kabanzi)

bold text

For a few weeks, Firefox keep crushing unpredictable, at the background, or when I am typing things. Anyway to prevent it?

Looking at report, they say EXCEPTION_BREAKPOINT

Asked by harryyao 2 ezinsukwini ezidlule

Last reply by cor-el 1 usuku oludlule

Message about slowing Firefox

When on msn.com, newsfeeds often go blank and a message at the top of the page reads, "This page is slowing down Firefox. To speed up your browser, stop this page," and t… (funda kabanzi)

When on msn.com, newsfeeds often go blank and a message at the top of the page reads, "This page is slowing down Firefox. To speed up your browser, stop this page," and there's a "stop" button. I've been having this frequently the last few days and had never had it before. How do I make it go away? Thanks.

Asked by mkeirnan 2 ezinsukwini ezidlule

Last reply by FredMcD 2 ezinsukwini ezidlule

FF trys to Restore Session at startup

When I close FF seems to close correctly I can close all programs then shut down the laptop But when I restart the computer then start up FF, Fire Fox tries to reload the… (funda kabanzi)

When I close FF seems to close correctly I can close all programs then shut down the laptop But when I restart the computer then start up FF, Fire Fox tries to reload the last Browsing session. No crash had happened and I always start a new session. The message that I receive has been clipped and attached. I have tried to close using the x at the open tab and the x at the top right corner I get the same results.

Gerry

Asked by Gerry58 2 ezinsukwini ezidlule

Last reply by cor-el 2 ezinsukwini ezidlule

I use duckduckgo in Firefox and everything was working well. I turn on today and can't load anything. There was an update 2 days ago 1-22-2022.

As of today.1-22-2022. no page or app will load. I have been using duckduckgo on Firefox for years with no problem. An update yesterday 1-23-2022 took place, now all i ge… (funda kabanzi)

As of today.1-22-2022. no page or app will load. I have been using duckduckgo on Firefox for years with no problem. An update yesterday 1-23-2022 took place, now all i get is a blue dash in the tab moving side to side, but no loading. Does Firefox have a technician Who can contact me? Waiting for another user is not acceptable.

Asked by racerx122171 2 ezinsukwini ezidlule

Last reply by jscher2000 2 ezinsukwini ezidlule

Firefox crashes whenever I try to shut it down, or turn off computer. Now all my saved tabs are gone too.

I am on an iMac running High Sierra 10.13.6. For the last couple months whenever I try to close Firefox it either crashes or I have to force quit Firefox to make it quit… (funda kabanzi)

I am on an iMac running High Sierra 10.13.6. For the last couple months whenever I try to close Firefox it either crashes or I have to force quit Firefox to make it quit. But on restart tabs have been restored, or I have been able to bring them back using "restore tabs".

Two days ago my wife was using my computer (I was out of town) and when she finished she tried to turn off the computer. She got a message that Firefox was not closing so the computer could not shut down, then a minute later (without her doing anything) the computer did shut down.

I got home todaty and started the computer. Opened Firefox and found all of my saved/open tabs (~25) were gone. No "restore tabs" option available.

Is there any way I can locate and restore the missing tabs? I've looked through some posts in Support, but all of the crash issues I found were of a different type. And it would also be really nice if I can get Firefox to close normally again. Are there any plugins that commonly cause this kind of problem?

Thanks in advance for any help!

Tom

Asked by Tom 2 ezinsukwini ezidlule

Last reply by cor-el 2 ezinsukwini ezidlule